An interactive mobile learning program could help struggling learners in remote areas by providing engaging math lessons and practice problems tailored to their level. Teachers could also use it to supplement their lessons when resources are limited. Mobile technology has the potential to improve educational access and outcomes.
Establishing a Humanitarian Entrepreneurial Innovation Space - January 2016Katie Whipkey
The document discusses establishing a Humanitarian Entrepreneurial Innovation Space (HEIS) with the goals of addressing the growing needs of affected populations and enabling collaboration between local innovators and humanitarian practitioners. It proposes a model of a Humanitarian Entrepreneurial Incubator (HEI) that would be a partnership where humanitarian organizations host entrepreneurs and provide resources and expertise as they develop innovative humanitarian solutions. The HEI aims to spur innovation within organizations and empower local communities through entrepreneurship.
Ieee Humanitarian Technology Webinar Leveraging Ict For The Bop Marc Van Den ...Data4Resilience
The document discusses business models for using information and communication technologies (ICT) to help reduce poverty. It analyzes 15 case studies across sectors like education, health, agriculture, and financial services. Successful models had an entrepreneurial start by focusing on customers' willingness to pay rather than needs, and took a systemic approach to scale up by offering related services across sectors to capture more of customers' spending. Leaders face common challenges like developing enabling policies, recruiting agents and staff, and building internal capacity.
The document summarizes an online certificate course in disaster management offered jointly by Tata Institute of Social Sciences (TISS) and the International Federation of Red Cross and Red Crescent Societies (IFRC). The course aims to provide both academic and practical training in disaster management through 6 credit modules, assignments, discussions, and a 1-month field practicum. It attracts a diverse global student body from humanitarian backgrounds who seek to address disasters in a holistic and inclusive way.
BENGTSSON-Big Data in the Service of Humanitarian OperationsUN Global Pulse
http://www.unglobalpulse.org/unicef-virtualworkshop
Dr. Linus Bengtsson - a clinical epidemiologist – discussed his work with mobile phone networks to effectively track population movements following the Haiti Earthquake. The data collected assisted the more efficient distribution of humanitarian relief to populations in need. His new organization, Flowminder, based in Stolkholm Sweden, is establishing a global clearinghouse for aggregating, analyzing, and disseminating anonymized mobile phone location data to NGOs and relief agencies during disaster relief and reconstruction efforts.
Casper Sitemba (Government of Kenya) for the Open Government in Agriculture and Nutrition lightning talk session at the Open Government Partnership (OGP) in Mexico City, 28 October 2015.
This document discusses environmental sound management of e-waste by the ICT sector. It outlines the challenges of increasing e-waste volumes, lack of standardized measures and regulations. The International Telecommunication Union (ITU) plays a key role in developing standards and recommendations to address e-waste. The ITU works to assist countries in developing e-waste policies and help companies reduce their environmental impact. Specific ITU recommendations cover issues like universal chargers, batteries, recycling procedures and labels to help reduce e-waste and promote sustainability in the ICT sector.
Establishing a Humanitarian Entrepreneurial Innovation Space - January 2016Katie Whipkey
The document discusses establishing a Humanitarian Entrepreneurial Innovation Space (HEIS) with the goals of addressing the growing needs of affected populations and enabling collaboration between local innovators and humanitarian practitioners. It proposes a model of a Humanitarian Entrepreneurial Incubator (HEI) that would be a partnership where humanitarian organizations host entrepreneurs and provide resources and expertise as they develop innovative humanitarian solutions. The HEI aims to spur innovation within organizations and empower local communities through entrepreneurship.
Ieee Humanitarian Technology Webinar Leveraging Ict For The Bop Marc Van Den ...Data4Resilience
The document discusses business models for using information and communication technologies (ICT) to help reduce poverty. It analyzes 15 case studies across sectors like education, health, agriculture, and financial services. Successful models had an entrepreneurial start by focusing on customers' willingness to pay rather than needs, and took a systemic approach to scale up by offering related services across sectors to capture more of customers' spending. Leaders face common challenges like developing enabling policies, recruiting agents and staff, and building internal capacity.
The document summarizes an online certificate course in disaster management offered jointly by Tata Institute of Social Sciences (TISS) and the International Federation of Red Cross and Red Crescent Societies (IFRC). The course aims to provide both academic and practical training in disaster management through 6 credit modules, assignments, discussions, and a 1-month field practicum. It attracts a diverse global student body from humanitarian backgrounds who seek to address disasters in a holistic and inclusive way.
BENGTSSON-Big Data in the Service of Humanitarian OperationsUN Global Pulse
http://www.unglobalpulse.org/unicef-virtualworkshop
Dr. Linus Bengtsson - a clinical epidemiologist – discussed his work with mobile phone networks to effectively track population movements following the Haiti Earthquake. The data collected assisted the more efficient distribution of humanitarian relief to populations in need. His new organization, Flowminder, based in Stolkholm Sweden, is establishing a global clearinghouse for aggregating, analyzing, and disseminating anonymized mobile phone location data to NGOs and relief agencies during disaster relief and reconstruction efforts.
Casper Sitemba (Government of Kenya) for the Open Government in Agriculture and Nutrition lightning talk session at the Open Government Partnership (OGP) in Mexico City, 28 October 2015.
This document discusses environmental sound management of e-waste by the ICT sector. It outlines the challenges of increasing e-waste volumes, lack of standardized measures and regulations. The International Telecommunication Union (ITU) plays a key role in developing standards and recommendations to address e-waste. The ITU works to assist countries in developing e-waste policies and help companies reduce their environmental impact. Specific ITU recommendations cover issues like universal chargers, batteries, recycling procedures and labels to help reduce e-waste and promote sustainability in the ICT sector.
Circuit switch telecommunication networkmangal das
This document summarizes the structure and components of the traditional telephone network, including exchanges, signaling systems, trunk lines, and hierarchies like PDH and SDH. It discusses the overall network architecture with analog and digital switches connected by various types of trunk lines. Signaling systems have evolved from SS1 to SS7 to support intelligent network services. SDH/SONET networks employ synchronous multiplexing in optical networks to transport telephone calls in digital formats. Bibliographies are also provided to learn more about digital telephony and SDH/SONET networks.
Software are programs that enable computers to perform tasks by processing instructions. There are two main types: system software like operating systems, utilities, and drivers; and application software for specific tasks like word processing, games, etc. Software can be proprietary, sold commercially, freeware, or open source. It is installed from physical media or downloaded, and some common file types are associated with applications like .doc files for Word.
Introduction for telecommunication technology basic terms and concepts.
Referring the wikipedia, Slideshare and lecture note of Fudan university.
I got a reference documents from Google.
Information and communication technology:a class presentationSelim Reza Bappy
its a powerpoint presentation of the student of hon's 2nd year (2012-13)of the department of Information Science and Library Management of the University of dhaka. It will be helpfull for the junior.
ICT has transformed the military from dumb bombs to smart weapons, people-centric to network-centric battlefields, and hardware-based to software-based forces. Key changes include weapons that can now communicate and precisely target specific targets without collateral damage, real-time combat surveillance instead of after-action reviews, use of unmanned aerial vehicles and satellites for reconnaissance, and software replacing hardware as the primary force multiplier. ICT has revolutionized modern warfare and military operations.
ICT can be used effectively in teacher education to enhance teaching and learning. It allows for more flexible and self-paced learning, and better connectivity between teachers and students. However, successful integration of ICT requires teachers to be comfortable with technology, have strong lesson planning incorporating its use, and address issues like technical reliability and preventing students from getting distracted. Overall, ICT is best used as a tool to supplement instruction when teachers have the right skills, resources, and constructivist teaching approach.
Media Trendy 2012 Bernhard Glock - What Inspires Me Most Today After Having L...Media Trendy
Main issues: The secret to effective communication. Understanding the new consumer media behavior at the start of the media process. Creativity becomes core work of media agencies. Truly integrated communication cuts through all lines. The new emerging media trends and companies become the new players in media. My 8 key learnings how to win in media in the future.
The rise of new digital technologies
is one of the most exhilarating challenges facing
companies today. No sector or organization
is immune from the digital phenomenon,
which dictates its own pace and presence in
the management agenda. The question is no
longer when companies need to make digital
a strategic priority – this tipping point is past
– but how to embrace it and turn it to competitive
advantage.
Roundtable with the Communication 4 Development NetworkResearch to Action
The C4D Network joined Research to Action on the 27 July to discuss the findings of their mapping of the C4D landscape conducted in 2016. The mapping covered over 50 countries across the world.
Khon Kaen University implemented Google Apps for Education to improve collaboration and learning. Over 1,000 students and staff attended the launch event and training sessions. Within one week, there were over 5,000 Google Apps users on campus. Staff provided ongoing training and support. Google Apps enhanced how the university community learns and works together using ubiquitous mobile tools.
Leadership communication monitor brazil report finalketchumbrasil
The document discusses the findings of the Ketchum Leadership Communication Monitor study conducted in 2012. It provides background on the study's objectives to assess perceptions of today's leaders and their communication, rank important leadership attributes and behaviors, and provide counsel on effective leadership. The methodology section outlines that an online survey was fielded to over 3,700 respondents in 12 countries. Key findings from the global perspective section show that leaders are falling short of expectations across categories, and people are looking for honest, action-oriented leadership and clear communication.
DIGCOMP: Hacia un nuevo marco de formación en Competencias Digitales - 20/03/2017 - Sesión informativa en la Biblioteca María Moliner (Universidad de Zaragoza) - Stephanie Carretero Gómez, Scientific Officer, European Commission Joint Research Centre, Sevilla. "DigComp: Marco Europeo de Competencias Digitales para la ciudadanía" (Videoconferencia).
This document presents the IMD World Digital Competitiveness Ranking for 2020. It ranks 63 economies based on their capacity and readiness to adopt and explore digital technologies. The ranking is based on three factors: Knowledge, Technology, and Future Readiness. The ranking found that knowledge generation, talent development, effective regulation, and infrastructure continue to drive digital competitiveness. Countries that are flexible and able to adapt individuals and enterprises to changes sustain digital progress. The ranking was compiled using data from surveys conducted during the first wave of the COVID-19 pandemic. While the questions did not specifically address the pandemic, the trends identified take on added significance given technology's important role in combating the pandemic.
Are you busy or indispensible? Meaningful communications strategies in the di...Lars Voedisch
(Re-)Defining the role of PR: Integrating Communications with Your Business Strategy;
Determining the business value of social media PR and how to persuade management buy-in;
Creating impact: Are you busy or indispensible for your company?;
The future of PR: Current trends and challenges PR practitioners should be aware of
Compiled by Kurio & thenetworkone
The contributing experts and agencies are : Michał Kaliściak, Head of Content & Moderation, 180heartbeats +JUNG v MATT (PL), Kevin Fernandez, Social Media Producer, Adolescent Content (USA), Mar Camps, Digital Director, Atrevia (ES), Emily Ostrowska, Social Strategist, Culture (NZ), Adaobi Ugoago, Senior Creative Strategist, Day One Agency (USA), Silvia Tasso, Senior Digital Strategist & Francesca Trevisan, Digital Strategist, Different (IT), Jemma Parkin, Senior Account Manager, The Hallway (AU), Monika James, General Manager, Healthy Thinking Group Asia (SG), James Hebbert, Managing Director, Hylink UK (CH/UK), Lukas Hardy, Social Media Manager & Pancho González, Chief Creative Officer, Inbrax (CL), Oana Oprea, Head of Digital Planning, Jam Session (RO), Megan Perks, Executive Creative Director, Joe Public United (SA), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Rajesh Mehta, Chief Strategy Officer & Dhruv Gaur, Consultant, Digital Marketing, Medulla Communications (IN), Shannon Osborne, Head of Digital, Osaka Labs (UK), Lucas Florian, Unit Director, PIABO (DE), Kei Obusan, Senior Data and Insights Manager, Radarr (SG), Carol Chan, Managing Director, Comms8 (UK/HK), Presh Hunder, Social Media Manager & Jide Agbana, Product Marketing Manager, Enterfive (US / UK / NRA), Christopher Dimmock, SVP Integrated Strategy, Abelson Taylor (USA)
A short introduction to the MobiMOOC 2012 session on Mobiles for Development (M4D). More information about the course can be found at http://mobimooc.wikispaces.com/a+MobiMOOC+hello%21.
Digital Routes to Integration : How civic tech innovations are supporting ref...betterplace lab
The arrival of over one million refugees in Germany in 2015-16 sparked an intense wave of civic engagement. Scores of innovative digital projects were created to coordinate this engagement and support the process of refugee integration. Two years on we asked – what has happened to these projects? And what potential do digital approaches have for refugee integration? This report is a product of our research, comprising 78 interviews with digital projects, refugees and volunteers.
Circuit switch telecommunication networkmangal das
This document summarizes the structure and components of the traditional telephone network, including exchanges, signaling systems, trunk lines, and hierarchies like PDH and SDH. It discusses the overall network architecture with analog and digital switches connected by various types of trunk lines. Signaling systems have evolved from SS1 to SS7 to support intelligent network services. SDH/SONET networks employ synchronous multiplexing in optical networks to transport telephone calls in digital formats. Bibliographies are also provided to learn more about digital telephony and SDH/SONET networks.
Software are programs that enable computers to perform tasks by processing instructions. There are two main types: system software like operating systems, utilities, and drivers; and application software for specific tasks like word processing, games, etc. Software can be proprietary, sold commercially, freeware, or open source. It is installed from physical media or downloaded, and some common file types are associated with applications like .doc files for Word.
Introduction for telecommunication technology basic terms and concepts.
Referring the wikipedia, Slideshare and lecture note of Fudan university.
I got a reference documents from Google.
Information and communication technology:a class presentationSelim Reza Bappy
its a powerpoint presentation of the student of hon's 2nd year (2012-13)of the department of Information Science and Library Management of the University of dhaka. It will be helpfull for the junior.
ICT has transformed the military from dumb bombs to smart weapons, people-centric to network-centric battlefields, and hardware-based to software-based forces. Key changes include weapons that can now communicate and precisely target specific targets without collateral damage, real-time combat surveillance instead of after-action reviews, use of unmanned aerial vehicles and satellites for reconnaissance, and software replacing hardware as the primary force multiplier. ICT has revolutionized modern warfare and military operations.
ICT can be used effectively in teacher education to enhance teaching and learning. It allows for more flexible and self-paced learning, and better connectivity between teachers and students. However, successful integration of ICT requires teachers to be comfortable with technology, have strong lesson planning incorporating its use, and address issues like technical reliability and preventing students from getting distracted. Overall, ICT is best used as a tool to supplement instruction when teachers have the right skills, resources, and constructivist teaching approach.
Media Trendy 2012 Bernhard Glock - What Inspires Me Most Today After Having L...Media Trendy
Main issues: The secret to effective communication. Understanding the new consumer media behavior at the start of the media process. Creativity becomes core work of media agencies. Truly integrated communication cuts through all lines. The new emerging media trends and companies become the new players in media. My 8 key learnings how to win in media in the future.
The rise of new digital technologies
is one of the most exhilarating challenges facing
companies today. No sector or organization
is immune from the digital phenomenon,
which dictates its own pace and presence in
the management agenda. The question is no
longer when companies need to make digital
a strategic priority – this tipping point is past
– but how to embrace it and turn it to competitive
advantage.
Roundtable with the Communication 4 Development NetworkResearch to Action
The C4D Network joined Research to Action on the 27 July to discuss the findings of their mapping of the C4D landscape conducted in 2016. The mapping covered over 50 countries across the world.
Khon Kaen University implemented Google Apps for Education to improve collaboration and learning. Over 1,000 students and staff attended the launch event and training sessions. Within one week, there were over 5,000 Google Apps users on campus. Staff provided ongoing training and support. Google Apps enhanced how the university community learns and works together using ubiquitous mobile tools.
Leadership communication monitor brazil report finalketchumbrasil
The document discusses the findings of the Ketchum Leadership Communication Monitor study conducted in 2012. It provides background on the study's objectives to assess perceptions of today's leaders and their communication, rank important leadership attributes and behaviors, and provide counsel on effective leadership. The methodology section outlines that an online survey was fielded to over 3,700 respondents in 12 countries. Key findings from the global perspective section show that leaders are falling short of expectations across categories, and people are looking for honest, action-oriented leadership and clear communication.
DIGCOMP: Hacia un nuevo marco de formación en Competencias Digitales - 20/03/2017 - Sesión informativa en la Biblioteca María Moliner (Universidad de Zaragoza) - Stephanie Carretero Gómez, Scientific Officer, European Commission Joint Research Centre, Sevilla. "DigComp: Marco Europeo de Competencias Digitales para la ciudadanía" (Videoconferencia).
This document presents the IMD World Digital Competitiveness Ranking for 2020. It ranks 63 economies based on their capacity and readiness to adopt and explore digital technologies. The ranking is based on three factors: Knowledge, Technology, and Future Readiness. The ranking found that knowledge generation, talent development, effective regulation, and infrastructure continue to drive digital competitiveness. Countries that are flexible and able to adapt individuals and enterprises to changes sustain digital progress. The ranking was compiled using data from surveys conducted during the first wave of the COVID-19 pandemic. While the questions did not specifically address the pandemic, the trends identified take on added significance given technology's important role in combating the pandemic.
Are you busy or indispensible? Meaningful communications strategies in the di...Lars Voedisch
(Re-)Defining the role of PR: Integrating Communications with Your Business Strategy;
Determining the business value of social media PR and how to persuade management buy-in;
Creating impact: Are you busy or indispensible for your company?;
The future of PR: Current trends and challenges PR practitioners should be aware of
Compiled by Kurio & thenetworkone
The contributing experts and agencies are : Michał Kaliściak, Head of Content & Moderation, 180heartbeats +JUNG v MATT (PL), Kevin Fernandez, Social Media Producer, Adolescent Content (USA), Mar Camps, Digital Director, Atrevia (ES), Emily Ostrowska, Social Strategist, Culture (NZ), Adaobi Ugoago, Senior Creative Strategist, Day One Agency (USA), Silvia Tasso, Senior Digital Strategist & Francesca Trevisan, Digital Strategist, Different (IT), Jemma Parkin, Senior Account Manager, The Hallway (AU), Monika James, General Manager, Healthy Thinking Group Asia (SG), James Hebbert, Managing Director, Hylink UK (CH/UK), Lukas Hardy, Social Media Manager & Pancho González, Chief Creative Officer, Inbrax (CL), Oana Oprea, Head of Digital Planning, Jam Session (RO), Megan Perks, Executive Creative Director, Joe Public United (SA), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Rajesh Mehta, Chief Strategy Officer & Dhruv Gaur, Consultant, Digital Marketing, Medulla Communications (IN), Shannon Osborne, Head of Digital, Osaka Labs (UK), Lucas Florian, Unit Director, PIABO (DE), Kei Obusan, Senior Data and Insights Manager, Radarr (SG), Carol Chan, Managing Director, Comms8 (UK/HK), Presh Hunder, Social Media Manager & Jide Agbana, Product Marketing Manager, Enterfive (US / UK / NRA), Christopher Dimmock, SVP Integrated Strategy, Abelson Taylor (USA)
A short introduction to the MobiMOOC 2012 session on Mobiles for Development (M4D). More information about the course can be found at http://mobimooc.wikispaces.com/a+MobiMOOC+hello%21.
Digital Routes to Integration : How civic tech innovations are supporting ref...betterplace lab
The arrival of over one million refugees in Germany in 2015-16 sparked an intense wave of civic engagement. Scores of innovative digital projects were created to coordinate this engagement and support the process of refugee integration. Two years on we asked – what has happened to these projects? And what potential do digital approaches have for refugee integration? This report is a product of our research, comprising 78 interviews with digital projects, refugees and volunteers.
Development Communication and Technology HSAI presentation Dec 2013Mira K Desai
This document discusses the relationship between development communication and technology. It argues that while technology has increased access to information, an over-reliance on technology as the solution can create a problematic and "unfair alliance" if local contexts are not considered. Specifically, it notes that many communities in India still lack basic infrastructure and the demand for technology has not come from local people. Therefore, development communication should view technology as a means rather than an end, focus on communication that is locally relevant, and emphasize interaction over simple transmission of information.
ICT for Food and Environmental Security in AfricaSimone Sala
1. Introduction: state of the art in ICT4D
2. Creating Partnerships in ICT4D: opportunities for engaging public organizations, private sector, NGO & International Organizations, Higher Education Institutions
3. ICT contribution to Food Security:
a. Climate-‐smarter agriculture;
b. Smallholder-‐inclusive value chains
c. High-‐potential ICT applications
4. ICT contribution to Environmental Security
a. What is Environmental Security
b. Why does it matter for Africa?
c. How can ICT help?
Ms. Hind Al Nahedh - The State of Social Media Marketing in 2012arabiansocialmedia
This document summarizes key trends in social media use in the Middle East and North Africa region in 2012. It finds that social networking is the most popular online activity, with 88% using social media daily. Young people aged 15-29 are driving growth on Facebook and Twitter. Users in the region spend over two hours per day online, with social media being used for staying connected with friends and exploring shared interests. The document also notes that social media is becoming an important channel for businesses to build their brands and that marketing, PR, and customer care departments are increasingly collaborating around social media strategies. Mobile social media apps are rising in popularity as well.
Kurt Holstein is one of the most experienced and thoughtful digital marketing executives. He is painting a vivid picture at the INTEAD Global Marketing Workshop in New York of what effective personalized digital marketing looks like and shows great examples. He also gives a glimpse of the future capabilities and delivery channels of digital marketing.
Kurt Holstein is one of the most experienced and thoughtful digital marketing executives. He is painting a vivid picture at the INTEAD Global Marketing Workshop in New York of what effective personalized digital marketing looks like and shows great examples. He also gives a glimpse of the future capabilities and delivery channels of digital marketing.
Digital marketing is no longer a separate silo and is now integrated into overall marketing efforts. Consumers expect consistent brand experiences across online and offline channels. Marketers need a deep understanding of consumers and their decision journey in order to effectively reach them through relevant digital and traditional tactics. They must recognize that consumers now research products online prior to purchases and are influenced by recommendations from friends on social media. To truly engage consumers, brands must develop insights into consumer needs and implement a cross-channel marketing strategy.
Digital Workplace in the Connected Organization - Enterprise 2.0Jane McConnell
Scorecards and maturity by industry of digital workplaces from 314 organizations worldwide. Early Adopters versus the Majority. Leading trends: customer focus, working out loud, humanizing the enterprise, new organizational design, the future workplace.
The document summarizes support from high-level Vietnamese government officials and international enterprise representatives for an ICT event in Vietnam. It then outlines the event's industry sectors, target audience profile, focus on key ICT products and services, and marketing and PR strategies including roadshows, advertisements, and online registration promotions. The event aims to provide exhibitors with opportunities to reach target audiences and visitors with chances to win free space at a future event.
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Humanitarian Assistance: ICT related innovations
1. ICT related innovation for Humanitarian
Assistance
Marc van den Homberg
March 21st, Stenden Hogeschool, Leeuwarden
2. Marc van den Homberg, 21032012
Contents
• Introduction
• ICT and its relation to humanitarian aid
• Three examples of ICT innovations
• Role of ICT
• Vision and mission
• ICT themes in relation to humanitarian aid
• Empowered Living, Working and Learning
• From open data to open development
3. Marc van den Homberg, 21032012
TNO
TNO connects people and knowledge to create innovations that boost
the sustainable competitiveness of industry and well-being of society.
Founded in 1932 by act of parliament.
Independent and not-for-profit
14 locations in The Netherlands
14 offices abroad
35%
Government
4189 employees Market
65%
564 M€ (total income 2010)
4. Marc van den Homberg, 21032012
The power of TNO
From idea to innovation
Develop
Knowledge Knowledge Knowledge
fundamental
development application exploitation
knowledge
With With With Embedded in the
universities partners customers market
6. Marc van den Homberg, 21032012
Areas of expertise
To safeguard the consistency and quality of TNO’s knowledge and
resources, the following areas of expertise have been identified:
• Technical Sciences
• Behavioural and Societal Sciences
• Earth, Environmental and Life Sciences
7. Marc van den Homberg, 21032012
Marc van den Homberg
Study and work background:
Ph.D. Physics and MBA
KPN Research
TNO, founded ICT4D team in 2006
Reserve officer civil-military battalion
since 2010
Private:
Living in Rotterdam, married with two kids
Hobbies: mountaineering, running
9. Marc van den Homberg, 21032012
What do you study?
1. International Hospitality Management
49%
2. Media and Entertainment
Management
3. Creative Therapy
4. Other 35%
14%
3%
1 2 3 4
10. Marc van den Homberg, 21032012
What is your favorite topic?
1. Geopolitics and International
42%
Relations
2. Comprehensive Analysis of Conflicts
3. Humanitarian Response and Actors 34%
4. Planning & Project Management
5. Service Provision Logistics and
Operations
6. ICT related innovation for
humanitarian assistance
11%
5% 5%
3%
1 2 3 4 5 6
11. Marc van den Homberg, 21032012
Have you travelled already to an emerging
country?
44%
1. Africa
2. America
3. Asia
4. Not yet..
23%
18%
15%
1 2 3 4
12. Marc van den Homberg, 21032012
Are you thinking of pursuing a career in the
humanitarian aid sector?
1. Yes 42% 42%
2. No
3. Maybe
16%
1 2 3
13. Marc van den Homberg, 21032012
Which percentage of humanitarian aid workers
goes on a second mission? 39%
1. 80%
2. 60% 34%
3. 40%
4. 20%
24%
3%
1 2 3 4
14. Marc van den Homberg, 21032012
Contents
• Introduction
• ICT and its relation to humanitarian aid
• Three examples of ICT innovations
• Role of ICT
• Vision and mission
• ICT themes in relation to humanitarian aid
• Empowered Living, Working and Learning
• From open data to open development
15. Marc van den Homberg, 21032012
Up- and downward accountability
>> SMS
16. Marc van den Homberg, 21032012
Empowerment of beneficiaries >>
Cash transfer programming + local procurement
17. Marc van den Homberg, 21032012
Financial services for the Base of the Pyramid
>> Mobile banking (M-Pesa)
18. Marc van den Homberg, 21032012
Developing country
Beneficiaries Consumers
“Technology can be a major force to advance financial inclusion, which can help
improve the lives of the poor in the developing world.”
– Bill Gates
19. Marc van den Homberg, 21032012
However, technology is Just One Part
Physical Human Social Financial Digital
building, education, institutions, operational costs, hardware,
goods, computer literacy, norms, maintenance, software,
transport, motivation, political support training connectivity,
roads awareness content
20. Marc van den Homberg, 21032012
In the Developed World…
Digital
Physical Human Social Financial
hardware,
building, education, institutions, operational costs,
software,
goods, computer literacy, norms, maintenance,
connectivity,
transport, motivation, political support training
content
roads awareness
21. Marc van den Homberg, 21032012
In the Developing World…
Digital
hardware,
software,
connectivity,
content
22. Marc van den Homberg, 21032012
Vision
A connected world supporting poor people in developing and emerging
countries to create their own sustainable future
Pro-poor (inclusive) ICT innovations IMPACT
Mission
Together with strategic Western and Southern partners, we develop and
apply pro-poor ICT innovations following a market based approach that
empower people to become from beneficiaries consumers and
entrepreneurs and that contributes to sustainable social and economical
development.
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Focus areas TNO ICT4D team:
• Empowered Living, Working
and Learning
• From open data to open development
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Developing country
Humanitarian aid
Aid and action designed to save lives, alleviate suffering and maintain
and protect human dignity during and in the aftermath of emergencies
Differs from development aid, because of:
•Humanity, neutrality, impartiality and independence
•Short-term in nature, immediate aftermath of a disaster
>> In practice it is often difficult to say where ‘during and in the
immediate aftermath of emergencies’ ends and other types of assistance
begin
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Contents
• Introduction
• ICT and its relation to humanitarian aid
• Three examples of ICT innovations
• Role of ICT
• Vision and mission
• ICT themes in relation to humanitarian aid
• Empowered Living, Working and Learning
• From open data to open development
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There are no scraps of man
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Empowerment
A person or organisation is empowered when these three elements are
available:
– Information: knowledge, data
– Skills: know how to…
– Drive: ambition, urgency, entrepreneurial, passion
(and the power relations make it possible)
Examples
• Autonomous and self-managing learning
• Open Data
______________________
Own responsibility
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Empowered Living, Working and Learning
• Empowered Working:
• Mental Resilience
• Security incident social network
• Empowered Living:
• FP7 project VOICES: VOIce-based Community-cEntric mobile
Services for social development
• Empowered Learning:
• Conn@ct.now, new media for children in War
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Mental Resilience
• Work has been done on how to train mental resilience for the military, but not
(much) yet for humanitarian aid workers
• However similar problems…, similar preparation possible?
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The problem (1) Turnover during training for marines: 30-60%
1.Quality of the training
2.Self confidence
3.Dealing with problems
Intent to stop Turnover
29
Mentally stronger military 29
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Military confirms Afghanistan's
"invisible" tragedy (16-11-11) The problem (2)
A just released Canadian Forces report says almost
one in three Kandahar vets has sought some degree
of mental health treatment. The most mentally- Mission impossible? The
damaged are about 8% with difficult to treat
"Afghanistan-related PTSD." Another 5% have what impact of humanitarian aid
the army calls Operational Stress Injury (OSI). context and individual features
on aid worker retention
Findings are for example: only 40% of MSF aid
Veel militairen Uruzgan workers goes on a second mission.
kampen met mentale
problemen (15-10-11)
Zeker zestienhonderd Nederlandse militairen
die op missie zijn geweest naar het Afghaanse Humanitarian Relief Workers and
Uruzgan, zeggen na terugkomst te kampen Trauma-related Mental Illness
met mentale problemen.
Ze hebben last van flashbacks van Relief workers, compared with the general population,
gevechtsacties, woedeaanvallen en experience elevated trauma rates and suffer from
depressies en veel militairen zijn kort na de more posttraumatic stress disorder, depression, and
missie overmatig gaan drinken. Twintig anxiety. Organizations that employ relief workers
procent van de militairen slaat de hulp die ze have varying approaches to train for these risks, and
van defensie krijgen aangeboden af. more support in the field is needed. .
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Phases: from healthy to sick
Optimal Reacting Wounded Ill
• Top achievements • Irritated • Feelings of guilt • Depression and fear
• Positive attitude • Can no longer handle it • Reduction of energy • Anger/agression
• Engaged • Sleeping problems • Fear • Danger for yourself and
• Takes on challenges • Tense • Losing interest others
• Concentration problems • Social isolation
Deployabe Continuous stress Not deployable
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Moments for intervention
Optimal Reacting Wounded Ill
• Top achievements • Irritated • Feelings of guilt • Depression and fear
• Positive attitude • Can no longer handle it • Reduction of energy • Anger/agression
• Engaged • Sleeping problems • Fear • Danger for yourself and
• Takes on challenges • Tense • Losing interest others
• Concentration problems • Social isolation
Deployabe Continuous stress Not deployable
Employee, Manager, Colleague, Family (Medical) Professional aid
Social Medical Team (Geestelijk Verzorger,
Bedrijfsmaatschappelijk Werker, Doctor, Psychologue)
Education Coaching & Treatment &
& Training early therapy Re-integration
Mental resilience engages on the whole trajectory
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Psychophysiology
3. Cognition: Consciousness
• Evalution of situation
• Match situation to earlier situations
• Select/adapt behaviour
(in relation to coping strategies)
2. Mobilise!: Hormones
• Energetic means for a continued
stress reaction
• Protection of indivudual against first
(physical) reaction
(Relation with biomarkers, feedback
therapy)
1. Reflexes
• ‘Flight or fight’: immediate safety
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Empowered Living, Working and Learning
• Empowered Working:
• Mental Resilience
• Security incident social network
• Empowered Living:
• FP7 project VOICES: VOIce-based Community-cEntric mobile
Services for social development
• Empowered Learning:
• Conn@ct.now, new media for children in War
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Security incidents
The problem:
Amount of incidents with field workers has increased. NGOs leave
countries that are marked as unsafe, whereas the specific area they
are active in might be safe enough. Developmental work is stopped
and the local community left behind
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Lead Incident sharing system for ngo’s
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Sneak preview
newest version
Centre for Safety
and Development
Any feedback on the
current design?!
42. Empowered Living, Working and Learning
• Empowered Working:
• Mental Resilience
• Security incident social network
• Empowered Living:
• Voice based mobile technology to reach illiterates
• Empowered Learning:
• Conn@ct.now, new media for children in War
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Voice based services for the Base of the Pyramid
Rapid growth of ICT services in developing countries
>> Opportunities and challenges
The Mobile Web for Social Development Roadmap indicated
two main challenges
Locally relevant content
Access barriers (low end mobiles, connectivity, illiteracy, visual disabilities,
language)
The VOICES project aims to tackle the access barrier with
voice based services
>> This approach can be used for relief as well as for development aid
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FP7 project VOICES: VOIce-based Community-
cEntric mobile Services for social development
Voice technology
Business knowledge
knowledge
VOICES services
toolbox
m-Health Pilot m-Agro Pilot Mobile Training Lab
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development
VOICES
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Empowered Living, Working and Learning
• Empowered Working:
• Mental Resilience
• Security incident social network
• Empowered Living:
• FP7 project VOICES: VOIce-based Community-cEntric mobile
Services for social development
• Empowered Learning:
• Conn@ct.now, new media for children in War
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Conn@ct.Now program of War Child, Child Helpline
International, RNTC, T-Mobile and TNO
Goal:
Enable children in conflict zones to give a perspective to their future
using ICT and Media
Where:
Sudan, DR Congo, Burundi, Uganda
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“My name is Dembe, and I am Concentration problems
from Uganda. I like to go to
school, but I find maths very
difficult. Often, I have to think so Explaining mathematics
long that I get distracted and start Overcrowded
to talk to my friends. My teacher
then gets angry with me as she classrooms
always hears me, even though we
have 50 students in our class. I
wish there was a more fun way to
learn maths”.
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“My name is Mary, and I am a
school teacher. Although I love my
work, I have such a lack of
resources and so many pupiles -
over 50! - that I cannot give them
the attention they need. I get really
frustrated that I know that some of
them will not have the knowledge
they need when they finish school.
My husband always comforts me
by saying that there is only so
much I can do. But still, I wish I
could do more”.
Lack of resources
Overcrowded classrooms
Children left behind
Teacher frustration
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Struggling learners
Little support from parents
Parents are not there
Parents did not go to school themselves
Little support from teachers
There are not enough teachers
There are many children per teacher
Teachers are not always well educated
Approach
Strong basis
Explicit instruction
Engagement
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E-learning System
Personal lesson plan per day per child
Within personal lesson plan, control for child
Child can move on if learning goal is mastered
Know how to do it
Can do it easily
Can do it automatically
Exercises and mini-games based on the real world
Work together, if possible
55. Marc van den Homberg, 21032012
Contents
• Introduction
• ICT and its relation to humanitarian aid
• Three examples of ICT innovations
• Role of ICT
• Vision and mission
• ICT themes in relation to humanitarian aid
• Empowered Living, Working and Learning
• From open data to open development
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From open data to open development
• Open development
• Open data
• Examples
• Open data and earth observation
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Open development
“An emerging set of possibilities to catalyze positive change through
open information-networked activities in international development”
Possibilities are for ngo’s to increase:
their transparency and accountability (e.g. open data)
their efficiency (e.g. data management, data sharing)
participation of stakeholders (e.g. social games)
collaboration with stakeholders (e.g. crowdsourcing)
Open data is first step towards open development
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Open data
“The comprehensive availability and accessibility of development flow
information in a timely and comparable manner that allows public
participation in government accountability”
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Open data in raw format
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Example efficiency + collaboration +
transparency (UN OCHA)
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Example efficiency + transparency (Worldbank)
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Other leads…
External transparency and accountability
(NGO/MinDevAid)
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External transparency and accountability
(NGO sector)
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Open data in combination with earth
observation
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ICT related innovations for humanitarian
assistance: conclusions and wrap-up
A mighty interesting, challenging and rewarding area to work in!
ICT on its own is no silver bullet, all other dimensions of the ecosystem
have to be taken into account as well
Very important to co-create with all (crucial) stakeholders, especially the
beneficiaries. It is all about empowerment.
Often reverse innovation or cross-fertilization possible from South to
North
Green field situation, e.g. M-Pesa
69. Marc van den Homberg,
Questions?? Ideas? 21032012
Jump in!
Feel free to contact me at:
Marc van den Homberg
+31 6 51069884
marc.vandenhomberg@tno.nl