Experienced Retail Operations Professional Seeking New Opportunity
1. Dawood Ansari
9892953123
Dawood.nike@hotmail.com
Business Development – Retail Operation
Possessing a wealth of sales management experience and a proven ability of
successful sales and business development, consistently achieving significant year-
on-year sales targets and growth. Accomplished in training and motivating other
sales managers to provide a high level of customer service. Believing that good
team leadership and a hands-on approach to management brings increased
standards and profits.
Areas of Expertise
• General management
• Marketing and
promotions
• Merchandising
• Business development
• Team building -
leadership
• Stock control
• Maximizing profits • Management training • Budgeting
• Property management • P&L • Customer service
Education
(10 years): Complete
SSC from MSPT HIGH
SCHOOL, Mumbai, India.
( 2 years): Completed
HSC
CORRESPONDEN
CE, Mumbai, India.
Professional Experiences ;
2. My Stores
Nike, Gant,& Lacoste
Area Sales Operation Manager Sep 2011
To Till date
Business Plan for new stores opening.
Responsible for the overall operations of Exclusive Brand Outlets .
Responsible for the Sales Performance of the outlets.
Merchandise Planning: Ensure that right stock is available at the right time at the right place by
required analysis and planning.
Analyze stocks & sales, prepare reports to perform better.
Visual merchandising and high visual standards in both the stores.
People Management, train and motivate the team for performing the best and achieving the targets.
Coordinate with the back end retail operations team for resolving the issues and for providing the
better support.
Responsible for the implementation of Marketing and Brand promotion events.
SOPs Adherence: Making sure that SOPs laid out by the company are strictly adhered to.
New Processes roll out & implementation- Whenever a new process is rolled out throughout all the
outlets, rolling out the same in the outlets & making sure it is being adhered to.
SSIPL
Nike
Sales Manager May 2008 – Sep 2011
Lead, manage, develop and organize the team sales ensuring that they are continually motivated & are
more professional in their efforts to maximize sales, meet targets, business growth reduce losses and
achieve optimal customer satisfaction.
Understand the characteristics of customer base in our locations and constantly monitoring stocks
performance movement of products and analyzing the ageing reports to liquidate the same worth other
cross functional team members and more.
Stock flow and VM standard.
Conducting retail audit on regular intervals.
• Maintain a detailed knowledge of merchandise, ensuring promotions and fast selling lines are featured.
• Weekly report analyzing and suggestions to the line manager for corrective actions.
3. • To ensure stock availability and display is up to the standard.
• To observe staff movement and their issue
SSIPL
Nike
Store Manager May 2005 - 2008
Stock Replenishment
Merchandising and store standards
Clearance of ageing stocks
Product feedback to line manager
Staff training and development
Assist in minimizing stock loss in line with targets
Team work, personal & general standard.
VOGUE EXCLUSIVE OUTFITS
Mumbai
Boutique-In charge Dec 2003- 2005
• Provide excellent customer service to all the customers at all times.
• To ensure prices revisions if any are updated regularly in the system
• To ensure that customers get all the items and proper handling of fragile items are taken care of.
• Counting of cash after the last customer leaves the showroom and to ensure proper rates / denominations
of currencies and Security check for the currency / credit cards / cheques etc. in case of any doubt
• To check whether the cash machines are working properly or not
• Greeting and informing the customers about various promotions etc.
• Maintain in store discipline and service standards and ensuring housekeeping standards within the cashiers
counter as per company’s standards.
Ruby Motors
Mumbai
Marketing Sales Executive Jan
2000-2003
4. Working as a Marketing Sales Executive my job profile was to take the orders from
Shops & surveying the vehicles for bidding in tender of damage vehicles.
Visit shop to shop regarding the product details & orders
My Belief:
In today's competitive retailing world, the best way to ensure organizational success is to
delight the customer. Today’s customers and tomorrow’s want responsiveness, low cost and
high quality products in a good shopping ambience. If a company does not meet or exceed
the customer’s needs, their competition will. Continuous improvement must become a way
of doing business, where people actively seek improvements and where systems and
processes support and drive initiative. The work environment must be such that people
work without fear, within a culture that encourages pride in both personal and
organizational accomplishments.
References:
Available upon request…
Dawood Ansari