This document provides a summary of James W Allen's work experience and qualifications. It includes his address and a chronological listing of his employment history from 2016 to 2011, including roles in debt review, insolvency administration, bartending, sales, and scaffolding. It also lists his education and additional training. James is a determined and hardworking individual who is currently vice-captain of his rugby team and starting his own business.

1. 12 Hollinscroft Avenue,
Timperley,
Altrincham,
WA15 7JH
James W Allen
Experience Feb – Sept 2016
Think Money/ Gregory
Pennington. Manchester
Debt Review Specialist
 Complete annual and change in Circumstances Telephone Reviews
 Understanding a client’s entire financial circumstances – accounting for any
and all changes.
 Solely Responsible for providing a debt recommendation-Including Debt
management, IVA, Bankruptcy, Secured lending or DRO
 General administration, answering customerqueries, and responsible for
resolving complaints.
 Understanding the consequences and of eachdebt solution.
 Being able to Fully explain every debt solution clearly to ensure the best
customer outcome, frank conversations,if client go against any
recommendation.
Nov 2014 – Feb 2016 NTF Financial Solutions Wilmslow
Personal Insolvency Administrator
 Responsible for supervising Personal IVA’s, annual reviews etc.
 Chairing creditor meetings (Including calculating creditor votes)
 Responding to Telephone& Correspondence queries
 Handling any creditor queries
 Responsible for training junior staff members
 Taking overflow qualifying calls,completing draft calls and documents relating
to the drafting of a prospective IVA.
 Responsible for helpingbackedup departments to ensureall deadlines and
customer timescales are met.
Between October 2013 – October 2014 I was in Australia travelling and
working, this includes some temporary jobs which have not been noted
below
June 2014 – October
2014
Up on Constance Rooftop
Cocktail Bar Brisbane, Australia
Bar/ Site Supervisor & Cocktail Barman
 Ensuring, all stock,staffRota’s & anythingelse is organized.
 Requirementto work at short notice, and staying late whenrequired.
 In charge of managing junior staffmembers and ensuring service& quality

2. James W Allen
standards are maintained.
 Organising events & functions
Jan 2014 – May 2014 TSATelco Group Brisbane, Australia
Direct Sales Advisor
 Calling existing Telstra customers, adding services where requiredor wanted
 Cold calling
 Ensuring all sales calls are followed up and orders are processed.
May 2014 – Jul 2014 All Span scaffolding Bundaberg, Australia
Scaffolder
 General laboring & Heavy lifting
 Ensuring All scaffolding is erected and dismantled safely
Feb 2013 – Oct 2013 The Classroom
Cocktail Bartender – this is in addition to the role below
 Bar set up & close down,Bar service & cocktail preparation.
 Publicisingevents
Feb 2012 – Oct 2013 ClearDebt / Abacus Finance
IVA insolvency administrator
 Supervising Clients IVA’s (responsible for specific case load 500+clients)
 Time management, ensuringrequiredwork is completed, staying late to ensure
deadlines are met.
 Written & emailcorrespondence sent to clients and creditors, attention to detail &
accuracy very important.
 Point of contact for debtors & creditors.
 Credit control.& working to specific targets
Jan 2011 – Feb 2012 LBM Direct sales & Marketing
o2 & British Gas Sales Advisor
 Outbound sales calls
 Calling existing & prospective customers
 Target orientated, working to hit commission targets.

3. Personal
statement
I am a very capable determined man who relishes a challenge, I work very hard at everything I
do, I am very active and enjoy anything outdoors, I am vice-captain for my rugby team where
communication and teamwork is a must (we currently sit 2nd
in league) I am also currently in the
process of setting up my own business as a separate venture, and am enjoying the hurdles this
throws up, to clarify this will not impact on any full-time role I enter into. I did also spend a year
travelling and working in Australia between October 2013 – October 2014.
Education GCSE’s – 11 Graded A* to D
3 A Level’s graded A to E (2008)
Key skills ICT Level 2
Additional certificates & training
• BTEC Level 2 in customer service • BTEC Level 3 in debt resolution
• First aid training • Trained in cashing up, banking.
• Food and hygiene training • Digital online marketing by google
• Dealing with vulnerable customers provided by Samaritans
• Accredited to give debt advice for all UK debt solutions
References are available on request.
Jan 2011 – Feb 2012 LBM Direct sales & Marketing
o2 & British Gas Sales Advisor
 Outbound sales calls
 Calling existing & prospective customers
 Target orientated, working to hit commission targets.