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International Marketing
Module VI
 A distribution channel is the route taken by product from the
producer to the ultimate customer.
 A distribution channel is a system of relationships existing
among businesses that participate in the process of buying &
selling the products
 Middlemen
 Any intermediary between producer & customer
 Agent
 Intermediary with legal authority to market goods & services and to
perform other functions on the behalf of producer is called agent
 Wholesaler
 Organizations who buy from producers & sell to retailers
 Retailer
 As the last link in many marketing channels, retailers sell directly
to final customers. They produce goods from wholesaler &
sometimes from the producer
 Distributor
 Distributor is the general term used for the large stockiest of any
product, & who use to serve the needs of other intermediaries.
Manufacturer Manufacturer Manufacturer Manufacturer
Consumer Consumer Consumer Consumer
Retailer Retailer Retailer
Wholesaler Wholesaler
Agents
0 Level
Channel
1 Level
Channel
2 Level
Channel
3 Level
Channel
Manufacturer Manufacturer Manufacturer Manufacturer
Industrial
Buyer
Industrial
Buyer
Industrial
Buyer
Industrial
Buyer
Industrial
Distributor
Industrial
Distributor
AgentsAgents
 Transfer of Title
 Financing
 Exchange of Information
 Demand Forecasting
 Sales Promotion
 Market Expansion
 Physical Distribution
 Channel Objective
 Convenience to Consumer
 Product Characteristics
 Company Factors
 Competition
 Product life cycle stage
 Intensity of Market Coverage
 Intensive
 Selective
 Exclusive
 Channel Terms & Conditions
 Price policy & trade margins
 Payment terms
 Territorial demarcation
13-10
 Factors influencing Marketing Channel
Strategies
Characteristics of
Short Channels
Characteristics of Long
Channels
Market
factors
Business users Consumers
Geographically concentrated Geographically diverse
Extensive technical
knowledge and regular
servicing required
Little technical knowledge and
regular servicing not required
Large orders Small orders
Product
factors
Perishable Durable
Complex Standardized
Expensive Inexpensive
13-11
Characteristics of
Short Channels
Characteristics of
Long Channels
Producer
factors
Manufacturer has adequate
resources to perform
channel functions
Manufacturer lacks adequate
resources to perform
channel functions
Broad product line Limited product line
Channel control important Channel control not
important
Competitive
factors
Manufacturing feels
satisfied with marketing
intermediaries’ performance
in promoting products
Manufacturer feels
dissatisfied with marketing
intermediaries’ performance
in promoting products
 Vertical Marketing Systems (VMS)
consists of producers, wholesalers, and
retailers acting as a unified system - that
seek to maximize profits for the whole
channel.
 Here, one channel members owns the
others, has contracts with them or use so
much power that they all cooperate.
 Such systems occur to control channel
behaviour and manage channel conflict.
Corporate
Common Ownership at Different
Levels of the Channel
Corporate
Common Ownership at Different
Levels of the Channel
Contractual
Contractual Agreement Among
Channel Members
Contractual
Contractual Agreement Among
Channel Members
Administered
Leadership is Assumed by One or
a Few Dominant Members
Administered
Leadership is Assumed by One or
a Few Dominant Members
Greater
Lesser
Degree
of
Direct
Control
Degree
of
Direct
Control
 In a corporate VMS, production and distribution stages are combined
under single ownership, in order to manage cooperation and conflict
management.
 . Bata markets its products through its own chain of distributors.
 A contractual VMS consists of independent
firms at different levels of production and
distribution who join together through
contracts to obtain more economies or
sales impact than each could achieve
alone.
 Automobile Sector
 A vertical marketing system that coordinates
production and distribution stages, not through
common ownership or contractual ties, but
through the size and power of one of the parties
 e.g. Procter & Gamble, Campbell Soup (or
retailers like Wal-Mart, Toys `R` Us) are very
strong that they can command special displays,
shelf space, promotions and prices form the other
parties.
 HMS occurs when two or more related or
unrelated companies work together to exploit
marketing opportunities.
E.g. Coca-Cola and Nestle formed a joint
venture to market ready-to-drink coffee and
tea worldwide. Coke provided worldwide
experince in marketing and distribution
beverages and Nestle contributed two
established brand names - Nescafe and
Nestea
 Hybrid marketing systems is also called
multi channel distribution systems where the
company uses several marketing channels
(e.g. direct mail - telemarketing, retailers,
distributors, dealers, own sales force) to
sell its products to different customer
segments.
 E.g. IBM uses its own sales force + IBM
direct which is the catalogue and
telemarketing operation of IBM +
independent IBM dealers + IBM dealers for
business segments + large retailers like
Wal-Mart.
Direct shipment
 Items shipped from the supplier to retail store
without going through distribution centers
Warehousing
 The classical strategy
Cross-docking
 Items are distributed continuously from suppliers
through warehouses to customers
 However, they are kept at the warehouse for only
8 to 12 hours
 Physical distribution is the actual handling & moving of goods
within individual firms along channel systems.
 Physical distribution involves actual movement of goods after
they are produced & before they are consumed
 Order processing decision
 Transportation decision
 Storage decision
 Inventory control decision
The more developed countries have more levels
of distribution, more specially stores and
supermarkets, more department stores and more
stores in rural areas.
The manufacturer-wholesaler-retailer functions
become separated with increasing economic
development
The number of small store declines and the size of
the average store increases with increasing
development
23
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International marketing - Module 6

  • 2.  A distribution channel is the route taken by product from the producer to the ultimate customer.  A distribution channel is a system of relationships existing among businesses that participate in the process of buying & selling the products
  • 3.  Middlemen  Any intermediary between producer & customer  Agent  Intermediary with legal authority to market goods & services and to perform other functions on the behalf of producer is called agent  Wholesaler  Organizations who buy from producers & sell to retailers
  • 4.  Retailer  As the last link in many marketing channels, retailers sell directly to final customers. They produce goods from wholesaler & sometimes from the producer  Distributor  Distributor is the general term used for the large stockiest of any product, & who use to serve the needs of other intermediaries.
  • 5. Manufacturer Manufacturer Manufacturer Manufacturer Consumer Consumer Consumer Consumer Retailer Retailer Retailer Wholesaler Wholesaler Agents 0 Level Channel 1 Level Channel 2 Level Channel 3 Level Channel
  • 6. Manufacturer Manufacturer Manufacturer Manufacturer Industrial Buyer Industrial Buyer Industrial Buyer Industrial Buyer Industrial Distributor Industrial Distributor AgentsAgents
  • 7.  Transfer of Title  Financing  Exchange of Information  Demand Forecasting  Sales Promotion  Market Expansion  Physical Distribution
  • 8.  Channel Objective  Convenience to Consumer  Product Characteristics  Company Factors  Competition  Product life cycle stage  Intensity of Market Coverage  Intensive  Selective  Exclusive
  • 9.  Channel Terms & Conditions  Price policy & trade margins  Payment terms  Territorial demarcation
  • 10. 13-10  Factors influencing Marketing Channel Strategies Characteristics of Short Channels Characteristics of Long Channels Market factors Business users Consumers Geographically concentrated Geographically diverse Extensive technical knowledge and regular servicing required Little technical knowledge and regular servicing not required Large orders Small orders Product factors Perishable Durable Complex Standardized Expensive Inexpensive
  • 11. 13-11 Characteristics of Short Channels Characteristics of Long Channels Producer factors Manufacturer has adequate resources to perform channel functions Manufacturer lacks adequate resources to perform channel functions Broad product line Limited product line Channel control important Channel control not important Competitive factors Manufacturing feels satisfied with marketing intermediaries’ performance in promoting products Manufacturer feels dissatisfied with marketing intermediaries’ performance in promoting products
  • 12.  Vertical Marketing Systems (VMS) consists of producers, wholesalers, and retailers acting as a unified system - that seek to maximize profits for the whole channel.  Here, one channel members owns the others, has contracts with them or use so much power that they all cooperate.  Such systems occur to control channel behaviour and manage channel conflict.
  • 13. Corporate Common Ownership at Different Levels of the Channel Corporate Common Ownership at Different Levels of the Channel Contractual Contractual Agreement Among Channel Members Contractual Contractual Agreement Among Channel Members Administered Leadership is Assumed by One or a Few Dominant Members Administered Leadership is Assumed by One or a Few Dominant Members Greater Lesser Degree of Direct Control Degree of Direct Control
  • 14.  In a corporate VMS, production and distribution stages are combined under single ownership, in order to manage cooperation and conflict management.  . Bata markets its products through its own chain of distributors.
  • 15.  A contractual VMS consists of independent firms at different levels of production and distribution who join together through contracts to obtain more economies or sales impact than each could achieve alone.  Automobile Sector
  • 16.  A vertical marketing system that coordinates production and distribution stages, not through common ownership or contractual ties, but through the size and power of one of the parties  e.g. Procter & Gamble, Campbell Soup (or retailers like Wal-Mart, Toys `R` Us) are very strong that they can command special displays, shelf space, promotions and prices form the other parties.
  • 17.  HMS occurs when two or more related or unrelated companies work together to exploit marketing opportunities. E.g. Coca-Cola and Nestle formed a joint venture to market ready-to-drink coffee and tea worldwide. Coke provided worldwide experince in marketing and distribution beverages and Nestle contributed two established brand names - Nescafe and Nestea
  • 18.  Hybrid marketing systems is also called multi channel distribution systems where the company uses several marketing channels (e.g. direct mail - telemarketing, retailers, distributors, dealers, own sales force) to sell its products to different customer segments.  E.g. IBM uses its own sales force + IBM direct which is the catalogue and telemarketing operation of IBM + independent IBM dealers + IBM dealers for business segments + large retailers like Wal-Mart.
  • 19. Direct shipment  Items shipped from the supplier to retail store without going through distribution centers Warehousing  The classical strategy Cross-docking  Items are distributed continuously from suppliers through warehouses to customers  However, they are kept at the warehouse for only 8 to 12 hours
  • 20.  Physical distribution is the actual handling & moving of goods within individual firms along channel systems.  Physical distribution involves actual movement of goods after they are produced & before they are consumed
  • 21.  Order processing decision  Transportation decision  Storage decision  Inventory control decision
  • 22. The more developed countries have more levels of distribution, more specially stores and supermarkets, more department stores and more stores in rural areas. The manufacturer-wholesaler-retailer functions become separated with increasing economic development The number of small store declines and the size of the average store increases with increasing development
  • 23. 23 Visit us online at www.TheStockker.com