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10 Keys to Values Integration
Snapshot Presentation – Full Model Available Upon Request
Dana E. Jarvis, MPA, MSW
Unites States Marine Corps Veteran
Instructor of Leadership and Management, Duquesne University
Author of 7 Essentials for Managing Virtual Teams (2010)
• 20 Years of Leadership Experience
• United States Marine Corps Veteran
• Instructor, Duquesne University
• Former Human Resources Director
• F500 Management Consulting Projects
• Recognized Values Leader
• Leadership Roles, Nonprofits
• International Speaker and Author
• Master of Public Administration
• Master of Social Work
• Graduate, Leadership Pittsburgh
• www.danajarvis.org
• www.danajarvis.org/virtualteams
Meet Dana Jarvis
A Values-Based Company
Drives Results
Core Value
Organizational
Integration
Values Positively
Impact Decisions
and Behaviors
Strong Results in
Reputation,
Customer Loyalty
and Employee
Engagement
Source: http://ethisphere.com/2011-worlds-most-ethical-companies//
Source: http://ethisphere.com/2011-worlds-most-ethical-companies/
Sample of
2011
World’s
Most
Ethical
Companies
Employees
Customers
Partners
Suppliers
Community
Government
What do we know about Firms of Endearment?
Results: 1025% Return Over 10-Year Period
How: 360-Degree Engagement of Stakeholders
Source: http://www.firmsofendearment.com/
The Values of Corporate Values, A Booz Allen
Hamilton/Aspen Institute Study – 30 countries,
365 companies, CEOs or Board Members (2005)
KEY FINDINGS
Ethical behavior is a core component of company activities.
Most companies believe values influence two important
strategic areas — relationships and reputation — but do not
see the direct link to growth.
Most companies are not measuring their “Return on Values”
(ROV).”
Top performers consciously connect values and operations.
Values practices vary significantly by region.
The CEO’s tone really matters.
Source: http://www.strategy-business.com/media/file/sb39_05206.pdf
• Foundation of values to drive decision-making
• Integrated comprehensive approach to bring values to life
• Market differentiator by having values aligned with
business enterprise
• Accelerated employee engagement, grounded by core
values
• Enhanced understanding of the most meaningful aspects
of the organizational culture, mission and business
enterprise
• Increased retention of high quality employees and leaders
• Systems focused on bringing values to life, which play a
key role in behaviors focused on operations, sales and
customer service
Benefits of a Values-Based Company
Values Integration Project – Auberle Case Study,
PHRA 2008 People Do Matter Finalist
Source:
http://www.pittsburghhra.org/pdm_auberle.php
Dana Jarvis, Project Manager
10 Keys to Values Integration Driving Questions
1. CEO Support and Leadership How does leadership drive the values?
2. Performance Management System Where do values impact performance management?
3. Learning and Development What aspects of training align with the values?
4. Internal Communication How can internal communication maximize values?
5. Reward and Recognition How can values support reward and recognition?
6. Recruitment and Retention Where can values be seen in recruitment and retention?
7. Mentoring and Coaching What steps can coaches take to drive the values?
8. Business Alignment How are the values aligned with the business enterprise?
9. Policies and Procedures What role do values play within policies and procedures?
10.Public Affairs Management Which values play a direct role in public affairs?
10 Keys to Values Integration
What does a brief example of
one of the 10 Keys to Values
Integration look like?
…Let’s take a look at the Key
for “Performance Management
System”…
Practices
Values Need to be Integrated within Performance Management System
Employees Should Have Goals that are in Alignment with the Values
Companies can Benefit by Having a Detailed Assessment of Values
Developing a Values-Based Leadership Model can Drive Performance
Leverage Values-Based Behaviors and ROV Via Values Scorecards
Initiate a Values Taskforce to Consistently Focus and Evaluate Values
Quarterly, Leaders Benefit from a Comprehensive Assessment of Values
2. Performance Management System
10 Keys to Values Integration
Dana E. Jarvis, MPA, MSW
412-855-5369
djarv4@gmail.com
www.danajarvis.org
Areas of Expertise:
Core Values Development & Deployment
Leadership Development
Organizational Effectiveness
Strategic Planning & Implementation
High Performance Innovation
Learning & Development
Virtual Team Engagement
Diversity Engagement
Project Management
Talent Management

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Jarvis 10 keys to values integration snapshot (2)

  • 1. 10 Keys to Values Integration Snapshot Presentation – Full Model Available Upon Request Dana E. Jarvis, MPA, MSW Unites States Marine Corps Veteran Instructor of Leadership and Management, Duquesne University Author of 7 Essentials for Managing Virtual Teams (2010)
  • 2. • 20 Years of Leadership Experience • United States Marine Corps Veteran • Instructor, Duquesne University • Former Human Resources Director • F500 Management Consulting Projects • Recognized Values Leader • Leadership Roles, Nonprofits • International Speaker and Author • Master of Public Administration • Master of Social Work • Graduate, Leadership Pittsburgh • www.danajarvis.org • www.danajarvis.org/virtualteams Meet Dana Jarvis
  • 3. A Values-Based Company Drives Results Core Value Organizational Integration Values Positively Impact Decisions and Behaviors Strong Results in Reputation, Customer Loyalty and Employee Engagement
  • 6. Employees Customers Partners Suppliers Community Government What do we know about Firms of Endearment? Results: 1025% Return Over 10-Year Period How: 360-Degree Engagement of Stakeholders Source: http://www.firmsofendearment.com/
  • 7. The Values of Corporate Values, A Booz Allen Hamilton/Aspen Institute Study – 30 countries, 365 companies, CEOs or Board Members (2005) KEY FINDINGS Ethical behavior is a core component of company activities. Most companies believe values influence two important strategic areas — relationships and reputation — but do not see the direct link to growth. Most companies are not measuring their “Return on Values” (ROV).” Top performers consciously connect values and operations. Values practices vary significantly by region. The CEO’s tone really matters. Source: http://www.strategy-business.com/media/file/sb39_05206.pdf
  • 8. • Foundation of values to drive decision-making • Integrated comprehensive approach to bring values to life • Market differentiator by having values aligned with business enterprise • Accelerated employee engagement, grounded by core values • Enhanced understanding of the most meaningful aspects of the organizational culture, mission and business enterprise • Increased retention of high quality employees and leaders • Systems focused on bringing values to life, which play a key role in behaviors focused on operations, sales and customer service Benefits of a Values-Based Company
  • 9. Values Integration Project – Auberle Case Study, PHRA 2008 People Do Matter Finalist Source: http://www.pittsburghhra.org/pdm_auberle.php Dana Jarvis, Project Manager
  • 10. 10 Keys to Values Integration Driving Questions 1. CEO Support and Leadership How does leadership drive the values? 2. Performance Management System Where do values impact performance management? 3. Learning and Development What aspects of training align with the values? 4. Internal Communication How can internal communication maximize values? 5. Reward and Recognition How can values support reward and recognition? 6. Recruitment and Retention Where can values be seen in recruitment and retention? 7. Mentoring and Coaching What steps can coaches take to drive the values? 8. Business Alignment How are the values aligned with the business enterprise? 9. Policies and Procedures What role do values play within policies and procedures? 10.Public Affairs Management Which values play a direct role in public affairs? 10 Keys to Values Integration
  • 11. What does a brief example of one of the 10 Keys to Values Integration look like? …Let’s take a look at the Key for “Performance Management System”…
  • 12. Practices Values Need to be Integrated within Performance Management System Employees Should Have Goals that are in Alignment with the Values Companies can Benefit by Having a Detailed Assessment of Values Developing a Values-Based Leadership Model can Drive Performance Leverage Values-Based Behaviors and ROV Via Values Scorecards Initiate a Values Taskforce to Consistently Focus and Evaluate Values Quarterly, Leaders Benefit from a Comprehensive Assessment of Values 2. Performance Management System 10 Keys to Values Integration
  • 13. Dana E. Jarvis, MPA, MSW 412-855-5369 djarv4@gmail.com www.danajarvis.org Areas of Expertise: Core Values Development & Deployment Leadership Development Organizational Effectiveness Strategic Planning & Implementation High Performance Innovation Learning & Development Virtual Team Engagement Diversity Engagement Project Management Talent Management