The document is a resume for Kathryn J. Skuse. It summarizes her qualifications and 20 years of experience in business administration, health services, property management, and residential care. Her objective is to work in a fast-paced environment while continuing her education and providing for her family. She has various certifications and has held several leadership roles.

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K A T H R Y N J . S K U S E
OBJECTIVE
To work as a leader in a fast paced work environment while
exceeding the objectives of my employment. To be able to
continue my education while still providing for my family. To
utilize the experience, expertise and education that I have acquired
in business and health care fields.
SUMMARY OF QUALIFICATIONS
2015 Stetson School
TCI Trained, MAP Certified, Completed workshops for Front
Line Talent Development and How to Engage Employees
2011-2014 Seven Hills Foundation
Received Certifications for First Aide & CPR, Home Health Aide
Procedures Training, and HIPAA Training
2011-2014 Boy Scouts of America
Cub Master for local pack, increased membership by 34% within
the first year. Increased parent support and volunteers by 60%
within the first 18 months.
2010 Wal-Mart Stores, Inc
Valedictorian for my Assistant Manager Training Program.
Completed Front End Workshop, Inventory Management
Workshop, Fresh Area Workshop (Serve Safe qualified)
2006 CDM Heating & Cooling, LLC
QuickBooks Certified
2004-2006 Wrights, Inc
First to use Access Database in the company and set up database
for my department
2000 – 2004 Wal-Mart Stores, Inc.
Certified in Perpetual inventory systems, Storm Water procedures
for the state of Ct., Firearm Sales
Certified Firearm Sales Trainer for the state of Connecticut

2. EDUCATION
2011-2015 DeVry University, College of Business & Management
Bachelor of Science, Business Admin w/concentration Health Services
 Graduated Magna Cum Laude
 GPA – 3.77
1996 – 1997 Springfield Technical Community College Springfield,
MA
College Credits- Business Management
 English 102
 Psychology 101
 Accounting 102
1995-1996 Holyoke Community College Holyoke, MA
College Credits-Business Management
 Accounting 101
 English 101
 Economics 101
1991-1995 Palmer High School Palmer, MA
High School Diploma
 Yearbook Committee
 Foreign Languages Club
PROFESSIONAL EXPERIENCE
May 2015– Present Stetson School
Barre, MA
Residential Supervisor
Show compassion and care when dealing with clients and their families.
Advocate for the clients. Assist in all daily living activities. Manage staff to
ensure the safety of the campus. Coordinate visits. Crisis management and
de-escalation of issues. Working with Case Managers and Clinicians to
document behaviors and monitor treatments for clients.
May 2011– Present Seven Hills Foundation
Sturbridge, MA
Support Worker South Valley Program/Respite Worker
Show compassion and care when dealing with clients and their families.
Advocate for the clients. Assist in all daily living activities.
June 2010 – May 2011 Wal-Mart Stores, Inc.
Springfield, MA
Assistant Manager of Operations
Planned and coordinated the “Black Friday” event for a 50,000 square foot
and over 400 associates. Managed all offices, ensured that they were
compliant with all store, town and state requirements. Used appropriate
judgment to make the best decision when dealing with upset customers and
associates.

3. October 2008 – June 2010 Wal-Mart Stores, Inc
Chicopee, MA
Zone Merchandise Supervisor
Trained and developed 200 associates. Project manager for department
resets. Scheduled 200 associates to ensure that all areas had proper
coverage during operation hours. Managed inventory in 7 departments.
Analyzed reports to increase sales, feature the right merchandise at the
right time.
December 2007 - September 2008 S&S Tree Service and Landscape
Three Rivers, MA
Office Manager
Responsible for scheduling estimates and jobs for 15 to 20 customers a
month. Maintained customer records and ensured that jobs were
completed on schedule.
October 2007 to March 2008 SPY Enterprises DBA Kays Kreationz
Three Rivers, MA
Owner/Florist
Received my floral arrangement certificate. Established relationship with
vendors and customers for a new business. Created floral and basket
arrangements for all customers. Grew a new business from no clientele to
an average of 20 customers a month within the first 3 months.
April 2006 to October 2007 CDM Heating & Cooling, LLC
West Springfield, MA
Office Manager
Set up entire office from beginning to end. Established company handbook
and trained new office staff. Handled $10,000 in accounts receivable and
payable weekly. Responsible for payroll for 10 employees. Managed a
customer base of 800 clients including Valley Opportunity Council.
March 2006 – 2011 Landlord/Renter
Three Rivers, MA
Property Manager/Owner
Managed a two family building.
March 2004 to April 2006 Wrights, Inc
West Warren, MA
Associate Product Merchandiser
Set up new products for the design team to show to sales. Established
relationships with international vendors in order obtain samples, costing
data, shipping information to meet customers’ demands. Liaison between
all departments involved and my own to acquire, testing results, graphics
and layouts for final products.

4. September 1995 to March 2004 Wal-Mart Stores Inc.
Various locations in Ma & Ct
Cashier/Overnight Stocker/Department Manager/District Assistant/Store Planning
Remodel Team/Assistant Manager
Handled $200,000 in transactions daily. Trained and develop new
associates. Managed the stores safety team. Trained multiple districts on the
proper procedures for selling firearms and administered the Connecticut
State Police Firearms Certification Test. Directed teams of 25 associates
during multiple remodels in stores throughout the east coast. Responsible
for monitoring and protecting the store’s assets. Established viable working
relationships with associates in order to teach, train develop and
accomplish the daily tasks.
August 1994 to October 1995 Fire Science Technologies
Palmer, MA
Secretary
Managed the evidence for more than 10 years’ worth of fire investigations
and ensured that the evidence was available for court proceedings if
necessary. Handled communications between investigators and insurance
companies. Trained new office manager and secretaries on correct
company procedures.
INTERESTS AND ACTIVITIES
Teaching my children about the important things in life. Continuing my
education through schooling, life experiences and professional experiences.
Volunteering my time and abilities in my church. Helping to raise
awareness and funds for the American Cancer Society.

5. REFERENCES
Professional:
Cindy Wheeler 508-344-7391
Javier Pena 508-963-1183
Personal & Professional:
Lori Walder 413-262-5245
Laurie Young 413-214-8135

6. REFERENCES
Professional:
Cindy Wheeler 508-344-7391
Javier Pena 508-963-1183
Personal & Professional:
Lori Walder 413-262-5245
Laurie Young 413-214-8135