Paul Turner is an information systems engineer with over 15 years of experience working with mobile devices and enterprise mobility management software. He has expertise in iOS, Android, Blackberry, Microsoft server operating systems, and software like Good for Enterprise and Blackberry Enterprise Server. Currently he works as a senior mobility engineer for Gyanni Inc. supporting a Department of Defense mobile device management project.

1. PAUL C. TURNER
2163 San Moritz Circle Apt 104
Herndon, VA 20170
Cell (703) 629-7998
pturner@writeme.com
U.S. Citizen &
Active DoD Secret Clearance
PROFESSIONAL SUMMARY
Information Systems Engineer with fifteen plus years of experience. Over 8 years of Experience
with IPhones, Androids, Blackberry smart Devices, Mobile Mail and Mobile Device Management
(MDM). Industries include; Security, Government, Profit, and Not-for-Profit. Progressively builds
successful client relationships in a high-pressure environments. Excellent written/verbal
communication skills, organizational/problem solving skills, and an outstanding ability to
maintain flexibility in a changing work atmosphere. Works efficiently and resourcefully under
pressure with strong time management skills.
PROFESSIONAL GOAL
Seeking a Position that will allow me to continue enhancing my Skills in System Engineering and
Business Practices.
OPERATING SYSTEMS Expertise
IOS, Android, Blackberry; Microsoft Server 2003/2008/2012; Microsoft Windows 7, 8 and 10
HARDWARE Knowledge
IPhone, Android and Blackberry Smartphones, Multi-vendor Tablets and Laptops: Mobile
Hotspots: Desktop, Servers, Drive Arrays, and drive array controllers
SOFTWARE Knowledge
Good for Enterprise, Good Dynamics, Good Works, Good Mobile Service Manager, (BOXTONE)
Blackberry Enterprise Server, Exchange 2007/2008/2012, OFFICE 365, SQL, SMS, Winternals
Admin Pak, HP RADIA
Certifications:
1/2016 CompTIA Security+
PROFESSIONAL EXPERIENCE
Gyanni Inc. December 1 2015 – Present
SeniorMobility Engineersupporting ACCENTUREFederal’sDLAprojectto support
Mobile Device Management, December 1 2015 - present

2. As a Senior Mobility Engineer I am supporting Federal, Accenture and other contractor
staff in the management and documentation of the existing DLA implementation of Good
for Enterprise (GFE), currently supporting 3000 users with a planned deployment of 15000
users in Conus and OConus DLA installations. Primary duties are creating installation
documentation and product test plans for planned deployment of GFE Mobile Service
Manager on the DLA Network. I am updating Knowledge base articles, with current DLA
problem resolution formulas.
The MITRE Corporation, Total Tenure 2000 – 2015
Senior Information Systems Engineer, Sept 2011 -July 2015
Product Manager for Enterprise Mobile Systems utilizing Good for Enterprise, Good
Mobile Control, and Good Mobile Service Manager software managing over 3000 devices.
This service manages Apple, Android and Windows Smart devices. Responsible for
testing all client software on the Smart Phones/Devices and providing resolution when
problems or issues arise. I create the server specifications and network deployment plans
for all Good for Enterprise (GFE) servers and I am responsible for all upgrades and
management of the servers, and user devices associated to the Good server Enclave. I
monitor the servers and perform maintenance, load balancing of users to maintain the
server farm. If Threats emerge and venders release updates, I evaluate and recommend
security fixes to IPSEC. I am responsible for third level support escalations and
troubleshooting user issues for Good software products.
Server administrator of Blackberry Enterprise Server (BES); manage user
creation/deletion, troubleshooting (users and server) issues and apply updates. EVDO
Network Software engineer. Liaison for engineers from the carriers tasked with
troubleshooting. Utilize the Verizon VZ-Access manager to package security updates and
deploy them to users Via Radia deployment software.
Product Infrastructure Manager for BOXTONE, BES, and Good server software. I
recommendand create Gold Images for the servers to be built or deployed in the corporate
VM environment. I am responsible for the Installation, management and integration of the
BOXTONE (now Good Mobile Service Manager) monitoring service, server scans, BES
and Good server logs, as well as local and remote SQL Databases. I build base lines of
how Mobile messaging services are functioning. Developed a Single sign-on using the
built in FIX-IT tools available in BES, Good, and BOXTONE to provide a single sign on
point for the MITRE helpdesk to research and fix issues with mobile device mail delivery
service.
Other roles include: Mobile Networking Device manager, Long Term Evolution (LTE), and
EVDO product manager. Managed devices for desktop management applications (EVDO
Software) including: Verizon, ATT, Sprint and T-Mobile. Desktop lifecycle creation and
management. System hardware evaluation and recommendations for the corporate
desktops, laptops and printers.
Microsoft tools (SYSPREP) SME: Created Corporate Software Images (CSI Norton
Ghost). Migrated corporate systems across all platforms with bootable CD’s. Maintained
the CSI software throughout the OS lifecycle. Streamlined base installs with scripting and
answer files. Managed OS migration project and Contractors to create/upgrade/migrate/
and manage end-point systems.

3. Information Systems Engineer:2000 – Sept 2011
Primary member of initial design and implementation of HPNovadigm RADIA software.
Working with HP field engineers I helped design and install the RADIA server
infrastructure. Primary duties included publisher of corporately provided applications
(MSOffice, WinZip, etc.) and packaging Microsoft security updates for emergency or
quarterly deployment of both COTS and in house created applications to the user’s
desktop.
Contractor to MITRE Corp., Oct 1999 – April 2000
Triad Management Systems Inc., Rockville MD
Temp-perm contractor for the MITRE Corporation within the, Desktop Engineering Team,
R107, as an Information Systems Engineer. Duties include working as part of a project
team to introduce and manage new COTS products in the MITRE domain. Products
supported include Macintosh and Windows (95/98 and NT) operating systems and
application software.On a daily basis provide a wide range of technical functions including
evaluating desktop software applications and upgrades, requirements analysis,
operations concept development. Providing second level support for software and
hardware problems, coordinating with product vendors and other MITRE product
managers, and planning/ participating in all phases of corporate deployments of MITRE's
desktop products. Perform special technical and cost analytical studies as required.
Network Administrator, Oct 1997 – Oct 1999
Telos Corporation, Ashburn VA
Network Admin for 25+ NT 4.0 Servers w/RAID 5, mirroring, and duplexing, running Mac
services, TCP/IP printing, DHCP, WINS, SNMP, and McAfee Anti-virus. On a daily basis
monitor server capacity, disk space, network traffic; provide third Level Help desk support
for all network, cabling and infrastructure issues. Responsible for all corporate NT issues,
including server installation, Administration, configuration, troubleshooting, server Data
backup and recovery, data warehousing, user Creation and network monitoring duties, as
well as file, directory and server maintenance. Other duties include researching,
evaluating, testing and choosing new hardware & software.
Responsible for standardizing, testing, developing, deploying, implementing and
integrating all Client application software within the Windows 95 and Windows NT
environment, Including Netscape, Office97 and TELOS associate specific software.
Researched,installed and implemented a test install of Microsoft SMS 1.2 at the corporate
headquarters for system hardware and software inventory. Researched, Implemented
installed and managed the Corporate Cisco 5200 Communication server with dial up and
NT authentication into the domain. Implemented and administered sales force client-
tracking Software, Symantec ACT, on NT with Node install of the clients. Supervised team
completing Y2K hardware and software inventory of all TELOS network computers.
Network Engineer, Sept 1996 – Oct 1997
International Management Consulting Inc. (IMCI), Vienna, VA
Responsible for: Planned, designed and Implemented Novell to NT 4.0 migration (server
and workstation) for WINSTAR. Migrated seven NetWare 3.12 servers into existing NT
4.0 server domain, Software testing and implementation of COTSand in house developed

4. software. Other duties included NT and Novell server administration, System integration,
NT and Novell installation (Server and workstation). Also responsible for configuration
and administration of all new network computers and peripherals. Other duties include
providing second level Help Desk support on an as needed basis.
Network Administrator, Feb 1996 – Sept 1996
The ORKAND Corporation, Tyson’s Corner VA
Worked for National Institutes of Health National Institute for Dental Research (NIDR).
LAN administration, providing complex technical support to PC LAN end users, working
with users and vendors, etc. to implement system maintenance and enhancements.
Installing and supporting network infrastructure hardware and software, conducting tests
of system software and hardware modifications, selecting software to meet end user
needs, relocating hardware and installing software packages as required, performing
routine preventative maintenance. Planned documented and migrated NIDR from
Windows 3.1 to Windows 95.
Network Engineer, May 1995 – January 1996
The CENTECH Group Inc., Arlington VA
Responsible for managing the Corporate NetWare 3.12 network and Email system.
Project Lead engineer on U.S. Army Core of Engineers (COE) contract. Performed site
surveys of Army COE sites, designed network layout. Contracted Cable contractors.
Supervised cable plant installation. Installed and networked all of the COE computers at
the sites. Installed and implemented cc:Mail at the COE sites with Dial up Mail transport
to the COE Headquarters in Baltimore MD.
Local Area Network Administrator, 1994 - 1995
AEROTEK Inc., Reston VA
Responsible for all aspects of the LAN, including maintenance, design, configuration,
installation, upgrading and end user support. Other duties include the evaluation and
procurement of new hardware and software for the company, focusing on all aspects of
the network design, implementation and Hardwaresoftware requirements.
Local Area Network (LAN) System Administrator, 1993 - 1994
JHM Financial Services Corporation, McLean VA
Local Area Network (LAN) System Administrator for a 130+ user Novell network, including
cc: Mail Administration. Responsible for all aspects of the LAN including installing,
troubleshooting, configuring and maintaining all network components. Was involved in the
planning, implementation and migration from Novell 3.11 to Novell 4.01 File Service and
Novell 3.11 SFT level 3, for both File and Printing Services. Involved with the setup,
configuration and installation of Windows NT Advanced Server and Windows for
Workgroups with Novell connectivity using ODI.
Software/Hardware Analyst, 1991 - 1993
CBIS Federal, Inc., Fairfax, VA
PC software and hardware analyst for LAN support group. Duties included setup,
installation and configuration of network personal computers. Also, diagnosed problems,

5. offered solutions, and replaced damaged and/or defective parts or components.
Supported over 300+ users on a Novell 3.11 network.
EDUCATION
B.A., History 1995
GEORGE MASON UNIVERSITY
TechnologyTraining
HP OpenView Radia Administration, HP OpenView Radia 3.X, Microsoft Win7/XP/Win
2K/Win 98/Win 95 PC operating systems, Microsoft NT/2000/2003/2008/2012 server
operating systems
Soft Skills Training
Business Ethics, Advanced Presentation Skills, Project Management Fundamentals, Effective
Executive Communications Skills, Diversity Dialogues, Adapting, Succeeding and Thriving in
the Workplace, Negotiating Skills