1. JASON C. CORNWELL
134 FLORENCE ROAD • WALTHAM, MA 02453 • (617) 831-6175 • JCCORNWELL@GMAIL.COM
EDUCATION:
Northeastern University, Boston, MA, Business Management
Berklee College of Music, Boston, MA, Music Production and Engineering
CERTIFICATIONS:
Windows NT Workstation 4, Windows NT Server 4, Windows NT Server Enterprise, Microsoft Certified Systems Engineer,
TCP/IP, HTML, XTML, Java. Total of 9 years experience supporting PC's in a Windows/Windows 2000 environment, XP,
Windows 7, Windows 8, Server 2012 and Active Directory. ITIL Certified
SPECIAL SKILLS:
Operating Systems/Software – Windows NT, Windows 2000, Windows XP, Windows7, Windows 8, Microsoft 2003,2007,2010
Server, Windows 95/98, Windows 3.1 /3.11, Novell NetWare and Banyan Vines. Working knowledge of system registry, user
profiles, security, drivers and multi-media software MS-DOS
Applications/Utility Software – Microsoft Office & Outlook, Lotus Notes R5 or higher, Wininstall, Install Shield, Regmon,
Lotus Notes 8.5, Filemon, Reflection, Norton Ghost, Intellisync, Multimedia software, File Management and Manipulation.
Exchange Server (2003), Systems Management Server, Internet Information Server, Proxy Server, SQL Server, TCP/IP, (DHCP,
DNS, WINS), Drive Image Pro, Peoplesoft and CC-Mail. Exchange 2003/2007, 2010, MS Windows 2000/XP, MS Windows
Vista, 2003 Server, 2007 Server, MS Office 2003& 2007, MS Office 365. Nagios, Icinga, Cacti, Linux KVM. Symantec End
Point Protection, Symantec Management Suite, IIS, .NET, Visual Studio 2013, MS System Center 2012 (SCCM)
Telecommunications – Virtual Private Network (VPN), Hardware/Software Tokens, Cable & Wireless Dialer, Nortel Extranet
Client, various Hayes compatible Modems, ASA Firewalls, Cisco VoIP
Scripting Language – Winbatch, Pascal, Pearl, SMS, VBA and DOS batch jobs. Proficiency with C++, Lisp and Corba.PHP for
the development of secure web-applications. Perl, Advanced Perl, Python, Bash and Regex
Hardware & Networking - HP ProLiant Series, HP Desktops, IBM Desktops, Dell Desktops, HP Printers, Ethernet and Token
Ring, Cisco Nexus 7000 Series Switches
Video & Media Streaming – Real Video, Quicktime, Windows Media, MP3, Broadcasting live Webcasting, DVStorm nonlinear
editing platform, Adobe Premiere 6.5, DigiEffects, Cinelook, Pic/Snd Editing, DVD Authoring, Postproduction Management,
Avid, Protools, Final Cut Pro, After Effects, Flash
Cameras – Mini-DV format (Sony, Canon, JVC, Panasonic), D-Beta/Betacam SP Cameras
PROFESSIONAL HISTORY:
02/15 – Present PARTNERS HEALTHCARE, Boston, MA
Senior Applications Administrator
 Manages and leads a small technical team during initial start-up for a large initiative.
 Directs and guides junior members of the project team and give feedback to developers.
 Communicates effectively with team.
 Facilitates discussions.
 Negotiates and builds consensus.
 Models data and processes.
 Plans and manages activities.
 Understands and adapts to organizational change in a fast paced, customer focused environment.
 Works on problems of diverse scope where analysis of client's data requires an evaluation of various factors.
 Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and
evaluation criteria for obtaining results.
 Ensures project schedules and performance requirements are met.

2. 08/13 – 02/15 EMERSON SWAN, INC., Randolph, MA
Network Administrator
 Established network specifications by conferring with users; analyzing workflow, access, information and security
requirements; designs router administration, including interface, configuration and routing protocols.
 Established network by evaluating network performance issues including availability, utilization, throughput, goodput, and
latency; plans and executes the selection, installation, configuration, and testing of equipment; defines network policies and
procedures; establishes connections and firewalls.
 Maintained network performance by performing network monitoring, analysis, and performance tuning; troubleshoots
network problems; escalates problems to vendor.
 Secured network by developing network access, monitoring, control, and evaluation; maintains documentation.
 Prepared users by designing and conducting training programs and provides references and support.
 Upgraded network by conferring with vendors; develops, tests, evaluates, and installs enhancements.
 Met financial requirements by submitting information for budgets; monitors all IT expenses.
 Updated job knowledge by participating in educational opportunities, reading professional publications, maintaining
personal networks and participating in professional organizations.
 Protected organization's value by keeping information confidential.
 Accomplished organization goals by accepting ownership for accomplishing new and different requests; explores
opportunities to add value to job accomplishments.
10/08 – 08/13 DTZ/UGL SERVICES, Newton, MA
Service Desk and Desktop Manager/Systems Administrator
 Managed Service Desk staff and Desktop Support group.
 Served as member of operational personnel evolution team and key advisor to IT director.
 Designed applications for deployment over LAN and WAN for more than 1400 user environment nationally
&internationally.
 Developed and built desktopserver images.
 Maintained/administrator of Exchange and Domino 2003/2007 servers.
 Installation, configuration, tuning and maintenance of server in 2003 Active Directory.
 Administration of Active Directory for all desktops and servers.
 Collaborated with vendors, outsourcers and contractors regarding network products and services.
 Server administration including Symantec Endpoint Protection Corp within AD environment.
 Created software images and led/participated in hardware & software deployments.
 Investigated new technologies for future planning and potential implementation.
 Maintained and developed technical and troubleshooting skills to keep current in platform infrastructure.
 Practical network asset management, including maintenance of network component inventory & related documentation and
technical specifications information.
 Managed and implemented special projects, major installations of new equipment and testing applications.
 Ensured system resources were available to support all mission operations, training and maintenance activities.
 Designed and deployed company LANs, WANs and wireless networks, including servers, routers, firewall, hubs, switches,
UPSs and other hardware.
05/06 –10-08 MINTZ LEVIN COHN FERRIS GLOVSKY AND POPEO, PC, Boston, MA
Desktop Engineer
 Designed applications for deployment over LAN and WAN for more than 1000 user environment(USA/Europe).
 Developed and built desktopserver images.
 Active Directory administration for all desktops
 Interacted and negotiated with vendors, outsourcers and contractors to secure network products and services.
 Administration of Norton Anti-Virus Corp within AD environment
 Created software images, led/participated in hardware & software deployments.
 Researched new technologies for prospective implementation.
 Practical network asset management, including maintenance of network component inventory & related documentation and
technical specifications information.
 Executed special projects/project management, assisted in major installations of new equipment and tested applications.
 Ensured system resources were available to support all mission operations, training and maintenance activities.
 Designed and deployed company LANs, WANs and wireless networks, including servers, routers, firewall, hubs, switches,
UPSs and other hardware.
 Installation, configuration, tuning and maintenance of server in2003 Active Directory.

3. 04/05 - 04/07 GENERAL DYNAMICS/CSC, Needham, MA
Desktop Team Lead- Needham
 Managed staff of 18+employees both locally and nationally
 Designed and deployed company LANs, WANs and wireless networks, including servers, routers, firewall, hubs, switches,
UPSs and other hardware.
 Installation, configuration, tuning and maintenance of windows 2003 active directory.
 Server administrations including Norton Anti-Virus Corp., Terminal Services, Backups.
 Installation, configuration, tuning and maintenance of Exchange server 2003.
 Explored new technologies for future planning and potential implementation.
 Created software images, led/participated in hardware & software deployments, hardware & software procurement and
disposal; managed print server queues and network printers.
 Maintained and developed technical and troubleshooting skills to keep current in platform infrastructure.
 Practical network asset management, including maintenance of network component inventory & related documentation and
technical specifications information.
 Created and maintained documentation as it related to network configuration, network mapping processes, service records.
 Executed special projects/project management, assisted in major installations of new equipment, tested applications,
implement, and maintained and developed technical and troubleshooting skills to keep current in platform Infrastructure.
09/03 – 04/05 GENERAL DYNAMICS/CSC, Needham, MA
Senior Level Desktop Tech – Needham &Taunton
 Senior level support for Desktop Support Tech Level 1 managing 250+ PC users. Maintained the strategic link between
desktop tools and network infrastructure.
 Provided hands-on and remote controlled workstation support services and expertise on support services when requested by
peers and clients.
 Created software images, lead/participate in hardware & software deployments, hardware & software procurement and
disposal; management of print server queues and network printers.
 Was responsible for all work in progress, assigned to ensure completion of tasks and proper communications with clients
and provide on-call level 2 support.
05/03 – 09/03 GENERAL DYNAMICS/CSC, Needham, MA
Desktop Support – Needham Taunton
 Managed day-to-day desktop computer systems support, software & peripherals, including desktop computer equipment
installation, operation, maintenance and problem resolution.
 Handled limited server-based software installation, administration, operation and related administrative tasks.
 Assisted in staffing Information Systems Help Desk, dealing with call processing, service dispatch and PC troubleshooting
for local & remote users.
 Executed special projects/project management, assisted in major installations of new equipment, test applications,
implement systems software changes and select & evaluate software tools.
 Accountable for equipment inventory/lists, service call database, proper maintenance of tools, test equipment, department
desktop systems and all other hardware & software.
 Was liable for desktop system & end-user documentation, training guides and equipment manuals.
 Trained and mentored Help Desk support staff.
09/01 - 03/03 OPUS DIGITAL, Charlestown, MA
Systems and Network Administrator/Video Conference Manager
 Handled multi-camera real-time editing, off-line logging, discreet Logic Edit Plus, full graphic/text import, negative cut-list
export, D-Beta/BetaSP/DVCPro, full EDL import/export, redundant DS3 internet connection, signal path routable from any
source, CD/DVD delivery, real-time streaming, all compression formats, fiber-optic infrastructure, data warehousing of
content.
 Managed daily, weekly, monthly network and operating system maintenance & support.
 Automated administration tools.
 Hardware installation and configuration (storage & network devices).
 Security administration.
 System resource monitoring.
 Third party software installation & configuration.
 System backup & recovery.
 Maintenance and management of Video Conference Equipment for customers.
 Scheduled and setup video conference equipment.
 Tested and deployed Radvision IP bridge.

4. 05/01 – 02/02 EDP CONTRACT SERVICES, Newton, MA
Contract – John Hancock, Boston, MA
Network Administrator (Level 3) (Full-time Consultant)
 Implemented network and desktop support for 2000 Migration.
 Troubleshot PC/LAN hardware connectivity issues.
 Performed NT Domain Administration (User Manager, Active Directory, Server Manager and SMS).
 Produced 2000 desktop image for multi-platform user population.
 Trained new desktop engineers.
08/00 - 06/01 INFO TECH CONTRACT SERVICES, Waltham, MA
Contract – Mintz Levin, Boston, MA
Network Administrator(2000 Migration and Development)(Full-time Consultant)
 Level two support for Windows 2000 migration.
 Maintained 1000+ user population.
 Developed support and maintenance agreement with integration development vendors.
 Initiated and upheld 2000 PDA/ Blackberry integration.
 Developed Macintosh network on TCPIP for Mintz Levin marketing department.
 Carried out daily support and upkeep of all PCs, servers and printers on Windows 2000 network.
 Produced 2000 desktop image for multi user population.
 Handled user ID movement from User Manager for NT to Active Directory for 2000.
10/99 – 05/01 EDP CONTRACT SERVICES, Newton, MA
Contract – John Hancock, Boston, MA
NT Support (Level 2) (Full-time Contractor)
 Implemented network and desktop support for ADR Group (800+ users).
 Troubleshot PC/LAN hardware connectivity issues.
 Performed NT Domain Administration (User Manager, Server Manager and SMS).
 Trained new desktop support engineers.
07/99 – 10/99 PROGRESSIVE SOLUTIONS, Needham, MA
Contract – Testa, Hurwitz & Thibeault, Boston, MA
Database Administrator (Full-time Contractor)
 Oversaw and repaired existing databases for 200+ users.
02/99 – 07/99 MASSACHUSETTS DEPARTMENT OF MENTAL HEALTH, Boston, MA
AIT Help Desk Manager
 Responsible for supervision and development of DMH AIT Help Desk.
 Maintained multi-level user population during multi area computer migration.
 Handled development and maintenance of multi-level support staff and service entire DMH user population of over 1500
Users.
 Supported several network operating systems including Banyan Vines, Novell NetWare, Windows NT 4.0 and all Microsoft
Office98 products.
 Directed development and database management utilizing SQL Server, MacAffee Help Desk and Remote 32.
 Provided Mainframe support, AS400 Applications, Aimes System and DMH client tracking.
10/98 - 01/99 WANG GOVERNMENT SERVICES, INC., Billerica, MA
Supervisor Hardware Technology
 Maintained and developed network services and hardware set-ups for the State of Massachusetts GSA contract.
 Supervised, installed, set-up and maintained 300 users NT network at Souza Baronowski Correctional Center, Shirley, MA.
10/96 - 10/98 WANG GOVERNMENT SERVICES, INC., Billerica, MA
Supervisor Customer Service
 Supervised help desk for State of Massachusetts contract.
 Coordinated purchasing, delivery and set-up of PCs and networks for Massachusetts GSA contract.
 Met with vendors on a daily basis for development of Massachusetts State contract.
 Maintained and troubleshot all hardware and networks for State House, Boston, MA.
 Organized and developed Job Net Project for the Department of Unemployment and Training, Boston, MA.
 Established and developed network support for the Massachusetts Department of Revenue.
 Provided detail oriented help to customers in a network environment.
 Resolved all problems pertaining to return authorizations.
 Oversaw development of maintenance plans and scheduling for PC and network upgrades.
 Handled implementation of scheduled service for network and hardware related issues.

5. 02/95 - 10/96 I-NET, INC., Waltham, MA
Supervisor Customer Service
 Systematized technical support and supervision of service productivity for contract for State of Massachusetts.
 Developed maintenance plans and organization of GSA Service Agreement with the State of Massachusetts contract.
 Staffed and developed Big Buy ’95 Project for the State of Massachusetts (over 1500 PCs for set-up, installation and
configuration on a Banyan Network Platform).
 Replaced defective hardware under the State of Massachusetts contract by establishing a major service agreement with
Microage Technologies, Burlington, MA.
 Provided technical assistance to project leaders for implementation and development of product support utilizing cost
efficiency.
REFERENCES:
Available upon request.