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Leading diversity
What is our vision for diversity at The Westpac Group? “ Our aspiration is to create a workplace  where the best people want to work . It is a vital part of our vision to be one of the world's great companies, helping our customers, communities and our people to prosper and grow.   We need to ensure that we have an environment where true talent shines, enabling our people to be the best they can be. Our aim is to be a leader in the community promoting and celebrating diversity”. 
Setting up for success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our vision is to be one of the world’s great companies for diversity and flexibility How  we do it Where  we focus It means Communication and change leadership:  Building diversity capability of senior leadership;   relentless communication of key messages and role modelling; challenging status quo Flexibility practices:  Supporting the application of policies through simplification, job design, flex coaching and leader capability development Culture and confidence:  Improving the confidence of our leaders through training, coaching and mentoring Measurement and reporting:  Maintaining a rigorous fact base to support decision making Integration:  Making diversity part of the way we do business Market leadership:  Be a corporate role model, take the leadership position Women in leadership Indigenous employment Age  diversity Accessibility Our workforce profile delivers competitive advantage We can leverage the value of diversity for all our stakeholders We have a truly inclusive, barrier free workplace We role model  and are recognised as an innovator in diversity practice Cultural diversity
Our strategy is grounded in core themes
We ensure all leaders have broad experiences…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Our seven critical experiences
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],… we ask employees how our leaders are performing…
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],… and we recruit for diversity
The business case Capturing the economic, social and cultural dividends from valuing diversity in employees, customers and suppliers can offer a  sustainable competitive advantage Offers greater  employee engagement  leading to improved productivity and profitability Better understanding of the needs of current and potential  customers  by more closely reflecting the demographics of the community Delivers sustainable value for  shareholders Enhances reputation in the  community  as a trusted organisation that ‘does the right thing’ Provides access to an unfair share of the  talent pool
Our execution model is integrated, from the grass roots level up Diversity & Flexibility Team Group Diversity Council Gail Kelly  (Chair) Board Business Divisions Employee Action Groups HR  Centres of Excellence Corporate Affairs & Sustainability 1200+ Chief Diversity Stars  (advocates across the Westpac Group) HR GMs & Generalists
One team: work with the customer and community facing parts of the business Government Relations Group Sustainability Community Partnerships Social Sector Banking Indigenous Engagement Team Organisational Mentoring Westpac Women’s Markets Diversity and Flexibility
Our approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Soft Wire  cultural change Hard Wire policy and process High  impact in the short term – but likely  unsustainable Low visible  impact in the short term – but creates  sustainable culture change
Hard wiring: targets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],40% by 2014
Softwiring: story telling and case studies
Disciplined program management ,[object Object],[object Object],[object Object],[object Object],[object Object],Divisional Updates _______ _________ _________ _________ _________ Board Reporting _________ _________ _________ _________ _________ Program Status Update _________ _________ _________ _________ _________ Key People Metrics ________ ________ ________ ________ ________ 120 Day Workplan ________ ________ ________ ________ ________
Our Diagnostic Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Diversity audit process Interviews 30+ senior leaders Focus Groups 1,100+ volunteers On-line Survey 40,000 invitations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Integrated, consistent, sustained communication program
Diversity audit outcomes What did we learn? What’s next What did we do? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 

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Rachel Slade

  • 2. What is our vision for diversity at The Westpac Group? “ Our aspiration is to create a workplace where the best people want to work . It is a vital part of our vision to be one of the world's great companies, helping our customers, communities and our people to prosper and grow.   We need to ensure that we have an environment where true talent shines, enabling our people to be the best they can be. Our aim is to be a leader in the community promoting and celebrating diversity”. 
  • 3.
  • 4. Our vision is to be one of the world’s great companies for diversity and flexibility How we do it Where we focus It means Communication and change leadership: Building diversity capability of senior leadership; relentless communication of key messages and role modelling; challenging status quo Flexibility practices: Supporting the application of policies through simplification, job design, flex coaching and leader capability development Culture and confidence: Improving the confidence of our leaders through training, coaching and mentoring Measurement and reporting: Maintaining a rigorous fact base to support decision making Integration: Making diversity part of the way we do business Market leadership: Be a corporate role model, take the leadership position Women in leadership Indigenous employment Age diversity Accessibility Our workforce profile delivers competitive advantage We can leverage the value of diversity for all our stakeholders We have a truly inclusive, barrier free workplace We role model and are recognised as an innovator in diversity practice Cultural diversity
  • 5. Our strategy is grounded in core themes
  • 6.
  • 7.
  • 8.
  • 9. The business case Capturing the economic, social and cultural dividends from valuing diversity in employees, customers and suppliers can offer a sustainable competitive advantage Offers greater employee engagement leading to improved productivity and profitability Better understanding of the needs of current and potential customers by more closely reflecting the demographics of the community Delivers sustainable value for shareholders Enhances reputation in the community as a trusted organisation that ‘does the right thing’ Provides access to an unfair share of the talent pool
  • 10. Our execution model is integrated, from the grass roots level up Diversity & Flexibility Team Group Diversity Council Gail Kelly (Chair) Board Business Divisions Employee Action Groups HR Centres of Excellence Corporate Affairs & Sustainability 1200+ Chief Diversity Stars (advocates across the Westpac Group) HR GMs & Generalists
  • 11. One team: work with the customer and community facing parts of the business Government Relations Group Sustainability Community Partnerships Social Sector Banking Indigenous Engagement Team Organisational Mentoring Westpac Women’s Markets Diversity and Flexibility
  • 12.
  • 13.
  • 14. Softwiring: story telling and case studies
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.  

Editor's Notes

  1. Communicating with Influence Building Relationships Growing Talent Leading High Performance Teams Leading Change Translating Vision into Action Leading Commercially Focuses on the Customer Having meaningful conversations to communicate positively, openly and with credibility Building Diverse Teams; and develops self and others to build capability across the divisions now and for the future. Leading the team to deliver targets to the highest quality within the agreed dead line Embracing and managing change through diverse thinking, adaptability and flexibility Demonstrating a broad based view of multi-brand issues, events and activities and ensures actions reflect and execute the customer centric strategy . Acting on the numbers and relevant information to make timely Decisions and take accountability for action. Builds customer trust and loyalty. Contributes to making the organisation easy to do business with. Building internal and external relationships to facilitate positive outcomes.
  2. Aimee
  3. Aimee
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