Web-based or subscription-based IT solutions provide an affordable way for small businesses to automate processes and gain insights from data analytics. These solutions are hosted online by a vendor and accessed via the internet, eliminating the need for upfront hardware/software costs. Businesses pay low monthly subscription fees per user rather than large upfront licensing fees. Key benefits include reduced costs, easy scaling, remote access to data, increased transparency, and improved productivity. Adopting a user-friendly web-based solution allows small businesses to reap big business benefits previously only available to large enterprises.
Small and Medium Businesses feel the desperate need for adopting IT, yet no single vendor solution seems to serve their plight. Does this call for an entirely different service model?...
The course of good product software and that of the processes in good business are seemingly contradictory. Good business differentiates as it matures, good software tend to standardize with time. This paradox is the essence of designing business solutions.
Small and Medium Businesses feel the desperate need for adopting IT, yet no single vendor solution seems to serve their plight. Does this call for an entirely different service model?...
The course of good product software and that of the processes in good business are seemingly contradictory. Good business differentiates as it matures, good software tend to standardize with time. This paradox is the essence of designing business solutions.
IT departments need to meet performance goals to justify the money invested in them. Matching loads with resources is a big part of the solution that is facilitated by predictive analytics.
ARMnet Integrated Financial Product Management solution is a CRM based software toolset that allows us to create and manage any type of loan, mortgage origination or servicing or wealth management product and service it through it\'s life cycle. The unique Service Oriented Architecture of the application is defined in the article.
This presentation was given by James Jameson, Business Unit Executive, Business Process & Decision Management, Growth Markets, at Impact 2012 in Mumbai on the 1st of June.
Loudoun SBDC Information Technology (IT) Investment CIO and Due Diligence Str...Ted McLaughlan
Information Technology (IT) concerns and strategies a Chief Information Officer (CIO) deals with are equally relevant for small businesses and startups, as they are for larger businesses. A presentation to the Loudoun Small Business Development Center (SBDC).
An IT-as-a-Service Handbook: 10 Key Steps on the Journey to ITaaS EMC
Transforming your IT operation to an IT-as-a-Service model—that leaves behind many of the traditional IT practices to embrace a new customer-driven service delivery process—offers plenty of benefits as well as challenges. This white paper offers ten key steps that will help guide your organization’s journey in fully leveraging cloud computing and creating a more agile and relevant IT operation. They are based on EMC’s experience in its own ITaaS journey.
Digital has brought about change in everything we do.
Your business needs to adapt to changing customer
dynamics and respond to competitive forces in real-time.
Your customers, partners, and suppliers are on their toes
and they expect you to be up and running too.
Thus, IT leaders have to imbibe the concept of the platform ecosystem and think in terms of creating the “platforms that cohesively work internally and externally to enable a
multimodal connect for delivering digital enterprise.”
Take following steps to Platformize:
1. Build Contextual Process
Platform
2. Integrate mobility and social in
process applications
3. Deliver Process Experience
4. Elevate Orchestration
5. Loosely Couple resources
6. Create and Carry Process
Context
7. Practice Platform Governance
8. Think Big, Start Small, Earn
quick wins, Expand
9. Leverage Agile Methodology
and Accelerators
For more information visit: http://www.newgensoft.com/
As businesses continue through this evolution, IT begins to recognize increasingly significant benefits. In terms of value, the focus on management and automation yields a reduction of operating expenses, as automation of manual tasks enables the IT organization to operate more efficiently.
IT departments need to meet performance goals to justify the money invested in them. Matching loads with resources is a big part of the solution that is facilitated by predictive analytics.
ARMnet Integrated Financial Product Management solution is a CRM based software toolset that allows us to create and manage any type of loan, mortgage origination or servicing or wealth management product and service it through it\'s life cycle. The unique Service Oriented Architecture of the application is defined in the article.
This presentation was given by James Jameson, Business Unit Executive, Business Process & Decision Management, Growth Markets, at Impact 2012 in Mumbai on the 1st of June.
Loudoun SBDC Information Technology (IT) Investment CIO and Due Diligence Str...Ted McLaughlan
Information Technology (IT) concerns and strategies a Chief Information Officer (CIO) deals with are equally relevant for small businesses and startups, as they are for larger businesses. A presentation to the Loudoun Small Business Development Center (SBDC).
An IT-as-a-Service Handbook: 10 Key Steps on the Journey to ITaaS EMC
Transforming your IT operation to an IT-as-a-Service model—that leaves behind many of the traditional IT practices to embrace a new customer-driven service delivery process—offers plenty of benefits as well as challenges. This white paper offers ten key steps that will help guide your organization’s journey in fully leveraging cloud computing and creating a more agile and relevant IT operation. They are based on EMC’s experience in its own ITaaS journey.
Digital has brought about change in everything we do.
Your business needs to adapt to changing customer
dynamics and respond to competitive forces in real-time.
Your customers, partners, and suppliers are on their toes
and they expect you to be up and running too.
Thus, IT leaders have to imbibe the concept of the platform ecosystem and think in terms of creating the “platforms that cohesively work internally and externally to enable a
multimodal connect for delivering digital enterprise.”
Take following steps to Platformize:
1. Build Contextual Process
Platform
2. Integrate mobility and social in
process applications
3. Deliver Process Experience
4. Elevate Orchestration
5. Loosely Couple resources
6. Create and Carry Process
Context
7. Practice Platform Governance
8. Think Big, Start Small, Earn
quick wins, Expand
9. Leverage Agile Methodology
and Accelerators
For more information visit: http://www.newgensoft.com/
As businesses continue through this evolution, IT begins to recognize increasingly significant benefits. In terms of value, the focus on management and automation yields a reduction of operating expenses, as automation of manual tasks enables the IT organization to operate more efficiently.
Going Digital? Not Without a Simple, Modern and Secure IT BackboneCognizant
To compete in today’s digital world, enterprises need a fast, efficient and extensible IT foundation that reduces complexity, enhances agility and enables resiliency. Here’s our blueprint on how to get started.
ARMnet is a completely client centric Financial Product management Solution. Built on a CRM core, ARMnet can manage any Loan, Lease, Wealth Management or Mortgage Origination or Servicing requirements in a totally SOA architecture.
Develop a long-term IT plan while implementing customized IT solutions. Learn about the help desk evolution, top future IT issues, and how to move from a steady approach to stable applications.
The main objective of an intranet solution is to simplify internal communication within a small
business. Unified communication encourages employees to collaborate, work at all levels of small
business. Intranet solution enables one to make more collective decisions while speaking with one
voice all across the small business.
By aligning technology with business strategy and understanding how the organization must adapt, companies can optimize the impact of their cloud investments. Companies can use four criteria to determine where the cloud can deliver the most value.
Learn more from our Cloud resource center - http://gt-us.co/1BQYYqp
Leverage cutting edge cognitive automation ml and rpa to elevate business valueEclature
Automation is revolutionizing the way business functions are conducted. Together with artificial intelligence (AI) and robotics, automating events, processes and tasks offer cross-enterprise IT visibility that results in improved productivity and superior user experiences.
SMU DRIVE FALL 2017 MBA 204 – management information systems solved free assi...rahul kumar verma
SMU DRIVE FALL 2017 MBA 204 – management information systems solved free assignment
What are the different challenges a manager face in managing Information systems?
Challenges faced by the manager in Managing Information systems
10
10
2
Explain the concepts of
a) Transaction Processing System
b) Management Information System
a) Transaction Processing System
5
10
b) Management Information system
5
3
How Information system can be used to support Competitive strategy? Substantiate with suitable examples.
Information system to support competitive strategy
6
10
Examples
4
SET - II
Q. No
Assignment Set – 2 Questions
Marks
Total Marks
1 Explain the following concepts
a) Electronic Data Interchange (EDI)
b) Online Payment Technology
c) Mobile Commerce
a) Electronic Data Interchange (EDI)
3
b) Online Payment Technology
4
c) Mobile Commerce
3
10
2
What is DSS? How it is different from MIS? How DSS helps in Decision making?
Decision Support System
2.5
10
Differences between MIS and DSS
2.5
DSS in Decision making
5
3
Explain why privacy is important for individuals in the organizations?
How workplace electronic monitoring is done in the organizations?
Explaining the reasons why privacy is important in the organizations
6
10
Explaining the ways in which electronic monitoring is done in the organizations
4
Netmagic solutions, leading IT Managed service provider with Data centers & Cloud Computing in India fulfills your entire IT infrastructure requirements: from collocation services to dedicated hosting, diaster recovery & data Storage solutions.
How to Better Manage Your IT InfrastructureEdarat Group
Cloud computing can benefit a business in various ways. But before we discuss this in details, it’s better to have an elementary idea about cloud and its functionality. Cloud computing outlines a scenario in which hosted services are delivered over the internet. Cloud is essential for businesses because computation and storage have long been two vital requirements for enterprises. Through cloud computing, these requirements can be met easily and instantly without hardware usage.
The new digital era and the promise of complete machine to machine transformation isn't a mystery, but does require mastery of some "easier said than done" IT CPMO practices. IT executives, consultants, and change agents will benefit from using these CPMO transformation strategies
Blockchain in Aviation & Logistics: On-Demand WebinarRamco Systems
Slides of our webinar on ‘Blockchain in Aviation & Logistics’ presented by Air France Industries KLM Engineering & Maintenance (AFI KLM EM), Microsoft & Ramco Systems.
Ramco HCM - Delivering the Employee Experience of TomorrowRamco Systems
Trusted by 450+ global customers, Ramco HCM & Global Payroll with Time & Attendance is compliant with statutory and taxes across 40+ countries and has partnerships to cover Payroll for 108 countries, globally. Recognized as an Achiever in Everest Group’s Multi-Country Payroll Assessment, Ramco HCM has built-in Mobility and Intuitive user experience.
Ramco Logistics Software is a unified software that covers end to end needs of 3PLs, Freight Forwarders and Network Service Providers. Our comprehensive warehousing and fleet management software on cloud provides Automation, Optimization & visibility.
Ramco Aviation M&E MRO Software for Civil & DefenseRamco Systems
Ramco Systems has been a pioneer in providing web-based MRO solution, in offering the Solution on Cloud and Mobile Platforms and continues to be in the forefront of technology. Trusted by the likes of Emirates, Malaysia Airlines, Babcock group, ADAC, Petroleum Helicopters, Columbia helicopters and 70 others, Ramco Aviation Suite powers over 4000+ aircraft and 17,000 users globally. Built ground up for Fixed wing, Rotor Wing and MROs, Ramco offers Next-gen technology into the Maintenance and Operations sector of the global Aviation industry.
The Future of Work And HR's Place in this FutureRamco Systems
The world of work is changing along with the work culture. There is a rapid onset of technology and the digital world now informs almost every operation of our daily work. This coincides with a generational shift in thinking about the benchmarks of work and success, impacting both how operations will be executed, and how talent pools will choose to approach their work – with higher efficiency perhaps, but in ways that will demand HR to re-visit fundamental premises as a team. Read more to know on how our workplace will be further transformed in the years to come.
Discover Zero UI- With Ramco, just Mail It!Ramco Systems
Work has become so synonymous with email that today employees spend 28% of their time on emails. Start conversing with your system through simple emails!
Ramco ERP for Facility Management ServicesRamco Systems
Whether you are into hospitality & housekeeping, guarding & security or maintenance & engineering services, Ramco ERP for Facility Management Services (FMS) sector can help transform your business and accelerate success.
Ramco Global Payroll on a Single Unified PlatformRamco Systems
Ramco payroll is compliant across 35+ countries. Our payroll platform can now cover 70% of the world’s working population. Ramco payroll has been recognized as a LEADER by NelsonHall in thier global Payroll Report 2015 across multiple parameters including overall capability and the ability to offer multi-country payroll .
Ramco HCM on Cloud- The most comprehensive HR softwareRamco Systems
Are you trying to stitch point solutions to solve a large problem? We provide a one stop comprehensive solution for all your HR needs from hire to retire
There is an Ecosystem around every Enterprise. But can this Ecosystem be well connected with just one ERP systems? Simplifying Connected enterprise with Ramco ERP on cloud
Ramco ERP for Engineering, Procurement and Construction IndustryRamco Systems
When a project-centric ERP is at the center of the entire grind, it can cut down construction delays bridging dangerous gaps in information, equipment or material function levels
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
LA HUG - Video Testimonials with Chynna Morgan - June 2024
IT On Rent
1. ProductivITy
iT on renT your
A ViAble WAy To AuTomATe
booTsTrApped or
IT solutions are
no longer the
prerogative of
smAll business large enterprises.
Even small
organisations
with modest IT
budgets can think
of automating
their management
processes, by
switching to the
affordable pay-as-
you-go model.
T
o thrive in this competitive organisations keep grappling with transparency across the organisation
world, every organisation the issue of managing processes and and also forecast market trends.
needs to build its brand name, information, they invariably fail to “Some of the challenges small
capture market share, and grow at a concentrate on market trends and other businesses face today are the changing
pace that is reasonably faster than its such key areas. As a result, they either lag forces of competition, changing
competitors. All this requires access behind or grow at a very poor rate. workplace requirements, and the need
to a realtime view of a business’ to focus on core competencies. Thus,
health as well as the market trends. How IT can help these small firms need an efficient
But there are many small The solution lies in transforming the IT solution to support their growth,”
organisations, especially those with organisation’s way of functioning observes Ramshankar N, head, Strategic
modest budgets that still function the so that there is a seamless flow of Programs, RODE (Ramco OnDemand
good old way and perform tasks like information across departments. Also, ERP), Ramco Systems.
maintaining data, preparing business it is important that the key decision But organisations that are
reports, and so on, either manually makers in the company have access to bootstrapped or are still small, despite
or via disparate software solutions. organisation data, MIS (management knowing the merits of adopting IT,
Such firms find themselves playing information system) reports and sometimes hesitate because of the
catch-up, and discover that their bigger insights, in realtime. All this and a lot associated costs. If you too have long
competitors are far better equipped to more can be achieved by switching wanted to adopt the latest IT tools but
identify and tap market trends. to IT solutions, which can help have resisted doing so because of budget-
Since department heads in such firms to integrate operations, ensure related issues, there is a way forward.
Ankit Tuteja | BenefIT Bureau
www.consultbenefit.com • BenefIT • August 2011• 41
2. ProductivITy
Switch to ‘Web-based’ or
rental business IT solutions A rental Web-
With the availability of IT solutions based solution
like the ERP (enterprise resource proves very cost-
planning) system, CRM (customer
effective as an
relationship management) solutions
and the like, at affordable rates via
organisation pays
the pay-as-you-go or subscription- just a per-user
based model (also called the SaaS or monthly rental,
software-as-a-service model), you which is quite
too can think of automating your
business and putting its growth on
manageable.
the fast track. Adopting IT solutions available at an affordable price and
that are available on rent, facilitates Jain, head, Business—Europe and India add value to your business. Gagan
the hassle-free operations of a (North), Novoally Software. Gandhi, director, My Kido, a retail
company, allowing it focus on its Apart from this, implementing store that deals in kids furniture,
key area of business and operational the right IT solution helps establish says, “We opted for TruePOS, a
areas, resulting in improved business transparency across an organisation subscription-based retail POS
performance at a lower cost. and helps people get access to solution. If we had opted for an
Before going any further, let’s first information—at an affordable cost. This on-premise model, we would have
understand what the term ‘rental’ or helps start-ups and small businesses paid ` 1,00,000 to set up the entire
‘Web-based IT solution’ (or ‘SaaS’) save precious management time and infrastructure. Further, it would
means. In simple words, Web-based IT focus more on the market and on how to require IT personnel to maintain
solutions are managed and provided serve customers far more efficiently, says it, which would have been another
to organisations over the Internet Kumar Vembu, CEO, GoFrugal. monthly expense for us. Thus, we
by a services provider or vendor, on opted for a Web-based solution. We
a ‘per month, per user’ basis. Here, Benefits derived paid ` 30,000 in the beginning to
organisations are saved from a sizable There are multiple benefits of opting implement the TruePOS solution, and
up-front investment on the hardware for Web-based or subscription-based now every month we pay ` 500 per
and software installations normally solutions. They allow organisations user as a subscription fee.”
required if an organisation opts for an to try IT solutions that only large Victorinox India, another retail
on-premise solution. In an on-premise organisations could afford earlier, company that sells products like
solution, the software is installed and without making a huge upfront pocket multi-tools, fine cutlery, time-
run on the organisation’s own servers. investment. The capital expenditure pieces and travel gear has also been
In this case, the organisation owns the required to be made at the outset in using the BIRetail solution for a year
software and hardware infrastructure the on-premise model is replaced and a half now. C J Chandhoke, COO,
within its premises. A rental Web-based by the much lower subscription that Victorinox India, says, “We bought
solution proves very cost-effective the company pays per month. This the solution for 20 users and paid
as an organisation pays just a per- makes it easier for organisations to approximately ` 2 lakhs to set up
user monthly rental, which is quite manage their cash-flows. Besides the infrastructure in the beginning,
manageable. there is no need for an expensive IT and now there is a monthly outflow
Switching to a Web-based team to maintain the IT solution, of around ` 35,000.” There are also
subscription model is a better option says Prakash Kandaraj, head, Sales solutions like EazyCRM that are
than the on-premise model of IT and Marketing, BIRetail. available for free for a limited number
implementation as it reduces the We turned to a few organisations of users but a company can upgrade to
hassles associated with maintaining a that are currently using such solutions a paid account if the number of users
complex IT infrastructure and allows to learn about the benefits they have increase beyond two. “For more users
firms to achieve the larger objectives derived from them. and for premium features, our packages
in an affordable way, affirms Gaurav Cost-effective: These solutions are cost anywhere between ` 400 to ` 1000
42 • August 2011 • BenefIT • www.consultbenefit.com
3. ProductivITy
C J Chandhoke, Rahul Singh,
COO, Victorinox India Gagan Gandhi,
Director, My Kido MD, BTB Retail
“The Web-based solution “Adopting an integrated “I can access
is so easy to operate that Web-based retail my reports from
our sales team and store management solution anywhere, I don’t
managers have grown has also helped us keep need to be in my
fond of working on the a record of employees’ office all the time,
application and are mostly productivity on a daily to know what is
found hooked to it” basis.” happening there.”
per user, per month,” tells Kunal Singhal, pay for maintenance or upgrades of-the-art infrastructure, can help an
director, Singhal Systems. in the software-as-a-service model. organisation manage data without
“The monthly subscription The monthly subscription costs wasting any time. Retrieving data also
model makes it easy for us to take cover maintenance, monthly feature just requires a few mouse clicks.”
out cash from our business. Also, upgrades, new releases and so on.” Access data from anywhere,
the implementation went live in a Data management becomes easy: anytime: As these solutions are
few weeks’ time,” says Rahul Singh, With Web-based IT solutions, where Web-based, they let you access data
MD, BTB Retail. “As these solutions the service provider maintains from anywhere, anytime. “Having
are cost-effective, we were able your business data in a structured implemented the solution, I can at
to take the plunge. We could not manner, you can easily have access any time get data on my iPad. From
have taken the risk of opting for an to your data archive as and when anywhere, I can get to know the
on-premise model, hence, we went you want. For small organisations, realtime sales figures for different
for the trial version of the software it is difficult to manage data in such outlets, and many other details like
first, to ascertain its effectiveness. an organised way, considering their what is coming in and going out of
We eventually got the Web-based limited expertise in IT and also the retail store, the profit margins
EazyCRM solution for 6 users at a cost because their core competencies lie and so on,” says Gandhi. Singh agrees
of ` 10,000 for three months,” says elsewhere. Gandhi, who has also with Gandhi and adds, “ Since I can
Swati Goel, office administrator, SN been using NetSuite, an integrated access my reports from anywhere, I
AquaSystem Inc. Web-based business software suite don’t need to be in my office all the
No maintenance costs: Since that includes applications like ERP time, to know what is happening
these solutions are available on a and CRM software, since the last 2 there. Moreover, the dynamic reports
monthly subscription basis, there years, explains the benefits, “When generated by the system allow me
is no need for the organisations data is managed by a single person to identify problem areas on a daily
subscribing to them to worry about (the data operator), it becomes basis, and hence find solutions on-
issues like software upgrades, data difficult to search, retrieve and the-fly.”
back-ups and recovery, security, and structure the entire data, especially if Helps in monitoring employees:
so on. It is the service provider who this person leaves the organisation. These IT solutions help you keep
ensures this. Ramshankar explains: But, having the company data a detailed record of transactions.
“The customer does not have to managed via a vendor with a state- Gandhi explains how IT helped in
www.consultbenefit.com • BenefIT • August 2011• 43
4. ProductivITy
automating the business and making
business processes transparent. If you have long
This also made it possible for the
wanted to opt for
company to keep a fair track of
employees’ contributions to assigned
IT tools, but have
tasks. “Earlier, we had to hire many resisted doing so
data-entry operators to feed in because of
information, create Excel sheets budget-related
and maintain a database. To ensure issues, then Web-
productivity, we also had to keep
an eye on them. But when business
based solutions
expanded, it became difficult to
are the way
keep a strict vigil on employees forward.
and track their output. Adopting
an integrated Web-based retail work culture. The solution is so easy was only on monitoring our profit
management solution has helped us to operate that our sales team and and loss statement. Over a period,
not only in managing and monitoring store managers have grown fond the need for superior, flexible and
inventory, but also to keep a record of working on the application and customised reporting evolved as
of employees’ productivity on a daily are mostly found hooked to it. This our retail stores increased from one
basis. Now, it is possible to know in turn, has helped us save on the to 10 in number. But, I was never
who is selling a particular product, salaries of coordinators who used prepared to invest ` 25 to 30 lakhs on
and in what quantities. The solution to focus only on data compilation, deploying an on-premise business
definitely helps us in keeping an eye sorting and stock reorder intelligence solution—just to serve
on employees, from anywhere,” says management.” Goel agrees and our reporting needs, as it would dilute
Gandhi. says that even in his organization, it the company’s return on capital
Helps prevent pilferage: IT just took three to four days to train employed (ROCE), at least in the
solutions, once implemented, employees to use the EazyCRM initial years. I rather preferred to open
streamline the work flow and solution that they have subscribed to. a new store with the available funds.
help in keeping a record of every Increase efficiency: Armed with a As we could not afford poor ROCE,
business activity. These solutions Web-enabled solution that provides we preferred to manually compile
help organisations to keep a “any-time any-where” access to an data in Excel sheets, till as long as
complete record of their goods, organisation’s data such as stock levels, we could manage it. Fortunately, we
thereby reducing the chances of companies can run their businesses at came across a cloud-based business
pilferage. Gandhi agrees: “We have the maximum levels of efficiency from intelligence solution for which we
witnessed a reduction in pilferage. a costing, operational and profitability would be charged on a monthly or
The solution keeps a proper record standpoint. For instance, warehouses quarterly basis. This seemed quite
of all transactions. There is no can be set up at inexpensive Tier II manageable and hence we opted for
scope for employees to commit any and Tier III towns, while distribution it,” shares Chandhoke.
malpractice. Thus, we do not need to networks can be established far and Flexibility to scale up and down:
keep a strict eye on employees, and wide to enable greater market reach The biggest benefit of a Web-based
can focus on other important tasks,” than before, says Ramshankar. IT solution is that you can scale
quips Gandhi. A manageable operational up and scale down the use of the
User-friendly solutions: Being expense: Unlike an on-premise model solution, based on your company’s
Web-based, these solutions are easy that is a capital expenditure for a requirements. If your employee
to use. Chandhoke shares: “In the company, Web-based solutions can headcount increases, you can buy
beginning, there was some resistance be subscribed to without spending a few more user licences, and if the
from the employees’ side, but we took a hefty sum of money. “Like every number of employees decrease, it is
about a week to get the IT solution other small organisation, when we easy to unsubscribe a few licences.
integrated with the organisation’s started our operations, our focus The on-premise model does not
44 • August 2011 • BenefIT • www.consultbenefit.com
5. ProductivITy
A few best practices
To make the most of Web-based IT solutions, here are a few best practices that organsiations should adopt before and after
the implementation of these solutions:
1. Conduct a thorough research prior to making a pick: Every organisation is different, and so are its requirements. Therefore,
it is imperative to undertake a comprehensive market survey before you opt for any business IT solution. There are many
factors that need to be considered before you subscribe to any Web-based solution, such as the reliability of the vendor,
data security, cost advantages, good on-going support, etc. However, factors that may determine the buying decision of one
company may differ from that of another.Chandhoke agrees and says that it is important that an organisation assesses its
requirements and expectations from an IT solution, clearly. “When we were on the look out for a business intelligence solution,
we had five factors in our mind that would drive our decision—cost, speed of implementation, customisation, ease of use and
data security,” he shares.
Gandhi also shares the considerations that helped his company ascertain which solution would be best for his business,
“When we were looking out for a retail solution, we had primarily one thing in mind—data access from anywhere so that I
could keep an eye on my business from anywhere, anytime. I undertook a market survey for two to three months, and finally
opted for TruePOS.”
Value-addition to business, speed of implementation and reliability of the vendor were some other factors that Singh took into
account, before he opted for the BIRetail solution.
2. Get IT customised: Although companies build these solutions in a way that they can be configurable without
any customisation and may work for most organisations, yet some amount of customisation is always required,
based on the niche requirements of a business. This customisation is usually to the tune of 10 to 15 per cent.
Most solutions providers, typically, provide a set of customisation features, product extensions and configuration tools to meet
customers’ needs, thus removing constraints like vendor rigidity and inflexibility.
3. Keep user passwords secure: It is necessary to keep user passwords secure as an organisation’s data can be misused
if someone obtains access to user passwords. In such a case, a company might suffer huge losses. The ideal practice is
to change passwords, regularly ”If someone leaves the organisation, we immediately change the passwords for that user
account,” tells Gandhi.
4. Keep in touch with your vendor: After implementing the solution, organisations should use the IT solution to the maximum
possible extent, and cover as many operational and management aspects as possible. They should also engage with vendors on
a continuous basis to make sure they share their feedback and suggestions with the former, thrash out doubts and bottlenecks
in the system and communicate with the vendor on a regular basis to ensure the continuous improvement of the system. This
will help organisations to stay ahead of the competition and leverage a solution to extract the maximum business benefit from
it. This will surely result in higher productivity and a higher ROI, says Vembu.
5. Involvement of both IT professionals and management: To make an IT software implementation succeed, it is essential
to ensure its widespread adoption across the organisation. To do this, there should be committed involvement of both the
management and IT professionals throughout the process and its implementation. As a result, more complexities can be
addressed, and it will become easier to implement and use the solution, effectively.
6. Training: Organisations should ensure that their employees are trained in a proper way so that they can get the benefits of
these solutions to the maximum extent possible. There will always be some initial hiccups when a new system is implemented.
Employees usually tend to lose their patience and discard the new software, at this early stage. Thus, employees’ queries
should be patiently addressed by trainers, says Singhal.
offer this kind of flexibility. Apart two to three per cent due to better Though Singh finds it difficult to
from this, based on the users’ and information management.” quantify returns, he firmly believes that
organisation’s requirements, it is Gandhi also feels that his company since the cost is so low, and the benefits
possible to add more modules and has been experiencing many tangible to his business are so obvious, returns
features or reduce them, in your and intangible benefits. He adds: would definitely be multiple times worth
subscription-based IT system. “Firstly, the percentage of sales has the investment.
increased. If I had not opted for the Though there are a lot of benefits
Measuring the ROI Web-based solution, I would have that these solutions can offer, it is
On the subject of the return on been selling 20 to 25 per cent less than advisable to go for an IT solution
investment, Chandhoke says, “It is what I am selling now. Besides, data is only after assessing your needs. It is
difficult to monetise the return at this now more structured, and employees important to critically investigate and
stage, but for sure, there are many have become more efficient. Most choose the solution that matches your
qualitative and holistic benefits that importantly, we can easily get to know requirements. Once the right step has
we are experiencing. Overall, I can about customer preferences, which is been taken, leverage the solution, train
see our turnover has increased by crucial for survival, in this business.” employees and make the most of it!
www.consultbenefit.com • BenefIT • August 2011• 45