This document discusses factors that influence workplace behavior and ethics. It outlines that an individual's values, which are formed by age 6 through family and social influences, help determine how they interact with others. Values guide what people think about, choose, feel, and do. The document also lists several good work ethic traits like dependability, accountability, consideration for others, and cooperation. It presents a model of behavior flow showing how work environment, events, personal dispositions, emotions, attitudes, and judgments shape affect-driven behaviors. Key factors that influence individual behavior at work are one's activity reinforcement, antiseptic bouncing, contracts, direct appeals, and ability to help overcome hurdles. The document concludes with behaviors that can

1. Internal Behavior
Prepared by:
Ashak Hossan

2. Ethics:
A group of moral principles or set
A group of moral principles or set
of values that define or direct us
of values that define or direct us
to the right choice
to the right choice

3. Factors That Influence Workplace Behavior
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Philosophy and Standards of the organization.
Leadership style of supervisors
How meaningful or important the work is.
How challenging the work is for the person
How the person fits in with coworkers
Personal characteristics of a worker such as
abilities, interests, aptitudes, values, and
expectations

4. Emotions

5. How Values Influence Interactions
 Values formed by age 6
 Parents, siblings, extended family, friends, peers,
teachers,
 work supervisors influence our values.
 Emotional events in our lives change our values.
 Experiences can change what we view as most
important.
 Values affect how we relate to others.
 Values are what we think about, chooses, feels
for, and acts on.

6. Good Work Ethic Traits
Dependability – adequate sleep, refrain from drugs.
Accountability Take responsibility for your actions
Consideration of others
Cheerfulness – leave personal problems at home
Empathy: See things from the viewpoint of others
Trustworthiness: Refrain from gossip about others
Respectfulness: Values and beliefs may differ
Courtesy: Address by name, use please and thank you, don’t interrupt
Tactfulness – Be sensitive to problems and needs of others.
Conscientiousness – Be alert, careful, and accurate. Do only what you are
trained to do.
 Honesty – Never attempt to cover up an error.
 Cooperation – Be a team player
 Attitude – Be positive about your job and the contribution you make
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7. Behavior Flow
Work
Work
Environment
Environment
Work Events
Work Events
Personal Dispositions
Personal Dispositions
Judgmental Driven
Judgmental Driven
Behavior
Behavior
Experienced
Experienced
Emotions
Emotions
Work Attitudes
Work Attitudes
Affect Driven Behaviors
Affect Driven Behaviors

8. Five factors of influence individual
behavior at work especially
important to the leader?
Activity Reinforcement
Antiseptic Bouncing
Contract
Direct Appeal
Hurdle Helping

9. Behaviors
That Can Sabotage Your Success
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Avoiding conflict
Talking down
Hurrying
Treating people like objects
Allowing hostility
Failing to build trust and respect
Giving in by saying yes when they
need to negotiate a win-win
agreement
Blaming others
harsh or condescending tone
Failing to build strong relationships
Political maneuvering
Complaining
appreciation
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Taking the actions of "difficult people" as
personal attacks
miscommunicating
Offending people
Getting defensive
admit mistakes
ahead of team goals
Failing to tune into the needs
Treating people harshly or disrespectfully
Harboring resentment and not resolving
the issue
Needing to be right in disagreements
Disorganization and lack of structure
Poor follow-up
Focusing too much on the task at hand
and not enough on the people involved
and many other self-defeating behaviors.

10. Thank You
for your participation