This document outlines the various management practices covered by ITIL 4, including service management practices such as service desk, incident management, and problem management. It also lists technical management practices, general management practices, and other areas of management like risk management, information security management, measurement and reporting, and continual improvement.

1. ITIL 4 management practices
( )
see: Service management
practices
Technical management practices
General management practices
Risk management
Information security management
Measurement and reporting
Knowledge management
Continual improvement
Organizational change management
Workforce and talent management
Project management
Service financial management
Relationship management
Architecture management
Supplier management
Portfolio management
Strategy management
Service desk
Monitoring and event management
Incident management
Service request management
Service continuity management
Problem management
Capacity and performance management
Release management
Availability management
Change enablement
Service level management
Service validation and testing
Service design
Service configuration management
Service catalogue management
IT asset management
Business analysis
Infrastructure and platform management
Software development and management
Deployment management