This document is a resume for David Galpern seeking a position as a restaurant manager. It summarizes his experience over 15 years working in various food service roles, including positions as Assistant Manager at Jason's Deli for over 2 years, and Department Manager at The Market of Lafayette Hill for over 1 year and a half. His core competencies include outstanding customer service, cost reduction/waste management, and budgeting/profit and loss management. He demonstrates a history of increasing sales, improving employee morale and retention, and reducing costs and waste.

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DAVID GALPERN
Hyattsville, MD 20782  215.603.0918  dave.galpern83@gmail.com
— RESTAURANT MANAGER —
Service-focused and cost-conscious with strong expertise in front- and back-of-house
operations to establish a welcoming, energetic dining atmosphere
Solid history of success providing customer service ensuring guest satisfaction. Adept to all facets of
an operation, including budget administration, safety and sanitation compliance, employee
scheduling, and food quality and presentation. Increase rapport between managers and employees,
and guests and front of house employees.
Core competencies include:
 Outstanding Customer Service
 Cost Reduction / Waste Management
 Servant Leadership
 Motivational Team Leadership
 Inventory Control
 Promotions & Up-selling
 Budgeting / Profit & Loss Management
 Safety & Sanitation Compliance
PR O F E S S IO NA L EX P E R IE NC E
JASON’S DELI, College Park, Maryland
Advanced to oversee front- and back-of-house operations with accountability for employee
scheduling, product ordering, food quality, and customer retention with 40 employees.
ASSISTANT MANAGER, 7/2013 – 10/2015
Hire, train, supervise, and schedule staff. Manage purchasing and inventory control to ensure
sufficient levels of high-quality product while eliminating waste. Monitor compliance with safety,
sanitation, and food preparation standards. Compile, analyze, and interpret financial data to develop
accurate projections and ensure profitability. Coordinate deliveries with customers and staff to ensure
on-time performance.
Key accomplishments:
 Increased employee morale by bringing energy and a good attitude, producing a more
energetic atmosphere and higher employee retention.
 Reorganization of product order guide, ability to keep food cost each month under budget by
an average of 2-3%.
 Saving over $500 per year in maintenance costs down by completing projects myself.
THE MARKET OF LAFAYETTE HILL, Lafayette Hill, PA

2. DAVID GALPERN Page Two
Professional Experience Continued
Directed up to 4 employees, providing leadership for an independently owned small specialty market
with 10+ employees.
DELI/CHEESE DEPARTMENT MANAGER, 1/2011 – 7/2013
Maintained consistent inventory with minimal waste, overseeing purchasing to ensure full availability.
Collaborated with kitchen staff to implement cross-training. Negotiated with suppliers and
distributors on product placement and prices.
Key accomplishments:
 Increased sales in the Cheese Department over 60% by identifying the customers’ need and
cheese popularity as well as working with a brand sales representative.
 Worked with Kitchen Manager to organize walk-in refrigerator, cutting shrink in half after one
year.
 Brought awareness to the departments by creating menus and signage, increasing business by
25%.
JASON’S DELI, Willow Grove, PA
LEAD SHIFT SUPERVISOR, 07/2008 – 10/2010
Oversaw restaurant when upper management was not scheduled. Increased awareness using new POS
system integrated in 2009. Learned all stations to effectively manage others; cross-train new and
current employees in all areas which were pertinent to their success.
Key accomplishment:
 Exceled in all areas of the restaurant, promotion in less than 1 year to shift supervisor;
Another ½ year to Lead shift supervisor.
HENNING’S MARKET, Harleysville, PA
OVERNIGHT GROCERY ASSOCIATE, 08/2006 – 12/2008
Stocked products each night, ensuring rotation of product on shelf to reduce shrink. Provided
customer service to all guests in the store.
Key accomplishment:
 Integrated new products on shelf, grouping with similar products to enhance selectivity, while
maintaining same amount of area for products.
DRESHERTOWN SHOP N’ BAG, Dresher, PA
DELI/BAKERY/CUSTOMER SERVICE/CASHIER ASSOCIATE, 09/1999 – 08/2007

3. Learned all aspects of supermarket operations. Excelled in the deli, learning from the best superiors,
while earning recognition from managers and guests for being extremely pleasant and friendly.
Key accomplishment:
 Exceled in all areas of supermarket, learning guest service.
 Learned the art of cutting Kosher fish.
EDU C A T IO N & CR E DE NT IA LS
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION IN SUPPLY CHAIN MANAGEMENT
DUQUESNE UNIVERSITY, Pittsburgh, PA
FOODSERVICE MANAGEMENT PROFESSIONAL (2014)
FOOD HANDLER PROFESSIONAL, PRINCE GEORGE’S COUNTY (2013)
Professional Development
ServSafe Training, Maryland Defense Force