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JEAN DE VASCONCELOS
375 Ralph McGill Boulevard NE, Apt 1302 Phone: 470.779.0215
Atlanta, GA 30312 Email: devasconcelosjean@gmail.com
OP E R AT I O N S MA N A G E R
A top-performing Operations Manager with over 11 years of experience in administrative support, client services and logistics management
across the globe. Highly skilled in overseeing operational processes, providing administrative support to cross-functional departments and
collecting data and for accurate reporting and decision making. Liaise with clients and vendors to ensure appropriate complex problem
solving for any issues as they arise.
AREAS OF EXPERTISE
!
PROFESSIONAL EXPERIENCE
!
MENO ENTERPRISES, BALL GROUND, GA MAR 2016 – PRESENT
LOGISTICS ADMIN & PRODUCTION MANAGER
▪ Set quality standards and timeframe outlines to determine operational costs; allocate resources as required for all stages of project
lifecycle.
▪ Monitor and administer efficient production processes and scheduling adjustments as required.
▪ Select and maintain all equipment utilized in all facets of operations.
▪ Consistently liaise between cross-functional departments including suppliers, manager, and printer coordinators, among others.
▪ Develop and implement company’s policies and goals, ensuring health and safety guidelines are adhered to through supervision of
team.
▪ Oversee logistics, warehouse operations and transportation through optimization and coordination of full order cycles.
▪ Negotiate with suppliers, manufacturers, retailers and consumers to increase profitability.
▪ Maintain data on quality, quantity, stock, delivery times, transportation and efficiency, arranging warehouse, cataloging goods,
planning routes and processing shipments.
▪ Provide supervision, as well as training and development for warehouse personnel to ensure cost, productivity, accuracy and
timeliness targets are met or exceeded.
▪ Perform complex problem solving as needed, analyzing data to assess performance and implement process improvements.
DOXMED, ATLANTA, GA MAY 2015 – PRESENT
HEALTH INFORMATICS DIRECTOR OFFICER
▪ Direct health informatics for a patent-pending personalized mobile medication management and engagement portal for medication
misuse and reconciliation; ensure medication adherence and information exchange to lower cost, increase efficiency, improve
outcomes and obtain behavior and key data on drivers for patient medication usage through detailed maintenance of information
technology systems within the organization.
▪ Ensure all systems comply with industry standards, company policies, regulations and legal guidelines; involved in research of
technology systems and implementation of systems.
▪ Collaborate with outsourced technology team to act as point of contact in implementing systems that involve testing execution of the
system prior to full implementation as well as de-bugging and optimizing as necessary.
▪ Perform user interfacing, usability, data aggregations and accuracy testing, among other day-to-day operations.
▪ Provide personnel training and standardization of operating procedures and best practices; determine personnel needs and develop
tailored lesson plans, maintaining working knowledge of developments, version updates and changes based on customer and client
user feedback.
▪ Identify areas of improvement through communication with customers and designated technology company.
▪ Design the application demonstrations, as well as elaborating beta testing and data collection.
DIAZ FOODS, ATLANTA, GA JUN 2015 – MAR 2016
ROUTING & CUBING COORDINATOR
▪ Utilized equipment assets and drivers efficiently, maximizing through use of distance, time and effective customer service through
accurate route investigation for proper and efficient weight, special instructions and dates.
▪ Provided scheduling and driver manifests to warehouse managers; sent instructions, maps and directions as needed.
▪ Coordinated backhauls and transfers with purchasing department.
▪ Adjusted routes according to weather and traffic conditions, as well as overall local route coordination in conjunction with PM
coordinator and TAM.
▪ Monitored daily weight capacity and profitability of routes, working with sales and operations analyst to balance weight and profit.
Professional Experience Continued…
▪ Liaised with operations analyst to monitor and optimize performance of all routes, utilizing reports for fact-based process
improvement.
▪ Administrative Operations
▪ Computer Science/Informatics
▪ Strategic Planning/Analysis
▪ Client Services
▪ Process Improvement
▪ Logistics Coordination
▪ Operations Management
▪ Personnel Management
▪ Microsoft Office Suite
▪ Communication
▪ Fluent: English, Spanish,
Portuguese, French
Jean De Vasconcelos Resume, Page !2
▪ Performed Roadnet maintenance to maximize capabilities.
INPHARMD, ATLANTA TECH VILLAGE, ATLANTA, GA FEB 2015 – MAY 2015
INTERN
▪ Assisted with research within the IT system for a company initiated to facilitate the exchange of fair, balanced health information to
providers and patients in decision making; all health-related questions can be input into the website or app to receive customized,
evidence-based responses within an assigned time frame.
COLLEGE OF PHARMACY, MERCER UNIVERSITY, ATLANTA, GA AUG 2012 – DEC 2014
ASSISTANT – DEAN’S OFFICE
▪ Maintained electronic medical records through accurate new patient data entry with maximized efficiency.
▪ Processed monthly credit statements for faculty and doctors to comply with university policies, reducing waste and fraud.
▪ Acted as DMS System Analyst for programming assigned content within assigned timeframe.
▪ Provided research support to faculty in conducting studies and medical research.
▪ Assessed expenses of Physical Therapy Department to document income of up to $100K per month, reporting directly to the Financial
Director.
▪ Executed administrative functions for efficient operation in the dean’s office; modified pharmacy testing for students under the
supervision of faculty members.
Previous positions include Assistant Medical Translator for Good Samaritan Clinic, Tutor for Boys and Girls Club, Office Media Secretary
for Media and Communication Math Department, Supervisor Manager for Gonstrugama Atlanta Hardware Department Store and Office
Desk for Hello Communications.
EDUCATION & TRAINING
!
Bachelor of Science, Informatics, Mercer University, Atlanta, GA
President’s List (3 semesters), Dean’s List (6 semesters), Alpha Sigma Lambda, Mercer University, Atlanta, GA
Program Completion, English as a Second Language, Mercer University, Atlanta, GA
High School Diploma, La Merced High School, La Guiara, Venezuela

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Resume_2016

  • 1. JEAN DE VASCONCELOS 375 Ralph McGill Boulevard NE, Apt 1302 Phone: 470.779.0215 Atlanta, GA 30312 Email: devasconcelosjean@gmail.com OP E R AT I O N S MA N A G E R A top-performing Operations Manager with over 11 years of experience in administrative support, client services and logistics management across the globe. Highly skilled in overseeing operational processes, providing administrative support to cross-functional departments and collecting data and for accurate reporting and decision making. Liaise with clients and vendors to ensure appropriate complex problem solving for any issues as they arise. AREAS OF EXPERTISE ! PROFESSIONAL EXPERIENCE ! MENO ENTERPRISES, BALL GROUND, GA MAR 2016 – PRESENT LOGISTICS ADMIN & PRODUCTION MANAGER ▪ Set quality standards and timeframe outlines to determine operational costs; allocate resources as required for all stages of project lifecycle. ▪ Monitor and administer efficient production processes and scheduling adjustments as required. ▪ Select and maintain all equipment utilized in all facets of operations. ▪ Consistently liaise between cross-functional departments including suppliers, manager, and printer coordinators, among others. ▪ Develop and implement company’s policies and goals, ensuring health and safety guidelines are adhered to through supervision of team. ▪ Oversee logistics, warehouse operations and transportation through optimization and coordination of full order cycles. ▪ Negotiate with suppliers, manufacturers, retailers and consumers to increase profitability. ▪ Maintain data on quality, quantity, stock, delivery times, transportation and efficiency, arranging warehouse, cataloging goods, planning routes and processing shipments. ▪ Provide supervision, as well as training and development for warehouse personnel to ensure cost, productivity, accuracy and timeliness targets are met or exceeded. ▪ Perform complex problem solving as needed, analyzing data to assess performance and implement process improvements. DOXMED, ATLANTA, GA MAY 2015 – PRESENT HEALTH INFORMATICS DIRECTOR OFFICER ▪ Direct health informatics for a patent-pending personalized mobile medication management and engagement portal for medication misuse and reconciliation; ensure medication adherence and information exchange to lower cost, increase efficiency, improve outcomes and obtain behavior and key data on drivers for patient medication usage through detailed maintenance of information technology systems within the organization. ▪ Ensure all systems comply with industry standards, company policies, regulations and legal guidelines; involved in research of technology systems and implementation of systems. ▪ Collaborate with outsourced technology team to act as point of contact in implementing systems that involve testing execution of the system prior to full implementation as well as de-bugging and optimizing as necessary. ▪ Perform user interfacing, usability, data aggregations and accuracy testing, among other day-to-day operations. ▪ Provide personnel training and standardization of operating procedures and best practices; determine personnel needs and develop tailored lesson plans, maintaining working knowledge of developments, version updates and changes based on customer and client user feedback. ▪ Identify areas of improvement through communication with customers and designated technology company. ▪ Design the application demonstrations, as well as elaborating beta testing and data collection. DIAZ FOODS, ATLANTA, GA JUN 2015 – MAR 2016 ROUTING & CUBING COORDINATOR ▪ Utilized equipment assets and drivers efficiently, maximizing through use of distance, time and effective customer service through accurate route investigation for proper and efficient weight, special instructions and dates. ▪ Provided scheduling and driver manifests to warehouse managers; sent instructions, maps and directions as needed. ▪ Coordinated backhauls and transfers with purchasing department. ▪ Adjusted routes according to weather and traffic conditions, as well as overall local route coordination in conjunction with PM coordinator and TAM. ▪ Monitored daily weight capacity and profitability of routes, working with sales and operations analyst to balance weight and profit. Professional Experience Continued… ▪ Liaised with operations analyst to monitor and optimize performance of all routes, utilizing reports for fact-based process improvement. ▪ Administrative Operations ▪ Computer Science/Informatics ▪ Strategic Planning/Analysis ▪ Client Services ▪ Process Improvement ▪ Logistics Coordination ▪ Operations Management ▪ Personnel Management ▪ Microsoft Office Suite ▪ Communication ▪ Fluent: English, Spanish, Portuguese, French
  • 2. Jean De Vasconcelos Resume, Page !2 ▪ Performed Roadnet maintenance to maximize capabilities. INPHARMD, ATLANTA TECH VILLAGE, ATLANTA, GA FEB 2015 – MAY 2015 INTERN ▪ Assisted with research within the IT system for a company initiated to facilitate the exchange of fair, balanced health information to providers and patients in decision making; all health-related questions can be input into the website or app to receive customized, evidence-based responses within an assigned time frame. COLLEGE OF PHARMACY, MERCER UNIVERSITY, ATLANTA, GA AUG 2012 – DEC 2014 ASSISTANT – DEAN’S OFFICE ▪ Maintained electronic medical records through accurate new patient data entry with maximized efficiency. ▪ Processed monthly credit statements for faculty and doctors to comply with university policies, reducing waste and fraud. ▪ Acted as DMS System Analyst for programming assigned content within assigned timeframe. ▪ Provided research support to faculty in conducting studies and medical research. ▪ Assessed expenses of Physical Therapy Department to document income of up to $100K per month, reporting directly to the Financial Director. ▪ Executed administrative functions for efficient operation in the dean’s office; modified pharmacy testing for students under the supervision of faculty members. Previous positions include Assistant Medical Translator for Good Samaritan Clinic, Tutor for Boys and Girls Club, Office Media Secretary for Media and Communication Math Department, Supervisor Manager for Gonstrugama Atlanta Hardware Department Store and Office Desk for Hello Communications. EDUCATION & TRAINING ! Bachelor of Science, Informatics, Mercer University, Atlanta, GA President’s List (3 semesters), Dean’s List (6 semesters), Alpha Sigma Lambda, Mercer University, Atlanta, GA Program Completion, English as a Second Language, Mercer University, Atlanta, GA High School Diploma, La Merced High School, La Guiara, Venezuela