The document discusses leveraging design thinking and human-centered design approaches to innovation in humanitarian action. It outlines three phases of the design process - Empathize, Create, and Deliver. The Empathize phase involves understanding user needs through observation, engagement, and immersion. The goals are to understand who to talk to, how to gain empathy, and how to capture stories. The Create phase takes the insights from research to identify opportunities and brainstorm solutions. The Deliver phase focuses on identifying capabilities, sustainability, piloting solutions, and measuring impact. The overall document provides guidance on applying a human-centered design process to innovation in humanitarian contexts.
More info: http://thinkbrisk.com/brisk_2-cases/
We are avid on-site field researchers, immersing ourselves in our target groups, observing, interviewing, co-creating to capture their specific and unique human needs & expectations with methods from anthropology, ethnography, tech. management and design research. We’ve published these insights at conferences in London, Copenhagen, Boston, LeMans, Munich, Seoul and counting.
Here’s a quick recap of 4 of these Design Insights:
- Cook & Connect: Designing Urban Collaborative Cooking Spaces for Local Produce
- Exploring the Impact of Context Factors in Quick and Correct Use of Public Interfaces
- Mindset beyond the Myth: User Research about the Effectivity of Design Thinking Workshops in Semi-Open Ecosystems
- Decoding Privacy: Perceptions, Conflicts and Strategies of Privacy in the Mobile World
For background info on our field insights or your own research project, don't hesitate to get in touch!
research@thinkbrisk.com
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
More info: http://thinkbrisk.com/brisk_2-cases/
We are avid on-site field researchers, immersing ourselves in our target groups, observing, interviewing, co-creating to capture their specific and unique human needs & expectations with methods from anthropology, ethnography, tech. management and design research. We’ve published these insights at conferences in London, Copenhagen, Boston, LeMans, Munich, Seoul and counting.
Here’s a quick recap of 4 of these Design Insights:
- Cook & Connect: Designing Urban Collaborative Cooking Spaces for Local Produce
- Exploring the Impact of Context Factors in Quick and Correct Use of Public Interfaces
- Mindset beyond the Myth: User Research about the Effectivity of Design Thinking Workshops in Semi-Open Ecosystems
- Decoding Privacy: Perceptions, Conflicts and Strategies of Privacy in the Mobile World
For background info on our field insights or your own research project, don't hesitate to get in touch!
research@thinkbrisk.com
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
Doing Co-design: What, why, with whom and howPenny Hagen
Talk presented by Penny Hagen and Natalie Rowland for UX Australia 2013 in Melbourne.
In co-design those impacted by the proposed design are actively involved as partners in the design process. Co-design is being used in government, community and health sectors to extend traditional consultation methods and increase program reach and impact. Co-design approaches are also being used by corporates to engage internal stakeholders and customers, identify new service opportunities and improve existing ones. But what is it, why do it and how?
When ‘doing’ co-design, the role of the designer becomes one of facilitator: enabling participation, designing the right triggers, questions and scaffolds in which meaningful and effective participation can occur. Getting this right can be challenging and raise a few interesting questions along the way.
In this presentation we will share our approach to co-design developed over the last eight years working with a range of organisations in Australia and New Zealand. The presentation will draw upon case studies such as the design of HIV testing services with Australian men, the design of service strategies and mental health programs with young people and mental health professionals and an organisational wide co-design training for program for librarians, aimed at preparing them to become co-designers themselves.
The presentation will cover the key principles and framework we apply in designing co-design workshops, favourite activities for involving and priming groups of people for productive participation as well as tips and considerations for doing co-design in dynamic, sensitive and political situations.
We will also explore questions raised by co-design such as:
How creative can ‘users’ be?
What level of influence do ‘users’ have?
What happens to the expertise of the ‘designer’?
How far can we/should we take it?
How do you know when you (or the organisation you are working with) are ready adopt a co-design approach?
Developing design thinking practice in complex organisationsZaana Jaclyn
Seminar given at Boras University, 22 November 2012 and Linkoping University, 29 November 2012. This seminar content is based on my phd research & preliminary findings.
(Note: special thanks to Kate Davis for allowing me to adapt her slide template).
Design Thinking Overview (summary by Interaction Design Foundation)Dennis Antolin
Design Thinking Overview
Fundamental principles behind Design Thinking:
• Design Thinking starts with empathy, a deep human focus, in order to gain insights which may reveal new and unexplored ways of seeing, and courses of action to follow in bringing about preferred situations for business and society.
• It involves reframing the perceived problem or challenge at hand, and gaining perspectives, which allow a more holistic look at the path towards these preferred situations.
It encourages collaborative, multi-disciplinary teamwork to leverage the skills, personalities and thinking styles of many in order to solve multifaceted problems.
• It initially employs divergent styles of thinking to explore as many possibilities, deferring judgment and creating an open ideations space to allow for the maximum number of ideas and points of view to surface.
• It later employs convergent styles of thinking to isolate potential solution streams, combining and refining insights and more mature ideas, which pave a path forward.
• It engages in the early exploration of selected ideas, rapidly modeling potential solutions to encourage learning while doing, and allow for gaining additional insight into the viability of solutions before too much time or money has been spent
• Tests the prototypes which survive the processes further to remove any potential issues.
• Iterates through the various stages, revisiting empathetic frames of mind and then redefining the challenge as new knowledge and insight are gained along the way.
• It starts off chaotic and cloudy steamrolling towards points of clarity until a desirable, feasible and viable solution emerges.
Design Thinking Frameworks
• Heart, Head, and Hand
• Deep Dive
• d.school’s 5 Stage Process
• IDEO’s Design Thinking Process
• HCD - Human Centred Design
• Design Council of the UK: 4 D’s
• Frog Design
• What x 4
• The LUMA System
A selection of examples taken from the workshops and seminars I have given over the years including KHiB, Nottingham Trent University and KBU (Malaysia).
from concept to capability: developing design thinking in a professional serv...Zaana Jaclyn
paper delivered at the Design Research Society Conference (DRS) 2012, 1-4 July, Bangkok, Thailand.
Full paper available at: http://qut.academia.edu/ZaanaHoward/Papers
Any interested Business Analyst in Agile Framework would discover what is the essence of Agile philosophy and how to adopt it`s values in the team and shed light on the other philosophies and their primary focus and methods, then demonstrate what is the practice of business analysis, why having a business analyst in Agile team, what to expect from this role, and the main characteristics and attributes of good BA. closing with the most effective way to define the requirements using Behaviour Driven Development (BDD) method.
"Codesign Tools and Techniques” - Alessio Ricconois3
World Usability Day Rome 2015 - intervento di Alessio Ricco
~
Il codesign é una metodologia di progettazione che coinvolge direttamente gli stakeholder rendendoli parte attiva del processo di design per poter realizzare insieme un prodotto usabile e che sia aderente alle loro aspettative. Vedremo alcuni degli strumenti che il facilitatore puó utilizzare per migliorare il processo di collaborazione, di dialogo e ascolto all’interno del team di progettazione.
IEEE Kerala LINK - Humanitarian Technology Project 2010Jaison Sabu
LINK HTC Project was a novel initiative by IEEE Kerala Section Student Activities Chair in 2010 to engage Indian engineering students in Humanitarian Technology Projects. The first such project was the electrification of a rural village using solar power.
Doing Co-design: What, why, with whom and howPenny Hagen
Talk presented by Penny Hagen and Natalie Rowland for UX Australia 2013 in Melbourne.
In co-design those impacted by the proposed design are actively involved as partners in the design process. Co-design is being used in government, community and health sectors to extend traditional consultation methods and increase program reach and impact. Co-design approaches are also being used by corporates to engage internal stakeholders and customers, identify new service opportunities and improve existing ones. But what is it, why do it and how?
When ‘doing’ co-design, the role of the designer becomes one of facilitator: enabling participation, designing the right triggers, questions and scaffolds in which meaningful and effective participation can occur. Getting this right can be challenging and raise a few interesting questions along the way.
In this presentation we will share our approach to co-design developed over the last eight years working with a range of organisations in Australia and New Zealand. The presentation will draw upon case studies such as the design of HIV testing services with Australian men, the design of service strategies and mental health programs with young people and mental health professionals and an organisational wide co-design training for program for librarians, aimed at preparing them to become co-designers themselves.
The presentation will cover the key principles and framework we apply in designing co-design workshops, favourite activities for involving and priming groups of people for productive participation as well as tips and considerations for doing co-design in dynamic, sensitive and political situations.
We will also explore questions raised by co-design such as:
How creative can ‘users’ be?
What level of influence do ‘users’ have?
What happens to the expertise of the ‘designer’?
How far can we/should we take it?
How do you know when you (or the organisation you are working with) are ready adopt a co-design approach?
Developing design thinking practice in complex organisationsZaana Jaclyn
Seminar given at Boras University, 22 November 2012 and Linkoping University, 29 November 2012. This seminar content is based on my phd research & preliminary findings.
(Note: special thanks to Kate Davis for allowing me to adapt her slide template).
Design Thinking Overview (summary by Interaction Design Foundation)Dennis Antolin
Design Thinking Overview
Fundamental principles behind Design Thinking:
• Design Thinking starts with empathy, a deep human focus, in order to gain insights which may reveal new and unexplored ways of seeing, and courses of action to follow in bringing about preferred situations for business and society.
• It involves reframing the perceived problem or challenge at hand, and gaining perspectives, which allow a more holistic look at the path towards these preferred situations.
It encourages collaborative, multi-disciplinary teamwork to leverage the skills, personalities and thinking styles of many in order to solve multifaceted problems.
• It initially employs divergent styles of thinking to explore as many possibilities, deferring judgment and creating an open ideations space to allow for the maximum number of ideas and points of view to surface.
• It later employs convergent styles of thinking to isolate potential solution streams, combining and refining insights and more mature ideas, which pave a path forward.
• It engages in the early exploration of selected ideas, rapidly modeling potential solutions to encourage learning while doing, and allow for gaining additional insight into the viability of solutions before too much time or money has been spent
• Tests the prototypes which survive the processes further to remove any potential issues.
• Iterates through the various stages, revisiting empathetic frames of mind and then redefining the challenge as new knowledge and insight are gained along the way.
• It starts off chaotic and cloudy steamrolling towards points of clarity until a desirable, feasible and viable solution emerges.
Design Thinking Frameworks
• Heart, Head, and Hand
• Deep Dive
• d.school’s 5 Stage Process
• IDEO’s Design Thinking Process
• HCD - Human Centred Design
• Design Council of the UK: 4 D’s
• Frog Design
• What x 4
• The LUMA System
A selection of examples taken from the workshops and seminars I have given over the years including KHiB, Nottingham Trent University and KBU (Malaysia).
from concept to capability: developing design thinking in a professional serv...Zaana Jaclyn
paper delivered at the Design Research Society Conference (DRS) 2012, 1-4 July, Bangkok, Thailand.
Full paper available at: http://qut.academia.edu/ZaanaHoward/Papers
Any interested Business Analyst in Agile Framework would discover what is the essence of Agile philosophy and how to adopt it`s values in the team and shed light on the other philosophies and their primary focus and methods, then demonstrate what is the practice of business analysis, why having a business analyst in Agile team, what to expect from this role, and the main characteristics and attributes of good BA. closing with the most effective way to define the requirements using Behaviour Driven Development (BDD) method.
"Codesign Tools and Techniques” - Alessio Ricconois3
World Usability Day Rome 2015 - intervento di Alessio Ricco
~
Il codesign é una metodologia di progettazione che coinvolge direttamente gli stakeholder rendendoli parte attiva del processo di design per poter realizzare insieme un prodotto usabile e che sia aderente alle loro aspettative. Vedremo alcuni degli strumenti che il facilitatore puó utilizzare per migliorare il processo di collaborazione, di dialogo e ascolto all’interno del team di progettazione.
IEEE Kerala LINK - Humanitarian Technology Project 2010Jaison Sabu
LINK HTC Project was a novel initiative by IEEE Kerala Section Student Activities Chair in 2010 to engage Indian engineering students in Humanitarian Technology Projects. The first such project was the electrification of a rural village using solar power.
The InSTEDD Platform: Collaboration Technology for Humanitarian Action and Gl...Robert Kirkpatrick
Overview of InSTEDD's free and open source software platform for early detection of, and response to, humanitarian emergencies, disease outbreaks, and natural disasters.
In 2013, Visa launched the Visa Innovation Grants program in partnership with NetHope, awarding five grants of $100,000 to leading non-profit humanitarian and development organizations in support of the innovative use and adoption of electronic transfers and/or payments within programs and organizations. This presentation offers a snapshot of the winners -- Agribusiness Systems International, Freedom from Hunger, International Federation of Red Cross and Red Crescent Societies, Mercy Corps and Pathfinder International -- with projects relating to agricultural finance, emergency relief and health all around the world.
Open Humanitarian Initiative -- Google+ Hangout w/ Gisli OlafssonNetHopeOrg
NetHope and its partners are working on an ambitious 5 year initiative to revolutionize information sharing during times of crisis. During this G+ hangout we will introduce you to some of the key aspects of the Open Humanitarian Initiative and then open up for a dialog around this important issue.
Bringing Innovation to Global Humanitarian Efforts through Human Geography & ...DigitalGlobe
This presentation, "Bringing Innovation to Global Humanitarian Efforts through Human Geography & Predictive Analytics," was presented at Esri UC 2012 by Ben Holland, GeoEye Geospatial Analyst
Qatar Computing Research Institute's Social Computing team at the World Humanitarian Youth Summit.
We aim to research and create humanitarian innovation.
Exhibition: World Humanitarian Youth Summit
Doha, Qatar
September 1 - 2, 2015
This presentation was created by the Social Computing Team to demonstrate our collective work.
About QCRI: http://qcri.org.qa/our-research/social-innovation
About the World Humanitarian Youth Summit: https://www.worldhumanitariansummit.org/whs_youth
Empower Digital Skills for Good
Reach out to Asia Empower 2016
Innovation for Youth Social Entrepreneurship
Doha Qatar
March 17 - 19th
Workshop on March 18th co-hosted by QCRI and UNDP
Presentation by Heather Leson, Jennifer Colville, Ji Kim Lucas and Irina Temnikova
Event details:
https://www.reachouttoasia.org/event-details/empower-2016
It has been a year marked by the formal launch of the Sustainable Development Goals, humanitarian crises, and political change.
But, in all of that, the role of business in addressing development challenges, from agriculture to humanitarian aid, and from health to climate, has continued to grow and gain recognition.
Here’s a look at some of the top Devex Impact articles from the past year.
d.school Bootcamp Bootleg, as generously created and offered (under Creative Commons license) by the Stanford d.school: http://dschool.typepad.com/news/2009/12/the-bootcamp-bootleg-is-here.html
Design Thinking ist eine neuartige Methode zur Entwicklung innovativer Ideen in allen Lebensbereichen. Das Konzept basiert auf der Überzeugung, dass wahre Innovation nur dann geschehen kann, wenn starke multidisziplinäre Gruppen sich zusammenschließen, eine gemeinschaftliche Kultur bilden und die Schnittstellen der unterschiedlichen Meinungen und Perspektiven erforschen.
An Introduction to Design ThinkingPROCESS GUIDEWHAT is t.docxgalerussel59292
An Introduction to Design Thinking
PROCESS GUIDE
WHAT is the Empathize mode
Empathy is the centerpiece of a human-centered design process. The Empathize mode is
the work you do to understand people, within the context of your design challenge. It is your
effort to understand the way they do things and why, their physical and emotional needs, how
they think about world, and what is meaningful to them.
WHY empathize
As a design thinker, the problems you are trying to solve are rarely your own—they are those of
a particular group of people; in order to design for them, you must gain empathy for who they
are and what is important to them.
Observing what people do and how they interact with their environment gives you clues about
what they think and feel. It also helps you learn about what they need. By watching people,
you can capture physical manifestations of their experiences – what they do and say. This will
allow you to infer the intangible meaning of those experiences in order to uncover insights.
These insights give you direction to create innovative solutions. The best solutions come out
of the best insights into human behavior. But learning to recognize those insights is harder
than you might think. Why? Because our minds automatically filter out a lot of information
without our even realizing it. We need to learn to see things “with a fresh set of eyes,” and
empathizing is what gives us those new eyes.
Engaging with people directly reveals a tremendous amount about the way they think and
the values they hold. Sometimes these thoughts and values are not obvious to the people
who hold them, and a good conversation can surprise both the designer and the subject by
the unanticipated insights that are revealed. The stories that people tell and the things that
people say they do—even if they are different from what they actually do—are strong indicators
of their deeply held beliefs about the way the world is. Good designs are built on a solid
understanding of these beliefs and values.
HOW to empathize
To empathize, you:
- Observe. View users and their behavior in the context of their lives. As much as possible
do observations in relevant contexts in addition to interviews. Some of the most powerful
realizations come from noticing a disconnect between what someone says and what he does.
Others come from a work-around someone has created which may be very surprising to you as
the designer, but she may not even think to mention in conversation.
- Engage. Sometimes we call this technique ‘interviewing’ but it should really feel more like
a conversation. Prepare some questions you’d like to ask, but expect to let the conversation
deviate from them. Keep the conversation only loosely bounded. Elicit stories from the
people you talk to, and always ask “Why?” to uncover deeper meaning. Engagement can come
through both short ‘intercept’ encounters and longer scheduled conversations.
- W.
An Introduction to Design ThinkingPROCESS GUIDEWHAT .docxdaniahendric
An Introduction to Design Thinking
PROCESS GUIDE
WHAT is the Empathize mode
Empathy is the centerpiece of a human-centered design process. The Empathize mode is
the work you do to understand people, within the context of your design challenge. It is your
effort to understand the way they do things and why, their physical and emotional needs, how
they think about world, and what is meaningful to them.
WHY empathize
As a design thinker, the problems you are trying to solve are rarely your own—they are those of
a particular group of people; in order to design for them, you must gain empathy for who they
are and what is important to them.
Observing what people do and how they interact with their environment gives you clues about
what they think and feel. It also helps you learn about what they need. By watching people,
you can capture physical manifestations of their experiences – what they do and say. This will
allow you to infer the intangible meaning of those experiences in order to uncover insights.
These insights give you direction to create innovative solutions. The best solutions come out
of the best insights into human behavior. But learning to recognize those insights is harder
than you might think. Why? Because our minds automatically filter out a lot of information
without our even realizing it. We need to learn to see things “with a fresh set of eyes,” and
empathizing is what gives us those new eyes.
Engaging with people directly reveals a tremendous amount about the way they think and
the values they hold. Sometimes these thoughts and values are not obvious to the people
who hold them, and a good conversation can surprise both the designer and the subject by
the unanticipated insights that are revealed. The stories that people tell and the things that
people say they do—even if they are different from what they actually do—are strong indicators
of their deeply held beliefs about the way the world is. Good designs are built on a solid
understanding of these beliefs and values.
HOW to empathize
To empathize, you:
- Observe. View users and their behavior in the context of their lives. As much as possible
do observations in relevant contexts in addition to interviews. Some of the most powerful
realizations come from noticing a disconnect between what someone says and what he does.
Others come from a work-around someone has created which may be very surprising to you as
the designer, but she may not even think to mention in conversation.
- Engage. Sometimes we call this technique ‘interviewing’ but it should really feel more like
a conversation. Prepare some questions you’d like to ask, but expect to let the conversation
deviate from them. Keep the conversation only loosely bounded. Elicit stories from the
people you talk to, and always ask “Why?” to uncover deeper meaning. Engagement can come
through both short ‘intercept’ encounters and longer scheduled conversations.
- ...
本文件是源自於Acumen+網站上的MOOCs課程「設計工具組:以人為本設計的課程(Design Kit: The Course for Human-Centered Design)」第一週課程講義 ( https://novoed.com/design-kit-q2-2015/home ),歡迎與我聯絡討論設計思考,文中翻譯有建議也請不吝告知,謝謝。
Taking the next step: Building Organisational Co-design CapabilityPenny Hagen
A presentation on building organisational co-design capability, shared as part of Master Class for Design 4 Social Innovation Conference in Sydney, 2014. http://design4socialinnovation.com.au/
For a little more context on the slides and the handout used as the basis for discussion in the MasterClass see: http://www.smallfire.co.nz/2014/10/22/building-organisational-co-design-capability/
Σήμερα, με το πάτημα ενός κουμπιού έχουμε πρόσβαση σε όλο τον κόσμο, εξοπλισμένοι με ποικίλα εργαλεία , έχουμε την ευκαιρία, να εξερευνήσουμε νέες δυνατότητες , νέες ιδέες , νέες τελετουργίες και λύσεις . Έχουμε όμως ακόμα όνειρα; Με αφετηρία τη διαδικασία της σχεδιαστικής σκέψης ( ‘designerly’ ways of thinking), θα μελετήσουμε βήμα προς βήμα τα στάδια μετάβασης από την ιδέα στην υλοποίηση της δικής σας δράσης.
Similar to Innovation trends in humanitarian action (20)
Longtemps, nous avons associé le leadership à la force, la domination, le pouvoir. Une hiérarchie horizontale, une compétition constante. Mais différentes études prouvent que les leaders de demain devront faire preuve d’esprit d’équipe, de collaboration et d’empathie. Ils et elles devront gérer des équipes diverses de façon inclusive. Comment former les leaders de demain et développer leur capacité d’impacter le monde de façon positive? Comment s’assurer que la nouvelle génération de diplômés fera partie des acteurs et actrices de changement du XXIe siècle?
Money is not a woman’s business. Just look at our banknotes.
And women feel more comfortable talking to a doctor than a financial advisor.
So men still earn and control the majority of the wealth
the investment field ends up being largely male dominated.
Women only run a mere 2% of hedge funds.
86% of investment advisors are men.
Yet, funds run by women have better results…
But unconscious biases still keep them out of this male sphere. And women entrepreneurs struggle to get funded.
And rich women tend to be philanthropists rather than investors.
So which initiatives are shifting the balance of the investment world?
Why we need more women in science and techShiftbalance
Women represent less than 20% of tech leadership positions worldwide. In the EU, the average of women graduating in STEM is 11% and numbers are dropping. As professionals, women leave the tech industry twice as much as men.
WHY?
Because we socialize them to. Because the work environment is still massively hostile. Because they lack mentorship and role models.
And yet, the future is in code. 80% of the jobs in the next decade will require technological skills. And because technology will shape the future. With the rise of AI and robots, what will happen if we let women out of it?
So let's check which initiatives exist to shift the balance in tech!
Initiatives shifting the balance in the sports sphereShiftbalance
Sports has long been considered an "unsuitable activity for ladies". Female athletes still receive less media coverage and less money. Yet, sport is a great way to develop confidence. SO which are the initiatives shifting the sports balance?
Sex is good, healthy, natural. And yet, we managed to transform the act of making love and babies in one of the most sinful activity on the planet.
Our sex education is now mostly done through male-gaze porn.
Lingering myths about menstruation and sexuality lead to terrible consequences. And women even experience an orgasm gap!
So how do we shift the sex balance? How do we promote more sex positivity and happiness?
Women are victims of the longest war.
A war costing us $8 Trillion a Year.
What are we doing to challenge rape culture and gender based violence? Here are some solutions!
Around the world, many gender activists try to balance the world.
Which strategies do they use? How do they leverage new media to reach a greater impact? Which tools can you use yourself?
Our stories have been written by men. Mostly about men. Or about women perceived through male gaze. So we end up seeing the world through one eye only. How can we reclaim the narrative? How can we foster a more balanced storytelling?
In all our institutions, we are still experiencing a tremendous leadership gap. We will talk about the remaining barriers and unconscious biases towards female leadership and the different existing initiatives to overcome it.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Donate to charity during this holiday seasonSERUDS INDIA
For people who have money and are philanthropic, there are infinite opportunities to gift a needy person or child a Merry Christmas. Even if you are living on a shoestring budget, you will be surprised at how much you can do.
Donate Us
https://serudsindia.org/how-to-donate-to-charity-during-this-holiday-season/
#charityforchildren, #donateforchildren, #donateclothesforchildren, #donatebooksforchildren, #donatetoysforchildren, #sponsorforchildren, #sponsorclothesforchildren, #sponsorbooksforchildren, #sponsortoysforchildren, #seruds, #kurnool
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
12. Designing meaningful and innovative solutions that
serve your constituents begins with understanding
their needs, hopes and aspirations for the future.
The Hear booklet will equip the team with methodologies
and tips for engaging people in their own contexts in
order to understand the issues at a deep level.
HEAR:
GOALS
Goals of this book are to guide:
» WHO TO TALK TO
» HOW TO GAIN EMPATHY
» HOW TO CAPTURE STORIES
13. 79DCH
To move from research to real-world solutions, you will
go through a process of synthesis and interpretation.
This requires a mode of narrowing and culling information
and translating insights about the reality of today into a set
of opportunities for the future. This is the most abstract
part of the process, when the concrete needs of individuals
are transformed into high-level insights about the larger
population and system frameworks that the team creates.
With defined opportunities, the team will shift into a
generative mindset to brainstorm hundreds of solutions
and rapidly make a few of them tangible through
prototyping. During this phase, solutions are created
with only the customer Desirability filter in mind.
CREATE:
GOALS
Goals of the Create Phase are:
» MAKING SENSE OF DATA
» IDENTIFYING PATTERNS
» DEFINING OPPORTUNITIES
» CREATING SOLUTIONS
14. Once the design team has created many desirable
solutions, it is time to consider how to make these
feasible and viable. The Deliver phase will move
your top ideas toward implementation.
The activities offered here are meant to complement
your organization’s existing implementation processes
and may prompt adaptations to the way solutions
are typically rolled out.
In the Deliver Phase, your team will:
» IDENTIFY REQUIRED CAPABILITIES
» CREATE A MODEL FOR FINANCIAL SUSTAINABILITY
» DEVELOP AN INNOVATION PIPELINE
» PLAN PILOTS & MEASURE IMPACT
DELIVER:
GOALS
15.
16. The bootleg is a working document, which
impart in “design thinking bootcamp,” our fo
2009 edition, we reworked many of the me
teaching and added a number of new meth
presented in this guide are culled from a w
who have helped us build the content we u
this guide as a curation of the work of many
d.school and also from other far-reaching a
the people who have contributed to the me
This resource is free for you to use and sh
We only ask that you respect the Creative
commercial use). The work is licensed und
NonCommercial-ShareAlike 3.0 Unported L
visit http://creativecommons.org/licenses/b
We welcome your reactions to this guide.
use it in the field. Let us know what you fin
created yourself – write to: bootleg@dscho
Cheers,
The d.school
17. Check this out —
It’s the d.school bootcamp bootleg.
This compilation is intended as an active toolkit to support your design
thinking practice. The guide is not just to read – go out in the world and try
these tools yourself. In the following pages, we outline each mode of a human-
centered design process, and then describe dozens of specific methods to do
design work. These process modes and methods provide a tangible toolkit which
support the seven mindsets — shown on the following page – that are vital
attitudes for a design thinker to hold.
The bootleg is a working document, which captures some of the teaching we
impart in “design thinking bootcamp,” our foundation course. An update from the
2009 edition, we reworked many of the methods based on what we learned from
teaching and added a number of new methods to the mix. The methods
presented in this guide are culled from a wide range of people and organizations
who have helped us build the content we use to impart design thinking. Think of
this guide as a curation of the work of many individuals, who hail both from the
d.school and also from other far-reaching areas of the design world. We thank all
the people who have contributed to the methods collected in this guide.
This resource is free for you to use and share – and we hope you do.
We only ask that you respect the Creative Commons license (attribution, non-
commercial use). The work is licensed under the Creative Commons Attribution-
NonCommercial-ShareAlike 3.0 Unported License. To view a copy of this license,
visit http://creativecommons.org/licenses/by-nc-sa/3.0/
We welcome your reactions to this guide. Please share the stories of how you
use it in the field. Let us know what you find useful, and what methods you have
created yourself – write to: bootleg@dschool.stanford.edu
Cheers,
The d.school
Check this out —
It’s the d.school bootcamp bootleg.
This compilation is intended as an active toolkit to support your design
thinking practice. The guide is not just to read – go out in the world and try
these tools yourself. In the following pages, we outline each mode of a human-
centered design process, and then describe dozens of specific methods to do
design work. These process modes and methods provide a tangible toolkit which
support the seven mindsets — shown on the following page – that are vital
attitudes for a design thinker to hold.
The bootleg is a working document, which captures some of the teaching we
impart in “design thinking bootcamp,” our foundation course. An update from the
2009 edition, we reworked many of the methods based on what we learned from
teaching and added a number of new methods to the mix. The methods
presented in this guide are culled from a wide range of people and organizations
who have helped us build the content we use to impart design thinking. Think of
this guide as a curation of the work of many individuals, who hail both from the
d.school and also from other far-reaching areas of the design world. We thank all
the people who have contributed to the methods collected in this guide.
This resource is free for you to use and share – and we hope you do.
We only ask that you respect the Creative Commons license (attribution, non-
commercial use). The work is licensed under the Creative Commons Attribution-
NonCommercial-ShareAlike 3.0 Unported License. To view a copy of this license,
visit http://creativecommons.org/licenses/by-nc-sa/3.0/
We welcome your reactions to this guide. Please share the stories of how you
use it in the field. Let us know what you find useful, and what methods you have
created yourself – write to: bootleg@dschool.stanford.edu
Cheers,
The d.school
Focus on Human Values
Empathy for the people you are
designing for and feedback from these
users is fundamental to good design.
Radical Collaboration
Bring together innovators with varied
backgrounds and viewpoints. Enable
breakthrough insights and solutions to
emerge from the diversity.
Embrace Experimentation
Prototyping is not simply a way to validate your
idea; it is an integral part of your innovation
process. We build to think and learn.
Show Don’t Tell
Communicate your vision in an impactful and
meaningful way by creating experiences, using
illustrative visuals, and telling good stories.
Be Mindful Of Process
Know where you are in the design process,
what methods to use in that stage, and
what your goals are.
Craft Clarity
Produce a coherent vision out of messy
problems. Frame it in a way to inspire
others and to fuel ideation.
Bias Toward Action
Design thinking is a misnomer; it is more about
doing that thinking. Bias toward doing and
making over thinking and meeting.
18. Empathy is the foundation of a human-centered design process. To empathize, we:
- Observe. View users and their behavior in the context of their lives.
- Engage. Interact with and interview users through both scheduled and short ‘intercept’ encounters.
- Immerse. Experience what your user experiences.
As a human-centered designer you need to understand the people for whom you are designing. The
problems you are trying to solve are rarely your own—they are those of particular users; in order to design
for your users, you must build empathy for who they are and what is important to them.
Watching what people do and how they interact with their environment gives you clues about what they
think and feel. It also helps you to learn about what they need. By watching people you can capture
Empathize
MODE
Empathy is the foundation of a human-centered design process. To empathize, we:
- Observe. View users and their behavior in the context of their lives.
- Engage. Interact with and interview users through both scheduled and short ‘intercept’ encounters.
- Immerse. Experience what your user experiences.
As a human-centered designer you need to understand the people for whom you are designing. The
problems you are trying to solve are rarely your own—they are those of particular users; in order to design
for your users, you must build empathy for who they are and what is important to them.
Watching what people do and how they interact with their environment gives you clues about what they
think and feel. It also helps you to learn about what they need. By watching people you can capture
physical manifestations of their experiences, what they do and say. This will allow you to interpret
Empathize
MODE
’
We all carry our experiences, understanding, and expertise with us. These aspects of yourself are
incredibly valuable assets to bring to the design challenge – but at the right time, and with intentionality.
Your assumptions may be misconceptions and stereotypes, and can restrict the amount of real empathy you
can build. Assume a beginner’s mindset in order to put aside these biases, so that you can approach a
design challenge afresh.
Don’t judge. Just observe and engage users without the influence of value judgments upon their actions,
circumstances, decisions, or “issues.”
Question everything. Question even (and especially) the things you think you already understand. Ask
questions to learn about how the user perceives the world. Think about how a 4-year-old asks “Why?”
about everything. Follow up an answer to one “why” with a second “why.”
Be truly curious. Strive to assume a posture of wonder and curiosity, especially in circumstances that seem
either familiar or uncomfortable.
Find patterns. Look for interesting threads and themes that emerge across interactions with users.
Listen. Really. Lose your agenda and let the scene soak into your psyche. Absorb what users say to you,
and how they say it, without thinking about the next thing you’re going to say.
:: 6 ::
19. The solutions that emerge at the
end of the Human-Centered Design
should hit the overlap of these
three lenses; they need to be
Desirable, Feasible, and Viable.
DESIRABILIT Y
FEASIBILIT Y VIABILIT Y
Start Here
Introduction
The Three Lenses of
Human Centered Design
20.
21.
22.
23.
24.
25. The following set of principles represents a concerted effort by donors to capture the most important lessons learned
by the development community in the implementation of technology-enabled programs. Having evolved from a
previous set of implementer precepts endorsed by over 300 organizations, these principles seek to serve as a set of
living guidelines that are meant to inform, but not dictate, the design of technology-enabled development programs.
PRINCIPLES FOR
DIGITAL DEVELOPMENT
ONE: DESIGN WITH THE USER
Develop context-appropriate
solutions informed by user needs.
Include all user groups in planning,
development, implementation,
and assessment.
Develop projects in an incremental
and iterative manner.
Design solutions that learn from and
enhance existingworkflows, and
plan for organizational adaptation.
Ensure solutions are sensitive to, and
useful for, the most marginalized
populations:women, children, those
with disabilities, and those affected
by conflict and disaster.
TWO: UNDERSTAND THE
ECOSYSTEM
Participate in networks and
communities of like-minded
practitioners.
Align to existing technological, legal,
and regulatory policies.
THREE: DESIGN FOR SCALE
Design for scale from the start, and
assess and mitigate dependencies
that might limit ability to scale.
Employ a “systems” approach to
design, considering implications of
design beyond an immediate project.
Be replicable and customizable in
other countries and contexts.
Demonstrate impact before scaling
a solution.
Analyze all technology choices
through the lens of national and
regional scale.
Factor in partnerships from
the beginning, and start early
negotiations.
FOUR: BUILD FOR
SUSTAINABILITY
Plan for sustainability from the start,
including planning for long-term
financial health, e.g. , assessing total
cost of ownership.
Utilize and invest in local
communities and developers by
default, and help catalyze their
growth.
Engagewith local governments to
ensure integration into national
strategy, and identify high-level
government advocates.
FIVE: BE DATA DRIVEN
Design projects so that impact
can be measured at discrete
milestoneswith a focus on outcomes
rather than outputs.
Evaluate innovative solutions and
areaswhere there are gaps in data
and evidence.
Use real-time information to
monitor and inform management
decisions at all levels.
When possible, leverage data as
a by-product of user actions and
transactions for assessments.
SIX: USE OPEN DATA, OPEN
STANDARDS, OPEN SOURCE,
OPEN INNOVATION
Adopt and expand existing
open standards.
Open data and functionalities,
and expose them in documented
APIs (Application Programming
Interfaces)where use by a larger
community is possible.
Invest in software as a public good.
Develop software to be open source by
defaultwith the code made available
in public repositories and supported
through developer communities.
SEVEN: REUSE AND IMPROVE
Use, modify, and extend existing
tools, platforms, and frameworks
when possible.
Develop in modularways favoring
approaches that are interoperable
over those that are monolithic
by design.
EIGHT: ADDRESS PRIVACY &
SECURITY
Assess and mitigate risks to the
security of users and their data.
Consider the context and needs for
privacy of personally identifiable
informationwhen designing
solutions and mitigate accordingly.
Ensure equity and fairness in
co-creation, and protect the best
interests of the end-users.
NINE: BE COLLABORATIVE
Engage diverse expertise across
disciplines and industries at all
stages.
Work across sector silos to create
coordinated and more holistic
approaches.
Documentwork, results, processes,
and best practices, and share them
widely.
Publish materials under a Creative
Commons license by default,with
strong rationale if another licensing
approach is taken.
For more information, visit
DIGITALPRINCIPLES.ORG
36. • Syria Untold is an independent digital media project
exploring the storytelling of the Syrian struggle and the
diverse forms of resistance. We are a team of Syrian
writers, journalists, programmers and designers living in
the country and abroad trying to highlight the narrative of
the Syrian revolution, which Syrian men and women are
writing day by day.
40. The project aims to empower Palestinians to document human rights violations and to
provide evidence both to the public and to Israeli authorities.
42. What Took You So Long is a team of
documentary filmmakers dedicated to
filming unsung heroes and untold stories.
We like to film what we love, and that has
led us to food, farmers, nomads,
entrepreneurs, designers, innovators and
educators.
We’ve worked with the biggest and the
smallest, the head honchos and the
grassroots.
We tell stories. Guerrilla filmmaking takes
us to the most remote areas of the world.
We look for untold stories and unsung
heroes. Care to join?
45. Bypass traditional structures and
hierarchies
Technological disruption tears through social norms, regulatory structures, and
adjusts the balance of power between stakeholders.
106. OCHA POLICY AND STUDIES SERIES
HUMANITARIANISM
IN THE
NETWORK AGE
INCLUDING WORLD HUMANITARIAN
DATA AND TRENDS 2012
107. 17
However, it is clear that changes have taken place. A recent ALNAP
report on the State of the Humanitarian System identified a growing
assertiveness of aid-recipient Governments and regional organizations,
alongside an increasing capacity to organize their response in
emergencies.10
This is partly a function of increased economic capacity
and partly a desire for greater self-reliance.
Relief page on
Facebook
Private-sector organizations in humanitarian communications
Private mobile phone providers, technology and logistics companies are playing an
increasingly critical role in humanitarian response. In 2011, the GSM Association11
founded a Disaster Response Programme to plan for emergencies and to cooperate
with humanitarian organizations in disasters. Mobile phone companies provide critical
infrastructure and can be a valuable source of data, which can be used to improve
preparedness and track vulnerability.
For example, in September 2012, the mobile phone company Orange launched a Data for
Development challenge in Côte d’Ivoire.12
The initiative offered researchers access to data
generated by the use of mobile phones to improve human well-being, such as identifying
early signs of epidemics.13
Google has a dedicated unit to support information access in emergencies (Google Crisis
Response). Facebook established a page after the Haiti earthquake (Global Disaster
Relief) that brings together initiatives to help during emergencies around the world, and
which has 711,000 followers. Local media, an often-overlooked private-sector actor, plays
multiple roles: it is part of the affected population, key to local information gathering and
dissemination, and can become a responder in its own right.
As the scale of these partnerships has grown, some issues have arisen. A particular
challenge lies in tensions over the use of proprietary information and systems, such as
commercial mapping platforms. Investment in more-robust partnership protocols will allow
for faster cooperation in emergencies.
108. 20
Communicating in the world’s largest refugee camp
The Dadaab area, near the Kenya/Somalia border, is often described as the world’s largest
refugee camp. Three independent camps (Hagadera, Ifo and Dagahaely) cover an area of
over 50 km2
(the size of 7,000 football pitches) and house more than 450,000 refugees1
against an official capacity of 90,000 refugees. The camps were constructed in response
to the crisis in Somalia in the 1990s. In 2011 they became the centre of attention once
more, as thousands of refugees fled to Kenya to escape famine and conflict.
A 2011 study of Dadaab, by Internews, showed the cost of a lack of communication in
the camps. More than 70 per cent of newly arrived refugees said that they didn’t know
how to register for aid or locate family members. More than 40 per cent of long-term
camp residents found themselves unable to raise concerns with aid organizations or
Government representatives.
The study showed the opportunities for using a range of media, such as radio, cell phones
and the Internet, to reach new arrivals. Over 90 per cent of long-term residents and 60
per cent of new arrivals preferred radio as an information source. By comparison, use
of the Internet and mobile phones was at 20 per cent for long-term arrivals and 10 per
cent for new arrivals. There was also significant evidence of a gender bias: more men had
access to mobile phones and the Internet. Soldiers and policemen, Government officials
and humanitarian workers were ranked as the least valuable source of information (used
by fewer than 0.5 per cent of respondents).
The conclusions identified the need for direct humanitarian support for investment in
more appropriate media platforms, such as radio, to reach camp residents. In response,
UNHCR and others helped Star FM, a Somali-language Kenyan radio network, to establish
a local radio station.
Easy access to data and analysis, through
technology, can help people make better life-
refugee camp preferring radio
as an information source
Communicating in the world’s largest refugee camp
The Dadaab area, near the Kenya/Somalia border, is often described as the world’s largest
refugee camp. Three independent camps (Hagadera, Ifo and Dagahaely) cover an area of
over 50 km2
(the size of 7,000 football pitches) and house more than 450,000 refugees1
Centre for Medium-Range Weather Forecasts
made rainfall predictions for Pakistan that
suggested a high risk of flooding. But as the
centre did not have an agreement with the
Government of Pakistan and did not share
its information publically, the forecasts never
reached Pakistan.18
Had that information
reached the right people at the right time,
and if communities had been capable and
willing to respond rapidly, over 2,000 lives
might have been saved.19
Easy access to data and analysis, through
technology, can help people make better life-
Long-term residents of Dadaab
refugee camp preferring radio
as an information source
90%
social networks, especially in middle-income
countries. The Philippines has over 14 million
active social network users, Malaysia has 11
million and China over 150 million. It is still
early (Internet-based social networks are
only about five years old), but the growth is
striking.
As the information on the next two pages
shows, the adoption, use and choice of
technology depend on many factors. They
include affordability, availability, literacy,
gender, age, status, physical abilities,
cultural preferences, political environment,
and the media/IT/telecoms network and
infrastructure. But as costs fall and coverage
increases, all indicators suggest that usage
will continue to increase rapidly in rural areas
and among poorer people.
The desire to communicate is a fundamental
feature of the network age. Pervasive mobile
telephony coupled with increasing access
to social networks means information about
who are willing an
The combination o
technological reac
that people interac
assistance. Wherea
assumptions abou
people now have t
need and want. By
engage with their
and individuals are
help themselves a
helped by others,
and sometimes glo
needs.
Improving the flow
the realization of a
“freedom to… see
information and id
regardless of any f
the Universal Decl
Evidence from the
action suggests th
increasingly dema
found.
Together, the incre
communications n
network of people
are defining a new
humanitarian assis
Mobile phone subscribers in
Africa in 2012. About 70% of
the total population.
735
million
109. There is a big
ange now. Long
efore, food used
stay overnight
ecause there was no
ommunication.
ow we get
formation
mmediately, even
hen the trucks are
ll in Isiolo. We are
ware that food is
riving
morrow, and
e go ready for
stribution.”
mmunity member
donyiro
Somalia Speaks – text messaging gives people a voice
For the February 2012 London Conference on Somalia, the Al
Jazeera TV network asked Somali citizens, via text message, how
the conflict had affected their lives. With help from the diaspora,
more than 2,000 responses were translated, geo-located and
made available to conference attendees. The Somalia Speaks
project enabled the voices of people from one of the world’s
most inaccessible, conflict-ridden areas, in a language known
to few outside their community, to be heard by decision makers
from across the planet. Samples of these messages are below:
I am Abdi Wahab Sheikh Ahmed and I am in Bosaso.
My message which I am sending the Somali delegation
which is partaking in the London Conference is that
they should be sceptical about the outcomes of this
conference. They have a God given responsibility to
their people which they represent.20
My name is Faiza Mohamud Muse. I am sending the
Somali delegation. If you need or care about your
people or your nationhood, then go and include your
voices in the conference, and I hope that Allah/God
makes it one of joyful outcomes for the people of the
Horn of Africa.21
I am from the Ceelqooxle district in Galgaduud region.
This year’s events have affected me deeply. What I
experienced this year was my worst ever. The worst
event is what I have seen on the Universal TV, when
al-Shabab militia exploded students who were awaiting
their exam results in Mogadishu.22
Jaabiri, from Puntland. Please look after Somalia and do
not allow to be separated and pitted against each other,
and don’t agree to colony and take advantage of this
opportunity.23
deeper relationship between the aid agency
and the data source. Information is often
transmitted through the use of SMS short-
codes, in which pre-agreed codes are used
to relay critical information.
The Voix des Kivus57
project in Eastern DRC
launched an SMS-based crowdseeding58
effort to test whether accurate, systematic
and representative data could be collected
from a conflict zone over time. Researchers
from Columbia University distributed cell
phones and solar chargers to a representative
of a local women’s organization, a
representative elected by the community
and a traditional leader.59
These leaders
were asked to collect data on daily events
and needs using a system of shorthand
codes. To prevent retribution from local rebel
groups,60
issues around privacy and security
were carefully addressed and leaders were
able to self-classify their messages. Over 18
months, Voix des Kivus received more than
4,000 pre-coded messages and 1,000 text
person transactions, banking has gone
digital.
Mobile money, i.e. the use of cell phones
as digital wallets, has advanced faster in
developing countries than in the OECD.
Three quarters of the countries that use
mobile money most frequently are in
Adults using mobile
money in Somalia
34%
110. 27
Saving lives with big data
A July 2012 study demonstrated that real-time monitoring of Twitter messages in Haiti
could have predicted the October/November 2010 cholera outbreaks two weeks earlier
than they were detected.33
Anonymised data, shared by Digicel, demonstrated that
population movements in response to the cholera outbreak began prior to official detec-
tion of the outbreak.34
Deaths from cholera are preventable and outbreaks are more
easily dealt with in their early stages. This means there was a lost opportunity to save
lives. While there is no way to arrive at a precise statistic, over 200 people had died by
23 October,35
four days after first detection,36
and 900 by 16 November.37
Overall,
more than 6,000 people died and over 400,000 became ill.38
The US Geological Survey (USGS) has taken a systematic approach to data generated
by Twitter through its Twitter Earthquake Detection (TED), which monitors reports of
shaking in real time. Combined with seismologists’ analysis, TED has reduced the time
required to pinpoint the epicentre of a quake from 20 minutes to three to four minutes.39
USGS has also built a system (PAGER) 40
that automatically and rapidly estimates the dis-
tribution of shaking, the number of people and settlements exposed to severe shaking,
and the range of possible fatalities and economic losses. The estimated losses trigger
the appropriate colour-coded alert, which determines the suggested levels of response:
no response needed (green), local/regional (yellow), national (orange) or international
(red).
Translating these efforts into action requires connecting raw data to analysis and then
analysis to decision makers. Ultimately, decisions have to be made by Governments,
communities, individuals and, where relevant, the international humanitarian system.
The potential of big data (or indeed all new data sources) to improve the quality of these
decisions requires the data to be used and understood.
infancy. Two uses of big data are highlighted
in the case study below, but there are many
Historical accounts [of past disasters]
were also taken into consideration.”
Leo Jasareno – Director, Department of the
Environment and Natural Resources, Philippines. 42
111. 50
across Haiti as well as in the diaspora. Radio One was only one of many stations that
provided an ad hoc reunification service; all of these stations subsequently reported
their need for basic assistance, such as fuel and cell phone credits.102
Figure 11
Radio One reunification system
RADIO ONE REUNIFICATION SYSTEM
2010 earthquake in Haiti
Radio
One
verified
information
Requests
and
names
logged
by Radio
One team
Diffusion
of verified
informa-
tion
People searching
for missing family
or friends contact
Radio One
Reunification
Information given to
Radio’s motorbike
courier for ground
verification
via Facebook
face-to-face
contact
via Twitter
via Facebook
radio
broadcast
via Twitter
112. Opening Government data
to the public
In 2011, Kenya became the
first country in Africa to begin
systematically putting national data
online for access and use by citizens.
The Kenya Open Data Initiative
(KODI) includes data sets in categories
such as health, water and sanitation,
poverty and energy hosted on a
dedicated website (https://www.
opendata.go.ke). It is open to all
users to create interactive charts and
tables, or to download the data for
their own initiatives. One year on, the
platform has been widely used by
developers and activist groups, and
has considerable potential to improve
response in crises.46
Open-data policies have spread far
and wide. The cities of Lima, Peru,47
and Dalian, China,48
have open-data
portals, as do the Governments
of India49
and Brazil.50
Just as
Governments have adopted open-
data policies, transparency standards
have been embraced for international
aid programming. The UN Office for
the Coordination of Humanitarian
Affairs (OCHA), the World Food
Programme, the United Nations
Children’s Fund and the United
Nations Development Programme
have all signed up to the International
Aid Transparency Initiative standard, as
have major donors (Australia, Canada,
Denmark, Finland, Germany, Ireland,
Netherlands, New Zealand, Norway,
Sweden, Switzerland, the UK and the
opportunities yet to be discovered.
B. Rich data through
Geographical Information
Systems
Widespread access to Global Positioning
System information through mobile phones,
coupled with the increased availability of
satellite imagery, allows for unprecedented
geographic precision to be added to raw
data. This offers significant opportunities for
crisis responders. Geographical Information
Systems (GIS), which combine hardware
and software used for the storage, retrieval,
mapping and analysis of geographic data,
have long been an essential component
of effective crisis response.41
But today,
technology once limited to experts and
institutions is available to anyone. This has
allowed groups of self-organizing volunteers
to place SMS messages and social media
postings on dynamic maps, highlighting
clusters of cries for help in an earthquake, or
identifying where roads have been washed
away after a flood.
The use of spatial data in humanitarian
action is not new. It is, however, starting
to trickle down to the community level. To
reduce community vulnerability to crisis,
the Philippines Government has publicly
distributed geo-hazard maps that outline
disaster-prone areas. These maps colour
code areas as low, moderate or high in their
susceptibility to floods, flash floods and
landslides, mark areas that are prone to