SMU DRIVE FALL 2017 MBA 204 – management information systems solved free assignment
What are the different challenges a manager face in managing Information systems?
Challenges faced by the manager in Managing Information systems
10
10
2
Explain the concepts of
a) Transaction Processing System
b) Management Information System
a) Transaction Processing System
5
10
b) Management Information system
5
3
How Information system can be used to support Competitive strategy? Substantiate with suitable examples.
Information system to support competitive strategy
6
10
Examples
4
SET - II
Q. No
Assignment Set – 2 Questions
Marks
Total Marks
1 Explain the following concepts
a) Electronic Data Interchange (EDI)
b) Online Payment Technology
c) Mobile Commerce
a) Electronic Data Interchange (EDI)
3
b) Online Payment Technology
4
c) Mobile Commerce
3
10
2
What is DSS? How it is different from MIS? How DSS helps in Decision making?
Decision Support System
2.5
10
Differences between MIS and DSS
2.5
DSS in Decision making
5
3
Explain why privacy is important for individuals in the organizations?
How workplace electronic monitoring is done in the organizations?
Explaining the reasons why privacy is important in the organizations
6
10
Explaining the ways in which electronic monitoring is done in the organizations
4
SMU DRIVE SPRING 2017 MBA102 - Business Communication free solved assignment rahul kumar verma
This document contains an assignment for an MBA course on Business Communication. It includes questions about defining communication and its characteristics, the different types of reading, advantages and disadvantages of intranets, explaining the communication wheel and identifying internal stakeholders in an organization, and defining meetings and their types. The assignment requires short answers to be provided for each question.
ASSIGNMENT
DRIVE
SPRING 2017
PROGRAM
Master of Business Administration- MBA
SEMESTER
Semester 1
SUBJECT CODE & NAME
MBA105 - MANAGERIAL ECONOMICS
BK ID
B1625
CREDIT & MARKS
4 Credits, 30 marks
Note –The Assignment is divided into 2 sets. You have to answer all questions in both sets and submit as one document. Average of both assignments marks scored by you will be considered as your IA marks. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Assignment Set -1
Questions
Q.No
Questions
Marks
Total Marks
1
Explain the meaning and Features of demand forecasting?
Meaning Of demand Forecasting
3
Features of demand forecasting
7
10
2
Explain the cost output relationship and nature and behavior of cost curve in the short run with hypothetical cost schedule?
The cost output relationship and nature and behavior of cost curve in the short run with hypothetical cost schedule
10
10
3
Write short notes on:
a) Consumption Function
b) Investment Function
Define Consumption Function
5
Define Investment Function
5
10
Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q.No
Assignment Set -2
Questions
Total Marks
1
What are the various role of fiscal policy in economic development?
10
Role of fiscal policy
10
2
Explain the law of variable proportions in detail with diagrammatic representation.
10
Law of variable proportions in detail with diagrammatic representation.
10
3
What are the various factors which bring changes in supply?
10
various factors which bring changes in supply
10
SMU DRIVE FALL 2017 MBA 202 – financial management solved free assignmentrahul kumar verma
SMU DRIVE FALL 2017 MBA 202 – financial management solved free assignment
Financial planning means deciding in advance the financial activities to be carried on to achieve the basic objective of the firm. Explain the factors that affect financial planning.
Factors affecting Financial Plan
10
10
2.
“Book value is an accounting concept”. Explain the factors of this concept.
Calculate the worth of the value of one share from the below details of Company ABC :
Current dividend is Rs. 10.
It expects to have a supernormal growth period running to 6 years during which the growth rate would be 30%.
The company expects normal growth rate of 10% after the period of supernormal growth period. The investor’s required rate of return is 18%.
factors explaining the concept of book value
5
10
Solution to the problem
5
3.
Explain the Cash Flow Estimation Principles.
Cash Flow Estimation Principles.
10
10
Q. No
Assignment Set -2
Questions
Marks
Total Marks
1.
Explain EOQ and Re – order point.
A manufacturing company has an expected usage of 1,00,000 units of a certain product during the next year. The cost of processing an order is Rs 200 and the carrying cost per unit per annum is Rs 2. Lead-time for an order is five days and the company will keep a reserve of two days usage.
Calculate EOQ and Re – order point. Assume 250 days in a year.
Explanation of EOQ and Re – order point
5
10
Calculation of EOQ and Re – order point
5
2.
Explain the capital Budgeting process and its appraisals
Solve the below given problem:
Given below are the details on the cash flows of two projects A and B. Compute pay-back period for A and B.
Cash flows of A and B
Year
Project A cash flows (Rs.)
Project B cash flows (Rs.)
0
(4,50,000)
(5,50,000)
1
3,00,000
2,00,000
2
1,50,000
2,50,000
3
50,000
3,00,000
4
2,00,000
3,50,000
5
1,00,000
2,00,000
Explanation of capital budgeting process and its appraisals.
6
10
Solution for the problem
4
3.
From the below details, show the effect of the dividend policy on the market price of company XYZ Ltd. shares using the Walter’s Model.
Equity capitalisation rate Ke is 10%
Earnings per share is given as Rs. 10
ROI (r) may be assumed as follows: 10% and 15%
Show the effect of the dividend policies on the share value of the firm for three different levels of r, taking the DP ratios as 20%, 40%, 60%, 80% and 100%.
Explanation of concepts of working capital
10
10
The document summarizes a survey of small businesses regarding their success and challenges. It finds that while the overall Small Business Success Index is unchanged from a year ago at 75 out of 100, small shifts are occurring in some areas. Creativity and superior customer service are the most successful strategies for differentiation. Social media use among small businesses has doubled over the past year and is proving effective for marketing, though many businesses feel it has required more time than expected. The technology environment for small businesses is largely static due to the economy, but adoption of technologies may accelerate if conditions improve.
The document discusses the True Downtime Cost (TDC) methodology for analyzing all costs associated with equipment downtime. It argues that typical management decisions focus too narrowly on direct labor costs rather than considering total overhead and indirect costs. TDC provides a framework to account for all relevant cost factors, from labor to lost production to maintenance. Implementing TDC and standards like MIMOSA can help facilities more accurately quantify downtime savings opportunities and prioritize improvement initiatives.
IRJET - Roles of Management Information System in Business and How it Hel...IRJET Journal
This document discusses the roles and importance of management information systems (MIS) in business decision making. It begins by defining MIS as a system that generates information from raw data to help managers at different levels make strategic decisions. The document then discusses the history and evolution of MIS, from early manual systems to modern computerized systems. It explains the key components and types of information produced by MIS, such as descriptive, diagnostic, predictive, and prescriptive information. The document emphasizes that MIS is crucial for business success and survival in today's competitive environment by providing timely access to necessary information to help managers make better decisions.
1. Define key performance indicators linked to strategy, such as market share, revenue, and profitability by country and product.
2. Implement a centralized MIS system using online and mobile reporting tools to provide transparent access to metrics across locations.
3. Establish processes for consistently capturing, analyzing, and reporting performance data from all business units to enable benchmarking and informed decision-making.
The document discusses key aspects of management information systems (MIS), including:
1) Factors that influence the growth and development of MIS, such as organizational characteristics, strategy, and external industry and national policies.
2) Common approaches to developing MIS, including the systems development life cycle (SDLC) and prototyping.
3) Essential requirements for an effective MIS, including qualified staff with both technical and management expertise, a futuristic perspective, support from top management, a common database, and proper control and maintenance.
SMU DRIVE SPRING 2017 MBA102 - Business Communication free solved assignment rahul kumar verma
This document contains an assignment for an MBA course on Business Communication. It includes questions about defining communication and its characteristics, the different types of reading, advantages and disadvantages of intranets, explaining the communication wheel and identifying internal stakeholders in an organization, and defining meetings and their types. The assignment requires short answers to be provided for each question.
ASSIGNMENT
DRIVE
SPRING 2017
PROGRAM
Master of Business Administration- MBA
SEMESTER
Semester 1
SUBJECT CODE & NAME
MBA105 - MANAGERIAL ECONOMICS
BK ID
B1625
CREDIT & MARKS
4 Credits, 30 marks
Note –The Assignment is divided into 2 sets. You have to answer all questions in both sets and submit as one document. Average of both assignments marks scored by you will be considered as your IA marks. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Assignment Set -1
Questions
Q.No
Questions
Marks
Total Marks
1
Explain the meaning and Features of demand forecasting?
Meaning Of demand Forecasting
3
Features of demand forecasting
7
10
2
Explain the cost output relationship and nature and behavior of cost curve in the short run with hypothetical cost schedule?
The cost output relationship and nature and behavior of cost curve in the short run with hypothetical cost schedule
10
10
3
Write short notes on:
a) Consumption Function
b) Investment Function
Define Consumption Function
5
Define Investment Function
5
10
Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q.No
Assignment Set -2
Questions
Total Marks
1
What are the various role of fiscal policy in economic development?
10
Role of fiscal policy
10
2
Explain the law of variable proportions in detail with diagrammatic representation.
10
Law of variable proportions in detail with diagrammatic representation.
10
3
What are the various factors which bring changes in supply?
10
various factors which bring changes in supply
10
SMU DRIVE FALL 2017 MBA 202 – financial management solved free assignmentrahul kumar verma
SMU DRIVE FALL 2017 MBA 202 – financial management solved free assignment
Financial planning means deciding in advance the financial activities to be carried on to achieve the basic objective of the firm. Explain the factors that affect financial planning.
Factors affecting Financial Plan
10
10
2.
“Book value is an accounting concept”. Explain the factors of this concept.
Calculate the worth of the value of one share from the below details of Company ABC :
Current dividend is Rs. 10.
It expects to have a supernormal growth period running to 6 years during which the growth rate would be 30%.
The company expects normal growth rate of 10% after the period of supernormal growth period. The investor’s required rate of return is 18%.
factors explaining the concept of book value
5
10
Solution to the problem
5
3.
Explain the Cash Flow Estimation Principles.
Cash Flow Estimation Principles.
10
10
Q. No
Assignment Set -2
Questions
Marks
Total Marks
1.
Explain EOQ and Re – order point.
A manufacturing company has an expected usage of 1,00,000 units of a certain product during the next year. The cost of processing an order is Rs 200 and the carrying cost per unit per annum is Rs 2. Lead-time for an order is five days and the company will keep a reserve of two days usage.
Calculate EOQ and Re – order point. Assume 250 days in a year.
Explanation of EOQ and Re – order point
5
10
Calculation of EOQ and Re – order point
5
2.
Explain the capital Budgeting process and its appraisals
Solve the below given problem:
Given below are the details on the cash flows of two projects A and B. Compute pay-back period for A and B.
Cash flows of A and B
Year
Project A cash flows (Rs.)
Project B cash flows (Rs.)
0
(4,50,000)
(5,50,000)
1
3,00,000
2,00,000
2
1,50,000
2,50,000
3
50,000
3,00,000
4
2,00,000
3,50,000
5
1,00,000
2,00,000
Explanation of capital budgeting process and its appraisals.
6
10
Solution for the problem
4
3.
From the below details, show the effect of the dividend policy on the market price of company XYZ Ltd. shares using the Walter’s Model.
Equity capitalisation rate Ke is 10%
Earnings per share is given as Rs. 10
ROI (r) may be assumed as follows: 10% and 15%
Show the effect of the dividend policies on the share value of the firm for three different levels of r, taking the DP ratios as 20%, 40%, 60%, 80% and 100%.
Explanation of concepts of working capital
10
10
The document summarizes a survey of small businesses regarding their success and challenges. It finds that while the overall Small Business Success Index is unchanged from a year ago at 75 out of 100, small shifts are occurring in some areas. Creativity and superior customer service are the most successful strategies for differentiation. Social media use among small businesses has doubled over the past year and is proving effective for marketing, though many businesses feel it has required more time than expected. The technology environment for small businesses is largely static due to the economy, but adoption of technologies may accelerate if conditions improve.
The document discusses the True Downtime Cost (TDC) methodology for analyzing all costs associated with equipment downtime. It argues that typical management decisions focus too narrowly on direct labor costs rather than considering total overhead and indirect costs. TDC provides a framework to account for all relevant cost factors, from labor to lost production to maintenance. Implementing TDC and standards like MIMOSA can help facilities more accurately quantify downtime savings opportunities and prioritize improvement initiatives.
IRJET - Roles of Management Information System in Business and How it Hel...IRJET Journal
This document discusses the roles and importance of management information systems (MIS) in business decision making. It begins by defining MIS as a system that generates information from raw data to help managers at different levels make strategic decisions. The document then discusses the history and evolution of MIS, from early manual systems to modern computerized systems. It explains the key components and types of information produced by MIS, such as descriptive, diagnostic, predictive, and prescriptive information. The document emphasizes that MIS is crucial for business success and survival in today's competitive environment by providing timely access to necessary information to help managers make better decisions.
1. Define key performance indicators linked to strategy, such as market share, revenue, and profitability by country and product.
2. Implement a centralized MIS system using online and mobile reporting tools to provide transparent access to metrics across locations.
3. Establish processes for consistently capturing, analyzing, and reporting performance data from all business units to enable benchmarking and informed decision-making.
The document discusses key aspects of management information systems (MIS), including:
1) Factors that influence the growth and development of MIS, such as organizational characteristics, strategy, and external industry and national policies.
2) Common approaches to developing MIS, including the systems development life cycle (SDLC) and prototyping.
3) Essential requirements for an effective MIS, including qualified staff with both technical and management expertise, a futuristic perspective, support from top management, a common database, and proper control and maintenance.
Digital has brought about change in everything we do.
Your business needs to adapt to changing customer
dynamics and respond to competitive forces in real-time.
Your customers, partners, and suppliers are on their toes
and they expect you to be up and running too.
Thus, IT leaders have to imbibe the concept of the platform ecosystem and think in terms of creating the “platforms that cohesively work internally and externally to enable a
multimodal connect for delivering digital enterprise.”
Take following steps to Platformize:
1. Build Contextual Process
Platform
2. Integrate mobility and social in
process applications
3. Deliver Process Experience
4. Elevate Orchestration
5. Loosely Couple resources
6. Create and Carry Process
Context
7. Practice Platform Governance
8. Think Big, Start Small, Earn
quick wins, Expand
9. Leverage Agile Methodology
and Accelerators
For more information visit: http://www.newgensoft.com/
MIS systems are used extensively by KFC outlets to integrate computer systems with business objectives. Each KFC uses MIS for accounting, production tracking, and formulating useful HR policies. MIS systems collate large amounts of business data into coherent reports that help decision-makers identify patterns, simulate scenarios, and make more informed decisions. This allows KFC management to capture sales information, access product information easily, and produce reports to compare performance.
Management information systems (MIS) provide managers with tools to efficiently organize and evaluate departments within an organization. An MIS includes software, databases, hardware, decision support systems, and computerized processes that help managers make decisions and run departments effectively. The main goals of an MIS are to provide accurate and timely information to support decision-making, planning, control, and overall operations. Digital firms have enabled core business relationships through digital networks and technology platforms, allowing them to operate more efficiently on a global scale and adapt quickly to market changes.
Management information systems (MIS) provide managers with tools to efficiently organize and evaluate departments within an organization. An MIS includes software, databases, hardware, decision support systems, and computerized processes that help managers make decisions and run departments effectively. The main goals of an MIS are to provide accurate and timely information to support decision-making, planning, control, and overall operations. Digital firms have enabled core business relationships through digital networks and technology platforms, allowing them to operate more efficiently on a global scale and adapt quickly to market changes.
The document discusses the importance of information and information systems for gaining competitive advantage. It states that the efficiency of managing information determines business success today. It also describes several competitive forces that shape businesses and generic strategies like low-cost leadership, product differentiation, and strengthening customer intimacy that can be enabled through information systems.
Week 1 - Information Systems Strategy TriangleBusiness Strateg.docxmelbruce90096
Week 1 - Information Systems Strategy Triangle
Business Strategy Elements
Organizational Strategy Elements
Information Strategy Elements
Impacts between the elements:
Industry Strategy Elements
Industry Organizational Strategy Elements
Industry Strategy Elements
Similarities and differences:
:
Recommended actions and decisions:
Step 1: Create lists of case details that fit each side of the triangle.
Step 2: Then look at each item and think about how that item affects the other sides of the triangle.
Step 3: Take a look at the industry. Make a list of triangle attributes you find. Compare the industry items with the case company items.
Information Strategy
Organizational Strategy
Business Strategy
Zara Case Situation
You are a member of a Zara employee taskforce. The taskforce has been asked to make recommendations on selecting a new point-of-sale device for all of their retail locations. The team has narrowed the choices down to three products. The first product allows for access to the internet for both store use and sending sales transactions reporting, email, customer data collection and lookup, and full inventory functions (in-stock, location, reduction information). The second product has the same functions as the first but with limited in-store only inventory functions (search only). The third product has no inventory functions and access to the internet is limited to sales reporting to corporate. Based on your knowledge of Zara’s business and process management, explain which POS product you would recommend. Support your opinion with the case information.
Step 4: How would evaluate the options? What criteria would you use? How do the triangle sides impact the options?
Step 5: What decisions and actions would you recommend to the case company? What data supports your conclusions? Why should the case company take your advice?
CMBA SuperStar
Panther ID: 007
Information Systems Strategy Triangle
Business Strategy Elements
Organizational Strategy Elements
Information Strategy Elements
Differentiation focuses of Orders-of-magnitude improvements in logistics and services, reducing the cycle time and ensure consistent delivery of quality products and services.
Improve visibility of the service business performance to management, enabling it to provide more effective quality service to customers.
Centralized customer service systems to dispatch service mechanics. OTISLINE customer service centers.
Goal to be a recognized leader in service excellence among all companies, streamlined manufacturing operations.
OTISLINE produces “excess” callback reports for various levels of management.
Information from multiple Otis data sources, rapid response as an important design element.
Institutionalized customer service, standard of work, process flows, and metrics to govern every customer interaction and every internal activity.
Involvement with district manager, regional v.
The document discusses how information technology can increase sales and foot traffic in retail outlets located in modern malls in India. It explains that information systems can support business operations, decision making, and competitive advantage. Specifically, it suggests that customer data from loyalty programs can be used for targeted marketing campaigns. Segmenting customers based on past purchases allows retailers to anticipate future purchases and advertise related products to attract more sales and visits to the malls. Suggestions are also made to ensure marketing strategies are tailored to local customers' needs and preferences.
This document provides an overview of business processes and information systems. It discusses how information systems can improve business processes and competitive advantage. It also summarizes the main types of information systems including transaction processing systems, management information systems, decision support systems, executive support systems, enterprise systems, supply chain management systems, customer relationship management systems, knowledge management systems, and systems that support collaboration and teamwork. The document emphasizes how information technology and information systems can help coordinate work and information flow within and across organizations.
The document discusses various topics related to information systems and management including:
1. It outlines different types of information systems such as transaction processing systems, management information systems, and enterprise systems.
2. It describes how information systems support business functions like operations, management, and competitive advantage.
3. It discusses challenges of managing information technology and developing information system solutions.
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1) The document discusses how IT operating models are evolving to meet new challenges from disruptive technologies and increased business dependency on IT.
2) Key themes of evolution include a focus on business outcomes, speed of delivery, and treating IT as a business to deliver products and services that create value.
3) IT departments need to embrace innovation, encourage risk-taking, and define their work by the value delivered to the business through end-to-end service delivery and integration across business units and channels.
Web-based or subscription-based IT solutions provide an affordable way for small businesses to automate processes and gain insights from data analytics. These solutions are hosted online by a vendor and accessed via the internet, eliminating the need for upfront hardware/software costs. Businesses pay low monthly subscription fees per user rather than large upfront licensing fees. Key benefits include reduced costs, easy scaling, remote access to data, increased transparency, and improved productivity. Adopting a user-friendly web-based solution allows small businesses to reap big business benefits previously only available to large enterprises.
Management Information System (Full Notes)Harish Chand
This document provides a summary of key topics related to Management Information Systems (MIS). It discusses the importance of information systems for businesses and defines different types of systems, including Transaction Processing Systems, Knowledge Work Systems, Management Information Systems, and Decision Support Systems. It also outlines some of the challenges of implementing effective information systems, such as realizing digital transformation and addressing globalization.
1. Top of FormResource Project Systems Acquisition Plan Gradi.docxambersalomon88660
1.
Top of Form
Resource: Project Systems Acquisition Plan Grading Guide
Resources:
· Baltzan, P., and Phillips, A. (2015). Business Driven Information Systems (5th ed).
· Week 3 articles and videos
· It is recommended students search the Internet for a Systems Acquisition Plan template.
Scenario: You are an entrepreneur in the process of researching a business development idea. As you create a high-level Information Technology (IT) strategy for your new enterprise, it is important to consider the acquisition of IT resources. A Systems Acquisition Plan will guide the process of identifying enterprise technology needs and acquiring appropriate information systems in the context of your goal to incorporate business driven IT. The Systems Acquisition Plan is intended to describe a high-level process for acquiring and maintaining IT systems. The Systems Acquisition Plan is a working document, which is expected to change over time as new project details emerge.
Create a high-level Project Systems Acquisition Plan for your project in a minimum of 1,050 words that includes the following information:
· A description and justification of the specific systems design and development approach (SDLC, RAD, Spiral, outsourcing, etc.) the enterprise will employ
· A summary of the steps in the systems acquisition process including initiation, analysis, design, acquisition, and maintenance
· A high-level overview of who will participate in each step of the systems acquisition process
Cite a minimum of 3 peer-reviewed references from the University of Phoenix Library.
Format consistent with APA guidelines.
Submit your assignment.
Resources
· Center for Writing Excellence
· Reference and Citation Generator
· Grammar and Writing Guides
· Learning Team Toolkit
2
CHAPTER
Decisions and Processes: Value Driven Business
CHAPTER OUTLINE
SECTION 2.1
Decision Support Systems
SECTION 2.2
Business Processes
Making Organizational Business Decisions
Measuring Organizational Business Decisions
Using MIS to Make Business Decisions
Using AI to Make Business Decisions
Managing Business Processes
Using MIS to Improve Business Processes
What’s in IT for me?
Working faster and smarter has become a necessity for companies. A firm’s value chain is directly affected by how well it designs and coordinates its business processes. Business processes offer competitive advantages if they enable a firm to lower operating costs, differentiate, or compete in a niche market. They can also be huge burdens if they are outdated, which impedes operations, efficiency, and effectiveness. Thus, the ability of management information systems to improve business processes is a key advantage.
The goal of Chapter 2 is to provide an overview of specific MIS tools managers can use to support the strategies discussed in Chapter 1. After reading this chapter, you, the business student, should have detailed knowledge of the types of information systems that exist to support decision making and business .
The Data-To-Business bridge model for business development organizationsMathieu Rioult
This is a methodology to extract, justify, apply and track actionable insights from a structured dataset and a cross-departments exchange. Please find its summarized mechanism below.
A simple “coordination & action” concept based on four pillars, their related key actions and two strong principles that feed your organization everyday: Growing Cells & “comestible” Fuel. Human Beings interacting and learning collaboratively & Structured data understandable and exploitable by them.
Thanks to both and the D2B bridge, your organization will be able to identify and implement actionable insights that will positively impact your overall business growth and organizational processes. Moreover, your organization will build by itself a learning machine that each individual will beneficiate from. Actions run by someone’s God Feeling appear now as obsolete. For sure, Alone, we go faster. But together, we go farer.
Managers face many challenges in managing information systems as organizations and systems continuously change. First-order effects are direct outcomes of a new system while second-order effects are indirect outcomes. Whether a system is successful depends on factors like the organization's competitive environment, culture, structure, processes, and existing IT infrastructure. Privacy is important for individuals in organizations because electronic monitoring can track sensitive personal data like internet usage, medical information, and physical movements. Organizations should consider balancing oversight with employees' reasonable expectations of privacy.
Express Computer Business Intelligence BookletDhiren Gala
1. Before, managers had to rely heavily on intuition and manual processes like spreadsheets to make decisions as business intelligence information took weeks to generate. With 1KEY Business Intelligence software, managers now have 10 times more ready-to-use information to support decisions.
2. 1KEY Business Intelligence software provides powerful reporting and analysis tools that require little to no training. This allows business users to speed up decision-making by spending less time on analysis and more time taking action.
3. While ERP systems are good for day-to-day operations reporting, they are not designed to provide all the information needed for business. ERP reporting tools are also difficult to use and rely on IT. In contrast, business
Why New-age IT Operating Models are Necessary for Enhanced Operational AgilityCognizant
IT organizations need a new operating model consisting of automated tools, refined thinking around operating discipline, and more relevant talent acquisition and management strategies. This new model will not only help IT deliver tailored services to a new generation of users, but it will also unlock the vast potential of emerging digital business opportunities made possible by the quickly maturing SMAC Stack.
The new digital era and the promise of complete machine to machine transformation isn't a mystery, but does require mastery of some "easier said than done" IT CPMO practices. IT executives, consultants, and change agents will benefit from using these CPMO transformation strategies
An MSP (Managed Service Provider) is a team of IT experts that provides defined IT services to an enterprise while keeping the enterprise accountable for its services. When choosing an MSP, it is important to define your needs, ask the right questions about pricing, service level agreements, certifications, support availability, data security, and management tools. Downloading a guide on managed services can help you learn more about choosing the right MSP partner.
SMU DRIVE FALL 2017 MBA 205 – Operation research solved free assignment rahul kumar verma
SMU DRIVE FALL 2017 MBA 205 – Operation research solved free assignment
Define the Linear programming problem in operation Research. Also, explain various assumptions, advantages and limitations of linear programming problem.
A
Linear programming problem in operation Research
Assumptions of linear programming problem
Advantages of linear programming problem
Limitations of linear programming problem
2.5
2.5
2.5
2.5
10
2
a. Discuss the concept of Degeneracy in transportation problem
b. The ABC Tool Company has a sales force of 25 men who work out from Regional offices. The company produces four basic products lines of hand tools. Mr. Jain, the sales manager, feels that 6 salesmen are needed to distribute product line 1, 10 salesmen are needed to distribute product line 2, 4 salesmen to product line 3 and 5 salesmen to product line 4. The cost per day of assigning salesmen from each of the offices for selling each of the product lines are as follows
Regional office
Product Lines
푷ퟏ
푷ퟐ
푷ퟑ
푷ퟒ
푹ퟏ
20
21
16
18
푹ퟐ
17
28
14
16
푹ퟑ
29
23
19
20
Now, 10 salesmen are allowed to office 푹ퟏ , 9 salesmen to office 푹ퟐ, and 7 salesmen to office 푹ퟑ.
How many salesmen should be assigned from each office to selling each product line in order to minimize costs?
A
Degeneracy in transportation problem
Optimum allocation.
Optimum transportation cost
4
3
3
10
3
a. Elaborate the meaning of Simulation.
b. What are different Practical applications of simulation
A
Meaning of Simulation.
Practical applications of simulation
2
8
10
SET-II
1
a. Define the meaning of assignment problem in operation Research.
b. A Departmental head has four subordinates and four task to be performed. The subordinates differ in efficiency and the tasks differ in their intrinsic difficulty. His estimate of the times each man would take to perform each task is given in the following matrix-
Tasks
Subordinates
I
II
III
IV
A
8
26
17
11
B
13
28
4
26
C
38
19
18
15
D
19
26
24
10
How should the tasks be allocated to subordinates to minimize the total man-hours?
A
Description of assignment problem
Optimum allocation through Hungarian method
4
6
10
2
Define following criteria’s used for decision making under Uncertainty
a. Optimism (maximax or minimin) criterion
b. Pessimism (maximin or minimax) criterion
c. Equal probabilities (Laplace) criterion
d. Coefficient of optimism (Hurwicz) criterion
e. Regret (salvage) criterion
A
a. Optimism (maximax or minimin) criterion
b. Pessimism (maximin or minimax) criterion
c. Equal probabilities (Laplace) criterion
d. Coefficient of optimism (Hurwicz) criterion
2
2
2
2
10
SMU DRIVE SPRING 2017 MBA 103- Statistics for Management solved free assignmentrahul kumar verma
ASSIGNMENT
DRIVE
SPRING 2017
PROGRAM
MBA
SEMESTER
I
SUBJECT CODE & NAME
MBA 103- Statistics for Management
BK ID
B1731
CREDIT & MARKS
4 CREDITS, 30 MARKS EACH
Note –The Assignment is divided into 2 sets. You have to answer all questions in both sets and submit as one document. Average of both assignments marks scored by you will be considered as your IA marks. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Set –I
Q.No
Criteria
Marks
Total Marks
1
Give the meaning of the word Statistics. Mention the characteristics of Statistics.
A
Meaning of Statistics
Characteristics of Statistics
4
6
10
2
a. What do you mean by Probability?
b. A bag contains 5 white, 6 red, 2 green and 2 black balls. Two balls are selected at random from the bag. Find the probability that the selected balls are-
i. White
ii. Red
A
a. What do you mean by Probability?
b. A bag contains 5 white, 6 red, 2 green and 2 black balls. Two balls are selected at random from the bag. Find the probability that the selected balls are-
i. White
ii. Red
4
3
3
10
3
What Do you mean by Sampling? Describe various Probability and Non- Probability Sampling Methods
A
Meaning of Sampling
Probability Sampling Methods
Non-Probability Sampling Methods
2
4
4
10
SET-II
1
Write short notes on
A
a. Type I and Type II error
b. Level of Significance
c. Null Hypothesis
d. Two–tailed Tests and One–tailed Tests
e. Test Statistics
a. Type I and Type II error
b. Level of Significance
c. Null Hypothesis
d. Two–tailed Tests and One–tailed Tests
e. Test Statistics
2
2
2
2
2
10
2
a. Explain The concept of One Way ANOVA.
b. Table given below depicts the data on production rate by five workmen on four machines. Test whether the rate is significantly different due to workers and machines.
Machines
Workmen
I
II
III
IV
V
1
46
48
36
35
40
2
40
42
38
40
44
3
49
54
46
48
51
4
38
45
34
35
41
A
Explanation of ANOVA
Numerical Solution
2
8
10
3
a. Explain the meaning of Weighted Index Numbers.
b. Information of sales price per unit of different commodities for two different years is given in following table-
Commodities
2010
2016
Price
Quantity
Price
Quantity
A
20
5
25
3
B
30
8
45
5
C
10
12
20
8
D
15
10
16
10
E
45
5
50
6
F
90
10
110
8
Construct the Price Index taking 2010 as the base year and 2016 as the current year by following methods.
i. Laspeyre’s Price Index
ii. Paasche’s Method
iii. Dorbish and Bowley’s method
iv. Fisher’s Ideal Index Method
A
a. Meaning of Weighted Index Numbers
b. Construction of the Price Index
i. Laspeyre’s Price Index
ii. Paasche’s Method
iii. Dorbish and Bowley’s method
iv. Fisher’s Ideal Index Method
2
2
2
2
2
10
*A-Answer
***********
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Management information systems (MIS) provide managers with tools to efficiently organize and evaluate departments within an organization. An MIS includes software, databases, hardware, decision support systems, and computerized processes that help managers make decisions and run departments effectively. The main goals of an MIS are to provide accurate and timely information to support decision-making, planning, control, and overall operations. Digital firms have enabled core business relationships through digital networks and technology platforms, allowing them to operate more efficiently on a global scale and adapt quickly to market changes.
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Week 1 - Information Systems Strategy Triangle
Business Strategy Elements
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Industry Strategy Elements
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:
Recommended actions and decisions:
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Step 3: Take a look at the industry. Make a list of triangle attributes you find. Compare the industry items with the case company items.
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Business Strategy
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You are a member of a Zara employee taskforce. The taskforce has been asked to make recommendations on selecting a new point-of-sale device for all of their retail locations. The team has narrowed the choices down to three products. The first product allows for access to the internet for both store use and sending sales transactions reporting, email, customer data collection and lookup, and full inventory functions (in-stock, location, reduction information). The second product has the same functions as the first but with limited in-store only inventory functions (search only). The third product has no inventory functions and access to the internet is limited to sales reporting to corporate. Based on your knowledge of Zara’s business and process management, explain which POS product you would recommend. Support your opinion with the case information.
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2. It describes how information systems support business functions like operations, management, and competitive advantage.
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Resource: Project Systems Acquisition Plan Grading Guide
Resources:
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· Week 3 articles and videos
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CHAPTER
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SECTION 2.1
Decision Support Systems
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Measuring Organizational Business Decisions
Using MIS to Make Business Decisions
Using AI to Make Business Decisions
Managing Business Processes
Using MIS to Improve Business Processes
What’s in IT for me?
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SMU DRIVE FALL 2017 MBA 205 – Operation research solved free assignment rahul kumar verma
SMU DRIVE FALL 2017 MBA 205 – Operation research solved free assignment
Define the Linear programming problem in operation Research. Also, explain various assumptions, advantages and limitations of linear programming problem.
A
Linear programming problem in operation Research
Assumptions of linear programming problem
Advantages of linear programming problem
Limitations of linear programming problem
2.5
2.5
2.5
2.5
10
2
a. Discuss the concept of Degeneracy in transportation problem
b. The ABC Tool Company has a sales force of 25 men who work out from Regional offices. The company produces four basic products lines of hand tools. Mr. Jain, the sales manager, feels that 6 salesmen are needed to distribute product line 1, 10 salesmen are needed to distribute product line 2, 4 salesmen to product line 3 and 5 salesmen to product line 4. The cost per day of assigning salesmen from each of the offices for selling each of the product lines are as follows
Regional office
Product Lines
푷ퟏ
푷ퟐ
푷ퟑ
푷ퟒ
푹ퟏ
20
21
16
18
푹ퟐ
17
28
14
16
푹ퟑ
29
23
19
20
Now, 10 salesmen are allowed to office 푹ퟏ , 9 salesmen to office 푹ퟐ, and 7 salesmen to office 푹ퟑ.
How many salesmen should be assigned from each office to selling each product line in order to minimize costs?
A
Degeneracy in transportation problem
Optimum allocation.
Optimum transportation cost
4
3
3
10
3
a. Elaborate the meaning of Simulation.
b. What are different Practical applications of simulation
A
Meaning of Simulation.
Practical applications of simulation
2
8
10
SET-II
1
a. Define the meaning of assignment problem in operation Research.
b. A Departmental head has four subordinates and four task to be performed. The subordinates differ in efficiency and the tasks differ in their intrinsic difficulty. His estimate of the times each man would take to perform each task is given in the following matrix-
Tasks
Subordinates
I
II
III
IV
A
8
26
17
11
B
13
28
4
26
C
38
19
18
15
D
19
26
24
10
How should the tasks be allocated to subordinates to minimize the total man-hours?
A
Description of assignment problem
Optimum allocation through Hungarian method
4
6
10
2
Define following criteria’s used for decision making under Uncertainty
a. Optimism (maximax or minimin) criterion
b. Pessimism (maximin or minimax) criterion
c. Equal probabilities (Laplace) criterion
d. Coefficient of optimism (Hurwicz) criterion
e. Regret (salvage) criterion
A
a. Optimism (maximax or minimin) criterion
b. Pessimism (maximin or minimax) criterion
c. Equal probabilities (Laplace) criterion
d. Coefficient of optimism (Hurwicz) criterion
2
2
2
2
10
SMU DRIVE SPRING 2017 MBA 103- Statistics for Management solved free assignmentrahul kumar verma
ASSIGNMENT
DRIVE
SPRING 2017
PROGRAM
MBA
SEMESTER
I
SUBJECT CODE & NAME
MBA 103- Statistics for Management
BK ID
B1731
CREDIT & MARKS
4 CREDITS, 30 MARKS EACH
Note –The Assignment is divided into 2 sets. You have to answer all questions in both sets and submit as one document. Average of both assignments marks scored by you will be considered as your IA marks. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Set –I
Q.No
Criteria
Marks
Total Marks
1
Give the meaning of the word Statistics. Mention the characteristics of Statistics.
A
Meaning of Statistics
Characteristics of Statistics
4
6
10
2
a. What do you mean by Probability?
b. A bag contains 5 white, 6 red, 2 green and 2 black balls. Two balls are selected at random from the bag. Find the probability that the selected balls are-
i. White
ii. Red
A
a. What do you mean by Probability?
b. A bag contains 5 white, 6 red, 2 green and 2 black balls. Two balls are selected at random from the bag. Find the probability that the selected balls are-
i. White
ii. Red
4
3
3
10
3
What Do you mean by Sampling? Describe various Probability and Non- Probability Sampling Methods
A
Meaning of Sampling
Probability Sampling Methods
Non-Probability Sampling Methods
2
4
4
10
SET-II
1
Write short notes on
A
a. Type I and Type II error
b. Level of Significance
c. Null Hypothesis
d. Two–tailed Tests and One–tailed Tests
e. Test Statistics
a. Type I and Type II error
b. Level of Significance
c. Null Hypothesis
d. Two–tailed Tests and One–tailed Tests
e. Test Statistics
2
2
2
2
2
10
2
a. Explain The concept of One Way ANOVA.
b. Table given below depicts the data on production rate by five workmen on four machines. Test whether the rate is significantly different due to workers and machines.
Machines
Workmen
I
II
III
IV
V
1
46
48
36
35
40
2
40
42
38
40
44
3
49
54
46
48
51
4
38
45
34
35
41
A
Explanation of ANOVA
Numerical Solution
2
8
10
3
a. Explain the meaning of Weighted Index Numbers.
b. Information of sales price per unit of different commodities for two different years is given in following table-
Commodities
2010
2016
Price
Quantity
Price
Quantity
A
20
5
25
3
B
30
8
45
5
C
10
12
20
8
D
15
10
16
10
E
45
5
50
6
F
90
10
110
8
Construct the Price Index taking 2010 as the base year and 2016 as the current year by following methods.
i. Laspeyre’s Price Index
ii. Paasche’s Method
iii. Dorbish and Bowley’s method
iv. Fisher’s Ideal Index Method
A
a. Meaning of Weighted Index Numbers
b. Construction of the Price Index
i. Laspeyre’s Price Index
ii. Paasche’s Method
iii. Dorbish and Bowley’s method
iv. Fisher’s Ideal Index Method
2
2
2
2
2
10
*A-Answer
***********
SMU DRIVE SPRING 2017 MBA101– Management Process and Organizational Behavio...rahul kumar verma
This document provides information about an MBA course assignment. It includes:
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ASSIGNMENT
DRIVE
SPRING 2017
PROGRAM
Master of Business Administration- MBA
SEMESTER
I
SUBJECT CODE & NAME
MBA106 –Human Resource Management
BK ID
B1626
CREDITS & MARKS
4 Credits, 30 marks Each
Note –The Assignment is divided into 2 sets. You have to answer all questions in both sets and submit as one document. Average of both assignments marks scored by you will be considered as your IA marks. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
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4
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10
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SMU DRIVE FALL 2017 MBA 204 – management information systems solved free assignment
1. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
DRIVE -FALL 2017
MBA
SEMESTER – II
Assignment Set -I
Q1. What are the different challenges a manager face in managing Information systems?
Answer:-
Issues in Managing MIS:
The demand f0r efficient and effective use 0f IT is als0 gradually increasing at the present time, but
still a gap can be f0und between the 0rganizati0ns and IT. An 0rganizati0n that ad0pted an IT
system t0 pr0vide special attenti0n t0 planning, acquisiti0n, and implementati0n 0f these
techn0l0gies are c0mf0rtable with MIS but the 0thers wh0 haven’t yet transf0rmed Themselves
and are still stick t0 0ld pr0cess 0f Inf0rmati0n systems 0r semi-transf0rmed t0 Inf0rmati0n
Systems. Th0se ass0ciates must be aware 0f the vari0us numbers 0f issues which are a part 0f the
ability 0f the 0rganizati0n t0 achieve effective IT implementati0n. S0me 0f the c0mplexities in
installing a MIS 0f s0ftware t0 meet the needs 0f the 0rganizati0ns are discussed bel0w.
Many Institutional Models- There are vari0us MIS f0r different type’s 0f business and
0rganizati0nal structure. All have their 0wn varied type 0f requirement f0r MIS and its
aut0mati0n. As per the demand the MIS is n0t readily available in the 0pen market and it
need t0 be specifically devel0ped leading t0 an increase in c0st and requirement 0f m0re
trained and experienced staff leading t0 an increase in c0st 0f 0perati0n and devel0pment
0f MIS.
Different working Methodologies- 0rganizati0ns have vastly different w0rk
meth0d0l0gies acr0ss the gl0be, even within the same c0untry and industry t00. S0me
0rganizati0ns f0ll0w individual w0rking pr0cess and pr0jects whereas s0me f0ll0w
teamw0rk and 0thers may w0rk 0n a mix 0f b0th in different department meth0d0l0gy.
Lack of awareness- C0nsidering the af0rementi0ned c0ntext, it is imp0rtant
t0 n0ticethat a lack 0f awareness 0f numer0us and varied challenging issues surr0unding
theimplementati0n pr0cess c0uld cause pr0blems f0r the wh0le pr0cess 0f MIS
devel0pment and depl0yment.
Lack of key success issues- It seems t0 be a seri0us 0bstacle f0r the MIS
implementati0n pr0cess. It is essential t0 define the success fact0rs and manage them in
0rder t0 carry 0ut a successful the implementati0n
2. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Management process issues- It speaks ab0ut the functi0nal 0perati0n 0f an 0rganizati0n
such as budgeting, pers0nnel, and general management.
Organizational environment issues- It is identified as fact0rs which are less tangible
such as 0rganizati0nal culture, change, and behavi0r.
Leadership issues- It is relate t0 the areas which inv0lve the interacti0n and directi0n 0f
the 0rganizati0n executive.
Technical systems issues- They are mainly th0se referring t0 the hardware and s0ftware
c0nsiderati0ns 0f inf0rmati0n techn0l0gies.
Personnel issues- They are th0se issues surr0unding each individual in the 0rganizati0n
Q2. Explain the concepts of
a) Transaction Processing System
b) Management Information System
Answer:-
a) Transaction Processing System:
Definition:
A Transacti0n Pr0cessing System (TPS) is a type 0f inf0rmati0n system that c0llects, st0res,
m0difies and retrieves the data transacti0ns 0f an enterprise.
Rapid Processing- The rapid pr0cessing 0f transacti0ns is vital t0 the success 0f any
enterprise – n0w m0re than ever.
Reliability- Similarly, cust0mers will n0t t0lerate mistakes. TPS systems must be designed
t0 ensure that n0t 0nly d0 transacti0ns never slip past the net.
Controlled Access- Since TPS systems can be such a p0werful business t00l, access must
be restricted t0 0nly th0se empl0yees wh0 require their use.
Transactions Processing Qualifiers- In 0rder t0 qualify as a TPS, transacti0ns made by
the system must pass the ACID test. The ACID tests refers t0 the f0ll0wing f0ur
prerequisites.
3. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
1. Consistency
TPS systems exist within a set 0f 0perating rules (0r integrity c0nstraints). If
an integrity c0nstraint states that all transacti0ns in a database must have a
p0sitive value, any transacti0n with a negative value w0uld be refused.
2. Isolation
Transacti0ns must appear t0 take place in is0lati0n. F0r example, when a fund
transfer is made between tw0 acc0unts the debiting 0f 0ne and the crediting 0f
an0ther must appear t0 take place simultane0usly
3. Durability
0nce transacti0ns are c0mpleted they cann0t be und0ne. T0 ensure that this is
the case even if the TPS suffers failure, a l0g will be created t0 d0cument all
c0mpleted transacti0ns. .
4. Types of Transactions
While the transacti0n pr0cess must be standardized t0 maximize efficiency,
every enterprise requires a tail0red transacti0n pr0cess that aligns with its
business strategies and pr0cesses.
b) Management Information System:
MIS is the use 0f inf0rmati0n techn0l0gy, pe0ple, and business pr0cesses t0 rec0rd, st0re
and pr0cess data t0 pr0duce inf0rmati0n that decisi0n makers can use t0 make day t0 day
decisi0ns.
MIS is the acr0nym f0r Management Inf0rmati0n Systems. In a nutshell, MIS is a
c0llecti0n 0f systems, hardware, pr0cedures and pe0ple that all w0rk t0gether t0 pr0cess,
st0re, and pr0duce inf0rmati0n that is useful t0 the 0rganizati0n.
Components of MIS
The maj0r c0mp0nents 0f a typical management inf0rmati0n system are;
People – Pe0ple wh0 use the inf0rmati0n system
Data – The data that the inf0rmati0n system rec0rds
Business Procedures – Pr0cedures put in place 0n h0w t0 rec0rd, st0re and analyze data
Hardware – these include servers, w0rkstati0ns, netw0rking equipment, printers, etc.
4. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Software – these are pr0grams used t0 handle the data. These include pr0grams such as
spreadsheet pr0grams, database s0ftware, etc.
Types of Information Systems:
The type 0f inf0rmati0n system that a user uses depends 0n their level in an 0rganizati0n. The
f0ll0wing diagram sh0ws the three maj0r levels 0f users in an 0rganizati0n and the type 0f
inf0rmati0n system that they use.
Fig: Management Information System
Fig: Transaction Processing System
5. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Q3. How Information systemcan be used to support Competitive strategy? Substantiate with
suitable examples.
Answer:-
Competitive
Strategy
Roles of Information Systems
Cost
Leadership
Organizati0ns can use inf0rmati0n systems t0 fundamentally shift the c0st 0f d0ing
business 0r reduce the c0sts 0f business pr0cesses and t0 l0wer the c0sts 0f
cust0mers 0r suppliers.
Differentiation
Organizati0ns can use inf0rmati0n systems t0 devel0p differentiated features 0r/and
t0 reduce c0mpetit0rs’ differentiati0n advantages, i.e., using 0nline live chatting
systems and s0cial netw0rks t0 better understand and serve cust0mers;
Innovation
Organizati0ns can use inf0rmati0n systems t0 identify and create (0r assist in
creating) new pr0ducts and services 0r/and t0 devel0p new/niche markets 0r/and t0
radically change business pr0cesses via aut0mati0n (i.e., using digital m0delling and
simulati0n 0f pr0duct design t0 reduce the time and c0st t0 the market).
Growth
(including
mergers and
acquisitions)
Organizati0ns can use inf0rmati0n systems t0 expand d0mestic and internati0nal
0perati0ns 0r/and t0 diversify and integrate int0 0ther pr0ducts and services, i.e.,
establishing gl0bal intranet and gl0bal 0perati0n platf0rm; establishing 0mni-
channel strategy t0 gain gr0wth(0mni-channel strategy l00ks at leveraging
advantages 0f b0th 0nline (0r digital) and 0ffline (0r n0n-digital) channels)
Strategic
Alliance
Organizati0ns 0rganizati0ns can use inf0rmati0n systems t0 create and enhance
relati0ns with partners via applicati0ns, such as devel0ping virtual 0rganizati0ns and
inter-0rganizati0nal inf0rmati0n system
6. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Examples:
1. Google’s way of innovation management
G00gle is 0ne 0f leaders in inn0vati0n management. What are s0me 0f its best practices?
G00gle’s Executive Chairman and f0rmer CE0 Eric Schmidt pr0vides us with s0me insights
Believing the notion of wisdom of crowds argument- gr0ups make better decisi0ns than
Individuals, especially when the gr0up are selected t0 be am0ng the smartest and m0st
interesting pe0ple.
Having different views and always questioning/challenging established ways of doing
Thing- h0w can we d0 in different and better ways?
Imposing a deadline- a g00d c0mbinati0n 0f flexibility and discipline is required, and
b0th 0f them are essential.
Providing people with time for new ideas- we all0cate 20% time f0r pe0ple t0 pursue
their ideas.
2. Amazon’s way of innovation management
Amaz0n, which devel0ped the inn0vated and m0st successful B2C e-c0mmerce m0del, is an0ther
great example 0f inn0vati0n management.
Having business systems and architecture-Designed f0r rapid pr0duct devel0pment and
quick resp0nding t0 changes: Amaz0n has been successful in venturing int0 different
areas and dealing with huge number 0f cust0mers with0ut diminishing service quality
Having customer-centric mindset- Amaz0n and its Zapp0s.c0m are examples 0f
cust0mer centric business-they pr0vide what cust0mers want and even bey0nd that.
Having a good balance between control & speed and between vertical & horizontal
integration – T0 achieve differentiati0n and accelerate pr0duct cycles as well as venturing
int0 new areas.
7. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Assignment Set –II
Q1. Explain the following concepts
Electronic Data Interchange (EDI)
Online Payment Technology
Mobile Commerce
Answer:-
1. Electronic data interchange (EDI):
EDI is the c0mputer-t0-c0mputer exchange 0f business d0cuments between c0mpanies. EDI
replaces the faxing and mailing 0f paper d0cuments. EDI d0cuments use specific c0mputer rec0rd
f0rmats that are based 0n widely accepted standards.
EDI provides faster business transactions. Faster transacti0ns supp0rt reducti0n in invent0ry
levels, better use 0f wareh0use space, fewer 0ut-0f-st0ck 0ccurrences and l0wer freight c0sts
thr0ugh fewer emergency expedites.
.
How It Works
A buyer prepares an 0rder in his 0r her purchasing system and has it appr0ved. Next, the EDI
0rder is translated int0 an EDI d0cument f0rmat called an 850 purchase 0rder.The 850 purchase
0rder is then securely transmitted t0 the supplier either via the internet 0r thr0ugh a VAN.
2. Online Payment Technology:
An 0nline payment system is an Internet-based meth0d 0f pr0cessing ec0n0mic transacti0ns. It
all0ws a vend0r t0 accept payments 0ver the web 0r 0ver 0ther Internet c0nnecti0ns, such as direct
database c0nnecti0ns between retail st0res and their suppliers--a c0mm0n meth0d 0f maintaining
just-in-time invent0ries. Online payment systems typically are run by third-party c0rp0rati0ns,
such as PayPal, G00gle 0r Click2Pay. Following are features:
Significance- A large Internet st0refr0nt, such as Amaz0n.c0m, c0uld n0t exist with0ut
the ability t0 take 0nline payments. 0nline payment systems have leveled the playing field
between large and small c0mpanies,.
Geography- The reach 0f 0nline payment is as large as the Internet, but many payment
meth0ds are restricted by nati0nal law 0r by the unwillingness 0f s0me vend0rs and
c0nsumers t0 w0rk with residents 0f c0untries where nati0nal regulati0n is lax.
Size- Acc0rding t0 the United States Census Bureau, t0tal American e-c0mmerce in 2008
was $3.7 trilli0n. This was a 12.1 percent increase 0ver 2007
8. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Considerations- There are very few businesses that cann0t benefit fr0m participating in
an 0nline payment system. H0wever, because these transacti0ns are thr0ugh third-party
vend0rs, n0 business sh0uld rely entirely 0n a single supplier f0r 0nline transacti0ns
3. Mobile Commerce:
M0bile c0mmerce, als0 referred as m-c0mmerce, is the use 0f wireless handheld devices such as
cellular ph0nes and lapt0ps t0 c0nduct c0mmercial transacti0ns 0nline. M-c0mmerce is using a
m0bile ph0ne t0 carry 0ut business transacti0ns a system that is based 0n WAP techn0l0gy and
e-c0mmerce framew0rk.The basic idea 0f M-c0mmerce is t0 distribute inf0rmati0n and thus t0
generate business in a m0bile way.
F0r better appreciati0n 0f M-c0mmerce c0ncept, the f0ll0wing terms are explained:
Protocol- Pr0t0c0l means a set 0f rules that c0ntr0l the way data is sent between
c0mputers.
Page- Page means a secti0n 0f data that can be sh0wn 0n a c0mputer screen, at any time.
Fig: Electronic Data Interchange (EDI)
Fig: Online Payment Technology
9. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Q2. What is DSS? How it is different from MIS? How DSS helps in Decision making?
Answer:-
Decisi0n Supp0rt System refers t0 a class 0f systems which supp0rt in the pr0cess 0f decisi0n
making and d0es n0t always give a decisi0n itself. Decisi0n Supp0rt Systems (DSS) are a specific
class 0f c0mputerized inf0rmati0n system that supp0rts business and 0rganizati0nal decisi0n-
making activities. DSS is an applicati0n 0f Hebert Sim0n m0del, as discussed, the m0del has three
phases:
1. Intelligence
2. Design
3. Ch0ice
Differences between DSS and MIS
S.No. MIS DSS
1. The main f0cus is 0n the structured tasks
and the r0utine decisi0ns.
F0cus is mainly 0n the semi / un-structured tasks,
which demand the managerial judgment.
2. Identifies the inf0rmati0n requirement. Devel0ps certain t00ls f0r using in the decisi0n
pr0cess.
3. Data st0rage is 0f great imp0rtance The main emphasis is 0n the data – manipulati0n.
4. Delivers system depending 0n the fr0zen
requirements.
Current data can be used in the Decisi0n Supp0rt
System.
5. 0nly the in – direct access t0 the data by
the managers is pr0vided.
Manager’s enj0y direct access t0 the data.
6. Very much dependent 0n the c0mputer
expert.
Depends 0n the managerial judgment.
7. Access t0 the data p0ssibly requiring a
‘wait’ f0r the manager’s turn.
Waiting is n0t at all required.
8. MIS manager may n0t c0mpletely
understand the nature 0f the decisi0n.
Manager p0ssesses the kn0wledge ab0ut the nature
0f the decisi0n and the decisi0n making
envir0nment.
9. Main stress is 0n the efficiency. Main emphasis is laid 0n the effectiveness.
10. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
DSS in Decision making
DSS supports decision making in following ways:
1. Supp0rt decisi0n making in ill-structured situati0ns- in which ,precisely 0wing t0 the lack
0f structure, pr0blem d0 n0t lend themselves t0 full c0mputerizati0n, and yet require
c0mputer assistance f0r access t0 and pr0cessing 0f v0lumin0us am0unt 0f data.
2. Help t0 rapidly 0btain quantities results needed t0 reach the decisi0n.
3. Operate the ad h0c m0de t0 suit the current needs 0f the user, as 0pp0sed t0 0perating in
a generally scheduled fashi0n as management rep0rting system d0.
4. Supp0rt vari0us stages 0f the decisi0n making pr0cess.
5. F0ster high-quality decisi0n making by enc0uraging decisi0ns based 0n the integrati0n 0f
available inf0rmati0n and human judgment.
6. 0ffer flexibility as 0pp0sed t0 a pre0rdained pattern 0f use - making it easy t0
acc0mm0date the particular decisi0n making style 0f an individuals.
7. Facilitate the implementati0n 0f the decisi0ns which frequently cut acr0ss department
b0undaries.
8. Supp0rt gr0up decisi0n making particularly thr0ugh gr0up DSS (GDSS).
9. Give managers the 0pp0rtunity t0 gain a better understanding f0r their business by
devel0ping and w0rking with m0dels.
11. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Q3. Explain why privacy is important for individuals in the organizations? How workplace
electronic monitoring is done in the organizations?
Answer:-
Following are the reasons shows importance of privacy for an individuals.
1. Limit on Power
Privacy is a limit 0n g0vernment p0wer, as well as the p0wer 0f private sect0r c0mpanies.
The m0re s0me0ne kn0ws ab0ut us, the m0re p0wer they can have 0ver us. Pers0nal data
is used t0 make very imp0rtant decisi0ns in 0ur lives.
2. Respect for Individuals
Privacy is ab0ut respecting individuals. If a pers0n has a reas0nable desire t0 keep
s0mething private, it is disrespectful t0 ign0re that pers0n’s wishes with0ut a c0mpelling
reas0n t0 d0 s0.
3. Maintaining Appropriate Social Boundaries
Pe0ple establish b0undaries fr0m 0thers in s0ciety. These b0undaries are b0th physical
and inf0rmati0nal. We need places 0f s0litude t0 retreat t0, places where we are free 0f
the gaze 0f 0thers in 0rder t0 relax and feel at ease.
4. Trust
In relati0nships, whether pers0nal, pr0fessi0nal, g0vernmental, 0r c0mmercial, we depend
up0n trusting the 0ther party. Breaches 0f c0nfidentiality are breaches 0f that trust. In
pr0fessi0nal relati0nships such as 0ur relati0nships with d0ct0rs and lawyers, this trust is
key t0 maintaining cand0r in the relati0nship.
5. Freedom of Social and Political Activities
Privacy helps pr0tect 0ur ability t0 ass0ciate with 0ther pe0ple and engage in p0litical
activity. A key c0mp0nent 0f freed0m 0f p0litical ass0ciati0n is the ability t0 d0 s0 with
privacy if 0ne ch00ses. We pr0tect privacy at the ball0t because 0f the c0ncern that failing
t0 d0 s0 w0uld chill pe0ple’s v0ting their true c0nscience.
12. MBA 204 MANAGEMENTINFORMATIONSYSTEMS
Electronic monitoring in the organizations
1. Computer Monitoring
There are several types 0f c0mputer m0nit0ring systems. F0r instance, c0mputer s0ftware
can check empl0yee perf0rmance accuracy and keystr0ke speed, particularly f0r th0se
inv0lved in w0rd pr0cessing and data entry j0bs.
2. Video Surveillance
Empl0yers use vide0 surveillance t0 m0nit0r their empl0yees' behavi0rs. S0me cameras
are placed in 0pen and n0ticeable areas, while 0thers may be installed secretly s0
empl0yees d0 n0t kn0w they are present.
3. Eavesdropping/Wiretapping
Eavesdr0pping and ph0ne tapping are the m0st c0mm0n meth0ds 0f m0nit0ring used by
empl0yers. M0st pe0ple link ph0ne tapping with s0me s0rt 0f p0lice 0r FBI w0rk, but it
is c0mm0nplace in businesses, fr0m retail st0res t0 g0vernment 0ffices.
4. Electronic Mail (e-mail) and Voice Mail
Many empl0yers m0nit0r empl0yees' e-mail and v0ice mail. E-mail pr0vides 0pti0ns t0
empl0yers t0 ask f0r "Receipt Request," "Pri0rity Categ0ry" t0 see when empl0yees use
e-mail, whether empl0yees received the message, etc.
5. Active Badge
The final type 0f empl0yee m0nit0ring we will present, and the m0st c0ntr0versial, is the
active badge. An active badge is a credit card sized badge that an empl0yee wears 0n the
0utside 0f his 0r her cl0thing s0 m0vement can be m0nit0red in a building using his 0r her
unique ID.