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IMPULSIVE BUYING
 Impulsive buying is a sudden and immediate
purchase with no pre shopping intentions either
to buy the specific product category or to fulfill a
specific buying task.
WHY PEOPLE BUY IMPULSIVELY?
•Acts as a stress reliever.

•Perceive it as the best buy of that
time

•Captivated

•Have extra money in their pocket

•Breakthrough
MAP ILLUSTRATING IMPULSE
SHOPPING
CHARACTERSTICS OF IMPULSIVE
BUYING
 Unplanned, Spontaneous and intense urge to buy the
 purchaser often ignoring the consequences.

 Without much prior knowledge of the product or
 intension to buy.

 A kind of emotional and irrational purchase often for
 reasons like fun, fantasy and social and economic
 pleasure

 Consumer often regret their purchase after
 purchasing
TYPES OF IMPULSIVE BUYING
 1. Pure impulsive buying
 2. Reminder impulsive buying
 3. Suggestion impulsive buying
A PLANNED COMSUMER BUYING
PROCESS
PLANNED VS IMPULSIVE BUYING
 PLANNED BUYING            IMPULSIVE BUYING
• Well planned long term       Spontaneous unplaned
rational buying               irrational buying
 Consumer gathers           Consumers buy just aft
 Complete knowledge of        product awareness is
 the product                  induced
 Intention to buy           No intention to buy
 Accurate decision          Decision errors
 Post purchase satisfac.    Post purchase satisfac.
                             not assured,often regret
FACTORS AFFECTING IMPULSIVE
 BUYING
 INTERNAL FACTORS
 Mood of the individual, positive mood triggers
   impulsive buying
 Needs: impulsive buying is more a need than a
   want
Hedonic pleasure: potential entertainment and
   emotional worth of shopping
Cognitive/affective
FACTORS AFFECTING IMPULSIVE
 BUYING
 EXTERNAL FACTORS
 Windows display
Visual merchandising
In-store form display
Promotional signage
E-commerce
SECONDARY RESEARCH
 I rarely ever buy impulsively
 I always buy if I like it
 While moving around the store ,I decide for
  purchase by looking at the things
 While moving around, I often buy being tempted
  out of need which has suddenly evolved
 Quite often I regret after buying new things
I
          ii
    I rarely ever buy impulsively

               17%             17%




                                            Strongly Disagree
                                      9%
                                            Disagree
                                            Can't Say
                                            Agree
                                      8%    Strongly Agree




              49%




     26 % of sample people disagree that
    they rarely buy impulsively
I always buy if I like it.

                   8%
        13%




                                                    Strongly Disagree
                               27%
                                                    Disagree
                                                    Can't Say
                                                    Agree
31%
                                                    Strongly Agree




                   21%




      44% 6f sample people agree that they buy if
      they like it
While moving around the store, I decide for
         purchasing by looking at the things.
                     0%



             20%


                                  33%
                                                  Strongly Disagree
                                                  Disagree
                                                  Can't Say
                                                  Agree

       23%                                        Strongly Agree




                          24%




43% of sample people agree that they do purchasing by just
looking at the things
While moving around, I often buy being tempted out of
         need which has suddenly evolved
                     0%

                6%


                          29%
                                                Strongly Disagree
                                                Disagree
                                                Can't Say
                                                Agree
        52%                                     Strongly Agree
                           13%




 58% sample people believe that while moving around
 they are tempted out of need which has suddenly
 evolved
Quite often I regret after buying new things.
                                     aft

                    4%

                               21%
             17%


                                              Strongly Disagree
                                              Disagree
        5%
                                              Can't Say
                                              Agree
                                              Strongly Agree



                         53%




   21% of sample people regret after buying new
   things
When I go for shopping I buy things that I
          had not intended to purchase.

                     5%

              18%




                                   28%        Strongly Disagree
                                              Disagree
                                              Can't Say
                                              Agree
                                              Strongly Agree


        38%
                             11%




56% of sample people buy things without any
intentions to purchase them
A SURVEY OF RICE UNIVERSITY
 A survey of rice university: americans with high equality
  are more prone to impulsive buying

 About 62% of supermarket sale and 80 % of luxury goods
  sales are impulsive

 They have low PDB(power distance Belief)hence low self
  control and have degree of impulsive buying nature

 Higher the PDB less is impulsive buying



 US PDB is 40,Russia 93,china 80 and india 77
SOME OBSERVATIONS
Reliance iscon mall at
Ahmedabad has only one
entry gate while having two
exit gate for maximum
exposure to window display
and trigger impulsive
buying
SOME OBSERVATIONS
At Big Bazaar ahmedabad
the cashier counter soft
drinks, chocolates, soap,
wafers , magazines, kid soft
toys were kept to trigger
casual impulsive buying
SOME OBSERVATIONS




Pseudo-pricing acts as one of
the main impulse generator in
impulsive buying in most of
the shopping malls of
Ahmedabad
IMPULSIVE BUYING: A CURSE
 Disturbs the overall financial budget
 Often gives product dissatisfaction      and
  less alternatives are considered
 People who go for impulsive buying often have
  post purchase regret
 Irrational decision making being more
  emotional
HOW TO PREVENT IMPULSIVE
BUYING
 Understand wants versus needs
 Prepare shopping budgets
• Avoid store departments where you loose
    control
   Take less cash in your wallet
   Leave credit cards at home
   Wait 24 hours before making an unplanned
    purchase
   Realize that sales occur at regular basis
   Buy deserving items and don’t be too
    emotional while buying
THANKYOU




    SHAWINDER PAL SINGH
           NICM,GANDHINAGAR

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impulsive-buying

  • 1. IMPULSIVE BUYING Impulsive buying is a sudden and immediate purchase with no pre shopping intentions either to buy the specific product category or to fulfill a specific buying task.
  • 2. WHY PEOPLE BUY IMPULSIVELY? •Acts as a stress reliever. •Perceive it as the best buy of that time •Captivated •Have extra money in their pocket •Breakthrough
  • 4. CHARACTERSTICS OF IMPULSIVE BUYING  Unplanned, Spontaneous and intense urge to buy the purchaser often ignoring the consequences.  Without much prior knowledge of the product or intension to buy.  A kind of emotional and irrational purchase often for reasons like fun, fantasy and social and economic pleasure  Consumer often regret their purchase after purchasing
  • 5. TYPES OF IMPULSIVE BUYING 1. Pure impulsive buying 2. Reminder impulsive buying 3. Suggestion impulsive buying
  • 6. A PLANNED COMSUMER BUYING PROCESS
  • 7. PLANNED VS IMPULSIVE BUYING  PLANNED BUYING IMPULSIVE BUYING • Well planned long term Spontaneous unplaned rational buying irrational buying  Consumer gathers Consumers buy just aft Complete knowledge of product awareness is the product induced  Intention to buy No intention to buy  Accurate decision Decision errors  Post purchase satisfac. Post purchase satisfac. not assured,often regret
  • 8. FACTORS AFFECTING IMPULSIVE BUYING  INTERNAL FACTORS Mood of the individual, positive mood triggers impulsive buying Needs: impulsive buying is more a need than a want Hedonic pleasure: potential entertainment and emotional worth of shopping Cognitive/affective
  • 9. FACTORS AFFECTING IMPULSIVE BUYING  EXTERNAL FACTORS Windows display Visual merchandising In-store form display Promotional signage E-commerce
  • 10. SECONDARY RESEARCH  I rarely ever buy impulsively  I always buy if I like it  While moving around the store ,I decide for purchase by looking at the things  While moving around, I often buy being tempted out of need which has suddenly evolved  Quite often I regret after buying new things
  • 11. I ii I rarely ever buy impulsively 17% 17% Strongly Disagree 9% Disagree Can't Say Agree 8% Strongly Agree 49%  26 % of sample people disagree that they rarely buy impulsively
  • 12. I always buy if I like it. 8% 13% Strongly Disagree 27% Disagree Can't Say Agree 31% Strongly Agree 21% 44% 6f sample people agree that they buy if they like it
  • 13. While moving around the store, I decide for purchasing by looking at the things. 0% 20% 33% Strongly Disagree Disagree Can't Say Agree 23% Strongly Agree 24% 43% of sample people agree that they do purchasing by just looking at the things
  • 14. While moving around, I often buy being tempted out of need which has suddenly evolved 0% 6% 29% Strongly Disagree Disagree Can't Say Agree 52% Strongly Agree 13% 58% sample people believe that while moving around they are tempted out of need which has suddenly evolved
  • 15. Quite often I regret after buying new things. aft 4% 21% 17% Strongly Disagree Disagree 5% Can't Say Agree Strongly Agree 53% 21% of sample people regret after buying new things
  • 16. When I go for shopping I buy things that I had not intended to purchase. 5% 18% 28% Strongly Disagree Disagree Can't Say Agree Strongly Agree 38% 11% 56% of sample people buy things without any intentions to purchase them
  • 17. A SURVEY OF RICE UNIVERSITY  A survey of rice university: americans with high equality are more prone to impulsive buying  About 62% of supermarket sale and 80 % of luxury goods sales are impulsive  They have low PDB(power distance Belief)hence low self control and have degree of impulsive buying nature  Higher the PDB less is impulsive buying  US PDB is 40,Russia 93,china 80 and india 77
  • 18. SOME OBSERVATIONS Reliance iscon mall at Ahmedabad has only one entry gate while having two exit gate for maximum exposure to window display and trigger impulsive buying
  • 19. SOME OBSERVATIONS At Big Bazaar ahmedabad the cashier counter soft drinks, chocolates, soap, wafers , magazines, kid soft toys were kept to trigger casual impulsive buying
  • 20. SOME OBSERVATIONS Pseudo-pricing acts as one of the main impulse generator in impulsive buying in most of the shopping malls of Ahmedabad
  • 21. IMPULSIVE BUYING: A CURSE  Disturbs the overall financial budget  Often gives product dissatisfaction and less alternatives are considered  People who go for impulsive buying often have post purchase regret  Irrational decision making being more emotional
  • 22. HOW TO PREVENT IMPULSIVE BUYING  Understand wants versus needs  Prepare shopping budgets • Avoid store departments where you loose control  Take less cash in your wallet  Leave credit cards at home  Wait 24 hours before making an unplanned purchase  Realize that sales occur at regular basis  Buy deserving items and don’t be too emotional while buying
  • 23. THANKYOU SHAWINDER PAL SINGH NICM,GANDHINAGAR