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On	
  the	
  Frontline:	
  
Technology,	
  Design	
  and	
  
Social	
  Change	
  


Ken	
  Banks	
  
Founder	
  




                           Humanitarian Technology Challenge Conference 2009
Mobile	
  conservation	
  
Photo:	
  Karen	
  Hayes	
  


                               Humanitarian Technology Challenge Conference 2009
Local.	
  Global.	
  Mobile	
  impact	
  
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
African	
  entrepreneurship	
  
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
SMS	
  on	
  the	
  frontline	
  
Photo:	
  Josh	
  Nesbit	
  


                                    Humanitarian Technology Challenge Conference 2009
Dictators	
  from	
  space	
  
Image:	
  http://www.globalsecurity.org	
  



                                              Humanitarian Technology Challenge Conference 2009
The	
  dark	
  continent(s)	
  
Image:	
  NASA	
  



                                  Humanitarian Technology Challenge Conference 2009
Image:	
  GSM	
  World	
  /	
  GSM	
  Association	
  

                                                        Humanitarian Technology Challenge Conference 2009
Mobile	
  adoption	
  by	
  users	
  drives        	
  
 SMS	
  adoption	
  by	
  local	
  NGOs  	
  
which	
  is	
  increasingly	
  driven	
  by   	
  
                 a	
  range	
  of
                                	
  

   formal	
  and	
  informal
                           	
  
economic	
  activity,	
  without	
  which 	
  
    little	
  would	
  be	
  possible	
  


                                              Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  

                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  

                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  

                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  

                                             Humanitarian Technology Challenge Conference 2009
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  

                                             Humanitarian Technology Challenge Conference 2009
“The	
  impact	
  that	
  mobile	
  phones	
  have             	
  
        on	
  the	
  developing	
  world	
  is	
  as
                                                   	
  
  revolutionary	
  as	
  roads,	
  railways	
  and          	
  
 ports,	
  increasing	
  social	
  cohesion	
  and            	
  
   releasing	
  the	
  entrepreneurial	
  spirit        	
  
that	
  stimulates	
  trade	
  and	
  creates	
  jobs”               	
  


                  Professor	
  Leonard	
  Waverman    	
  
                    London	
  Business	
  School 	
  
                         February	
  2007   	
  


                                                             Humanitarian Technology Challenge Conference 2009
It’s	
  about	
  control	
  and	
  ownership	
  
Photo:	
  National	
  Geographic	
  


                                          Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
Health	
                    Radio	
  

Alerts	
                    Monitoring	
  

Jobs	
                      Surveys	
  

Prices	
  

             Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
ROOTS	
  IN	
  	
  

CONSERVATION	
  
	
  	
  	
  	
  NOT	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ACTIVISM	
  
                (although	
  the	
  problems	
  are	
  not	
  too	
  dissimilar)	
  	
  


                                                                                Humanitarian Technology Challenge Conference 2009
Bushbuckridge,	
  South	
  Africa	
  
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                             Humanitarian Technology Challenge Conference 2009
“FrontlineSMS	
  provides	
  the	
  tools	
  necessary	
  for	
  
people	
  to	
  create	
  their	
  own	
  projects	
  that	
  make	
  a	
  
                            difference     	
  
It	
  empowers	
  innovators	
  and	
  organisers	
  in	
  the	
  
developing	
  world	
  to	
  achieve	
  their	
  full	
  potential	
  
          through	
  their	
  own	
  ingenuity”          	
  

                              Africa	
  Journal	
    	
  
             “ICT	
  infrastructure	
  –	
  Meet	
  the	
  innovators”
                                                                     	
  
                                 Fall	
  2007  	
  



                                                                    Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
Nigeria	
  /	
  Philippines	
  /	
  Malawi	
  




                                             Humanitarian Technology Challenge Conference 2009
Zimbabwe	
  




               Humanitarian Technology Challenge Conference 2009
Kenya,	
  Malawi,	
  Uganda,	
  Zambia	
  




Image:	
  Stop	
  Stockouts	
  



                                       Humanitarian Technology Challenge Conference 2009
Afghanistan	
  




                  Humanitarian Technology Challenge Conference 2009
“During	
  a	
  recent	
  security	
  alert,	
  
FrontlineSMS	
  was	
  essential	
  for	
  us	
  getting	
  
 the	
  word	
  out	
  quickly.	
  E-­‐mail	
  was	
  down,	
  
  voice	
  was	
  spotty	
  but	
  SMS	
  still	
  worked 	
  

  We	
  had	
  female	
  staff	
  at	
  a	
  school	
  near	
  a	
  
major	
  incident	
  and	
  were	
  able	
  to	
  tell	
  them	
  
to	
  stay	
  put	
  till	
  things	
  quietened	
  down.	
  All	
  
       my	
  staff	
  made	
  it	
  home	
  safe	
  today”         	
  
                                                    Humanitarian Technology Challenge Conference 2009
Iraq	
  




           Humanitarian Technology Challenge Conference 2009
Vietnam,	
  Cameroon,	
  Nepal	
  




                                     Humanitarian Technology Challenge Conference 2009
Malawi	
  




Photo:	
  Josh	
  Nesbit	
  



                               Humanitarian Technology Challenge Conference 2009
Impact	
  after	
  _irst	
  
six	
  months	
  of	
  
operation:	
  

Fuel	
  saving:	
  
$3,500	
  
Travel	
  time	
  saving:	
  
1,000	
  hours	
  
Annual	
  running	
  costs:	
  
$500	
  
Implementation	
  costs:	
  
$3,000	
  
Data:	
  Josh	
  Nesbit	
  



                                  Humanitarian Technology Challenge Conference 2009
Kenya,	
  Tanzania	
  




Photo:	
  Kickstart	
  



                          Humanitarian Technology Challenge Conference 2009
Afghanistan	
  




                  Humanitarian Technology Challenge Conference 2009
Obama	
  in	
  Ghana	
  




Image:	
  Guardian.co.uk	
  


                               Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
Community	
  




                Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
Engage.	
  Entertain.	
  Connect.	
  
Photo:	
  Erik	
  Hersman,	
  White	
  African	
  


                                                     Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009
Engage.	
  Entertain.	
  Connect.	
  
Photos:	
  Various	
  


                                        Humanitarian Technology Challenge Conference 2009
Photo:	
  http://	
  www.thevoiceofreason.com	
  


                                                    Humanitarian Technology Challenge Conference 2009
Don’t	
  lose	
  sight	
  of	
  the	
  bigger	
  picture	
  
Photo:	
  Ken	
  Banks,	
  kiwanja.net	
  


                                                 Humanitarian Technology Challenge Conference 2009
Humanitarian Technology Challenge Conference 2009

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On the front line mlibraries seminar May 2010