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Robert F. Jackson
8648 Beck Ln
Manassas, VA., 20110
Mobile: (757) 651-7256
Jackson.robert.f@gmail.com
OBJECTIVE
I want to succeed in a stimulating and challenging environment, building the success of the company
while I experience advancement opportunities.
QUALIFICATIONS SUMMARY
 Active TS/SCI Security Clearance with Poly
 Excellent problem solving skills
 Excellent leadership and team building skills
 Skilled in MS Server 2008 R2 and MS Server 2012 R2
 Skilled in the Microsoft Office Suite including Word, Access, PowerPoint and Excel
 Skilled in the Windows Vista, WIN7 and Windows 8 Operating Systems.
 Skilled in Eye Retina Software and Nessus Tenable Suite
 Skilled with Active Directory
 Familiar with Unix and Linux OS
 Use Wireshark regularly
 Have performed IP Packet Analysis/trace
 Have used Port Query
EDUCATION
Bachelor’s Degree in Networking and Communications Management July 2013
DeVry University (Graduated Magna Cum Laude GPA 3.85)
Associates Degree in Business Administration July 2007
American InterContinental University
Certifications
EC-Council Certified Ethical Hacker (v8) July 2013
CompTIA Security + February 2009
Certificates
Nessus Tenable ACAS July 2013
HP Logger Administrative and Operations (ArcSight 4.5) July 2013
McAfee HBSS Advanced (301) Certificate November 2012
McAfee HBSS Certificate February 2012
EXPERIENCE
GDIT Defense and Military Intelligence Sector September 2015 – Present
Lead System Security Engineer
 Develop project plans and designs for new software or hardware to be updated or deployed.
 Develop the cost estimates for the projects if hardware and software is needed.
 Develop and manage McAfee ATO for DIA and use XACTA IA Manager to develop and
document the ATO.
 Implement new plans for new information systems and plan with other teams.
 Implement, manage, plan and task CYBERCOM directed projects and non-directed projects.
 Provide technical leadership to the enterprise for the information security program.
 Mentor and train others in information security in additions to training for other technical groups.
 Manage and oversee implementation of McAfee ePO 4.6.x and 5.1.x.
 Direct weekly team meetings for updates on projects and to give updates on what new projects
and tasks are coming.
 Attend weekly meetings to go over current vulnerabilities and risks to come up with the best way
to mitigate them with patching or disabling features or ports as needed.
 Create POA&Ms as needed for vulnerabilities that cannot be patched our updated due to lack of
a patch or the updated affects current operations.
 Plan and Develop SOPs and task other to write SOPs then review for being published to
SharePoint to be use by the team and government view.
 Manage and monitor the support team tickets and queue and assign them to the HBSS support
team.
DGS Inc. December 2011 – September 2015
Senior Network Security Engineer Arlington, Virginia
 Attend weekly Validation Approval Board and Change and Configuration Management meetings
as one of the decision maker for the network, software and system deployments.
 Implemented and configured Virtual Windows 2012 R2 servers on VMware server for McAfee
ePO 5.1.
 Implemented and configured Virtual Windows 2008 R2 servers on an EXSI server for McAfee
ePO 4.6.6 suite.
 Implemented split configuration for McAfee ePO 4.6.6 suite.
 Manage and update McAfee HBSS security suite.
 Versions of McAfee ePO that I have worked on 4.5, 4.6, 5.1 and 5.2.
 Managed HP ArcSight 4.5 for log collection (SIEM)
 Coordinate network failover/failback to alternate sites for the Army Operations Center by
contacting the teams responsible for managing the F5 and ACE load balancers.
 Developed security SOPs and insure that the information is up-to-date.
 Work closely with other teams to identify potential McAfee HIPS and AV blocks.
 Have gained knowledge of evidence control best practices and legal concepts as a security
engineer.
 I have knowledge of forensic tools and techniques used in the process of computer intrusion
analysis, network forensics.
 Have used eIQ SecureVue for log consolidation, threat correlation, incident management and
forensic analysis.
 Managed vulnerability scans on Servers, Workstations, Printers and Tandberg systems.
 Ability to analyze a large volume of security events while maintaining a high quality of analysis.
 Identify data in firewall events to assist in troubleshooting.
 Identify vulnerabilities on servers and computers and submit it to the proper groups for patching.
 Manage the Firewall ACL and rules.
 Perform security log management of network and system events by reviewing logs daily
 Proficient in hardening a server or computer to secure and STIG per DISA and NIST guidelines.
 Provide excellent customer service and always receive positive feedback from management.
 Worked out of Remedy on a daily basis to manage ticket, customer accounts, and device
inventory.
 Proficient in handling multiple work queues in priority and escalated matters when appropriate.
 Strong documentation and report creation skills
 Review/Evaluate the operating practices to determine adequate security measures.
 Have performed duties as a system administrator.
CACI Inc. January 2010 – 2011
Lead Network System Administrator Arlington, Virginia
 Tier 1 (Service Desk) and Tier 2 (Desk Side) manager
 In Active Directory I have created user accounts and assigned needed permissions for the roles
and responsibilities the users needed to complete their duties.
 Responsible for managing weekly/monthly schedule.
 Planned and wrote SOPs and training documentation.
 Scheduled and held weekly meetings with the team.
 Lead person on the Windows 7 deployment and planned the deployment.
 Conducted interviews for the Tier 1 and 2 positions.
 Worked closely with the Assistant PM and PM on projects.
 Planned and performed projects as they were requested.
 Added devices and users to the network using Active Directory.
 Responsible for maintaining printer security.
 Conducted employee evaluations for raises and planning future goals.
CACI Inc. October 2008 – 2010
Tier 2 Deskside Technical Support Arlington, Virginia
 Receive positive feedback from clients regarding services provided.
 Ability to assist users quickly and accurately correct their issues in a timely manner
 Assist users with their software and hardware needs
 Use Remedy to track and maintain user’s hardware and software issues.
 Ability of multitasking in a fast-paced environment, while maintaining and emphasis on quality.
 Contribution in training or orienting other staff on office policies and procedures
 Consistent presentation of a professional image, both on the phone and in person.
 Contribute on special projects
 Maintaining any customer database to improve tracking, reporting and customer service.
 Have gained hardware and software knowledge while in the position of IT Service Desk
Coordinator.
Personnel Management Associate March 2004 – September 2008
Transtecs Deskside Support Washington, D.C.
 Setup user’s workstations as they moved into the company or to new locations.
 Assist new employees by setting up their email and mapping printers for their workstations.
 Created a database using Microsoft Access for equipment inventories.
 Maintained office equipment by repairing or changing parts within Copiers and facsimile
machines.
 Attended regular staff meeting and gave insight on new technology and updates that needed to
be completed.
 Have trained personnel on Polycom telecommunication equipment, as well as; maintaining the
equipment and software updates.
 Experience with Remedy and Troubleshooting Hardware and Software
 Customer Service Skills and Administrative Aptitude
 Complete document reproduction, mailings, faxing official contract documents, and create Excel
inventory information documents.
 Provide department help desk support for computer and peripheral software and hardware
problems.
 Responding to employee complaints and concerns
 Maintain inventory for computer supplies
 Process the entire staffs’ time and attendance database entries using the governments Financial
Management System (FMS) database software.
Supervisor and Team Leader April 2002 – August 2008
United States Army Virginia National Guard West Point, Virginia
 As the Unit Equal Opportunity Sergeant, provided insight and counsel for various equal
opportunity issues.
 Operated and trained personnel on the sophisticated Talon Robot system used for Improvised
Explosive Devise (IED) operations.
 Produced DA Form 2166-8 which is a scale that rates Sergeants under my command.
 Produced DA Form 4856 that is a developmental counseling form for enlisted soldier who need to
better them selves.
 Attended regular meetings for scheduling and provided input for placement of personnel for
missions and non-mission tasks.
 Member of the Virginia National Guard Combat Engineer Battalion as a squad leader and
supervisor of unit personnel assigned the task of providing guidance and protection of soldiers
and citizens for two tours in Iraq.
 As a combat engineer, applied complex math and science skills in the building and demolition of
obstacles while assigned in Iraq as well as in providing assistance to U.S. citizens in the
aftermath of hurricane Katrina.

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Jacksons Resume_21March16

  • 1. Robert F. Jackson 8648 Beck Ln Manassas, VA., 20110 Mobile: (757) 651-7256 Jackson.robert.f@gmail.com OBJECTIVE I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. QUALIFICATIONS SUMMARY  Active TS/SCI Security Clearance with Poly  Excellent problem solving skills  Excellent leadership and team building skills  Skilled in MS Server 2008 R2 and MS Server 2012 R2  Skilled in the Microsoft Office Suite including Word, Access, PowerPoint and Excel  Skilled in the Windows Vista, WIN7 and Windows 8 Operating Systems.  Skilled in Eye Retina Software and Nessus Tenable Suite  Skilled with Active Directory  Familiar with Unix and Linux OS  Use Wireshark regularly  Have performed IP Packet Analysis/trace  Have used Port Query EDUCATION Bachelor’s Degree in Networking and Communications Management July 2013 DeVry University (Graduated Magna Cum Laude GPA 3.85) Associates Degree in Business Administration July 2007 American InterContinental University Certifications EC-Council Certified Ethical Hacker (v8) July 2013 CompTIA Security + February 2009 Certificates Nessus Tenable ACAS July 2013 HP Logger Administrative and Operations (ArcSight 4.5) July 2013 McAfee HBSS Advanced (301) Certificate November 2012 McAfee HBSS Certificate February 2012 EXPERIENCE GDIT Defense and Military Intelligence Sector September 2015 – Present Lead System Security Engineer  Develop project plans and designs for new software or hardware to be updated or deployed.  Develop the cost estimates for the projects if hardware and software is needed.  Develop and manage McAfee ATO for DIA and use XACTA IA Manager to develop and document the ATO.  Implement new plans for new information systems and plan with other teams.  Implement, manage, plan and task CYBERCOM directed projects and non-directed projects.
  • 2.  Provide technical leadership to the enterprise for the information security program.  Mentor and train others in information security in additions to training for other technical groups.  Manage and oversee implementation of McAfee ePO 4.6.x and 5.1.x.  Direct weekly team meetings for updates on projects and to give updates on what new projects and tasks are coming.  Attend weekly meetings to go over current vulnerabilities and risks to come up with the best way to mitigate them with patching or disabling features or ports as needed.  Create POA&Ms as needed for vulnerabilities that cannot be patched our updated due to lack of a patch or the updated affects current operations.  Plan and Develop SOPs and task other to write SOPs then review for being published to SharePoint to be use by the team and government view.  Manage and monitor the support team tickets and queue and assign them to the HBSS support team. DGS Inc. December 2011 – September 2015 Senior Network Security Engineer Arlington, Virginia  Attend weekly Validation Approval Board and Change and Configuration Management meetings as one of the decision maker for the network, software and system deployments.  Implemented and configured Virtual Windows 2012 R2 servers on VMware server for McAfee ePO 5.1.  Implemented and configured Virtual Windows 2008 R2 servers on an EXSI server for McAfee ePO 4.6.6 suite.  Implemented split configuration for McAfee ePO 4.6.6 suite.  Manage and update McAfee HBSS security suite.  Versions of McAfee ePO that I have worked on 4.5, 4.6, 5.1 and 5.2.  Managed HP ArcSight 4.5 for log collection (SIEM)  Coordinate network failover/failback to alternate sites for the Army Operations Center by contacting the teams responsible for managing the F5 and ACE load balancers.  Developed security SOPs and insure that the information is up-to-date.  Work closely with other teams to identify potential McAfee HIPS and AV blocks.  Have gained knowledge of evidence control best practices and legal concepts as a security engineer.  I have knowledge of forensic tools and techniques used in the process of computer intrusion analysis, network forensics.  Have used eIQ SecureVue for log consolidation, threat correlation, incident management and forensic analysis.  Managed vulnerability scans on Servers, Workstations, Printers and Tandberg systems.  Ability to analyze a large volume of security events while maintaining a high quality of analysis.  Identify data in firewall events to assist in troubleshooting.  Identify vulnerabilities on servers and computers and submit it to the proper groups for patching.  Manage the Firewall ACL and rules.  Perform security log management of network and system events by reviewing logs daily  Proficient in hardening a server or computer to secure and STIG per DISA and NIST guidelines.  Provide excellent customer service and always receive positive feedback from management.  Worked out of Remedy on a daily basis to manage ticket, customer accounts, and device inventory.  Proficient in handling multiple work queues in priority and escalated matters when appropriate.  Strong documentation and report creation skills  Review/Evaluate the operating practices to determine adequate security measures.  Have performed duties as a system administrator.
  • 3. CACI Inc. January 2010 – 2011 Lead Network System Administrator Arlington, Virginia  Tier 1 (Service Desk) and Tier 2 (Desk Side) manager  In Active Directory I have created user accounts and assigned needed permissions for the roles and responsibilities the users needed to complete their duties.  Responsible for managing weekly/monthly schedule.  Planned and wrote SOPs and training documentation.  Scheduled and held weekly meetings with the team.  Lead person on the Windows 7 deployment and planned the deployment.  Conducted interviews for the Tier 1 and 2 positions.  Worked closely with the Assistant PM and PM on projects.  Planned and performed projects as they were requested.  Added devices and users to the network using Active Directory.  Responsible for maintaining printer security.  Conducted employee evaluations for raises and planning future goals. CACI Inc. October 2008 – 2010 Tier 2 Deskside Technical Support Arlington, Virginia  Receive positive feedback from clients regarding services provided.  Ability to assist users quickly and accurately correct their issues in a timely manner  Assist users with their software and hardware needs  Use Remedy to track and maintain user’s hardware and software issues.  Ability of multitasking in a fast-paced environment, while maintaining and emphasis on quality.  Contribution in training or orienting other staff on office policies and procedures  Consistent presentation of a professional image, both on the phone and in person.  Contribute on special projects  Maintaining any customer database to improve tracking, reporting and customer service.  Have gained hardware and software knowledge while in the position of IT Service Desk Coordinator. Personnel Management Associate March 2004 – September 2008 Transtecs Deskside Support Washington, D.C.  Setup user’s workstations as they moved into the company or to new locations.  Assist new employees by setting up their email and mapping printers for their workstations.  Created a database using Microsoft Access for equipment inventories.  Maintained office equipment by repairing or changing parts within Copiers and facsimile machines.  Attended regular staff meeting and gave insight on new technology and updates that needed to be completed.  Have trained personnel on Polycom telecommunication equipment, as well as; maintaining the equipment and software updates.  Experience with Remedy and Troubleshooting Hardware and Software  Customer Service Skills and Administrative Aptitude  Complete document reproduction, mailings, faxing official contract documents, and create Excel inventory information documents.  Provide department help desk support for computer and peripheral software and hardware problems.  Responding to employee complaints and concerns  Maintain inventory for computer supplies  Process the entire staffs’ time and attendance database entries using the governments Financial Management System (FMS) database software.
  • 4. Supervisor and Team Leader April 2002 – August 2008 United States Army Virginia National Guard West Point, Virginia  As the Unit Equal Opportunity Sergeant, provided insight and counsel for various equal opportunity issues.  Operated and trained personnel on the sophisticated Talon Robot system used for Improvised Explosive Devise (IED) operations.  Produced DA Form 2166-8 which is a scale that rates Sergeants under my command.  Produced DA Form 4856 that is a developmental counseling form for enlisted soldier who need to better them selves.  Attended regular meetings for scheduling and provided input for placement of personnel for missions and non-mission tasks.  Member of the Virginia National Guard Combat Engineer Battalion as a squad leader and supervisor of unit personnel assigned the task of providing guidance and protection of soldiers and citizens for two tours in Iraq.  As a combat engineer, applied complex math and science skills in the building and demolition of obstacles while assigned in Iraq as well as in providing assistance to U.S. citizens in the aftermath of hurricane Katrina.