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Jessica A. Callahan, NRCCS
Columbus, Ohio 43205
• jesscallahan3280@gmail.com
Medical Office Clerk
Experienced Healthcare Professional with a compassionate nature and dedicated approach toward
working as a Medical Office Clerk.Hands on experience in entering data in specific data fields or disks
using keyboards or scanners while providing excellent customer service. Strong abilities in storing
completed documents in appropriate locations, and locating and correcting data entry errors, or
reporting them to supervisors. Solid knowledge of HIPPA laws. Honest, dependable, quick learner
with the ability to read and understand information and ideas presented in writing.
Education
Columbus State College, Columbus, Ohio
Health Information Management, Anticipated Graduation 2016
National Association of Health Professionals, Gardener, KS 4/2011
Certification, Nationally Registered Certified Coding Specialist
Everest Institute, Gahanna, Ohio 4/2011
Medical Billing and Coding Diploma
Areas of Expertise
 Customer Service  Data Entry  HIPPA Laws
 Active Listener
 Conflict & Resolution
 Speech Clarity
 Communication Skills
 Answering Phones
 Information Management
Professional Experience
Columbus State, Columbus, Ohio 1/2015-5/2015
Peer Advocate
 Provided feedback to students using positive reinforcement techniques
 Encouraged, motivated, and built confidence in students
 Developed constructive and cooperative working relationships with students
Whetstone Care Center, Columbus, Ohio 11/2014-3/2015
Dietary Aide
 Contributed to the accuracy, preparation, and serving of meals to residents
 Ensured that meals were delivered to the correct recipients and that guidelines, such as those for
special diets, were followed
Columbus Area, Inc., Columbus, Ohio 11/2013-12/2013
Medical Receptionist (Internship)
 Operated telephone to answer, screen, and forward calls, providing information, taking messages,
and scheduling appointments
 Greeted clients entering medical facility to determine nature and purpose of visit
 Scheduled, maintained, and updated appointments on office calendar
Gahanna Dental Care, Gahanna, Ohio 2/2011-4/2011
Medical Biller (Externship)
 Protected the security of medical records to ensure that confidentiality was maintained
 Retrieved patient medical records for physicians, technicians, and other medical personnel
 Performed clerical work in medical settings
Jessica A. Callahan Page 2
White Castle, Columbus, OH 5/ 2005-1/2006
Cashier
 Take food and drink orders and receive payment from customers
 Clean, stock, and restock work stations and display cases
 Assist customers by providing information and resolving their complaints
 Issue receipts, refunds, credits, or change due to customers
Securitas, Columbus, OH 6/2001-11/2001
Security Guard
 Monitored and authorized entrance and departure of employees, visitors, and other persons to guard
against theft
 Write reports of daily activities and irregularities such as equipment or property damage, theft, or any
unusual occurrences
 Call police or fire department in cases of emergency, such as fire or presence of unauthorized
persons
 Answer alarms and investigate disturbances
Certifications
Certified Coding Specialist, National Association of Healthcare Professionals
Certificate Number #74072

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Jessica Callahan - Medical Office Clerk

  • 1. Jessica A. Callahan, NRCCS Columbus, Ohio 43205 • jesscallahan3280@gmail.com Medical Office Clerk Experienced Healthcare Professional with a compassionate nature and dedicated approach toward working as a Medical Office Clerk.Hands on experience in entering data in specific data fields or disks using keyboards or scanners while providing excellent customer service. Strong abilities in storing completed documents in appropriate locations, and locating and correcting data entry errors, or reporting them to supervisors. Solid knowledge of HIPPA laws. Honest, dependable, quick learner with the ability to read and understand information and ideas presented in writing. Education Columbus State College, Columbus, Ohio Health Information Management, Anticipated Graduation 2016 National Association of Health Professionals, Gardener, KS 4/2011 Certification, Nationally Registered Certified Coding Specialist Everest Institute, Gahanna, Ohio 4/2011 Medical Billing and Coding Diploma Areas of Expertise  Customer Service  Data Entry  HIPPA Laws  Active Listener  Conflict & Resolution  Speech Clarity  Communication Skills  Answering Phones  Information Management Professional Experience Columbus State, Columbus, Ohio 1/2015-5/2015 Peer Advocate  Provided feedback to students using positive reinforcement techniques  Encouraged, motivated, and built confidence in students  Developed constructive and cooperative working relationships with students Whetstone Care Center, Columbus, Ohio 11/2014-3/2015 Dietary Aide  Contributed to the accuracy, preparation, and serving of meals to residents  Ensured that meals were delivered to the correct recipients and that guidelines, such as those for special diets, were followed Columbus Area, Inc., Columbus, Ohio 11/2013-12/2013 Medical Receptionist (Internship)  Operated telephone to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments  Greeted clients entering medical facility to determine nature and purpose of visit  Scheduled, maintained, and updated appointments on office calendar Gahanna Dental Care, Gahanna, Ohio 2/2011-4/2011 Medical Biller (Externship)  Protected the security of medical records to ensure that confidentiality was maintained  Retrieved patient medical records for physicians, technicians, and other medical personnel  Performed clerical work in medical settings
  • 2. Jessica A. Callahan Page 2 White Castle, Columbus, OH 5/ 2005-1/2006 Cashier  Take food and drink orders and receive payment from customers  Clean, stock, and restock work stations and display cases  Assist customers by providing information and resolving their complaints  Issue receipts, refunds, credits, or change due to customers Securitas, Columbus, OH 6/2001-11/2001 Security Guard  Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft  Write reports of daily activities and irregularities such as equipment or property damage, theft, or any unusual occurrences  Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons  Answer alarms and investigate disturbances Certifications Certified Coding Specialist, National Association of Healthcare Professionals Certificate Number #74072