Mapping of practices from ITIL 4 to COBIT 2019 and IT4IT. ITIL to COBIT Mapping ITIL to IT4IT Mapping IT4IT to COBIT Mapping

1. Version 1.0 May 2019
Rob Akershoek Mapping of ITIL 4 practices (34 practices) to the COBIT 2019 governance and management objectives / processes
EDM01EnsuredGovernanceFrameworkSettingandMaintenance
EDM02EnsuredBenefitsDelivery
EDM03EnsuredRiskOptimisation
EDM04EnsuredResourceOptimisation
EDM05EnsuredStakeholderTransparency
APO01ManagedI&TManagementFramework
APO02ManagedStrategy
APO03ManagedEnterpriseArchitecture
APO04ManagedInnovation
APO05ManagedPortfolio
APO06ManagedBudgetandCosts
AP007ManagedHumanResources
APO08ManagedRelationships
APO09ManagedServiceAgreements
APO10ManagedVendors
APO11ManagedQuality
APO12ManagedRisk
APO13ManagedSecurity
APO14ManagedData
BAI01ManagedPrograms
BAI02ManagedRequirementsDefinition
BAI03ManagedSolutionsIdentificationandBuild
BAI04ManagedAvailabilityandCapacity
BAI05ManagedOrganisationalChange
BAI06ManagedITChanges
BAI07ManagedITChangeAcceptanceandTransitioning
BAI08ManagedKnowledge
BAI09ManagedAssets
BAI10ManagedConfiguration
BAI11ManagedProjects
DSS01ManagedOperations
DSS02ManagedServiceRequestsandIncidents
DSS03ManagedProblems
DSS04ManagedContinuity
DSS05ManagedSecurityServices
DSS06ManagedBusinessProcessControls
MEA01ManagedPerformanceandConformanceReporting
MEA02ManagedSystemofInternalControl
MEA03ManagedCompliancewithExternalRequirements
MEA04ManagedAssurance
Architecture management P S
Continual improvement S
Information security management P P
Knowledge management P
Measurement and reporting
Organizational change management P
Portfolio management S S S S P
Project management P
Relationship management P P
Risk management S S P S S
Service financial management P
Strategy management P S
Supplier management S S P S
Workforce and talent management S P
Availability management P S
Business analysis S S S S
Capacity and performance management S P
Change control P P
Incident management P
IT asset management P S
Monitoring and event management S S S S S S
Problem management P
Release management S S
Service catalogue management S P
Service configuration management S P
Service continuity management P
Service design S S P S
Service desk P
Service level management P
Service request management P
Service validation and testing P
Deployment management S S S
Infrastructure and platform management S S S S
Software development and management S P
P P=Primary mapping (main relationship)
S S=Secundary mapping (partically supported or partially enables the practice)
General Practices
Service Management Practices
Technical Practices
ITILManagementPractices
ITIL 4 Practices Mapping table to COBIT 2019 Governance Objectives
COBIT 2019
Evaluate, Direct
and Monitor
Align, Plan and Organise Build, Acquire and Implement
Deliver, Service and
Support
Monitor,
Evaluate and
Assess

2. Version 1.0 May 2019
Rob Akershoek Mapping of what ITIL 4 practices can be used to enable the IT4IT functional components.
Architecturemanagement
Continualimprovement
Informationsecuritymanagement
Knowledgemanagement
Measurementandreporting
Organizationalchangemanagement
Portfoliomanagement
Projectmanagement
Relationshipmanagement
Riskmanagement
Servicefinancialmanagement
Strategymanagement
Suppliermanagement
Workforceandtalentmanagement
Availabilitymanagement
Businessanalysis
Capacityandperformancemanagement
Changecontrol
Incidentmanagement
ITassetmanagement
Monitoringandeventmanagement
Problemmanagement
Releasemanagement
Servicecataloguemanagement
Serviceconfigurationmanagement
Servicecontinuitymanagement
Servicedesign
Servicedesk
Servicelevelmanagement
Servicerequestmanagement
Servicevalidationandtesting
Deploymentmanagement
Infrastructureandplatformmanagement
Softwaredevelopmentandmanagement
Strategy to Portfolio
Enterprise Architecture P S S
Policy S S S
Proposal S P S
Portfolio Demand S P S S S
Service Portfolio S P S S S S S
IT Investment Portfolio P S S S S S S
Requirement to Deploy
Project P
Requirement S S S S S S S S S S S
Service Design S S S S S P S P
Source Control S S P
Build S P
Build Package S P
Release Composition P S S S
Test S S P S
Defect S S P
Request to Fulfill
Engagement Experience Portal S S S S
Offer Consumption S S P
Offer Management P P S
Catalog Composition P P S
Request Rationalization S S P
Fulfillment Execution P P P S
Usage S
Chargeback/ Showback S
Knowledge & Collaboration P
Detect to Correct
Service Monitoring S S S P S
Event S S S P S
Incident S S S S P S S
Problem S S S S P
Change Control P
Configuration Management S S P
Diagnostics and Remediation S
Service Level S S P
Supporting Activities
Governance, Risk and, Compliance S P S S
Sourcing & Vendor P S S S
Intelligence & Reporting S P
Finance & Assets P S S
Resource Management P
P P=Primary mapping (main relationship)
S S=Secundary mapping (partically supported or partially enables the practice)
IT4ITValueStreamsandFunctionalComponents Mapping table IT4IT to ITIL 4 practices.
ITIL 4 Management Practices
General Practices TechnicalService Management

3. Version 1.0 May 2019
Rob Akershoek Mapping of COBIT 2019 governance and management objectives / processes to IT4IT functional components
EDM01EnsuredGovernanceFrameworkSettingandMaintenance
EDM02EnsuredBenefitsDelivery
EDM03EnsuredRiskOptimisation
EDM04EnsuredResourceOptimisation
EDM05EnsuredStakeholderTransparency
APO01ManagedI&TManagementFramework
APO02ManagedStrategy
APO03ManagedEnterpriseArchitecture
APO04ManagedInnovation
APO05ManagedPortfolio
APO06ManagedBudgetandCosts
AP007ManagedHumanResources
APO08ManagedRelationships
APO09ManagedServiceAgreements
APO10ManagedVendors
APO11ManagedQuality
APO12ManagedRisk
APO13ManagedSecurity
APO14ManagedData
BAI01ManagedPrograms
BAI02ManagedRequirementsDefinition
BAI03ManagedSolutionsIdentificationandBuild
BAI04ManagedAvailabilityandCapacity
BAI05ManagedOrganisationalChange
BAI06ManagedITChanges
BAI07ManagedITChangeAcceptanceandTransitioning
BAI08ManagedKnowledge
BAI09ManagedAssets
BAI10ManagedConfiguration
BAI11ManagedProjects
DSS01ManagedOperations
DSS02ManagedServiceRequestsandIncidents
DSS03ManagedProblems
DSS04ManagedContinuity
DSS05ManagedSecurityServices
DSS06ManagedBusinessProcessControls
MEA01ManagedPerformanceandConformanceReporting
MEA02ManagedSystemofInternalControl
MEA03ManagedCompliancewithExternalRequirements
MEA04ManagedAssurance
Strategy to Portfolio
Enterprise Architecture S P P S
Policy P S S S S S S
Proposal S S S S S S
Portfolio Demand P S S S P S S S
Service Portfolio S S S S S S P
IT Investment Portfolio S P
Requirement to Deploy
Project S P
Requirement S S S S P S
Service Design S S S P S
Source Control P
Build P
Build Package P
Release Composition P
Test P S S S
Defect P S S
Request to Fulfill
Engagement Experience Portal S
Offer Consumption P
Offer Management P
Catalog Composition P
Request Rationalization P S
Fulfillment Execution P
Usage P
Chargeback/ Showback P S S
Knowledge & Collaboration P S
Detect to Correct
Service Monitoring S S S S S S S S S
Event S S P S S
Incident S P S S
Problem S P
Change Control P S S
Configuration Management S P S
Diagnostics and Remediation S S S
Service Level P S
Supporting Activities
Governance, Risk and, Compliance S P S P S S S S P P P P
Sourcing & Vendor S S S S S P S S
Intelligence & Reporting S P
Finance & Assets S S S P P
Resource Management P P
P P=Primary mapping (main relationship)
P S=Secundary mapping (partically supported or partially enables the practice)
Capability / Practice mapping table IT4IT to COBIT 2019.
IT4ITValueStreamsandFunctionalComponents
Evaluate, Direct and
Monitor
Align, Plan and Organise Build, Acquire and Implement
Deliver, Service and
Support
Monitor,
Evaluate and
Assess
COBIT 2019