The document defines key performance indicators (KPIs) as quantifiable measures used by companies to assess progress towards strategic goals. KPIs vary between industries but are directly linked to overall business objectives and help track key success factors. The document outlines how to design, identify, evaluate and select appropriate KPIs, and provides examples of common KPI types used in shipping/logistics and infrastructure industries.
This workshop will help you choose the key numbers that will help you identify problems early, and solve them fast.
If you get these numbers right, they will drive better financial results AND help you achieve your business goals.
This workshop will help you choose the key numbers that will help you identify problems early, and solve them fast.
If you get these numbers right, they will drive better financial results AND help you achieve your business goals.
Definition of the Key Performance Indicators + infographics, explaining types of KPIs and data visualization.
Originally posted here with the article: https://www.kpi.com/blog/2016/02/03/intro-to-key-performance-indicators-infographic/
There's plenty of questions surrounding KPIs and Metrics. What is a KPI? What are KPIs used for? How do I develop KPIs? Who determines KPIs? How do I create a KPI? Which KPIs should I use? When should I use a KPI? Why should I review KPIs? How do I report on KPIs? Which companies use KPIs? KPIs vs Metrics vs Measures vs OKRs? This guide aims to answer all of that and give you resources for more information!
Developing Metrics and KPI (Key Performance IndicatorsVictor Holman
Get a FREE performance management kit and access to all of Victor's full videos at:
www.lifecycle-performance-pros.com
This presentation covers the basics of developing successful performance metrics, from developing winning KPIs, learning how to develop the right metrics, the rules of developing KPIs and metrics and common performance metrics for managing a successful organization.
Here's a link to the full resolution PDF http://static.klipfolio.com/ebook/intro-to-kpis-slides.pdf
In today’s ultra competitive business ecosystem, only the strong survive. In order to keep your team on top of their game, you need to cultivate a data-driven culture by sharing the right performance indicators and business metrics with your team.
A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs at multiple levels to evaluate their success at reaching targets. High-level KPIs may focus on the overall performance of the enterprise, while low-level KPIs may focus on processes in departments such as sales, marketing or a call center.
Definition of the Key Performance Indicators + infographics, explaining types of KPIs and data visualization.
Originally posted here with the article: https://www.kpi.com/blog/2016/02/03/intro-to-key-performance-indicators-infographic/
There's plenty of questions surrounding KPIs and Metrics. What is a KPI? What are KPIs used for? How do I develop KPIs? Who determines KPIs? How do I create a KPI? Which KPIs should I use? When should I use a KPI? Why should I review KPIs? How do I report on KPIs? Which companies use KPIs? KPIs vs Metrics vs Measures vs OKRs? This guide aims to answer all of that and give you resources for more information!
Developing Metrics and KPI (Key Performance IndicatorsVictor Holman
Get a FREE performance management kit and access to all of Victor's full videos at:
www.lifecycle-performance-pros.com
This presentation covers the basics of developing successful performance metrics, from developing winning KPIs, learning how to develop the right metrics, the rules of developing KPIs and metrics and common performance metrics for managing a successful organization.
Here's a link to the full resolution PDF http://static.klipfolio.com/ebook/intro-to-kpis-slides.pdf
In today’s ultra competitive business ecosystem, only the strong survive. In order to keep your team on top of their game, you need to cultivate a data-driven culture by sharing the right performance indicators and business metrics with your team.
A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs at multiple levels to evaluate their success at reaching targets. High-level KPIs may focus on the overall performance of the enterprise, while low-level KPIs may focus on processes in departments such as sales, marketing or a call center.
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Thisted Municipality is a copybook example of local drive and initiative. That’s why it is also the cleanest municipality in Denmark.
Over 100 per cent of power consumption and more than 80 per cent of heat consumption is catered for without the use of fossil fuels.
The renewable energy comes from sun, wind, geothermal power and biomass. So success is the result of versatility and an intelligent use of already existing technologies.
In 2007, Thisted Municipality was awarded the European Solar Prize for its work on utilising renewable energy.
Thisted Municipality is a copybook example of local drive and initiative. That’s why it is also the cleanest municipality in Denmark.
Over 100 per cent of power consumption and more than 80 per cent of heat consumption is catered for without the use of fossil fuels.
The renewable energy comes from sun, wind, geothermal power and biomass. So success is the result of versatility and an intelligent use of already existing technologies.
In 2007, Thisted Municipality was awarded the European Solar Prize for its work on utilising renewable energy.
A complete outline of KPI's function and use in a measureable value that demonstrates the effectiveness of a business process at contributing to the attainment of key business objectives
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KPIs measure business performance and progress towards their goals through tracking the effectiveness of projects, processes, campaigns, and strategic changes.
Key Performance Indicators _ PerformanceUp by 500apps.pdfAlma Holmes
Quantitative or qualitative KPIs are both acceptable, and they are usually tracked over time. KPI examples include things like employee productivity, sales growth, and operational efficiency.
KPI stands for Key Performance Indicator, which is a measurable value that demonstrates how effectively a company is achieving its key business objectives. KPIs are important because they help companies track progress towards their goals and make data-driven decisions.
Effective performance measurement is crucial for any organization to succeed. It provides insights into areas of improvement and helps identify opportunities for growth. In this
presentation, we will discuss strategies for maximizing results through effective performance measurement.
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One major challenge faced by both midsize and small sized companies is lack of data visibility. Answering Business performance related questions does require lots of effort and consume plenty of effort. Hence, what is desired is proper business strategy combined with clear answers to a variety of questions.
https://www.tycoonstory.com/tips/steps-to-choose-the-right-kpis-for-your-business/
implementation of Balance Scorecard, A balanced scorecard is a strategy performance management tool – a well structured report, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.
Bridge Knowle "YEAR END PERFORMANCE APPRAISAL" WorkshopKenny Ong
Bridge Knowle "YEAR END PERFORMANCE APPRAISAL" Workshop
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• Know the Importance of planning, preparing, and structuring the performance appraisal
• Learn how to listen, question and give clear and specific feedback
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• Create Individual Development Plans with your staff
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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2. What is KPI
Definition of 'Key Performance Indicators - KPI‘
A set of quantifiable measures that a company or
industry uses to gauge or compare performance in
terms of meeting their strategic and operational goals.
KPIs vary between companies and industries,
depending on their priorities or performance criteria.
Also referred to as "key success indicators (KSI)".
3. • Improve personnel’s understanding of KPIs.
• Improve personnel’s awareness of maintenance
performance.
Objectives of KPI
+ =
4. • KPIs are directly linked to the overall goals of the
company.
• KPIs are measurements that define and track specific
business goals and objectives.
Business
Objectives
Key Success
Factors (KSFs)
Key Performance
Indicators (KPIs)
Tracked by.Determine.
5. The larger or smaller organizational strategies require
monitoring, improvement, and evaluation.
Once an organization has analyzed its mission,
identified all its stakeholders, and defined its goals, it
needs a way to measure progress toward those goals.
KPIs are utilized to track or measure actual
performance against key success factors.
6. • Key Success Factors (KSFs) only change if there is a
fundamental shift in business objectives.
• Key Performance Indicators (KPIs) change as
objectives are met, or management focus shifts.
7. Why Use KPI’s
Performance effectiveness.
For the accuracy, actual reflection of the process,
efficacy in delivering the outcome.
The effects of a change can be monitored reliably,
repeatedly and accurately by KPI.
8. A KPI can be used to closely monitor the results of
actions.
Detect potential problems and it can drive
improvement.
It is reasonable to use the KPI as a tool to improve
ongoing process performance.
9. Uses of KPI
A key performance indicator (KPI) or performance
indicator is used to measure the performance.
To make the decision making process easier.
Key Performance Indicators (KPIs) help
organizations to understand how well they are
performing in relation to their strategic goals and
objectives.
10. They are used by an organization to evaluate its
success or the success of a particular activity in the
organization.
To analyze the operational details of the organization.
It helps to focus on the facts clearly.
Key performance indicators are used periodically
assess the performances of organizations, business
units, and their division, departments and employees.
11. How to design KPI’s
KPIs should be clearly linked to the strategy, i.e. the
things that matter the most.
KPIs have to provide the answers to our most
important questions.
KPIs should be primarily designed to empower
employees and provide them with the relevant
information to learn.
12.
13. Identifying the KPI’s
Related to strategic aims.
Identify what makes the organization success or
failures.
Controllable and accountable.
Qualitative and quantitative.
Long term and short term.
14. Consider Stakeholder needs.
Identify important aspects.
Establish Company Goals and KPIs.
Select Performance Indicators and Metrics.
Set Targets and Track Performance.
15. How Are KPIs Evaluated
A KPI's status and score are determined by comparing
its actual value against the thresholds that you define.
The performance status of a KPI is represented by the
status icon that you assign to each range.
16. Advantages
Identifies everything that is easy to measure and
count.
Visibility on performance and strategic goal
Agility in decision making
Efficient management
A team work on the basis of shared and measurable
objectives.
KPI’s do not give answers, rather they raise questions
and direct once attention.
17. It helps to measure both the financial and operational
goals of a company.
Improve operations.
Increase project flexibility.
Better job costing processes.
KPIs focus employees' attention on the tasks and
processes.
18. Disadvantages
The KPI’s is intended to simply improve future
results without reference to external parties and
benchmarks.
In that case one must develop KPI’s which use
existing data available to the organization.
Frequency of Data Collection.
Should be measured frequently.
No connection with the external database.
19. Short – termist.
Backward looking.
Used to punish rather than to motivate and equip.
Too many measurements.
Limits are to be set by the company itself.
20. Types of KPI
Process KPIs - measure the efficiency or
productivity of a business process.
Examples - Days to deliver an order.
Input KPIs - measure assets and resources invested
in or used to generate business results.
Examples - Dollars spent on research and
development, Funding for employee training, Quality
of raw materials.
21. Output KPIs - measure the financial and
nonfinancial results of business activities.
Examples - Revenues, Number of new customers
acquired.
Leading KPI measure activities that have a
significant effect on future performance.
Drive the performance of the outcome measure, being
predictor of success or failure.
22. Lagging KPI is a type of indicator that reflect the
success or failure after an event has been consumed.
Such as most financial KPIs, measure the output of
past activity.
Outcome KPI - Reflects overall results or impact of
the business activity in terms of generated benefits, as
a quantification of performance.
Examples are customer retention, brand awareness.
23. Qualitative KPI - A descriptive characteristic, an
opinion, a property or a trait.
Examples are employee satisfaction through surveys
which gives a qualitative report.
Quantitative KPI - A measurable characteristic,
resulted by counting, adding, or averaging numbers.
Quantitative data is most common in measurement
and therefore forms the backbone of most KPIs.
Examples are Units per man-hour.
24. Characteristics of a good KPI
KPI is always connected with the corporate goals.
A KPI are decided by the management.
They are the leading indicators of performance
desired by the organization.
Easy to understand
25. A KPI need to be:
Specific
Measurable
Achievable
Result-oriented or Relevant
Time-bound
26. Shipping and Logistics
The main five KPI’s in shipping and logistic industries
are:
Sales forecasts.
Inventory.
Procurement and suppliers.
Warehousing.
Transportation.
27. Infrastructure sector
The main five KPI’s in Infrastructure sector are:
Client Satisfaction.
Construction Time & Cost.
Productivity.
Defects.
Profitability.