1. BOBBI TH OM PS ON 520-612-3969
Tucson, AZ 85705 bobbithompson76@gmail.com
Entry-Level IT Candidate
Networking ~ Administration
PP RR OO FF II LL EE
 New Graduate with Associates of Applied Science in CIS System Administration/Networking
 Comprehensive studies ranging from Microsoft Windows Operating Systems Professional
Administration, Networking Essentials CISCO 1/CISCO 2/CISCO 3/CISCO 4, Fundamentals of
Personal Computer Security, and Computer Assembly and Testing through Microcomputer
Components, Introduction to the UNIX Operating System, Novell NetWare Networking &
Administration, Microsoft Windows Server, Linux System and Network Administration, Implementing
Windows Directory Services, and Cultural Diversity/Global Awareness
 Adept in rapidly learning and mastering new technologies
 Numerous years of valuable experience in customer-focused, service-oriented environments
requiring strong communication, consultation, interpersonal relation, workflow management,
scheduling, phone handling, and problem solving skills
 Consistently focused on meeting client needs and delivering world-class service
 Able to prioritize, coordinate and manage projects to meet critical deadlines and performance goals
 Solid background in supervising and coaching employees; equally effective in independent,
leadership and collaborative teamwork roles
EE DD UU CC AA TT II OO NN
AAS, CIS System Administration/Networking, Pima Community College; Dec 2016
GPA: 3.43
EE MM PP LL OO YY MM EE NN TT BB AA CC KK GG RR OO UU NN DD
Shift Supervisor, Breugger's Bagels - Tucson, AZ 2014-Present
 Effectively supervise staff to ensure achievement of operational objectives
 Provide superior service in filling customer orders, resolving issues and processing transactions
 Entrusted with managing high volumes of cash as well as closing shop.
Cook/Dishwasher, State of Arizona (Perryville) - Goodyear, AZ 2012
 Efficiently prepared/cooked quality food and operated equipment as well as maintained stock
Caller, Parker's Consulting LLC - Tucson, AZ 2010-2011
 Developed skills in communicating with diverse populations; included contacting voters in support of
presidential election as well as calling business client customers to conduct service quality surveys
Waitress, Tens Show Club - Tucson, AZ 2008
 Consulted with customers on daily specials and menu items and efficiently served food and beverage
orders; additionally handled cash
Teacher Assistant, Little Angels Learning Center - Tucson, AZ 2007-2008
 Demonstrated strong leadership and interpersonal relation skills in teaching children and promoting
appropriate behavior; concurrently scheduled and facilitated weekly activities
Hostess, International House of Pancakes, LLC - Tucson, AZ 2005-2006
 Presented positive company image and provided quality service in greeting customers, processing
cash transactions and filling orders