SlideShare a Scribd company logo
1
In shop displays andIn shop displays and
their effects ontheir effects on
impulse buyingimpulse buying
Raghavendra KuntheRaghavendra Kunthe
Sandeep Kumar MishraSandeep Kumar Mishra
Siddhalingesh S KoriSiddhalingesh S Kori
Swathi RaghuSwathi Raghu
VinayakVinayak
Shilpa.M.SShilpa.M.S 2
Team-11
What is “In shop displays” ?What is “In shop displays” ?
3
What is Impulse buying ?What is Impulse buying ?
o Unplanned, Spontaneous & Intense urgeUnplanned, Spontaneous & Intense urge to buy.
o Distinguished by the relative speed with which
buying “decisionsdecisions” occur.
o Occurs when a consumer experiences a suddensudden,
often powerfulpowerful and persistent urgepersistent urge to buy
something immediately.
o It may stimulate emotional conflictemotional conflict.
o Irrational purchase is because of: fun, fantasy and: fun, fantasy and
socialsocial pleasure.
o Consumer often regretregret their purchase after
purchasing.
4
Factors affecting impulsive buyingFactors affecting impulsive buying
• Internal factorsInternal factors
– Mood of the individual, positive mood triggers
impulsive buying.
– Impulsive buying is more a need than a want.
– Potential entertainment and emotional worth of
shopping.
• External factorsExternal factors
– Windows display
– Visual merchandising
– In-store form display
– Promotional messages
– Word of mouth information
– E-commerce 5
Impact of impulsive buying on theImpact of impulsive buying on the
consumerconsumer
 Disturbs the overall financial budget.
 Often gives product dissatisfaction and less
alternatives are considered.
 People often have post purchase regret.
 Irrational decision making, being more
emotional.
6
Why and When people buyWhy and When people buy
impulsively?impulsively?
Some say that it acts as a stress reliever.
Perceive it as the best buy of that time/day.
Consumers have extra money in their budget.
7
Types of Impulsive buyingTypes of Impulsive buying
Pure impulsive purchase
Reminder impulsive purchase
Suggestive impulsive purchase
8
How are connections with productsHow are connections with products
formed?formed?
Physical connection
Temporal connection
Social connection
Major ManipulatorsMajor Manipulators
Sweet Fragrance of Retail stores
Background Music
Color Cues
“Research shows that when people touch
things they’re more likely to buy them “
9
Display TypesDisplay Types
One Item Display
Line of Goods Display
Related Merchandise Display
Variety Display
Display SettingsDisplay Settings
Realistic
Environmental
Semi realistic
Fantasy
Abstract 10
WindowWindow
DisplaysDisplays
11
Store Design, Layout, VisualStore Design, Layout, Visual
MerchandisingMerchandising
 Store as a “good story” – a Beginning, Middle, EndBeginning, Middle, End
 EntranceEntrance sets up the story – creates
expectations, contains promises, hints, teases.
 InsideInside the store is the middle of the story
 Should start slow (uncluttered) to allow
consumers to orient themselves.
 Should lead customers on a journey of
discovery, using layout, lighting, visuals,
other atmospherics.
 CheckoutCheckout area is the store’s climactic ending.
12
Checkout (Conclusion)Checkout (Conclusion)
In shop displays and
their effects
Impulse buying
13
14

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Impulse buying

  • 1. 1
  • 2. In shop displays andIn shop displays and their effects ontheir effects on impulse buyingimpulse buying Raghavendra KuntheRaghavendra Kunthe Sandeep Kumar MishraSandeep Kumar Mishra Siddhalingesh S KoriSiddhalingesh S Kori Swathi RaghuSwathi Raghu VinayakVinayak Shilpa.M.SShilpa.M.S 2 Team-11
  • 3. What is “In shop displays” ?What is “In shop displays” ? 3
  • 4. What is Impulse buying ?What is Impulse buying ? o Unplanned, Spontaneous & Intense urgeUnplanned, Spontaneous & Intense urge to buy. o Distinguished by the relative speed with which buying “decisionsdecisions” occur. o Occurs when a consumer experiences a suddensudden, often powerfulpowerful and persistent urgepersistent urge to buy something immediately. o It may stimulate emotional conflictemotional conflict. o Irrational purchase is because of: fun, fantasy and: fun, fantasy and socialsocial pleasure. o Consumer often regretregret their purchase after purchasing. 4
  • 5. Factors affecting impulsive buyingFactors affecting impulsive buying • Internal factorsInternal factors – Mood of the individual, positive mood triggers impulsive buying. – Impulsive buying is more a need than a want. – Potential entertainment and emotional worth of shopping. • External factorsExternal factors – Windows display – Visual merchandising – In-store form display – Promotional messages – Word of mouth information – E-commerce 5
  • 6. Impact of impulsive buying on theImpact of impulsive buying on the consumerconsumer  Disturbs the overall financial budget.  Often gives product dissatisfaction and less alternatives are considered.  People often have post purchase regret.  Irrational decision making, being more emotional. 6
  • 7. Why and When people buyWhy and When people buy impulsively?impulsively? Some say that it acts as a stress reliever. Perceive it as the best buy of that time/day. Consumers have extra money in their budget. 7
  • 8. Types of Impulsive buyingTypes of Impulsive buying Pure impulsive purchase Reminder impulsive purchase Suggestive impulsive purchase 8 How are connections with productsHow are connections with products formed?formed? Physical connection Temporal connection Social connection
  • 9. Major ManipulatorsMajor Manipulators Sweet Fragrance of Retail stores Background Music Color Cues “Research shows that when people touch things they’re more likely to buy them “ 9
  • 10. Display TypesDisplay Types One Item Display Line of Goods Display Related Merchandise Display Variety Display Display SettingsDisplay Settings Realistic Environmental Semi realistic Fantasy Abstract 10
  • 12. Store Design, Layout, VisualStore Design, Layout, Visual MerchandisingMerchandising  Store as a “good story” – a Beginning, Middle, EndBeginning, Middle, End  EntranceEntrance sets up the story – creates expectations, contains promises, hints, teases.  InsideInside the store is the middle of the story  Should start slow (uncluttered) to allow consumers to orient themselves.  Should lead customers on a journey of discovery, using layout, lighting, visuals, other atmospherics.  CheckoutCheckout area is the store’s climactic ending. 12
  • 13. Checkout (Conclusion)Checkout (Conclusion) In shop displays and their effects Impulse buying 13
  • 14. 14