Grant Andrews has over 10 years of experience in restaurant management. He has held positions such as Service Manager at Chili's Bar and Grill where he resolved customer issues, engaged staff to meet sales targets, and implemented changes based on customer feedback. As a Driver for Marco's Pizza, he handled deliveries, line work, and closing duties. He also has experience as a Kitchen Manager at Franco's Athletic Club where he oversaw food orders, quality control, and new employee training.

1. P
SKILLS
AFFILIATIONS
WORK H
06/2012 to
01/2011 to
01/2010 to
06/2007 to
S
GRANT ANDREWS
2436 Rue Pickney,Mandeville, LA 70448
(985)373-6557 - Cell: (985)373-6557 - gandrews8387@gmail.com
Dedicated, hardworking restaurant management professional with extensive daily
planning and operations experience. Skilled in staff training and development.
Quality assurance Results-oriented
Organized Passion for customer satisfaction
Deadline-oriented Strong work ethic
Customer service-oriented Natural leader
Staff training/development Staff scheduling
Effective leader Inventory control and record keeping
Exceptional interpersonal
communication
Goal oriented self-motivated individual Emphasis on detail that ensures accurate results
Excellent verbal and written communication Fast paced problem solver within a stressful
environment Highly effective time management skills Outside the box thinking Strong
attention to detail
Service Manager
Chili's Bar and Grill – Covington, LA
Quickly identified problem situations and skillfully resolved incidents to the
satisfaction of involved parties.
Created fun team building activities to engage staff in up-selling to meet revenue
targets.
Met, greeted and encouraged feedback from customers and used feedback to implement
positive changes within the restaurant.
Purchased adequate quantities of necessary restaurant items, including food,
beverages, equipment and supplies.
Skillfully interacted with external vendors to obtain the best quality in pricing and
product.
Maintained a safe working and guest environment to reduce the risk of injury and
accidents.
Oversaw front of house personnel to maintain adequate staffing and minimize
overtime.
Led and directed team members on effective methods, operations and procedures.
Promoted a positive atmosphere and went above and beyond to guarantee each
customer received exceptional food and service.
Driver
Marco's Pizza – Mandeville, LA
Delivery, line and closing responsibilities.
Kitchen Manager
Franco's Athletic Club – Mandeville, LA
Food Orders, quality control responsibility, new employee Training and menu
development.
Lead Cook
Chili's Grill and Bar – Mandeville, LA
Home:
ROFESSIONAL UMMARY
ISTORY
Current
01/2012
01/2012
01/2012

2. Quality control and kitchen efficiency responsibility.
06/2004 to 06/2007Shift Leader
Raising Cane's Chicken Fingers – Covington, LA
EDUCATION
2007
Southeastern Louisiana University - Hammond, La
2005 High School Diploma:
Archbishop Rummel High School - Metairie, LA