William Chapman is seeking an administrative assistant position and has over 15 years of relevant experience. He has extensive experience managing teams and using software like PeopleSoft, Taleo, Kronos, Outlook and Excel from his roles at Macy's and Lowe's. His most recent role was as an administrative assistant to district directors at Macy's, where he was responsible for executive recruiting, onboarding, reporting, calendar management and assisting with HR management for 15 locations.

1. W I L L I A M D . C H A P M A N
OBJECTIVE
My goal is to continue my career as an Administrative Assistant and work
towards advancement opportunities. I am a self-starter and a very hard
worker. I learn quickly and am dedicated to discovering ways to maximize
efficiency to further the goals of my company.
HIGHLIGHTS
 In Depth Taleo training, scheduling, rotation entry, and reporting.
 Team management from six to forty-five individuals.
 Daily PeopleSoft usage for employee on boarding and record keeping.
 Oracle software familiarity for expense, ordering, and account
management.
EXPERIENCE
2015-2016 Macy’s Atlanta, GA
Administrative Assistant to the District Directors of Human Resources
 Executive recruiting & on boarding for 35 stores totaling one billion in
sales volume.
 Experience with: PeopleSoft / Taleo / Kronos where time keeping,
employee record keeping, and time management is concerned.
 Executive report management as requested by directors primarily using
excel as a reporting platform.
 Calendar management utilizing Outlook for both directors.
 Travel planning and arrangement across the south-east region covering
seven states.
 Assist in HR management of fifteen HR managers and their locations
for two Districts.
 HR audit management via corporate directives for time keeping,
attendance, and hiring practices.
 Key HR support for store level contacts across both districts.
 Expense management including P-Card and travel cards that were
applicable to both Directors as well as to myself.
 General Clerical duties such as knowledge and usage of all standard
office equipment as well as badge software.
 Meeting planning and organization for district and region meetings
occurring at our facilities.
2011-2015 Macy’s Atlanta, GA
Administrative Support Team Supervisor
 Answer multi-line phone/general customer service calls coming into the

2. Vice President/Store Manager.
 Experience with: PeopleSoft / Taleo / Kronos in relation to a full store
staff of 745 individuals for a Flagship store with a sales volume of one
hundred million dollars.
 Executive Report Management as requested by the VP/Store manager.
 Assist in HR management for entire store, on boarding, time keeping,
and discipline tracking.
 Training of all staff both, new hire and on-going training as well as
yearly compliance training.
 Cash office management including scheduling of associates, cash
controls, and vault balancing/management.
 HR /Operations audit management in regards to budgetary controls,
legal compliance, and safety compliance.
 Supervisor of the Executive Office answering to the VP/Store manager.
 Expense management including P-Card carrier and responsibility of all
accounts receivable and payable.
 General Clerical duties utilizing all basic office equipment and store
hardware/software systems.
2002-2012 Lowe’s Chamblee & Athens, GA
Customer Service / Administrative Dept. Mgr. / Delivery Dept. Mgr.
 Responsible for all accounts/cash handled at the store level both
directly and through the staff of three cash associates under my
supervision.
 Management of multiple teams, 45 cashiers, three cash office associates,
six delivery associates, as well as liaison with a third party delivery
company.
 Ordering of store supplies utilizing an internal Oracle based software
system.
 Training of all front-end, administrative, & delivery employees.
 Responsible for all scheduling and maintenance of the Kronos staffing
system. Attended Lowe’s Super-user Kronos training.
 Processing Store Payroll/Control of all time & attendance functions.
 Review and verification of all daily business materials utilized to balance
daily sales to transactions.
 Responsible for all internal Audit functions.
 Maintained DOT & safety records and point of contact for all delivery
vehicles in the stores fleet.
EDUCATION
2000-2001 Missouri University Columbia, MO
Worked toward a Nuclear Medicine degree, did not graduate.
 Ultimately Microbiologist, Genetic Engineer
2

3. 1994-1998 Jefferson City High School Jefferson City, MO
Graduated with a 3.0 GPA
 Specialized in Sciences and Mathematics (Chemistry, Honors Biology,
Advanced Biology, Physics, Honors Geometry, Honors Algebra I & II,
Honors Math Analysis and Trigonometry)
SKILLS
Computer: PeopleSoft, Taleo, Kronos, Microsoft; Excel, Word,
Publisher, Outlook, limited experience with Microsoft Access, and
Power Point. In the Past I have used Adobe; Photoshop and
PageMaker. Both of these were used in a classroom setting where they
were the focus programs of the course. I have knowledge in installation
and usage of computer software/hardware. Some computer networking
ability as well.
Management: Most of my work history has been in management in one
form or another. I enjoy being a part of a person’s growth both as an
individual and as a team member. I enjoy organizing people to utilize
the best of their abilities and to train those that they will require. In the
past I have been chosen as a leader in communication internally as well
as externally. This communication has occurred in many forms,
contracting, ordering, employment placing, and scheduling.
Lowes: Veribalance, ATS, Genesis, Staff Works, Campbell Time &
Attendance. I have been an SOS Credit Coordinator, an Administrative
Department Manager, a Customer Service Department Manager, A Head
Cashier, a Team Leader, and a Cash Office Associate.
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