The presentation by Dhruvi Machhi discusses knowledge management in the context of pharmaceutical quality assurance, outlining key concepts such as the difference between data, information, and knowledge, as well as types of knowledge (tacit and explicit). It defines knowledge management as a systematic approach for managing product and process knowledge throughout the lifecycle, emphasizing its sources and the necessity for companies to effectively utilize knowledge for enhanced performance and adaptability. The presentation concludes with references to guidelines and literature on the subject.

1. Presentation
On
Knowledge Management
By
Machhi Dhruvi Anilkumar
From
1st sem M. Pharm
(P’ceutical Quality Assurance)
Course name & Code:
Quality Management System
MQA102T
Smt. B. N. B. Swaminarayan Pharmacy Colleg, salvav-vapi
4/6/2022
Dhruvi Machhi 1

2. Contents :-
 Data, information & knowledge
 Types of knowledge management
 Knowledge management
 Sources of knowledge
 Need of knowledge management
 References
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3. Data, information & knowledge
Data Information
Knowledge
Processed
Relevant &
actionable
Relevant & actionable data
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4. Types of knowledge :-
1. Tacit knowledge:-
That type of knowledge which people carry in their mind
& is therefor difficult to access.
2. Explicit knowledge:-
That type of knowledge which has been or can be
articulated, codified & stored in certain media.
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5. Knowledge management :-
 Definition : Knowledge management is a systematic approach to
acquiring, analysing, storing and disseminating information
related to products, manufacturing processes and components.
 Product and process knowledge should be managed from
development through the commercial life of the product up to and
including product discontinuation.
 For example, development activities using scientific approaches
provide knowledge for product and process understanding.
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6. Sources of knowledge :-
Sources of knowledge include;
 pharmaceutical development studies
 technology transfer activities
 process validation studies over the product lifecycle
 manufacturing experience
 innovation & continual improvement;
 change management activities
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7. Need of knowledge management :-
 A company creates exponential benefits from
knowledge, as people learn from it
 To build better sensitivity to “brain drain”
 To reacting to new business opportunities
 To enhance users satisfaction
 To interact and retain new information seeker
 to increase public faith in the organization
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8. References :-
 ICH Q10 guideline Pg. No. 3
https://www.ich.org/page/quality-guidelines
 Patil, Sudhir S. "Knowledge Management in
Libraries." International Journal of Digital Libraries
and Knowledge Management 3.2 (2013): 71-74.
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9. THANK YOU
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