2. IntroductionIntroduction
• Founded by Pierre Omidyar in 1995
• His wife needed a better way to lookup and trade
collectibles.
• So he decided to put his computer science skills to
use, never thought it would lead to a multi-billion
dollar E-Commerce company.
• Auction-based online sales of products.
• Providing an Internet site where person-to-person
trading could take place.
• Buyers and sellers rushed to the site, and by 1997 2
3. HistoryHistory
3
Date Event Stock ($)
1995 Founded by Pierre Omidyar
1997 Menl Park, Calif (VC) 22% stock acquisition
1998 CEO Meg Whitman (July); IPO 1.871
1999 Alliance with AOL 25.016
2000-2006 Global expansion to over 2 dozen countries 12.708
Feb 2002 Withdrew from Japanese market & Hong Kong
(where Yahoo! Auctions/Shopping had head start)
20.833
Jul 2002 Acquired PayPal 15.13
2005 Acquired Skype 49.500
5. Products & ServicesProducts & Services
5
• Collectibles
• Antiques
• Art
• Coins
• Toys & Dolls
• Memorabilia
• Motor Vehicles
• Cars
• Boats
• Parts
• Electronics
• Cameras
• Cell phones & PDAs
• Computers
• Entertainment
• Movies, Music & Games
• DVD
• CD
• VHS
•Event Tickets
• Books
• Clothing
• Jewelry
• Shoes
• Accessories
• Home Improvement
• Décor
• Crafts
• Gardening
6. Success MantraSuccess Mantra
• “The key to eBay’s success is trust. Trust
between the buyers and sellers who make up
the eBay community. And trust between users
and eBay, the company”
6
7. Reasons to Buy OnlineReasons to Buy Online
Bargains
Selection
Worldwide customer base
Easy Payment options
7
8. How to Buy on eBayHow to Buy on eBay
Register
Find the item you want
Bid or “Buy it Now”
Pay for the item
8
9. Getting Started: RegistrationGetting Started: Registration
Enter personal information
Name, address, phone
Birth date (you must be 18+)
Create ID & password
Agree to terms
Confirm email
9
10. ProcessesProcesses
Browse by category
Search by key word
Power Search using filters
Save favorite searches
Email results: Let eBay search for you
Save items of interest to “My eBay”
10
13. Paying for the ItemPaying for the Item
PayPal/PaisaPay
Part of eBay
Online Payment service
Easiest & safest way to pay on eBay
Credit Card or Net Banking
Anyone with an email account can send or receive
PayPal payments
No fee to send money (Buyers)
Small fee to receive money (Sellers)
13