This individual has over 20 years of experience leading technology projects and managing complex IT infrastructure for government organizations. They have expertise in areas such as data center design, software installation, strategic planning, virtualization, and team leadership. Notable accomplishments include reducing government fees by over $100k and receiving awards for outstanding work from previous employers. Currently they are a lead engineer at Technica working on projects like upgrading infrastructure and encrypting workstation hard drives.
• About 10+ Years of experience as Infrastructure Specialist in System Administration and Support Service Environments with Expertise in Microsoft Products.
• 10+ years in windows 2008/2012/2016 server builds & Implementations
• Expertise in Information Systems Management, Networking with expertise in implementation, operations & support functions of business solutions using IT as tool.
• At Managerial level, involved in IT Infrastructure Management, SOX, Strategy Planning, and Deployment- Process Re-engineering.
• At Execution level, involved in –Implementing CRQ’s Technical Support/ Troubleshooting, Systems Administration, and Server builds.
• Extensive experience in performing System Integration/Administration for Windows 2016, Windows 2012 & Windows 2008,Windows 2003, Microsoft Cluster Server ,VMware.
• Excellent interpersonal communication skills and work well with other team members to attain prompt problem resolution and disseminate accurate information.
• Ability to solve problems quickly and completely
• Excellent troubleshooting skills.
• Able to work in any shift and can support 24*7 production servers/network issues and emergency support in offices/client locations during any kind of disasters.
• Ability to do multi-task and work as part of a team and independently
• About 10+ Years of experience as Infrastructure Specialist in System Administration and Support Service Environments with Expertise in Microsoft Products.
• 10+ years in windows 2008/2012/2016 server builds & Implementations
• Expertise in Information Systems Management, Networking with expertise in implementation, operations & support functions of business solutions using IT as tool.
• At Managerial level, involved in IT Infrastructure Management, SOX, Strategy Planning, and Deployment- Process Re-engineering.
• At Execution level, involved in –Implementing CRQ’s Technical Support/ Troubleshooting, Systems Administration, and Server builds.
• Extensive experience in performing System Integration/Administration for Windows 2016, Windows 2012 & Windows 2008,Windows 2003, Microsoft Cluster Server ,VMware.
• Excellent interpersonal communication skills and work well with other team members to attain prompt problem resolution and disseminate accurate information.
• Ability to solve problems quickly and completely
• Excellent troubleshooting skills.
• Able to work in any shift and can support 24*7 production servers/network issues and emergency support in offices/client locations during any kind of disasters.
• Ability to do multi-task and work as part of a team and independently
1. 703.463.6262 | resumes@verdich.org
CAREER HIGHLIGHTS
Active Top Secret SCI with CI Poly
Served as Computer Analyst for The Executive Offices of the White House
Director’s Award recipient for outstanding work within a government organization
Individually recognized by TASC for previously mentioned accomplishment
Reduced government fees by more than $100K through licensure restructuring
Bilingual with fluency in English and Danish, as well as familiarity of multiple other languages
EMPLOYMENT HISTORY
Technica, FBI, 10/2015 – Present
LeadEngineer/ProjectLead,Washington DC
Designing a strategy to upgrade the software and hardware for a regional datacenter. The upgrade will improve performance, reliability and
provide redundancy by virtualizing the servers. Microsoft Hyper-Vwill host the servers. This also reduces the number of servers needed and
helps keep costs in check.
Managing a BitLocker project, to enable the TPM chip in the BIOS and encrypt all workstation hard drives in the enterprise. Once implemented
BitLocker can encrypt all the hard drive. BitLocker will encrypt and run in the background with minimal impact to the users. This feature is AD
integrated and require no interaction form the user.
Working tier 4 tickets to resolve infrastructure and workstation image related issues.
SOFTWARE ACCOUNT MANAGER, 01/2012 – 10/2015
TASC/NJVC NGA, Chantilly, VA
VMware License Manager - worked on product lines, requirements and discussed ELA's.
IT Manager and Subject Matter Expert building significant
computer information systems in large, complex enterprise
environments.
20 years proven success in the following business
arenas:
Enterprise-Wide Architecture and Data Center Design
Complex Software and System Installations
Program Development, Testing, and Implementation
Infrastructure Stabilization and Enhancements
Strategic Planning and Conceptualization
Telecommunications and Virtualization
Team Leadership and Collaboration
Data Warehousing and Storage
EDUCATION CERTIFICATIONS AND TRAINING
Bachelor of Business Administration Major
in Finance
Marymount University, Arlington, VA
Secure Mobile Environment Device Training-Defense
Information Systems
MCITP/MCSE Server and Enterprise
Security +
NetIQ AppManager-Advanced Design and Implementation
Blackberry Enterprise-Server and Advanced Design
TECHNICAL EXPERTISE
Microsoft: Hyper-V, App-V, PowerShell, Active Directory Design and
Replication, Windows Operating Systems, Clustering, Remote Web
Access, Exchange Administration and Messaging, Domain Services,
System Management Server, Check Point Firewall, FrontPage,
SharePoint, Project, Visio, and Office Suite
Database and Server: Enterprise Management, NetlQ (AppManager
Suite), SQL, Hummingbird Exceed, BladeLogic, Altiris, Dell PowerEdge,
DNS, WINS, DHCP, DRAC, SMTP, OWA, SNMP, SUS/WSUS, DRA,
EMC Ionix, and Tivoli NetCool
Networking and Security: Nortel VPN, Cisco VPN, TCP/IP, Routing
and Switching, Symantec Endpoint Protection, and Security Manager
Other Operating Systems: Linux, VMware, ESXi, VSphere, Citrix
XenApp, XenServer, XenDesktop, and Live
Mail and Transfer: Exchange, Lotus Notes, GFi FAXmaker,
OpenManage, and IT Assistant
Helpdesk: Peregrine and Remedy
Storage and Disaster Recovery: SAN, NAS, NetBackup, and
BackupExec
2. 3
Software Whitelist Lead - managed all new software and upgrades to the enterprise.
Software Account Manager for the Software Asset Management Office at NGA, supporting one of the largest key components within a
government entity.
Provide impeccable purchasing guidance and advocate solutions to clients, gathering requirements and advising on sales decisions designed to
reflect the highest quality product with the lowest cost impact.
Utilize innovative tools to analyze, design, establish, test, and implement software systems encompassing specified user requirements.
Develop and document system designs, plans, behavior, performance, and security while maintaining strategic perspective and long-term
vision.
Manage the full life-cycle experience in web-enabled, multi-tier applications containing client server and mainframe real-time environments.
Gather and analyze project risks, develop conflict resolution tactics, and coordinate team workload activities in preparation of distributed
workload packages.
Determine appropriate floating or fixed licenses, repurposing unused software, and allocating licenses on large software contracts to provide
additional cost savings benefits to clients.
Serve as instrumental player in the procurement, provisioning, tracking, and management of software requirements and assets.
Fully comprehend and execute governing policies, concepts of operation (CONOPS), process documentation, external and internal
organizational agreements, operational constraints, mission statements, and other appropriate inputs as necessary.
Approve and deny technical requests based on funding and compliance with government requirements.
Continuously self-educate and engage in applicable training programs pertaining to current technology.
TECH LEAD/SYSTEMS ARCHITECTURAL ENGINEER, 05/2010 – 11/2011
Smartronix/MarineCorp,MCNOSC, Quantico, VA
Instrumental proposal team member responsible for designing and developing technical implementation documents for contract bid submission.
Project Lead across multiple networks successfully deploying corporate-wide upgrades to all interconnected workstations and servers.
Settled turbulent personnel relations and improved communications between various working groups while assisting in the professional
development and training of new technicians.
Created design templates for all engineering documents and developed workstations and server images while maintaining sound infrastructure.
Implemented strategy using baseline patch groups and computer groups, drastically improving network security.
Designed solutions utilizing a VMware infrastructure. Maintained a VMware ESXi 4 Lab.
LEAD ENGINEER, 10/2009 – 03/2010
ChenegaFederalSystems/HighPerformanceComputingModernizationOffice(DepartmentofDefense), Lorton, VA
Provided proactive resolutions to operational processes, analyzed operations, and contributed to the success of the corporate mission.
Minimized downtime for clients by lessening response time to problematic issues and maintaining optimal server connections.
Maintained VMware systems and Citrix XenServer.
LEAD TECHNICAL MANAGER, 09/2006 – 10/2009
ECS Federal,CNSI/TransportationSecurityAdministration(TSA), Pentagon City, VA
Designed Citrix Live demo of alternative training infrastructure powered by Citrix XenDesktop; presented a demo on a complete virtualized
solution including Access Gateaway, Citrix XenApp, XenServer, and XenDesktop.
Designed, built and maintained a VMware Lab using VSphere and ESXi.
Delivered technical leadership and project management oversight while evaluating the efficiency of existing and future software.
Conceptualized and created strategic techniques to minimize amount of data to be transferred during enterprise-wide migration of antivirus
software.
Oversaw all server configuration management, access management, and deployment of software upgrades and migrations while granting
approval for all new software introduced to the organization.
Provided automated server list based on data import and implemented an enterprise-wide fax server.
Designed alternative training infrastructure and presented demonstrations on various software applications and programs.
OPERATIONS TECHNICAL SHIFT LEAD, 04/2005 – 09/2006
Unisys/TransportationSecurityAdministration(TSA), Pentagon City, VA
Maintained networks and provided server operational assistance to more than 80,000 users in multiple Active Directory domains, including more
than 275 sites and 600 servers in a complex global environment.
Directed outage calls for operational team, promptly returning critical systems to normal and identifying root cause of service interruptions.
Prepared daily shift reports and technical RFC’s for change control and approval.
PROJECT MANAGER PRINCIPLE ENGINEER FOR WIRELESS SERVICES, 02/2004 – 04/2005
Unisys/DepartmentHomelandofSecurity(DHS), Washington, DC
Established wireless service processes for the helpdesk and desktop support engineers.
Troubleshot problematic systems and equipment to provide subsequent analytic diagnostic conclusions for follow up resolution.
PROJECT MANAGER/WIRELESS SERVICES DUTY MANAGER, 11/2003 – 04/2005
Unisys/DepartmentHomelandofSecurity(DHS), Washington, DC
3. 3
Managed all functional areas of operational assignments as well as executed new policies, maintained ticket responses, and provided technical
support to all servers.
SENIOR SYSTEMS ENGINEER, 09/2002 – 11/2003
Unisys/TransportationSecurityAdministration (TSA), Pentagon City, VA
Performed Tier 3 network maintenance and repairs on customer concerns routed via the trouble ticket helpdesk system.
Managed file and mail quota parameters within various corporate accounts.
CONTRACTOR, SENIOR NETWORK ENGINEER, 11/2000 – 09/2002
Spherion/International MonetaryFund(IMF), Washington, DC
Key contributor in Active Directory migration and enterprise storage deployment of backup system components in a terminal services
environment.
Facilitated performance analysis reporting and coordinated with multiple teams to identify monitoring requirements and server migration setup in
a large enterprise environment which included more than 150 servers.
Led the upgraded server configuration and installation, overseeing daily management, alerts, and tracking of system.