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Nestle
Subtitle
Nestle Selling Process
Fatima Tafakhar (MBA-12-05)
Department of Business Administration
Bahauddin Zarariya University , Multan
Sub-Campus, Sahiwal
NESTLE
Company
Introduction
Leader in
nutrition for
140 year
$ 91.6
Billion
Sales in
2014
Operating
in 194
Countries
Employs
around
339,000
people
Largest
Food
Group
447
factories
Sales
Product
Range
Geographical
Distribution
The World of
Nestle
Nestle Sales Team
Sell with the best and the brightest
Sales Team Services
 Brand Management
 Communications
 Consumer Insight
Nestle Sales Force Hierarchy
Selling Process
Prospecting
•Identifying
•Qualifying
Preparing
•Visit Planning
•Preparation
Presenting
•In-store Procedure
•Post Visits Procedure
Selling Process
Consumer Orientation at Nestle
Putting the Consumer first
Getting close to our Consumers
Wherever, Whenever, However
PROSPECTING
•Present Customers
•Professional Contact
•Trade Exhibitions
Identifying
Prospects
•Income Level
•Purchasing Pattern
•Profession
Qualifying
Prospects
Visit Planning
Visit Preparation
Visit Requirements
PREPARING
Visit Planning
Sales Period Planning
Weekly/Daily Planning
Review Results
Visit Preparation
*Set clear objectives
*Measure success
against objectives
If you go in with
nothing and come
out with nothing, then
you have achieved
nothing
Visit
Requirements
Mobile
Sales
Application
Free
Samples
Order
Forms
Planogram
Requisitions
Merchandising
Manual
Promotion
Program
PRESENTING
In Store Procedure
Sell and influence
orders
Announce yourself
and make initial
contact
Identify in-store
opportunities
Take
Orders
Discussion with
buyer
Identify
In-Store
Opportunities
Spot activity
from other
manufacturers
Identify shelf/
distribution
opportunities
Analyse
competitors
positioning
Check shelf
layouts, price
tag/stickers,
filling, stock
rotation.
Check
storeroom -
stock levels
and credits
Check possible
returns ,
establish
relevant credit
notes
Discuss with
Buyer
Store trading
environment /
Competitor
information
Placement of
core range at
Hot Spot
New product
presentation
Booking
displays -
presales.
Complete/
Suggest
order
Following up
on issues e.g.
deliveries,
returns, claims
& queries
Sell and Influence Others
Sell “CURRENT” Stock Keeping Units
Sell Absent “RELEVANT” SKUs
Sell New Products, Displays and Seasonal SKUs
Customer
Orders
Indirect
Orders
Direct
Orders
Off-Car
Orders
Take Orders
POST VISIT PROCEDURE
• Orders
• Update customer information
• Complete market information form to capture
competitor’s activity
Between
Visits
• Refresh the free stock
• Forward appropriate administration
• Input returns
• Transfer orders and all other information via MSA.
End of the Day
Tasks
References
 Mr. Shakeel Ahmed (Zonal Sales Manager) via LinkedIn
https://www.linkedin.com/profile/view?id=64709851&goback=
 Mr. Sami Aslam (Area Sales Manager) direct Contact
 Mr. Farooq (Area Sales Manager) via LinkedIn
https://www.linkedin.com/profile/view?id=142895002&goback=
 http://www.nestle.pk/

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Nestle Sales Process Explained

Editor's Notes

  1. Nestlé. Good Food, Good Life We use four simple words to describe what we believe in and what we offer consumers around the world: “Good Food, Good Life“. Food and beverages play an increasingly important role in people’s lives – not only because of the enjoyment and social pleasure of eating together, but more and more in terms of personal health and nutrition. Although it’s important, nutrition is only one aspect of “Good Food, Good Life“. Consistent quality and safety, as well as value-for-money and convenience, all play a part. Above all, great taste is fundamental to our products and our consumers‘ appreciation of good food.
  2. IS me thora sa Nestle Brands daal dena We’re in the business of providing high quality brands and products that are essential to good living. We offer a wide array of brands, divisions and nationwide locations, and an organizational structure that encourages advancement in a variety of directions
  3. The way we work at Nestlé USA. At Nestlé, we believe that great work comes from people who are inspired to do their best. Our team enjoys rewarding work and meaningful challenges in an atmosphere that promotes inclusion.  We’re in the business of providing high quality brands and products that are essential to good living. We offer a wide array of brands, divisions and nationwide locations, and an organizational structure that encourages advancement in a variety of directions