Inventory Management
                   At
           Spar Hypermarket


Presented By
Ashish Sarolia
IMT Ghaziabad
INTRODUCTION
 Spar was founded in 1932 in the Dutch city
 of Zoetermeer
 Headquarter is located at Amsterdam, Netherlands
 It is the world's largest independent voluntary retail
 trading chain and largest food retail chain
 Total turnover is 40 billion dollar and operates in 34
 countries
 Total Number of stores stood at 12500
 Employs more than 180000 persons worldwide
SPAR IN INDIA
 Spar has a joint venture with Landmark group
 and works under the corporate name of MAX
 hypermarkets India Pvt. ltd.
 Headquartered at Banglore
 Total stores in India – 13
 Store Format – Hypermarket and supermarket
 Uses 'EDLP' or 'Every Day Low Price' concept
Major Divisions




                                   SPAR



                   General
Food & Grocery                   Electronics   Textiles   Max apparel
                 Merchandising
Sub-Categories



          Fresh Categories & Grocery


Dairy &    Fruits &    Bakery &   Meat &    Fish &
                                                      Staples
Frozen     Vegetable   Concept    Poultry   seafood
Cleaning
                       Aids
       Liquor &                   Home
       Tobacco                    Needs



                                        Disposable
Ready food
                                          Ware
               FMCG
                                       Personal
  Beverages
                                       Products


              Snack food   Prep food
Home
                  Appliances




                                   Home
Personal Care
                               Entertainment




                Electronics


                                 Personal
     IT                        Entertainment




                   Telecom
Basic
                   Bedding

       Kitchen &
         Table                Bath Linen
         Linen




 Other
Accessory          Textile             Floorings




        Fashion                 Home
        Bedding               accessories


                   Curtains
INVENTORY MANAGEMENT
 Inventory - Goods and Materials that are
 available in stock by a business
 Inventory Management-The process to maintain
 optimum inventory to be able to meet business
 requirements and avoid over or under inventory
 that can impact the financial figures
PURPOSE OF INVENTORY MANAGEMENT
 How many units to be order
 When to order
 Keeping a sufficient amount of units so that
 company don’t suffer from loss of business
 To provide better customer service by providing
 them what they want at the time of demand
 Reducing operational cost by keeping optimal
 quantity of stocks
INVENTORY PROCESS
            • To get the desired amount of quantity
Receiving     from Vendors

            • To safekeeping the stock and protect it
Handling      from any wear and tear

            • To putting the stock on to the shelf in
 Placing      most customer friendly way

            • Providing best customer service in terms
 Selling      of instant availability of products
MAIN TASKS OF INVENTORY MANAGEMENT
TEAM

 Daily Dump Report preparation – It is the report
 which shows the daily waste happened in F&V,
 Nonveg, Concept and Bakery department
 DDR includes Ideal dump percent for each sub-
 category, Target for every day and target achieved
 percent on each day
 Internal transfer report preparation and Internal
 transfer checking – This is a report that includes
 transfer of products between one department to
 another within the store
CONTD..
 Daily Price change report preparation
 A,B,C count – Checking of the stock
 Checking the FIFO compliances
 Checking the PI(Point of Inventory)
 Stock Voucher creation- This contains the actual
 stock quantity present in the physical form
 90 days stock correction
 Moving and non-moving stock check
ADVANTAGE OF VARIOUS REPORTS AND
CHECKS

 DDR helps in better demand forecasting and also
 helps in keep track of waste generation
 Internal transfer report helps in keeping the
 inventory figures right and to show the internal
 expenditure happening
 DPC helps in deciding better costing method
 FIFO checking helps in better customer service
 and keeping track of near expiry products
 Stock vouchers shows the actual movement of
 products
RECEIVING PROCESS




Receiving process for direct to store products
  is intended to facilitate the Store DC/WH
      Manager, Supervisor, CSA`s & Loss
 Prevention Team to understand the various
attributes about proper receipts of the goods
 that are delivered by the vendor directly at
              the store for sales.
THE PROCESS




                            Delivery Schedule




                                                           Vendor Deliver
    Order Placed


                   Order                        Delivery                    Vendor
                   Placed                       Schedule                    Deliver
CHECKING THE VALIDITY.



 Validity of Purchase Order
 & Invoice brought in by the
 vendor is checked.
 Gate pass issued with the
 serial number in the order
 of which the vendors stock
 will be accepted.
 Details passed to the
 receiving staff.
PO – PURCHASE ORDER VALIDITY

                           Invoice Quantity




                Higher                            Lower




                             Not Accepted


                                                       Invoice
      Excess Returned                              corrected to the
       to the Vendor                                  available
                                                      quantity


                         Signed off by Vendor &
                                Rec Sup



                             Sent for GRN
CHECKING THE DISCREPANCY.


 Discrepancy between PO and Invoice checked
 by verifying both the document and are to
 inform the security to call the vendor in the
 order of the token number given.
Vendor is to unload the stock in the area
 designated for receiving and the authorized
staffs are to check the stock for the following
  before sending the PO & Invoice for GRN.

                         Quantity




            Damages                        MRP




                  EAN               Mfd
                  Code              Date
GRN(GOODS RECEIPT NOTE) PROCESS
 This is the process by which every invoice is feed into
 the system
 Software – Zensar Retail management System
 For every incoming invoice a TI(Transfer In) number is
 generated
 For every outgoing invoice a TO(Transfer Out) number
 is generated
 These documents adjusts the stock level of DC/WH and
 the store accordingly
 For damaged and expired products which is to be
 returned back to DC or vendor, a NRGP report is
 generated
 Every invoice generated have some reason code which
 shows the type of transaction
GRN PROCESS

PO(purchase order ) placed to the vendor



    Vendor generates the invoice and sends a copy to store(PRD-
    pre receiving document )


         Goods received at receivables area and invoice is matched




               GRN number is generated, stock information updated into
               the system and goods are send to the shop floor




                    For any damaged or expiry product NRGP report generated .If
                    return back agreement is there then send the product back to
                    vendor otherwise send it to dump area
INVENTORY CATEGORIZATION
    Whole Inventory is being divided into 3 categories on
    the basis of Shrinkage and Importance

Category        Total No. of   Category          Priority
Name            SKU’s          check period
A               218            Thrice in a       Highest
                               week
B               305            Weekly            Medium
C               335            Once in 15 days   Low

    F:Mantri Mall - ABC Category List.xlsx
    *SKU(Stock Keeping Unit) – A unique identifier for
    each distinct product and service that can be
    purchased in business
CONTD..
 Every Friday there is a promoter stock check
 takes place
 25th of every month there is a stock check for non
 sellable products i.e. MAX division stock check
 Each SKU is checked on its intended date. The
 checking process is as follows



Physical   System                               Diff
                                   Diff is
 Stock      Stock      Recheck                 report
                                  checked
 Check     Check                             generated
RATIOS IN INVENTORY MANAGEMENT
 Stock turn-around ratio – measure of the number of
 times inventory is sold or used in a time period
 Eg. Category Name          Inventory Turn
     F&V                  1-2 Days
     FMCG                 15 Days
     Textile              1 Month

 Vendor Payout Ratio – measures the average
 number of days a company takes to pay its suppliers
     Category Name        Vendor Payout Ratio
     F&V                  3-4 Days
     FMCG                 15 days
     GM,Textile           2 months
ADVANTAGES OF INVENTORY MANAGEMENT
 Prevent shortages and service delays
 Track inventory levels in real time
 Optimize warehouse organization
 Fewer Missed Sales Opportunities
 Awareness of Discrepancies
DISADVANTAGES OF INVENTORY MANAGEMENT
 Cost incurred
 More complex system
MAJOR DIFFICULTIES IN INVENTORY
MANAGEMENT

 Difference in physical stock and system stock due
 to various reason like Cross Billing and
 Customer theft
 Faulty SKU codes and missing EAN codes
 Damaged and expired product handling
 Space constraints for storing SKU’s
 Wrong GRN generation
TYPES OF DAMAGES AND LOSSES
 Manufacturing Damages
 Transportation Damages
 Customer caused Damages
 Shrinkage
 Mishandling By the sales staff
Inventory mgmt

Inventory mgmt

  • 1.
    Inventory Management At Spar Hypermarket Presented By Ashish Sarolia IMT Ghaziabad
  • 2.
    INTRODUCTION Spar wasfounded in 1932 in the Dutch city of Zoetermeer Headquarter is located at Amsterdam, Netherlands It is the world's largest independent voluntary retail trading chain and largest food retail chain Total turnover is 40 billion dollar and operates in 34 countries Total Number of stores stood at 12500 Employs more than 180000 persons worldwide
  • 3.
    SPAR IN INDIA Spar has a joint venture with Landmark group and works under the corporate name of MAX hypermarkets India Pvt. ltd. Headquartered at Banglore Total stores in India – 13 Store Format – Hypermarket and supermarket Uses 'EDLP' or 'Every Day Low Price' concept
  • 4.
    Major Divisions SPAR General Food & Grocery Electronics Textiles Max apparel Merchandising
  • 5.
    Sub-Categories Fresh Categories & Grocery Dairy & Fruits & Bakery & Meat & Fish & Staples Frozen Vegetable Concept Poultry seafood
  • 6.
    Cleaning Aids Liquor & Home Tobacco Needs Disposable Ready food Ware FMCG Personal Beverages Products Snack food Prep food
  • 8.
    Home Appliances Home Personal Care Entertainment Electronics Personal IT Entertainment Telecom
  • 9.
    Basic Bedding Kitchen & Table Bath Linen Linen Other Accessory Textile Floorings Fashion Home Bedding accessories Curtains
  • 10.
    INVENTORY MANAGEMENT Inventory- Goods and Materials that are available in stock by a business Inventory Management-The process to maintain optimum inventory to be able to meet business requirements and avoid over or under inventory that can impact the financial figures
  • 11.
    PURPOSE OF INVENTORYMANAGEMENT How many units to be order When to order Keeping a sufficient amount of units so that company don’t suffer from loss of business To provide better customer service by providing them what they want at the time of demand Reducing operational cost by keeping optimal quantity of stocks
  • 12.
    INVENTORY PROCESS • To get the desired amount of quantity Receiving from Vendors • To safekeeping the stock and protect it Handling from any wear and tear • To putting the stock on to the shelf in Placing most customer friendly way • Providing best customer service in terms Selling of instant availability of products
  • 13.
    MAIN TASKS OFINVENTORY MANAGEMENT TEAM Daily Dump Report preparation – It is the report which shows the daily waste happened in F&V, Nonveg, Concept and Bakery department DDR includes Ideal dump percent for each sub- category, Target for every day and target achieved percent on each day Internal transfer report preparation and Internal transfer checking – This is a report that includes transfer of products between one department to another within the store
  • 14.
    CONTD.. Daily Pricechange report preparation A,B,C count – Checking of the stock Checking the FIFO compliances Checking the PI(Point of Inventory) Stock Voucher creation- This contains the actual stock quantity present in the physical form 90 days stock correction Moving and non-moving stock check
  • 15.
    ADVANTAGE OF VARIOUSREPORTS AND CHECKS DDR helps in better demand forecasting and also helps in keep track of waste generation Internal transfer report helps in keeping the inventory figures right and to show the internal expenditure happening DPC helps in deciding better costing method FIFO checking helps in better customer service and keeping track of near expiry products Stock vouchers shows the actual movement of products
  • 16.
    RECEIVING PROCESS Receiving processfor direct to store products is intended to facilitate the Store DC/WH Manager, Supervisor, CSA`s & Loss Prevention Team to understand the various attributes about proper receipts of the goods that are delivered by the vendor directly at the store for sales.
  • 17.
    THE PROCESS Delivery Schedule Vendor Deliver Order Placed Order Delivery Vendor Placed Schedule Deliver
  • 18.
    CHECKING THE VALIDITY. Validity of Purchase Order & Invoice brought in by the vendor is checked. Gate pass issued with the serial number in the order of which the vendors stock will be accepted. Details passed to the receiving staff.
  • 19.
    PO – PURCHASEORDER VALIDITY Invoice Quantity Higher Lower Not Accepted Invoice Excess Returned corrected to the to the Vendor available quantity Signed off by Vendor & Rec Sup Sent for GRN
  • 20.
    CHECKING THE DISCREPANCY. Discrepancy between PO and Invoice checked by verifying both the document and are to inform the security to call the vendor in the order of the token number given.
  • 21.
    Vendor is tounload the stock in the area designated for receiving and the authorized staffs are to check the stock for the following before sending the PO & Invoice for GRN. Quantity Damages MRP EAN Mfd Code Date
  • 22.
    GRN(GOODS RECEIPT NOTE)PROCESS This is the process by which every invoice is feed into the system Software – Zensar Retail management System For every incoming invoice a TI(Transfer In) number is generated For every outgoing invoice a TO(Transfer Out) number is generated These documents adjusts the stock level of DC/WH and the store accordingly For damaged and expired products which is to be returned back to DC or vendor, a NRGP report is generated Every invoice generated have some reason code which shows the type of transaction
  • 23.
    GRN PROCESS PO(purchase order) placed to the vendor Vendor generates the invoice and sends a copy to store(PRD- pre receiving document ) Goods received at receivables area and invoice is matched GRN number is generated, stock information updated into the system and goods are send to the shop floor For any damaged or expiry product NRGP report generated .If return back agreement is there then send the product back to vendor otherwise send it to dump area
  • 24.
    INVENTORY CATEGORIZATION Whole Inventory is being divided into 3 categories on the basis of Shrinkage and Importance Category Total No. of Category Priority Name SKU’s check period A 218 Thrice in a Highest week B 305 Weekly Medium C 335 Once in 15 days Low F:Mantri Mall - ABC Category List.xlsx *SKU(Stock Keeping Unit) – A unique identifier for each distinct product and service that can be purchased in business
  • 25.
    CONTD.. Every Fridaythere is a promoter stock check takes place 25th of every month there is a stock check for non sellable products i.e. MAX division stock check Each SKU is checked on its intended date. The checking process is as follows Physical System Diff Diff is Stock Stock Recheck report checked Check Check generated
  • 26.
    RATIOS IN INVENTORYMANAGEMENT Stock turn-around ratio – measure of the number of times inventory is sold or used in a time period Eg. Category Name Inventory Turn F&V 1-2 Days FMCG 15 Days Textile 1 Month Vendor Payout Ratio – measures the average number of days a company takes to pay its suppliers Category Name Vendor Payout Ratio F&V 3-4 Days FMCG 15 days GM,Textile 2 months
  • 27.
    ADVANTAGES OF INVENTORYMANAGEMENT Prevent shortages and service delays Track inventory levels in real time Optimize warehouse organization Fewer Missed Sales Opportunities Awareness of Discrepancies
  • 28.
    DISADVANTAGES OF INVENTORYMANAGEMENT Cost incurred More complex system
  • 29.
    MAJOR DIFFICULTIES ININVENTORY MANAGEMENT Difference in physical stock and system stock due to various reason like Cross Billing and Customer theft Faulty SKU codes and missing EAN codes Damaged and expired product handling Space constraints for storing SKU’s Wrong GRN generation
  • 30.
    TYPES OF DAMAGESAND LOSSES Manufacturing Damages Transportation Damages Customer caused Damages Shrinkage Mishandling By the sales staff