COMMUNICATION PPT

1. A VERY GOOD MORNING
TO ALL OF YOU

2. COMMUNICATION
BINDU BOTHRA &
ASHISRANJANPRADHAN
PRESENTED BY :-

5. What is Communication?
Communication is the transfer of
information and understanding from
person to person.
It is a two way phenomena.

6. “Communication is transfer of information
from one person to another, whether or not it
elicits confidence. But the information
transferred must be understandable to the
receiver”
G.G. Brown

7. Definitions of Communication:
• Communication is meaningful interaction.
• Communication is information sharing.
• Communication is a link force.
• Communication is understanding.
• Communication is fundamental requisite of
life.

8. Important Characteristics
of Communication
• It is a 2-way process.
• Communication process happens between or among two or
more parties. (Sender and Receiver)
• Communication involves exchange of ideas, feelings,
information, thoughts, and knowledge.
• Communication involves mutuality of understanding
between Sender and Receiver.
• There are two types of Communication i.e., Verbal and Non-
Verbal Communication.

10. Speaking
Writing
Visual
image
Body
language

11. PARTIES
SENDER
RECEIVER
SENDER

12. Main Components of
Communication
•Sender/Source
•Message
•Encoding
•Channel
•Receiver
•Decoding
•Feedback
…the journey of a message!

16. ENCODING CHANNEL RECEIVER DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE

17. MESSAGE
SENDER
MESSAGE ENCODING CHANNEL RECEIVER DECODING
FEEDBACK
MESSAGE
SENDER
MESSAGE
SENDER
MESSAGE
FEEDBACK
SENDER
MESSAGE
MESSAGE
FEEDBACK
SENDER
MESSAGE
MESSAGE
FEEDBACK
SENDER
MESSAGE DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE RECEIVER DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE RECEIVER DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE RECEIVER DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE ENCODING CHANNEL RECEIVER DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE ENCODING CHANNEL RECEIVER DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE ENCODING CHANNEL RECEIVER DECODING
MESSAGE
FEEDBACK
SENDER
MESSAGE

19. FORMAL INFORMAL

20. 1. The process of sharing official information
with others who need to know it.
2. According to the prescribed patterns
depicted in an organization chart.
3. Also known as line of command.
4. Flows through formal channel.
FORMAL
COMMUNICATION

21. CHAIN WHEEL
CIRCULAR
FREE FLOW INVERTED V
FORMAL CHANNEL

23. INFORMAL
COMMUNICATION
1. Base of informal relation between two or
more people.
2. Also known as grapevine.
3. Not planned and organized.
4. May be both official or personal
5. Based on friendship or acquaintance.

24. SINGLE STRAND
GOSSIP
CLUSTER
PROBABILITY
INFORMAL CHANNEL

27. Speaking is considered the best way to coherently and
quickly communicate information, yet problems can still
exist with orally transmitted messages unless effective
speaking skills are developed.
Forms of oral communication:-
Face to Face
communication Telephone
communication
Interview

28. Merits of Oral Communication
• Easy
• Effective
• Instant feedback
• Facility for informal communication
• Cheaper

29. Demerits of Oral Communication
• Lack of proof
• Lack of Authenticity
• Time consuming

30. Using written language or words to convey a message is another
prevalent type of communication. The prehistoric use of
pictographs, prior to the creation of alphabets, is the earliest
known form of written communication.
Forms of written communication:-

31. Merits of Written Communication
• Authenticity
• Proof for Future Reference
• Communication to Distance Places

32. Demerits of Written Communication
• Costly
• Overemphasis of Formalization
• Lack of Secrecy

33. Gestures are another one of the types of nonverbal
communication. They can add warmth and personality to a
conversation. This is an easy way to show that you are
listening to, understanding, and connecting with the
speaker.
NON-VERBAL COMMUNICATION

34. Types of Non-Verbal Communication
• Paralinguistic
• Kinesics
 Facial expression
 Eye movement
 posture
• Haptics
• Appearance
• Iconic
• Olfactory

35. Picture can provide powerful visual image , as
suggested by the proverb “A picture is worth a
thousand words ”. Pictorial communication include
pictures , graphs, diagrams, charts etc. to
communicate with others.
PICTORIAL

37. TOP LEVEL
MANAGEMENT
MIDDLE LEVEL
MANAGEMENT
LOWER LEVEL
MANAGEMENT
ORGANISATION

38. ORGANISATION
FINANCE
WHAT IS
COMMUNICATION?

39. TOP
MIDDLE

42.  Control
 Motivation
 Information
The importance of communication in
an organization

43. Studying the communication process & types are
important because you coach, coordinate,
counsel, evaluate, and supervise throughout this
process. It is the chain of understanding that
integrates the members of an organization from
top to bottom, bottom to top, and side to side.
CONCLUSION

44. “Think like a wise man but
communicate in the language of
the people.”
William Butler Yeats

45. Thank you