This document is a resume for Joseph Michael Bueme Jr. summarizing his professional experience and qualifications. He has over 29 years of retail experience, including 26 years of retail management experience. His most recent role was as a Customer Experience Manager at Office Depot, where he supervised 15 associates and was responsible for register activity and loss prevention programs. Prior to that, he held various management roles such as Technology Manager, Department Manager, and Reset and Planogram Manager at Office Depot and Walmart stores. He also worked as a Security Officer at Paxon School for Advanced Studies and held assistant manager roles at Walgreens in his early career.

1. Joseph Michael Bueme Jr.
Jmb12615@yahoo.com • 3705 Iceni Court Middleburg, Florida 32068 • 904.716.5293
OBJECTIVE
· Seeking a responsible and challenging management position in a growth oriented
progressive institution, where my experience and skills will significantly contribute to the
overall success of the organization and provide opportunities for my career development.
EDUCATION
JONES COLLEGE 1993-1995
JACKSONVILLE,FL
GPA3.6
· Degree in Radio Broadcasting
SKILLS
· 29 years of retail experience
· 26 years of retail management
· 15 years of computer, tablet, and printer knowledge
· Maintain low shrink levels in a multi-million dollar company
· Actively cross-train employees
· Maintain a professional working relationship with all employees
· Excellent judge of character based on 29 years of customer experience
· Experienced in over 15 years of computer based learning
· Proficient in computer programs:
· MacAfee
· Norton Antivirus
· Microsoft Word
· Windows XP
· Windows 7
· Windows 8
· People Soft
· Workforce Management
· MBAM (Detects Computer Virus)
AWARDS
· March 2001 Employee of the Year
· Store #433 Winner of President Circle Award in 1999, 2000, 2001, 2002, 2003, and 2004
· Top Service Dollars and Sales in 2010 and 2011 at Store #29
EXPERIENCE
OFFICE DEPOT AUGUST,1999-MAY,2016
JACKSONVILLE,FL
STORE#2119 CUSTOMER EXPERIENCEMANAGER OCTOBER2011 –PRESENT
STORE#29 TECHNOLOGYMANAGER OCTOBER2010-OCTOBER2011
STORE#2744 DEPARTMENT MANAGER JANUARY 2009-OCTOBER2010
STORE#135 RESET AND PLANOGRAMMANAGER JANUARY2008-JANUARY 2009
STORE#433 DEPARTMENT MANAGER AUGUST 1999-JANUARY 2008

2. 2 | P a g e
CUSTOMER EXPERIENCE MANAGER
· Supervise 15 associates
· Accountable for register activity
· Implements Work Life Rewards Program
· Ensures associates are up-to-date on all policies and procedures
· Responsible for Loss Prevention Program including alarm tests, fire extinguisher
inspections, reports properly documented and routed on time
· Liable for Lock-up area items including laptops, desktops, tablets, and chrome books, ink,
and toner making up 60% of store sales
TECHNOLOGY MANAGER
· Supervised 8 associates
· Created work orders for all computer repairs
· Attained goal of service sales through customer interaction using proven sales method
· Diagnosed and repaired desktop, laptop, and tablet malfunctions
· Coached associates in selling computer, tablet, and printer kits
· Trained associates in using all store computer programs proficiently
DEPARTMENTMANAGER
· Directed all store transfers for the district
· Managed supply department stock, inventory, and appearance
· Trained associates in cash office and loss prevention procedures
RESETAND PLANOGRAM MANAGER
· Supervised 5 associates
· Ordered all supplies and shelving
· Constructed ink depots for the entire district
DEPARTMENTMANAGER
· Trained new department managers
· Worked closely with ASM and Store Manager to guide and run a $20 million sales store
· Consulted with business service division to create extra store sales
· Profit and Loss
· Hiring Procedures
· Write Associate Reviews
PAXON SCHOOL FORADVANCED STUDIES AUGUST,2012-JUNE, 2013
JACKSONVILLE,FL
SECURITY OFFICER/STUDENTSERVICES AUGUST,2012-JUNE, 2013
· Accountable for all student parking passes and parking
· Responsible for locker enforcement and surveillance of campus and student activities
Walmart Store Inc. February 1995 – August 1999
Jacksonville, FL
Pet Department Manager November 1998- August 1999
Support Manager November 1998- August 1999
Hardware Department Manager September 1996- November 1998
Houseware Department Manager February 1995- September 1996

3. 3 | P a g e
Pet Department Manager
· Supervised 4 associates
· Trained associates fish tank accountability, ordering, display management, and shrink
Support Manager
· Supervised 20 associates
· Worked closely with Assistant/Store Managers
· Trained in processing store reports, loss prevention, and freight management
· Ordered/stocked paperwork including stock/shrink reports and negative on-hands
· Set up displays, endcaps, and promotional merchandise
Hardware Department Manager
· Supervised 5 associates
· Trained associates in paint machine operation, color matching, and vendor association
· Taught associates how to perform shrink reports, ordering, and display setups
Houseware Department Manager
· Supervised 6 associates
· Trained associates in department accountability
· Ordered/stocked paperwork including stock/shrink reports and negative on-hands
Set up displays, endcaps, and promotional merchandise
Walgreens June 1986 – June 1992
Jacksonville, FL
Assistant Store Manager July 1989-June 1992
Cash Office Associate/ Assistant Manager In-Training June 1987- July 1989
Logistics/Freight Manager June 1986- June 1987
Assistant Store Manager
· Supervised 14 associates
· Trained associates in enhancing customer experience
· Assisted cashiers with cash handling, coupon intake, and tobacco rules and regulations
· Worked closely with Store Manager reviewing store operations and freight management
· Dealt with all vendors
· Reviewed Photo Lab operations
Cash Office Associate/Assistant Manager In-Training
· Responsible for deposits, change orders, and reviewing all reports
· Trained 12 associates to interact and assist customers using computer based learning
Logistics/Freight Manager
· Supervised 3 associates
· Responsible for freight, totes, and promotional merchandise
· Designed merchandise display zones
· Trained associates in receiving, damage/destroy zones, and sending out claims/buybacks