Ahmad Almsaeed is a Quality Assurance Associate living in Jeddah, KSA. He has over 10 years of experience in operations, customer service, sales support, debt collection, and real estate marketing. His education includes an English language diploma from an institute in the USA and a technical support diploma from TVTC. Currently, he works as a Quality Assurance Associate for SAED, where his responsibilities include operations, administrative tasks, archiving profiles, and solving problems with suppliers.

1. Ahmad Almsaeed
Quality Assurance
PHONE: 966540316213 - EMAIL: Ahmadalmsaed@gmail.com
Date of Birth: Mar 7TH
1987
Place of Birth: Taif, KSA
Location: KSA - JEDDAH
Gender: Male.
Marital Status: Marred. I have one boy.
EDUCATION
2011 - 2012 English Institute USA, Diploma 6 Month, English language 97%.
2009 – 2010 TVTC, Diploma, 2,5Y, technical support 3.54/5.
EXPERIENCE
SAED
2015-present
Quality Assurance Associate, B2C.
 Operations, B2C.
 Admin handling reports and remarks regarding the drivers & housemaid at the
accommodation.
 Archiving, adding each profile to our system in a perfect order Labor serves.
 Solve problems with suppliers regarding the quality of the drivers & housemaid’s.
ZAIN
2013 - 2015
Operation &Sales support, Customer Service, B2B.
Job responsibility and duties:
 Managing the correspondence between the sales team and their clients.
 Monitoring customer accounts.
 Providing data and reports to help the sales team.
 Keeping track of sales targets.
 Answering phone calls.
 Scheduling diaries.
 Assist inventory controlling staff in maintaining inventory records.
S&A Co.Ltd
2012 - 2013
Debt Collector,
 Collect payments on past due bills
 Create a list of people who have not made payments
.

2. Al - Obaikan
2009 - 2012
Real Estate Marketing,
Services to Buyers:
Provide buyers with details of properties that fit their requirements in terms of price, size
and location. They offer buyers a selection of properties available for sale and arrange visits
to view the properties. They advise buyers on prices that they feel sellers might consider,
and contact the seller with details of any offers. They may also put buyers in contact with
property professionals, such as lawyers and financial advisers, who can provide legal or
mortgage services. Sales executives keep buyers informed, letting them know when buyers
have accepted their offer and updating them on the progress of negotiations and contracts.
SKILLS
Diploma 1 Technical Support
Diploma 2 English Language
Diploma 3 Photographer design