Diamond Gamble is a high-energy manager who motivates teams and cultivates a culture of open communication and new ideas. They have over 10 years of experience in restaurant management, including as an assistant general manager and supervisor, focusing on customer service, operations, and staff development. Gamble has a background in business management and hospitality and is skilled in areas like payroll, sales, marketing, customer service, and staff training.
CAREER SPAN AND FOCUS: I want to dedicate myself completely in the F&B Service Dept. For a rapidly growing organization, which utilize my ability to work as a team member. I shall be proud to associate myself with the organization where my knowledge, creativity & skill can be effectively utilized for personal and organizational growth.
CAREER SPAN AND FOCUS: I want to dedicate myself completely in the F&B Service Dept. For a rapidly growing organization, which utilize my ability to work as a team member. I shall be proud to associate myself with the organization where my knowledge, creativity & skill can be effectively utilized for personal and organizational growth.
Patrick A. Harrison is a highly experienced professional with years of executive level expertise in healhcare,contract feeding,hotels and senior dining services.A resourceful, senior leader with a track record of success in leading people,departments, client services and strategic leadership for single and multi-unit operations.A charismatic leader, coach, mentor and team builder, delivering forward-thinking, business-focused solutions that produce strong sustainable results while driving top and bottom-line growth.
1. DIAMOND GAMBLE
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff
members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company
growth.Hardworking Assistant Manager focused on producing quality food and providing excellent customer service.
Highlights
Supervisory skills Focused on customer satisfaction
Operations management Management of remote employees
Employee recruitment expertise Skilled multi-tasker Neat,
clean and professional appearance Engaging personality
Proven leader Delivers exceptional customer service
Accomplishments
Full service restaurant background Client relations specialist
Honed marketing skills Team management
Experience
Assistant General Manager
June 2014 to March 2015
BRUEGGERS BAGELS - Washington, DC
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed
staff in daily work assignments to maximize productivity.Minimized loss and misuse of equipment through proper
restaurant supervision and staff training.Developed and maintained exceptional customer service standards.Performed
checkouts of servers and bartenders to ensure that all tickets were accounted for.Consistently maintained high levels of
cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Built sales forecasts
and schedules to reflected desired productivity targets.Carefully prepared weekly payroll to keep up with projected
revenue for the week.Communicated well and used strong interpersonal skills to establish positive relationships with
guests and employees.
Supervisor
May 2011 to June 2013
AU BON PAIN
Assisted diners with seating as neededAssisted co-workers.Checked the quantity and quality of received
productsCleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned and
prepared various foods for cooking or servingManaged kitchen operations for high grossing, fast-paced fair concession
kitchen.Developed variety of menu items catering to customers with food allergies and diet restrictions such as
gluten-free and vegan items.Performed kitchen maintenance for a private facility.
Assistant Manager
February 2010 to September 2012
FROZEN
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were
consistently met.Ensured proper cleanliness was maintained in all areas of the bar and front of house.Carefully prepared
weekly payroll to keep up with projected revenue for the week.Scheduled and directed staff in daily work assignments to
maximize productivity.Accepted payment from customers and made change as necessary.Apportioned and served food to
facility residents, employees, or patrons.Assisted co-workers.Attempted to limit problems and liability related to
customers' excessive drinking
Education
BUSINESS MANAGEMENT, 2016
Trinity Washington University - Washington, DC, US
3406 Brinkley Road Apt 301, Temple Hills MD 20748
Home: 5712650822 - WWW.diamondgamble87@gmail.com
2. SELECT ONE: BUSINESS MANAGEMENT 2016 Trinity Washington University, Washington, DC Student government
representativeCourses in Hospitality and Restaurant ManagementCoursework in Business,
Vocational
Restaurant and Hotel ManagementBasic Vocational
Restaurant and Hotel ManagementBasic Vocational Certificate: Restaurant Operations
Certifications
Restaurant and Hotel ManagementBasic Vocational Certificate: Restaurant Operations
Skills
Payroll, Built Sales, Customer Service, Forecasts, Receptionist, Retail Sales, Sales, Sanitation, Staff Training,
Training, Client Relations, Marketing, Multi-tasker, Operations Management, Recruitment, Satisfaction, Team
Management, Operations, Business Management, Cases, Cooking, Kitchen, Maintenance, Seating, Liability
