Billy Robinson has over 5 years of experience in restaurant management. He is currently the General Manager of Captain D'Seafood Kitchen in Bainbridge, GA, where he oversees all operations including human resources, purchasing, inventory, food preparation and health inspections. Previously he worked as a Restaurant Manager and Assistant Manager at various Captain D'Seafood locations. He has a track record of exceeding sales targets and maintaining high health inspection scores. Robinson is skilled in budgeting, inventory management, training staff, and ensuring exceptional customer service. He holds a Music Performance degree from Valdosta State University.

1. BILLY ROBINSON
1046 DoverStreet  Tallahassee, FL 32304  478-213-1582  birobinson@valdosta.edu
RESTAURANT GENERAL MANAGER
Results-oriented professional with over 5 years of progressive experience in the Hospitality Industry. Extensive
Restaurant experience includingManagement, Health and SafetyStandards, Human Resources, Customer Service and
Operations. Cultivatesand maintainskey relationshipswith management, strategicpartners, employees, clients,
vendors, and colleagues. Outstanding leadership skills demonstrated by the ability motivate and inspire teams to
meet objectives. Solid history of exceedingperformance targets.
PROFESSIONAL EXPERIENCE
CAPTAIN D’S SEAFOOD KITCHEN, Bainbridge, GA 2010 – Present
General Manager (2014 – Present)
Accountable for the smooth operation of the restaurant. Handles Human Resources, Purchasing, Inventory, Food
Preparation and Sanitation. Maintains schedules,forecasts salesand conducts trainingwith GSTP program.
 Oversees and maintainscleanlinessof entire restaurant. Achieved 100%score on 3 consecutive Health Inspections
and OperationsStandardsAudits. Managesfood preparation, ensuringadequate cooking, portions and timing.
 Conducts HR processes includingrecruitment, training, termination, rewards, and performance assessment.
 Adeptlyhandlesbudgetingand forecasting. Analyses Profit & Loss reports to maintain positive cash flow.
 Analysesweekly sales.Manages inventory and orders supplies, paper, as well as food products.
 Maintained Total Same Restaurant Sales(SRS) growth of 9.21% for year 2015 and maintained top 15% P&L ranking.
 Hand selected to sanitize and prepare other locations for Inspectionsand company visits.
 Proactively involved in the promotion and marketingof the establishment. Createsand distributescollateral
material, includingflyers,special offers and promotions to increase sales.
 Appliesdeep knowledge of corporate policies and government regulationsto ensure staff compliance.
 Supervises staff and ensures that an exceptional level of customer service is delivered to all patrons.
 Recognized for strong work ethic. Received promotion within 2 years of working as Assistant Manager.
Restaurant Manager (2012 – 2014) Quincy, FL/Valdosta, GA
Responsible for the management of guest relations. Assisted General Manager with human resource operations,
responsible for ordering food, paper, and supplies. Aligned as a team with management and employees to ensure
outstanding service was delivered. Furnished comprehensive training to staff and served as a key resource on
requirements to efficiently carry out operations.
 Proficiently conducted cash auditsthroughout the dayand accuratelymaintained pettycash.
 Assisted General Manager with human resource operations
 Trained cashiers regardingprocedural modifications, includingintroduction of new productsand systems.
 Managed and counted inventoryon a daily basisto ensure adequate supplies.
 Provided attentive service and provided a positive customer experience to each patron served.
Assistant Manager / Guest Service Specialist Trainer (2011 – 2012) Valdosta, GA
Provided courteous,professional service to clients of the establishment Proficientlyconducted cash auditsthroughout
the day and accuratelymaintained pettycash.
 Provided culinaryinformation to guests,took orders and served diners. Cultivated relationshipstoensure repeat
businessand word of mouth referrals.
 Effectively managed customer queriesand complaints. Handled payment transactionsand balanced cash.
 Conducted a Daily Inventoryto help moderate food cost.
Guest Service Specialist (2010 – 2011), Valdosta, GA
Provided courteous professional service to all guests. Properly handled cash and credit/debit cards. Maintained clean
work environment
 Promoted within 9 monthsof employment.Recognized as employee of the month three separate months
EDUCATION & TECHNICAL SKILLS
Valdosta State University, Music Performance Degree, Valdosta, GA
Proficiency, Office Suite