Andrew Miles-Jones is seeking new employment opportunities. He has over 10 years of experience in roles involving administration, customer service, and supervision. His qualifications include levels 1 and 2 in plumbing and business administration as well as IT certificates. References are available upon request.

1. Andrew Miles-Jones
159 Queensway
College Estate
Hereford
HR1 1HQ
andrew.m-j@outlook.com
07557858539
PROFILE
I have a strong work ethic with a good eye for detail. I am able to hold a calm attitude
in demanding situations. I am a friendly, polite person with a good sense of humour
with fast learning capabilities and am able to pick up any new skills quickly and
efficiently. As well as being a good team player I am able to work well using my own
initiative.
QUALIFICATIONS
2012 Level 1 Plumbing
2011 NVQ Level 2 Business & Administration Certificate
2010 First Aid Certificate
2009 ECDL BCS level 1 and BCS level 2 certificates in I.T
2012 – 2013 Hereford College Introduction to Plumbing Level 1
of Technology
09/1994 - 06/1999 Kingstone High School GCSEs -
English, Maths, Science, German, Art
Drama, RE, Design and Technology
EMPLOYMENT
04/2013 – present The Range Administration/store assistant -
Three Elms Cash office, Administration duties,
Hereford Tills, Stock control/management,
Face to face customer service,
Warehouse, training.
03/2012 – 04/2013 Green Dragon Hotel Front of house reception -
41 - 44 Broad Street Administration duties, computer

2. Hereford based data input, answering
telephone calls, dealing with
guests
face to face.
10/2010 – 01/2012 DNG FIT Acting Assistant Sales Manager -
6a Commercial Street Customer Service Assistant -
Hereford Administration duties, ordering,
refunds, assisting the manager,
sorting incoming/outgoing deliveries.
Problem solving.
03/2010 – 09/2010 Green Dragon Hotel Restaurant Supervisor -
41 - 44 Broad Street Supervising 9 members of staff,
Hereford organising weekly work rotas,
bar duties, assisting in other areas of
hotel.
02/2007 – 04/2008 Dunelm Mill Store/Section supervisor –
City Link Retail Park Managing a small team of 9 staff as
Newport road well as assisting the manager with
Cardiff day to day duties, face to face
customer service, cash handling,
manual handling duties.
SKILLS
I have many skills ranging through many different criteria which I have learnt over
years. My ability to pick things up quickly I would say would be one of my strongest
areas along with my customer care skills. I am very flexible with duties, being able to
adapt to any position quickly.
REFERENCES
Available on request