1. Constance Serpikov 66 Prospect Avenue
Westwood, NJ 07675
(201)218-7587
Email: cserpikov@yahoo.com
OBJECTIVE: To provide support for Administrative and Office support
QUALIFICATIONS: Have extensive knowledge in Administrative and Office Managerial Support
EMPLOYMENT:
2007- June 2014 Fitness 19 Front Desk Reception
Responsibilities include daily managerial duties in an office setting. Preparation of daily
receivable accounts,payroll, scheduling,as well as, meeting and greeting members upon
entry, assisting members with inquiries on setting up personaltraining appointments,
directing members to sales staff, assisting members on how to operate a piece of
equipment, phone inquiries., cancellations, and general office work.
2006-2007: HNH Fitness
Billing Clerk/Front Desk
Responsibilities included inputting Membership Contracts and maintaining contracts for
monthly draft billing. These duties included putting memberships on medical freezes,
personal freezes, cancellations, confirmation of monthly charges,and maintaining correct
credit card and/orbanking information for billing. Resolved disputes that members had
through credit card companies and provided members with any information they needed
in reference to their contracts.
2005-2006: Health Spa 2
Receptionist/Front Desk
Meet and greet members, direct prospective new members to sales staff, made
appointments for the Personal Training Staff and Massage Therapy Staff. Maintained
front desk operations involving answering inquiries on the phone,informing members of
any class changes,or other daily operational changes. Handled monies from daily sales
of water, protein bars, swim goggles and numerous other products. Directed
members/patients to both the Chiropractic and Physical Therapy departments. Handled
daily interaction with all members and guests in a professionaland courteous manner.
2002-Present: Ketler Elementary /Jesse F. George Elementary School, Westwood,NJ (Grades K-4)
Substitute Secretary
Recorded attendance,tallied lunch orders, distributed mail, type daily reports and
requisitions, filing. Detailed messages regarding absenteeism,tardiness,early dismissal,
or changes in students’daily routine. Confirmed, updated,and maintained confidential
information for accuracy pertaining students’change ofaddress,phone numbers, changes
in health, or family dynamics.
Christmas 2002 Lord & Taylor, Paramus, NJ
03, 04 & 05 Seasonal Employee

2. Seasonal sales clerk in various departments throughout the past couple of years. Worked
directly with Department Managers. Assisted customers,handled cash,check, and credit
transactions for merchandise and all other purchases. Involved in daily inventory, re-
stocking, packaging, and maintaining merchandise.
1987-1993: Primerica Corp, NYC, NY (Now Citigroup)
Administrative Assistant to the Vice President
Arranged meetings both in house and abroad, travel arrangements, assisted in preparing
quarterly Board Meetings with other executives on a senior level. Attendees would
include a former President, Politicians and Executives known to the business community.
Recognition of information to be kept confidential, and undisclosed. Typing, filing,
faxing and assisting otherpeers when needed.
1983-1987: American Express, NYC, NY
Secretary to the Director of Customer Service
Gathered daily reports in operations performance, productivity, efficiency and quality, to
assure account holders of proficient and accurate information. Position also included
arranging meetings, typing, filing and correspondence.
1980-1983: American Machine Foundry Corp. (AMF) Westbury,NY
Secretary
Assisted secretary to the Accounting Comptroller Involved in receiving and calculating
account receivables and all check transactions and depositing of monies.