Nelson Hernandez is an experienced restaurant manager seeking a new position. He has over 15 years of experience managing restaurants with annual sales over $1 million. He has a proven track record of increasing sales, optimizing profits, and developing employees. His strengths include operations, marketing, inventory management, and customer service.

1. Nelson Hernandez
70 SW 91st Ave, Plantation FL 33324 – 973-968-0408 – Nelsonyhdez@gmail.com
Summary
 Experienced restaurant manager who oversaw a high-volume, $4 million dollar
restaurant.
 Versed in daily operations, P&L, staffing and inventory management.
Accomplishments
 Recognized as one of the top ten restaurant managers in a 37-store chain in New Jersey.
 Experience opening a restaurant from start to finish
 Managed a team of over 50 employees
 Played a key role in obtaining restaurant’s top honors, and increasing overall sales by
10%.
Professional Experience
Moes Southwest Grill April 2016 - Present
General Manager
Sunrise, FL
 Responsible for all aspects of a $1.1 million dollar business.
 Helping to create a marketing plan to increase catering sales.
 Helping to create a food cost plan to reduce food cost by 4%.
 Monthly reviews of P&L with the owners, to ensure proper monthly goals are set.
Miami Purveyors December 2015 – April 2016
Area Sales Manager
Broward County, FL
 Competitively prospect new business in local territory.
 Perform comprehensive market research on products and local business.
 Actively cold and warm call prospects to get a foot in the door
 Maintain a 24/7 availability for customers questions and concerns
 Draft sale proposals and complete contracts
 Suggestive selling of featured products to current customers
 Demonstrate products at customers’ locations and answer questions about the services
and product.
Blue Star Pure Water November 2014 – December 2015
Sales and Operations
Belleville, NJ
 Created a marketing plan that helped increase sales by 20%.

2.  Developed a delivery routine that eased drivers with their daily duties.
 Educate prospects and customers about the benefits of our different types of water.
 Maintained excellent client retention rate, and grew new registration by 35%.
 Highly valued employee acknowledge as consistent, dependable and hard working.
Noodles and Company May 2013 - November 2014
General Manager
Fair Lawn, NJ
 Helped open a $1.5 million dollar store in Fair Lawn NJ.
 Partnered with various local colleges and high schools for fundraising events.
 Networked and partnered with local business in order to increase catering sales.
 Created a shift routine for the entire restaurant, which allowed excellent service to be met
while protecting profits.
 Developed and maintained exceptional customer service standards.
 Consistently maintained high level of cleanliness, organization, storage, and sanitation of
food and beverage products to ensure quality.
Panera Bread December 2009 – May 2013
General Manager
Paramus, NJ
 Analyzed P&L statements in order to optimize net profit of the business.
 Conducted weekly management meetings in order to ensure organizational efficiency.
 Consistently top 3 in overall and catering sales throughout the state of New Jersey.
 Helped with the development various assistant manager into a General manager position.
 Efficiently followed training guidelines, which helped in development of numerous
managers and associate trainers.
 Analyzed Mindshare to implement strategies to improve and maintain excellent customer
service.
 Decreased labor by 30 hours per week, through cross training certification of all team
members.
Manager
Paramus, NJ June 2006 – December 2009
 Assigned tasks and oversaw the direction of employees to ensure compliance with food
safety procedures and quality control guidelines.
 Ensured proper cleanliness was maintained in all areas of the kitchen and the front of the
house.
 Optimized profits by controlling food, beverage and labor costs on a daily basis.
 Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Team Member June 2004 – June 2006
Paramus, NJ
 Work every position of the restaurant based on the business needs.
 Train new team members on restaurant protocols and mentor for increased performance.

3.  Constantly met with managers to provide feedback on team member morale and
productivity suggestions.
 Help managers with daily shift routines and cleaning duties.
EDUCATION
SUNY Old Westbury
Bachelors of Science: Business Management
Old Westbury, NY
 Courses in Hospitality and Restaurant Management
 Coursework in business
 Basic Vocational Certificate: Restaurant operations
Computer Skills
Microsoft Word, Excel, PowerPoint, Aloha, Micros.
Fluent both English and Spanish.