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ROHIT SHARMA
Mobile: + 91 9899780805, 9971276687
E-Mail: rohit_sharma2482@yahoo.com, rha3923@gmail.com
Project Management, MIS, Reporting, Collections, Business Analysis and key Account Management, PMO Invoicing,Transition,
Business Support, Backend Operations, Data Analysis and Management, Revenue Facilitation Reporting, Business Review,
Demand Generation activities, Train Operations Team, Process Documentation, Client Servicing
Snapshot
 A result oriented professional with 8 years’ experience in PMO, sales, Business Analysis, and Data Analysis and
Mining.
 Presently working with Sapient Global Market – PMO
 Proficient in Team Management, MIS, Productivity, Training and Key Relation Management.
 Proven track record of establishing relation, streamlining workflow and creating team work environment
 Strong analytical, Problem solving & Organizational abilities. Possess a flexible & detail oriented attitude.
 Ability to find logical solutions to problems and manage to resolution.
 Good analytical abilities on How to generate reports and various representations and Presentation of data
 Extracting data from Excel and Text files.
 Validating & sorting the data.
 Efficaciously designed and developed various in-house tools for the purpose of automating, reporting and
collecting information
 Assist Sales with analysis tools, business cases development and data management to process and special
pricing.
 Attend meeting with account managers to provide clarity to the account set-up process and display the value
added activities from sales force.
 Coordinate Contract review , panel meeting (e.g. bring deal forwards, document, decision made)
 Execute contract and Operate Contract and monitor life cycle.
 Identify key operational people at customer locations and proactively call to prevent issue escalations and to
support role out of new functionality (e.g. how is your einvoicing going on?)
 Complete standard and non-standard Contracts inclusive all sign-offs
 Develop strong relationship with customer & sales, deliver a best in the market customer experience and
generate the value.
Work Experience
Sapient, September 2010 To Present- Senior PMO – Global Markets, PMO-Sales and Operations Team
Project Sales and Financial Controller:
 Ensuring all costs are properly recorded, accounted and reported to the leadership
 Month end provisioning and accounting of all costs
 Conducted cost reviews with the business team to analyze movement of costs
 Prepared various cost analysis reports, including the variance analysis of actual vs. Budgeted cost
 Worked closely with business teams to identify areas of cost reduction and drive cost reduction initiatives and
monitor their progress on a monthly basis revenue Assurance & Invoicing Control:
 Manage project activities for multiple projects across all project phases, including initiation, planning,
execution, monitoring, control and closure
 Partner with account team leadership and finance team to focus on the key profitability levers (expenses,
staffing plans)
 Monitored standard reports like the P&L and the forecast and budgeting
 Created custom reporting to enable additional visibility
 Custom processes will be defined where required to promote and safeguard account profitability
 Ensure data integrity and consistency for accurate reporting
 Developed reports and metrics, i.e. billability, cost reporting, capacity utilization, time tracking reports,
compliance reports, defect tracking reports/dashboards & analysis
 Coordinated with global finance teams for the collection, contract/deal registration and invoicing
 Ensures Finance Operations teams and delivery Partners understand and use systems and follow process;
 Providing relevant Comments on Business Outlooks, Backlog Forecast.
 Work closely with onsite implementation team, good understanding of different phases of projects, issue
tracking, problem analysis & resolving capabilities.
 Identifying Change Requests, Scope Creep etc. in Project Schedule. Ability to prepare & review various project
documentations like Sow, Project plan, Issuing tracking sheet, CR forms, UAT, project timesheets etc. before discussing
internally & with customer
 Assist in financial related activities related to program/project (e.g. expense tracking, invoicing, purchase
orders, etc)
 Responsible for developing reports & metrics i.e. billability, cost reporting, capacity utilization, time tracking
reports, compliance reports, defect tracking reports/dashboards & analysis
 Assist in the development of project plans including the creation of details work plans and timelines using
project management tools. Works with project manager(s) to ensure the integrity and completeness of the solutions
delivery process;
 Monthly review of P&L statement and local management reporting.
 Ensure that local Practice comply with Sapient Guidelines.
 Arranging the monthly review call with US/UK SME (Subject Matter Expert), from sending Agenda to the
participants to recording and sending the MOM (Minutes of the meeting) and further action plans
Kelly Services, Jan 2008 To Aug 2009- Contractor – Sapient’ s PMO-Sales & Operations Team
Responsibilities:
 Monitored standard reports like the P&L and the forecast and budgeting
 Created custom reporting to enable additional visibility
 Custom processes will be defined where required to promote and safeguard account profitability
 Ensure data integrity and consistency for accurate reporting
 Developed reports and metrics, i.e. billability, cost reporting, capacity utilization, time tracking reports, compliance
reports, defect tracking reports/dashboards & analysis
 Work with the team members towards compliance of the SLAs and gather data around SLA compliance
 Constantly be updated of all track issues and risks.
 Proactively report the Track status ,risk and issues to the Project leadership
Skills/Domain: PMO- Finance
Genpact India, January 2008 To August, 2009- Process Associate – Sales and Operations team.
Responsibilities:
 Responsible for circulating process level dashboard
 Facilitating monthly review of P&L statement and local management reporting calls/meetings with US/UK SME (Subject Matter Expert
 Capable of pulling out reports from the BI tool- Oracle business Intelligence, MR
 Liaison with implementation team to understand the requirement of the projects, tracking issues, analyzing problems and providing re
 Identifying Change Requests and Scope Creep in Project Schedule
 Prepare and reviewed various project documentations like Sow, Project plan, Issuing tracking sheet, CR forms, UAT and project timesh
 Manages business-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)
Skills/Domain: PMO- Finance
Skills
PMO- Finance Operations Sapient Business Awareness. Sapient Commercial Management.
Business Analysis Skills Management Reporting - Creating Queries and Dashboards
Business Consulting Requirement Gathering, Documenting, Ambiguity Reviews, Req. Analysis
EDUCATIONAL QUALIFICATION
 Bachelor of Science from Delhi University in 2005
 Master Business of Administration in Project Management from SMU in 2012
Technical Skills
 High level of proficiency in MS Office including Basic, Advanced Excel (VBA), strong systems and presentation
skills
Project Management Certification
Prince 2 - Has successfully passed certification exam and effectively holds Certification.
PERSONAL PROFILE
D.O.B 22-12-1982
Marital Status Married
Place New Delhi
Date 17/01/2015
India Passport Available
Phone 9899780805, 9971276687
Rohit Sharma
Rohit Sharma (Senior Operations Process Management Analyst)

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Rohit Sharma (Senior Operations Process Management Analyst)

  • 1. ROHIT SHARMA Mobile: + 91 9899780805, 9971276687 E-Mail: rohit_sharma2482@yahoo.com, rha3923@gmail.com Project Management, MIS, Reporting, Collections, Business Analysis and key Account Management, PMO Invoicing,Transition, Business Support, Backend Operations, Data Analysis and Management, Revenue Facilitation Reporting, Business Review, Demand Generation activities, Train Operations Team, Process Documentation, Client Servicing Snapshot  A result oriented professional with 8 years’ experience in PMO, sales, Business Analysis, and Data Analysis and Mining.  Presently working with Sapient Global Market – PMO  Proficient in Team Management, MIS, Productivity, Training and Key Relation Management.  Proven track record of establishing relation, streamlining workflow and creating team work environment  Strong analytical, Problem solving & Organizational abilities. Possess a flexible & detail oriented attitude.  Ability to find logical solutions to problems and manage to resolution.  Good analytical abilities on How to generate reports and various representations and Presentation of data  Extracting data from Excel and Text files.  Validating & sorting the data.  Efficaciously designed and developed various in-house tools for the purpose of automating, reporting and collecting information  Assist Sales with analysis tools, business cases development and data management to process and special pricing.  Attend meeting with account managers to provide clarity to the account set-up process and display the value added activities from sales force.  Coordinate Contract review , panel meeting (e.g. bring deal forwards, document, decision made)  Execute contract and Operate Contract and monitor life cycle.  Identify key operational people at customer locations and proactively call to prevent issue escalations and to support role out of new functionality (e.g. how is your einvoicing going on?)  Complete standard and non-standard Contracts inclusive all sign-offs  Develop strong relationship with customer & sales, deliver a best in the market customer experience and generate the value. Work Experience Sapient, September 2010 To Present- Senior PMO – Global Markets, PMO-Sales and Operations Team Project Sales and Financial Controller:  Ensuring all costs are properly recorded, accounted and reported to the leadership  Month end provisioning and accounting of all costs  Conducted cost reviews with the business team to analyze movement of costs  Prepared various cost analysis reports, including the variance analysis of actual vs. Budgeted cost  Worked closely with business teams to identify areas of cost reduction and drive cost reduction initiatives and monitor their progress on a monthly basis revenue Assurance & Invoicing Control:  Manage project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure  Partner with account team leadership and finance team to focus on the key profitability levers (expenses, staffing plans)  Monitored standard reports like the P&L and the forecast and budgeting  Created custom reporting to enable additional visibility  Custom processes will be defined where required to promote and safeguard account profitability  Ensure data integrity and consistency for accurate reporting
  • 2.  Developed reports and metrics, i.e. billability, cost reporting, capacity utilization, time tracking reports, compliance reports, defect tracking reports/dashboards & analysis  Coordinated with global finance teams for the collection, contract/deal registration and invoicing  Ensures Finance Operations teams and delivery Partners understand and use systems and follow process;  Providing relevant Comments on Business Outlooks, Backlog Forecast.  Work closely with onsite implementation team, good understanding of different phases of projects, issue tracking, problem analysis & resolving capabilities.  Identifying Change Requests, Scope Creep etc. in Project Schedule. Ability to prepare & review various project documentations like Sow, Project plan, Issuing tracking sheet, CR forms, UAT, project timesheets etc. before discussing internally & with customer  Assist in financial related activities related to program/project (e.g. expense tracking, invoicing, purchase orders, etc)  Responsible for developing reports & metrics i.e. billability, cost reporting, capacity utilization, time tracking reports, compliance reports, defect tracking reports/dashboards & analysis  Assist in the development of project plans including the creation of details work plans and timelines using project management tools. Works with project manager(s) to ensure the integrity and completeness of the solutions delivery process;  Monthly review of P&L statement and local management reporting.  Ensure that local Practice comply with Sapient Guidelines.  Arranging the monthly review call with US/UK SME (Subject Matter Expert), from sending Agenda to the participants to recording and sending the MOM (Minutes of the meeting) and further action plans Kelly Services, Jan 2008 To Aug 2009- Contractor – Sapient’ s PMO-Sales & Operations Team Responsibilities:  Monitored standard reports like the P&L and the forecast and budgeting  Created custom reporting to enable additional visibility  Custom processes will be defined where required to promote and safeguard account profitability  Ensure data integrity and consistency for accurate reporting  Developed reports and metrics, i.e. billability, cost reporting, capacity utilization, time tracking reports, compliance reports, defect tracking reports/dashboards & analysis  Work with the team members towards compliance of the SLAs and gather data around SLA compliance  Constantly be updated of all track issues and risks.  Proactively report the Track status ,risk and issues to the Project leadership Skills/Domain: PMO- Finance Genpact India, January 2008 To August, 2009- Process Associate – Sales and Operations team. Responsibilities:  Responsible for circulating process level dashboard  Facilitating monthly review of P&L statement and local management reporting calls/meetings with US/UK SME (Subject Matter Expert  Capable of pulling out reports from the BI tool- Oracle business Intelligence, MR  Liaison with implementation team to understand the requirement of the projects, tracking issues, analyzing problems and providing re  Identifying Change Requests and Scope Creep in Project Schedule  Prepare and reviewed various project documentations like Sow, Project plan, Issuing tracking sheet, CR forms, UAT and project timesh  Manages business-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.) Skills/Domain: PMO- Finance Skills
  • 3. PMO- Finance Operations Sapient Business Awareness. Sapient Commercial Management. Business Analysis Skills Management Reporting - Creating Queries and Dashboards Business Consulting Requirement Gathering, Documenting, Ambiguity Reviews, Req. Analysis EDUCATIONAL QUALIFICATION  Bachelor of Science from Delhi University in 2005  Master Business of Administration in Project Management from SMU in 2012 Technical Skills  High level of proficiency in MS Office including Basic, Advanced Excel (VBA), strong systems and presentation skills Project Management Certification Prince 2 - Has successfully passed certification exam and effectively holds Certification. PERSONAL PROFILE D.O.B 22-12-1982 Marital Status Married Place New Delhi Date 17/01/2015 India Passport Available Phone 9899780805, 9971276687 Rohit Sharma