This document summarizes the organizational communication system of Imperial Industries (PVT) Ltd in Mirpur, Pakistan. It describes the company's acquisition of Eagle Cycles bike manufacturing facility in 1999. It outlines the sales dealer network, mission to provide superior value and customer satisfaction, and vision to become an integrated business partner. The HR strategy focuses on teamwork. Methods used to assess communication include questionnaires, interviews and plant observations. Key findings describe the industry location and profile, bike models produced, and communication occurs through electronic, written and verbal means between management, departments and workers.

1. Organizational
Communication System
Imperial Industries (PVT) .Ltd
Mirpur AJK

2. Group Members
ANWER IQBAL (14-IE-30)
ADNAN MEHMOOD KHAN (14-IE-46)
M.FAISAL AZIZ (14-IE-54)

3. IMPERIAL INDUSTRIES
AJK (EAGLE BIKE)
In 1999, DIAMOND took over
the oldest bicycle manufacturing
facility in Pakistan, namely
“EAGLE CYCLES” and thus
started a new chapter of
engineering in the group’s
history.

4. SALES DEALERS NETWORK
Imperial industry provides its best services all over
Pakistan
Its network of sales dealers is extended to all major
cities of all provinces of Pakistan

5. MISSION
We are devoted to provide our customers and dealers
superior value in our products, services and to exceed
our customers’ expectations in quality, delivery, and
cost through continuous improvement with focus on
our social responsibility
VISION
To become an integrated partner in the accomplishment of
business objectives and quality employment services

6. Our HR Strategy is encompassed by:-
 Come Together
 Share Together
 Work Together
 Succeed Together
HR Strategy

7. METHOD
Questionnaire
Plant Assessment
Unstructured And Structured Interviews
Some clicks on communication system of industry
Glimpse of assembly line and inventory of plant

8. Findings
Industry
Imperial Industries (PVT).Ltd Mirpur (AJK) is 146 km
away from Taxila including 2 plants of Motor Bikes
Production. In 1995 it has started business in Mirpur
(AJK).

9. Industry Profile
YOUSUF WAQAR
Chief Executive
Imperial Group of
Industries
Muhammad Hussain
Khan GM operation
Imperial Group of
Industry
Syed Zeerk Abbas
Naqvi Production
Manager Imperial
Group of Industry
Shakeel Ahmad
Supervisor Imperial
Group of Industry

10. Organization
• EAGLE ES70 FIREBOLT
• EAGLE DG 70 SUPREME
• EAGLE 4-STROKE MOTORCYCLE RIKSHAW
• EAGLE CYCLE BMX

11. OUTCOMES
Motivation
Defined goals
Mutual cooperation
Electronic mode of communication(mostly)
Brief introduction for the solutions of problems
Rotation of employees
Innovative technique

12. COMMUNICATION SYSTEM
EXTERNAL COMMUNICATION
Head office
Electronic Channel
Written

13. Cont.
Internal communication
Electronic channel
Written
Oral (verbal)

14. Upward communication
Worker
Supervisor
Manager
GM
CEO

15. Significance
Grievances
Feedback
Mutual trust
Introduction of new policies

16. Horizontal communication
Storage Assembly line Transportation Finance

17. Significance
Mutual cooperation
Feedback
Team work
Better work flow
Co-ordination of activities
End of misunderstanding

18. Downward communication
CEO
GM
Manager
Supervisor
Worker

19. Significance
Maintaining good labor-management relationship
Issuing orders and instructions
Explaining the complex issues
Increasing efficiency

20. Conclusions
 Better functioning in competitive environment
 lead to higher performance
 controlling organizational member’s behavior
 controlling function of management
 job role efficiently

21. SUGGESTIONS AND RECOMMENDATIONS
Discover various barriers to communication
Routine check and balance
Coordination between whole staff is friendly
The operational staff of the industry should guide
the illiterate people

22. Thank You