Leading a Learning Organization
Katy Tynan
Three Big Things
1. Work is Changing
2. Leading Learners is REALLY DIFFERENT
3. Leadership Development Needs an Update
The single biggest decision you make in your job--bigger than all
the rest--is who you name manager. When you name the wrong
person manager, nothing fixes that bad decision. Not
compensation, not benefits--nothing.
~Jim Clifton, CEO of Gallup
CAN’T PEOPLE JUST MANAGE
THEMSELVES?
Source: Holacracy.org https://blog.holacracy.org/holacracy-vs-hierarchy-vs-flat-orgs-d1545d5dffa7
< 100
How many companies are
using Holacracy in the world?
Source: http://structureprocess.com/holacracy-cases/
> 24 million
How many managers are
employed in the US?
Source: Bureau of Labor Statistics
Image Source: OfficeVibe, Data Source: Gallup, 2015
Source: Gallup, 2015
Work is changing
• Today’s work is more complex
• Today’s teams are more diverse
• Today’s customers are more dispersed
• Today’s technology is growing faster than humans can learn to use it
EVERYTHING about how, where, and when
we work is being disrupted
SO HOW DO WE PREPARE
LEADERS FOR A NEW ROLE?
How do we manage teams today?
Write down one example of something
that managers do to manage
performance.
Killing Creativity
• Evaluation
• Surveillance
• Reward
• Competition
• Restricted Choice
• Extrinsic Orientation
Motivating
Creativity
• Self-Direction
• Passion for the Work
• Recognition
• Psychological Safety
• Relationships
HABIT CHALLENGE
Workshops and
Formal Training
On-Demand
Learning
Coaching
Peer
Networking
Resources and
Tools
What Managers Really Need to Succeed
VACATION PLANNER
EXERCISE
The New Manager Engagement Gap
Engagement
0
20
40
60
80
Cost of the Engagement Gap
$85,000
Replacement cost of lost employee = 6-9 months of salary
$25,000
Actively disengaged employees cost 34% of salary
New Manager with 5 Direct
Reports
Average Salary Per Team
Member $50,000
While organizations are becoming
flatter, they are still leveraging
managers to facilitate
collaboration.
Managers and their
teams are all learning
every day.
Learning is hard work, and is
motivated differently than
doing repetitive, clearly
defined work.
Managers still matter but
their role is changing. We
need to do a better job
supporting leaders as they
make this transition.
Leading learners
requires managers to
break old habits and
learn new skills.
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@katytynan
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Leading a Learning Organization