Charlotte Quider has over 25 years of experience as an executive assistant and office manager. She currently works as an executive assistant supporting the executive team at Access Dental Services, which includes 22 dental centers. Previously she has held executive assistant roles at Shore Consulting, Pacific Coast Companies, Powerhouse Ministries, and eRepublic. She has a wide range of skills including customer service, communication, organization, problem solving, and proficiency with Microsoft Office, cloud computing, and various software programs.

1. Charlotte Quider
1691 Ballou Circle  Folsom, CA 95630  916-606-8896  c_quider@comcast.net  charroseonline.com
EXPERIENCE
Executive Assistant to CEO, CCO, CFO, VP HR, VP Ops
Access Dental Services, LLC, Sacramento, CA November 2014 – Present
Support for the Executive Team, Leadership Support Team and assist with operations for 22 dental centers. Intricate
calendaring of ever changing schedules/calendars. Meeting/event planning, conference registrations. Expense reports,
business and Dental Board filings; maintain corporate business files. Handle confidential information at the highest levels.
Support for Chief Clinical Officer including grievance management, statistical analysis, charting and reporting of same.
Management of patient records request and 3rd
party subpoenas. Created Dentist Report Card database used to monitor,
analyze and report on dentist compliance. Management of Continuing Education Credits with Dental Board.
Management of on-call dentist calendar, dentist iPhone set-up and support. Stericycle vendor management for on-call
services. Operations Review PowerPoint presentations.
Dental office operations support including office alarm and safe code management, annual archiving of patient files and
general support for dental center Office Managers.
Accounting support including procurement, vendor payments, deposit books and general accounts payable assistance as
needed.
Executive Assistant to Owner/President
Shore Consulting, Inc. (Telecommute) 2013 – 2014
Managed President’s speaking engagements, new corporate relationship development, intricate calendaring, managed
logistics and travel for multiple trainers, client point of contact, expense reports and credit card reconciliation, cleared
customer invoice backlogs bringing customer billing current and capturing previously lost revenue. Compiled client
contract information and training expenses for client invoicing. (100% virtual environment)
Legal Assistant to Executive General Counsel
Pacific Coast Companies, Pacific Coast Building Services 2009 – 2013
In addition to Executive Assistant duties, legal point of contact; prepared Board of Director minutes/resolutions; contract
review, familiarity with real estate acquisitions, business law and business filings; daily supervision of Legal File Clerk.
Successfully completed reorganization of legal files both physical and online. Implemented new matter coding system,
conceptualized and in conjunction with IT Solutions implemented new legal matter database.
Risk Management Administrator
Pacific Coast Companies, Pacific Coast Building Services
Insurance review and certificate database management. Responsible for Risk Department Driving Record Program
including 3rd party provider contract oversight, DOT regulation compliance and internal audits. Implemented automated
system for faster processing and eliminated printing costs and time lost manually searching for files.
Central Purchasing Agent
Pacific Coast Companies, Pacific Coast Building Services
Purchasing management including order processing, branch point of contact, customer service, product line statistical
analysis, vendor relations, price negotiations, accounts payable and billing.

2. Charlotte Quider
2
Executive Assistant to Director
Powerhouse Ministries, Inc., Folsom, CA 2006 – 2009
Support for Director and eight diverse departments for local non-profit serving area low-income and homeless.
Designated point of contact for community outreach (city officials, donors, and local church). Office management including
customer service, volunteer management, donations, outreach publications, volunteer and donor database, company
website, IT management and desktop support. Acting Operations Manager during company re-organization.
National Sales Administrator and
Executive Assistant to Publisher, VP Strategic Accounts
eRepublic, Government Technology Magazine, Folsom, CA 2005 – 2006
Responsible for successful monthly production of publications, point of contact for sales and production staff, sales and
quota tracking using Excel spreadsheets and graphs. Provided support to Public CIO Magazine Publisher, VP Strategic
Accounts including calendar management, travel and correspondence.
Administrative Assistant, Human Resources, CCR
Intel Corporation, Folsom, CA 1992 - 1993
Maintained resume-tracking system, data compilation/analysis, responsible for implementation of Intel Product Demo Kits
and site demo recruiting booth equipment for college recruiting for which received both Intel’s site and Division
Recognition awards.
Executive Assistant to District Manager, Business Manager, Customer Engineering Manager and
Regional Sales Managers
Hewlett Packard Corporation, Andover, MA 1988 - 1991
Executive Area support, calendaring, travel, meeting coordination, correspondence, project research summarization,
project/event coordination of HP700 Manhattan presentation, managed implementation of multiple site-survey.
SKILLS
 Excellent Verbal and Written Communication Skills  Diplomatic  Able to Facilitate Positive Outcomes
 Customer Service Oriented Placing High Premium on Integrity, Accountability and Confidentiality  Proactive
 Self-Reliant  Adaptable  Analytical, Able to Evaluate Processes and Offer Viable Solutions
 Detail Oriented, Conscientious and Accurate  Innovative Problem Solver  80 WPM
SOFTWARE
 Windows/MAC Platforms  Microsoft Outlook, Excel, PowerPoint and Word (test scores over 90%)  Office 365
 iPhone Support  Cloud Computing  Accutrac  Axiom  Concur  Worldox  Visio  SAP  Denticon  SharePoint
 Skype  WebEx  Adobe  Wordpress  Dropbox  Redbooth  Goldmine  Adobe Photoshop  Broad Knowledge of IT
 Social Media Apps (including but not limited to Facebook, Twitter, Instagram, Klout, Pinterest, LinkedIn)
DISC AND KOLBE INDEX AVAILABLE UPON REQUEST