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International Institute for Learning, Inc.




                                  2010 Learning Catalogue




                    Project, Program And Portfolio Management                                              Traditional Classroom

                               ®
                    Microsoft Office Project And Project Server
                    Lean Six Sigma
                                                                                                           Virtual Classroom
                                                                                                           On-Demand Learning Solutions
                    Business Analysis                                                                      Onsite Training And Consulting
                                                                                                           Assessments




INTELLIGENCE, INTEGRITY AND INNOVATION
IIL is a PMI ® Chartered Registered Educational Provider and a member of the PMI   ®
                                                                                       Corporate Council and Silver Alliance Circle
A Letter From the CEO




                                      Welcome
                                                                      Welcome to IIL’s 2010 Learning Catalog!



                                                                      dramatic. But in the midst of job cuts, bank bail-outs and debt crises, we

                                                                      management excellence.

                                                                     We know that now more than ever, you need a lot from your training
                                                 provider – personalized attention, best-in-class instructors, a rich curriculum and an array of
                                                 training methodologies.

                                                                                                                      Intelligence, Integrity
                                                 and Innovation. We pride ourselves in creating customer loyalty and building relationships with
                                                 individuals and organizations that last a lifetime.

                                                 You asked and we listened. In response to your needs during these challenging economic times,
                                                 we have:

                                                 • Expanded our virtual classroom portfolio




                                                 • Added new courses, including Microsoft Project 2010, Scrum, Agile and ITIL

                                                 • Enhanced our interpersonal and leadership skills curriculum




                                                 IIL has 18 global operating companies in cities including New York, Toronto, London, Paris,
                                                 Frankfurt, Singapore, Sydney, Beijing, Hong Kong, Madrid, Mexico City, Trinidad, Helsinki,
                                                 Budapest, São Paulo, Bangalore, Dubai and Tokyo. Last year we partnered with clients in more
                                                 than 200 countries to create learning experiences that were comprehensive, relevant and
                                                 enduring.

                                                 Our people have a unique depth and breadth of expertise across industries and geographies.
                                                 This allows us to tap into a wide knowledge base of best practices when developing our
                                                                                                                                                   -
                                                 nities in the marketplace.

                                                 I invite you to read through our catalog and learn more about our courses, products and services.
                                                 Discover for yourself what makes us a worldwide leader in Project, Program and Portfolio
                                                 Management, PRINCE2®, Business Analysis, Microsoft® Project, Project Server and Six Sigma
                                                 training and consulting. Then let us help you reach your full potential.

                                                 With kind regards,




                                                 E. LaVerne Johnson

                                                 International Institute for Learning
    www.iil.com


2   International Institute for Learning, Inc.
Table of Contents
Welcome: A Letter from the CEO . . . . . . . . . . . . . . . . 2                      Business Analysis Certificate Program (BACP) . . . 48-49                              Course Confirmation
                                                                                                                                                                            E-mailed upon receipt of registration.
About IIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6     Certified Business Analysis Professional (CBAP™)
                                                                                      Prep Course . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50        Registration Fee Includes
Accreditations and Government Pricing. . . . . . . . . . . . 7                                                                                                              Training materials and refreshment breaks.
IIL Certification Tracks . . . . . . . . . . . . . . . . . . . . . . . . 8-9
                                                                                                                                                                            Professional Development Units (PDUs)
                                                                                      Microsoft® Office Project and Project Server                                          PDU credits can be awarded for participation in most
Project Management Core Courses and Certificate                                       Microsoft® Office Project & Project Server 2007                                       programs. Before attending, verify acceptance with your
                                                                                                                                                                            professional board.
Programs                                                                              Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Project Management Fundamentals. . . . . . . . . . . . . . 10                         IIL’s Microsoft® Office Project & Project Server 2007                                 Continuing Education Units (CEUs)
                                                                                                                                                                            CEU credits can be awarded for participation in most
PMP Prep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
      ®                                                                               Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52     programs. Before attending, verify acceptance with your
                                                                                      Project Orange Belt® 2007 . . . . . . . . . . . . . . . . . . . . . 53                professional board.
Agile Development and Project Management . . . . . 12
Project Estimating and Scheduling . . . . . . . . . . . . . . . 13                    Project Blue Belt® 2007. . . . . . . . . . . . . . . . . . . . . . . . 54             Continuing Professional Education Units (CPEs)
                                                                                                                                                                            CPE credits can be awarded for participation in most
WBS – The Keystone of Project Management . . . . . . 14                               Project Black Belt® 2007 . . . . . . . . . . . . . . . . . . . . . . . 55             programs. Before attending, verify acceptance with your
                                                                                      Microsoft® EPM Role-Based Courses . . . . . . . . . . 56-57                           professional board.
Managing Project Scope. . . . . . . . . . . . . . . . . . . . . . . 15
Project JumpStart . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
                         ®                                                                                                                                                  Tax Deductible Expense
                                                                                      Project Management for IT Professionals                                               Treasury Regulation #1.162.5 permits deduction of all fees,
Project Leadership Simulation Program . . . . . . . . . . . 17                                                                                                              travel, lodging, and 50% of all meal expenses, because
                                                                                      Project Management Fundamentals for                                                   an educational program is designed to improve one’s
Accounting and Finance Principles for Project                                                                                                                               employment.
                                                                                      IT Professionals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Management Practitioners . . . . . . . . . . . . . . . . . . . . . 18
                                                                                      Requirements Management for IT Professionals . . . . 59                               A Certificate of Completion will be awarded by a major
Associate Certificate in Project Management                                                                                                                                 university or by International Institute for Learning, Inc.
(CAPM®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19      Risk Management for IT Professionals . . . . . . . . . . . . 60
                                                                                      Managing Multiple IT Projects . . . . . . . . . . . . . . . . . . 61                  Cancellation / Refund Policy
The Project Management Certificate Program:                                                                                                                                 Cancellations received up to fourteen (14) business
The Kerzner Approach® to PM Excellence . . . . . . 20-21                                                                                                                    days before the course are fully refundable. After that,
                                                                                      Lean Six Sigma and Process Excellence                                                 cancellations are subject to the entire course fee. Please
Advanced Project Management Certification                                                                                                                                   note that if you don’t cancel and don’t attend, you will still
(APMC®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-23         Lean Six Sigma for Executives. . . . . . . . . . . . . . . . . . . 62                 be responsible for payment. Substitutions may be made at
                                                                                                                                                                            any time. To make a substitution, cancel or to reschedule a
PRINCE2™ / MSP™ . . . . . . . . . . . . . . . . . . . . . . . . . . . 24              Building Lean Six Sigma Champions . . . . . . . . . . . . . 63                        course, contact your educational consultant directly or you
                                                                                      Lean Six Sigma Green Belt Certification Program. . . . 64                             can call +1-800-325-1533 (US) or +1-212-758-0177.
Project Management Advanced Courses                                                   Lean Six Sigma Black Belt Certification Program . . . . 65                            If IIL finds it necessary to cancel a course due to low
Advanced Project Quality Management. . . . . . . . . . . 25                                                                                                                 enrollment, a full refund will be made. IIL will not be
                                                                                      The Fundamentals of Lean Six Sigma. . . . . . . . . . . . . 66                        responsible for participant’s airfare and/or hotel expenses or
Advanced Project Risk Management . . . . . . . . . . . . . 26                         Experiencing Lean Six Sigma . . . . . . . . . . . . . . . . . . . 67                  cancellation fees.
Advanced Project Procurement Management . . . . . . 27                                Project Management for Six Sigma Professionals. . . . 68                              Dates, times and prices of all IIL courses are subject to
Program Management:                                                                                                                                                         change.

Successfully Managing a Group of Related Projects. . 28                               Interpersonal and Leadership Skills for Project
Program Management:                                                                   Managers
Preparing for the PgMPsm Certification. . . . . . . . . . . . 29                      Effective Communication Skills for Project                                            “CAPM®”, “PMI®”, “PMP®” and “PMBOK®” are registered
Vendor Relationship Management:                                                       Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69       marks of the Project Management Institute, Inc.

Collaborating for Success . . . . . . . . . . . . . . . . . . . . . . 30              Leading Cross-Cultural Virtual Teams . . . . . . . . . . . . . 70                     “APMC®”, “The Kerzner Approach®”, “Project Black Belt®”,
                                                                                                                                                                                              ®                       ®
Critical Chain Project Management . . . . . . . . . . . . . . 31                                                                                                            “Project Blue Belt ”, “Project Orange Belt ”, “Project White
                                                                                      Building High-Performance Project Teams . . . . . . . . . 71                          Belt®”, “Project Jumpstart®”, “Project Management IQ®” and
Preventing, Recovering and Managing Troubled                                          Conflict Resolution for Project Managers . . . . . . . . . . 72                       “Unified Project Management®” are registered trademarks
Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32                                                                                         and “PM BASICS™”, “360º PMCA™”, “UPMM™”, “Kerzner
                                                                                      Effective Negotiating Skills for Project Managers . . . . 73                          International Project Manager of the Year Award™” and
Project Portfolio Management . . . . . . . . . . . . . . . . . . 33                                                                                                         the BACP logo are trademarks of International Institute for
                                                                                      Effective Presentation Skills. . . . . . . . . . . . . . . . . . . . . 74             Learning, Inc.
Earned Value Management Systems (EVMS) . . . . . . . 34
                                                                                      Stakeholder Relationship Skills for Project Managers 75
                                                                                                                                                                            “IIBA™”, “BABOK™” and “CBAP™” are trademarks of the
Requirements Management. . . . . . . . . . . . . . . . . . . . 35                                                                                                           International Institute of Business Analysis.
Achieving Project Management Excellence                                               Web-Based and On-Demand Products, Programs
                                                                                                                                                                            Microsoft® Office Project is a registered trademark of the
with Dr. Harold Kerzner . . . . . . . . . . . . . . . . . . . . . . . 36              and Services                                                                          Microsoft Corporation.
Managing Multiple Projects . . . . . . . . . . . . . . . . . . . . 37                 Kerzner Project Management Maturity Model. . . . . . 76
                                                                                                                                                                            PRINCE2™ and MSP™ are Trade Marks of the Office of
Organization and People Change Management . . . . 38                                  PM BASICS™ / PMP® PrepPac . . . . . . . . . . . . . . . . . . . 77                    Government Commerce. M_o_R® is a Registered Trade
                                                                                                                                                                            Mark of the Office of Government Commerce in the United
The Project Management Office (PMO) . . . . . . . . . . . 39                          The Project Management Certificate Program                                            Kingdom and other countries.
Mastering Microsoft® Excel. . . . . . . . . . . . . . . . . . . . . 40                (On-Demand Version) . . . . . . . . . . . . . . . . . . . . . . 78-79
                                                                                      Unified Project Management® Methodology
Business Analysis                                                                     (UPMM™) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80-81           Visit www.iil.com to view the latest course schedules

Business Analysis Fundamentals . . . . . . . . . . . . . . . . . 41                   Project Management Competency Assessment
Facilitation Skills for Business Analysts . . . . . . . . . . . . 42                  (360° PMCA™) . . . . . . . . . . . . . . . . . . . . . . . . . . . 82-83
                                                                                                                                                                            ©2009 International Institute for Learning, Inc.
Writing and Managing Requirements Documents. . . 43                                   Faculty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
                                                                                                                                                                            All rights reserved. No part of this book may be reproduced
Business Process Modeling . . . . . . . . . . . . . . . . . . . . . 44                allPM.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85       in any way, in any form, without the prior written permission
Effecting Business Process Improvement . . . . . . . . . . 45                         IIL Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86     of International Institute for Learning, Inc.

Developing the Business Case . . . . . . . . . . . . . . . . . . 46                   Kerzner International Project Manager of the Year™
                                                                                      Award. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Assuring Quality Through Acceptance Testing . . . . . . 47


                                                                                                                                                                                                                                             3
A Valued Business Partner




                                      About IIL
                                                  International Institute for Learning, Inc. (IIL) is a   • IIL Virtual Classroom
                                                  global leader in Project, Program and Portfolio           We bring our trainers to you for convenience
                                                  Management; Microsoft® Office Project and                  and cost-effectiveness, retaining live
                                                  Project Server; Lean Six Sigma; and Business              interactivity with the instructor and fellow
                                                  Analysis corporate training solutions, coaching           students.
                                                  and consulting services.
                                                                                                          • On-demand Training
                                                  As your valued business partner, we provide               Learning wherever and whenever you need it.
                                                  learning solutions that support your business             Our self-paced virtual courses use animation,
                                                  goals to help drive performance improvement               streaming video, computer-aided simulations
                                                  through project management excellence. Our                and learning interactions that engage and
                                                  results-focused, customer care approach enables           involve users.
                                                  you to leverage IIL’s knowledge, skills, expertise
                                                  and abilities and our fundamental building              • A Blended Approach
                                                  blocks of skills and services include:                    Allowing you to ‘mix and match’ the
                                                                                                            optimum combination of learning styles
                                                  • Unequalled trainers and consultants.
                                                                                                            to suit your needs and available training
                                                  • Breadth of multi-level training courses,                resources.
                                                    productivity tools, credentialing and formal
                                                    certification tracks and widely recognized             Visit our website www.iil.com to view our
                                                    university affiliations.                               constantly expanding range of offerings and to
                                                  • Flexibility in both traditional and                   ‘test drive’ our learning tools and our many free
                                                    technologically advanced training delivery            webinars.
                                                    methodologies.
                                                                                                          We also invite you to visit www.allPM.com, our
                                                  • Worldwide reach and localization through              wholly owned and free web portal that is one of
                                                    18 wholly owned and fully networked global            the largest and most widely viewed web portals
                                                    operating companies.                                  dedicated to the needs of all involved in project
                                                  • Corporate solutions that synergize with               and program management.
                                                    clients’ operational productivity improvement
                                                    goals when they need more than training               Corporate Solutions -
                                                    alone.                                                It All Comes Together for our Clients
                                                                                                          Organizations will find in IIL an unparalleled
                                                  We offer our clients all the training approaches        training and consulting partner. We pride
                                                  they need to achieve excellence in the                  ourselves on the ability to make a measurable
                                                  vital project processes at the core of their            difference for our clients, and our results
                                                  organizations. This ranges from acquiring hard          speak for themselves – many of our clients are
                                                  skills and formal credentials, working effectively      multiyear repeat customers. We have worked
                                                  with other team members, increasing efficiency           with many of the world’s leading organizations
                                                  with innovative software and knowledge                  to develop professional skills as well as corporate
                                                  management tools, and bringing everything               capabilities and processes. Speak with one of our
                                                  together with an industry-leading suite of              sales representatives regarding client testimonials
                                                  complementary services and solutions.                   and case studies in your specific industry.

                                                  Many Methods of Learning™                               Beyond training courses, IIL provides:
                                                  Beginning with global satellite broadcasts in           • Assessment tools such as the Kerzner
                                                  the mid-1990s, IIL has consistently been at the           Project Management Maturity Model® and
                                                  forefront of using technology to offer learning           our 360° Project Management Competency
                                                  for the convenience of our clients.                       (360° PMCA™).

                                                  Today we deliver proven and effective learning          • Needs analyses to define gaps and to
                                                  at a time of your choosing and in a format, or            address the organizational and process
                                                  blend of formats, that is most convenient to you          changes needed to fill them.
                                                  and your organization.                                  • Custom training solutions to meet the
                                                                                                            unique needs of your company.
                                                  These include:
                                                                                                          • Measurement of efficiency and
                                                  • Traditional Classroom Training                          productivity performance. This includes
                                                    In addition to the public courses designed to           changes in team behavior, returns on training
                                                    meet the needs of individuals, IIL offers an            investment and specific key performance
                                                    instructional design team that is on standby            yardsticks in project management, six sigma
                                                    to work with you to tailor or customize                 and business analysis.
                                                    courses designed specifically for your
                                                    organization.
    www.iil.com


4   International Institute for Learning, Inc.
• Group coaching sessions to assure that           Worldwide Reach and Uniform Quality
  classroom lessons are actually put into          IIL offers global reach through 18 wholly
  practice and key individuals are mentored        owned global operating companies. Our
  where required.                                  international trainers represent the elite in terms
                                                   of extensive industry backgrounds as well as
• Process development and improvement
                                                   practical classroom experience. Our worldwide
  through direct, hands-on support or




                                                                                                                      IIL Asia (Singapore)
                                                   operations are a fully integrated network and
  knowledge management solutions such
                                                   clients are assured of consistent quality and
  as our Unified Project Management®
                                                   standardization of our training no matter where
  Methodology (UPMM™) Software Suite
                                                   in the world it occurs.
  that supports consistency and quality in
  project, program, and portfolio management
                                                   The IIL team is proud to offer many of its
  implementation.
                                                   programs and solutions custom adapted to a
                                                   range of international languages and cultures.
Developing the Tools You Need
Many of IIL’s greatest innovations in creating
                                                   • In Asia, we recognize the premium placed
new and focused tools, techniques and training
                                                     on practical skills and our courses rely heavily
have come from close working partnerships
                                                     on interactive tools like case studies and
with our clients. We possess the instructional
                                                     exercises from students’ own projects. We
design capability to develop courses or tools
                                                     also select one or more instructors according
from scratch or to refine existing ones to fit
                                                     to each client organization’s outlook – a
the needs of a specific organization. We do so




                                                                                                         IIL France
                                                     recognized Western thought leader in some
efficiently and effectively under real world time
                                                     cases, a hands-on local trainer in others.
and budget constraints by working closely with
clients and focusing on our mutual goals.          • From France, we serve the global
                                                     Francophone community by delivering our
• For instance, we worked with one of the
                                                     traditional and virtual classroom to clients
  world’s leading software developers
                                                     throughout Western Europe, North and Sub-
  to train 1,200 project managers in 22
                                                     Saharan Africa. Our Paris-based team adapts
  nations over just a few months to support
                                                     IIL’s training and consulting services for local
  the effective rollout and adoption of their
                                                     and regional industrial, cultural and linguistic
  state-of-art global project management
                                                     specificities.
  methodology and to help increase their
  internal project management maturity.            • In Mexico and Latin America, we often
                                                     approach state-of-the-art topics in highly




                                                                                                                      IIL México
• For a large oil and gas company, we
                                                     pragmatic ways to adapt learning to
  delivered a series of business analysis and
                                                     cultures only recently evolving into broad
  project management training programs
                                                     industrialization.
  which assisted their project managers to
  more effectively meet deliverables.              • In the UK and Europe, in addition to our
                                                     PMI®- and PMP®-oriented curricula, IIL now
• For one Government branch, we helped
                                                     offers several courses in areas like PRINCE2™
  reduce defects by 76% in one of their key
                                                     and Managing Successful Programmes that
  process areas which resulted in substantial
                                                     are tailored to the required methodologies of
  cost savings.
                                                     the Office of Government Commerce.
• And for one of the world’s leading
  banks, we are helping to facilitate an           IIL operating companies are based in 18
  extensive change management process after        major cities: Toronto, London, Paris, Frankfurt,
                                                                                                         IIL Canada




  they had implemented a major restructuring       Singapore, Sydney, Beijing, Hong Kong, Madrid,
  and outsourcing.                                 Mexico City, Trinidad, Helsinki, Budapest,
                                                   São Paulo, Bangalore, Dubai, Tokyo, and our
These are just a few recent examples where IIL     corporate headquarters are based in New York
successfully customized our training programs      City.
and business solutions to meet clients’ specific
needs. We welcome the opportunity to work
with you and your organization. The IIL team
                                                                                                                      IIL Europe (United Kingdom)




offers a combination of real-world experience
and intellectual grounding that is supported
by a dedication to helping clients achieve
consistent and measurable results.




                                                                                                                                                    5
IIL Training




                                      About IIL
                                                  All IIL training begins with the understanding that learning must yield practical,
                                                  quantifiable benefits to have value. Both our standard and specially designed courses focus
                                                  on training approaches and exercises that students understand, assimilate and want to bring back
                                                  to the workplace.

                                                  In that same way, our certification pathways concentrate on building practical working
                                                  knowledge that students will retain and use every day. IIL stresses working knowledge and not
                                                  simply superficial test preparation.


                                                  IIL clients can count on us for:

                                                  • Trainers who consistently deliver
                                                    measurable value. IIL program evaluations
                                                    point overwhelmingly to the excellence with
                                                    which our training staff communicate real
                                                    world knowledge based on a multi-industry
                                                    work experience. And the sense of fun and




                                                                                                                                                     Dr. Harold Kerzner
                                                    discovery they impart to their classes is also
                                                    evident. We recognize – and deliver on
                                                    – the need for training to have an impact on
                                                    individual students so they are prepared and
                                                    motivated to apply what they have learned
                                                    in the workplace. Beginning with Dr. Harold
                                                    Kerzner, Senior Executive Director who joined
                                                    IIL at its inception, our commitment to trainer
                                                    excellence extends to every one of our more
                                                    than 300 educators worldwide.

                                                  • Course design and customization that
                                                    is truly tailored, growing both from our
                                                    professionals’ ability and our client care
                                                    philosophy. We recognize that no lesson is
                                                    learned unless it is presented in a way that
                                                    engages students in a way they want to learn.




                                                                                                                                                     IIL Classroom Course
                                                    Our instructional designers are committed
                                                    to harnessing their creativity and real world
                                                    knowledge to make this happen. And they
                                                    recognize (along with all our people) that the
                                                    reason we’re here is to help you accomplish
                                                    your project and quality goals.


                                                  The result of all this is a focus on total value in training, growth of the professional and
                                                  organizational productivity.




    www.iil.com


6   International Institute for Learning, Inc.
Accreditations
                                                                                                                                                           Government Pricing (GSA)

                                     Member of PMI®’s Corporate Council
                                     As a member of the Project Management Institute’s Corporate Council, IIL is committed to
                                     the advancement of project management in the global community. The Corporate Council
                                     is designed to provide corporations the opportunity to support and associate with PMI®
                                     directly and to develop synergies between PMI® and senior executives at leading corporations
                                     worldwide.                                                                                                            IIL offers special training discounts for federal
                                                                                                                                                           government agencies and government
                                                                                                                                                           contractors under IIL’s GSA Federal Supply
                                     PMI® Silver Alliance Circle Member                                                                                    Schedule (GS-23F-9834H).
                                     The PMI® Supplier Alliance Initiative provides project management suppliers a direct and
                                     efficient way to elevate brand awareness in the global project management community                                    GSA has already negotiated the prices, services
           SU          R             through sponsorship of PMI® events and initiatives such as global congresses, professional                            and terms covering many of IIL’s project
                PPORTE
                                     awards, and education and networking initiatives.                                                                     management Onsite training and project
                                                                                                                                                           management products. This partnership allows IIL
                                                                                                                                                           to offer quality training at a cost-efficient price.
                                     Professional Development Units (PDUs)                                                                                 • Groups of 15 or more being trained Onsite can
                                     The Project Management Institute has made a requirement that a PMP® must earn 60                                        receive up to 30% discount on our standard
                                     professional development units (PDUs) every three years in order to maintain certification. IIL                          course prices.
                                     has been recognized by PMI® as a Charter Global Registered Education Provider. Attending
                                     IIL courses, including our eLearning courses, is a great way to earn and maintain PDUs. Each                          • Individual government and government
                                     hour of scheduled classroom participation qualifies for one (1) PDU. For more information on                             contractor employees may also sign up for
                                     PMI®’s Professional Development Program and maintenance of PMP® certification, visit PMI®’s                              any of IIL’s public and/or IIL Virtual Classroom
                                     website at www.pmi.org.                                                                                                 courses and receive a 15% discount off the
                                                                                                                                                             published prices in this catalogue.
                                                                                                                                                           • Groups of 5 or more signing up for our public
                                     IIBA Endorsed Education Provider                                                                                        courses and/or IIL Virtual Classroom courses
                                     International Institute for Learning, Inc. is an Endorsed Education Provider with the                                   will receive a 20% discount.
                                     International Institute of Business Analysis. For details visit www.theiiba.org
                                                                                                                                                           For more information about Onsite courses, public
                                                                                                                                                           courses and IIL Virtual Classroom courses, contact
                                     Certificate of Course Completion and Continuing Education Units (CEUs)
                                                                                                                                                           Lori Milhaven at +1-212-515-5121 or e-mail Lori.
                                     IIL is an Authorized CEU Sponsor Member of the International Association for Continuing
                                                                                                                                                           Milhaven@iil.com.
                                     Education and Training (IACET). Continuing Education Units, or CEUs, are used
                                     internationally to maintain records of completion of organized post-secondary education.
                                                                                                                                                           You may also access our catalogue online at
                                     One CEU is provided for every 10-hours of course participation. To receive a certificate of
                                                                                                                                                           www.gsa.gov.
                                     completion and continuing education units, participants must attend the entire course.


                                     Microsoft®
                                     IIL is a Microsoft® Gold Certified Partner.                                                                            University Affiliation

                                                                                                                                                           Accreditation and formal academic recognition
                                     ACE College Credit Recommendations*                                                                                   is also available from a prestigious university
                                     The American Council on Education (ACE) College Credit Recommendation Service (CREDIT)                                and professional associations. IIL is proud to be
                                     has recommended numerous IIL courses for undergraduate and graduate ACE credits.                                      a charter member of the Project Management
                                                                                                                                                           Institute’s global registered education provider
                                                                                                                                                           program (R.E.P.). IIL is also a certified education
                                     CPE Credit                                                                                                            provider under the charter of the International
                                     International Institute for Learning, Inc. is registered with the National Association of State                       Institute for Business Analysis (IIBA™).
                                     Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the
                                     National Registry of CPE Sponsors. State boards of accountancy have final authority on the                             IIL offers academic recognition through highly
                                     acceptance of individual courses for CPE credit. Complaints regarding registered sponsors                             respected academic institutions — the University
                                     may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite                             of Chicago’s Graham School of General Studies,
                                     700, Nashville, TN, 37219-2417. www.nasba.org                                                                         and New York University School of Continuing
                                                                                                                                                           and Professional Studies (SCPS).
                                     Women’s Business Enterprise National Council (WBENC)
                                     International Institute for Learning, Inc. has received certification from the Women’s                                 Our strategic alliances provide a full menu of
                                     Business Enterprise National Council (WBENC). WBENC’s corporate member list includes                                  courses and defined learning pathways leading
                                     such companies as IBM, Motorola, Bank of America, Pepsi, Sears, Johnson Controls and                                  toward a university grade report. A joint IIL-
                                     Microsoft.                                                                                                            university website also assures a fast and easy
                                                                                                                                                           administrative experience for students.

                                     AFE Partnership                                                                                                       The University of Chicago/Graham School of
                                     AFE is the largest, dedicated network in the facility, maintenance, and plant operations                              General Studies
                                     professions. Our members advance the field and their careers using the most complete                                   www.iil.com/uofc
                                     range of technical information, education, best practices, and sharing of common
                                     professional experiences. Association for Facilities Engineering, 8180 Corporate Park Drive,
                                     Cincinnati, OH 45242. (513) 489-2473. www.AFE.org.



* ACE/CREDIT has evaluated and made credit recommendations for thousands of college-level courses offered by hundreds of organizations,                    New York University School of Continuing
  including corporations, federal agencies, labor unions and voluntary and professional associations. A team of faculty members and administrators
                                                                                                                                                           and Professional Studies (SCPS)
  from accredited colleges and universities follow stringent guidelines (established by the ACE Commission of Education Credit and Credentials)
  to assess the various forms of education and training that these organizations conduct. The work of the team often culminates in college credit          www.iil.com/nyuscps
  recommendations. Go to www.iil.com to learn how to apply and download the ACE application. To be considered for an ACE credit, you must fill
  out the ACE application (available from www.iil.com) and submit it to IIL. Forms must be mailed to IIL, 110 East 59th Street, 31st floor, New York
  City, NY 10022. IIL will submit your information, including name and course history to the ACE student registry. For additional information please
  call 1-800-325-1533. To submit additional IIL courses you must submit, at no additional cost, each IIL course to ACE to receive credit on your official
  transcript. To obtain an official transcript from ACE for a university or college, contact ACE directly at (202) 939-9434.
PMI®, PMP® and PMBOK® are registered marks of the Project Management Institute, Inc.

                                                                                                                                                                                                                 7
IIL’s focused certification pathways include:




                                      IIL Certification Tracks
                                                                • Associate (CAPM®) in Project Management
                                                                  for those building their fundamental knowledge

                                                                • PMP® Preparation
                                                                  for the international stamp of project management professionalism

                                                                • Advanced Project Management Certification (APMC®)
                                                                  for senior practitioners

                                                                • PRINCE2™
                                                                  for the UK-based project management methodology

                                                                • Microsoft Office Project and Project Server Certifications
                                                                  for project management professionals seeking to quantify their proficiences in the use of
                                                                  these powerful tools

                                                                • Lean Six Sigma
                                                                  ranging from the fundamentals to Black Belt

                                                                • Business Analysis
                                                                  skills for those identifying needs, developing requirements and managing change




                                                                                        The Project Management Certificate Program




                                                                                                Project Management Fundamentals
                                                                                                   (12 hours / 2 days) or equivalent




                                                                                                    Session One (12 hours / 2 days)
                                                                                     Project Integration Management / Project Scope Management
                                                                                                        Project Time Management




                                                                                                   Session Two (12 hours / 2 days)
                                                                                                       Project Cost Management
                                                                                               Project Control / Project HR Management
                                                                                                       Project Risk Management




                                                                                                   Session Three (18 hours / 3 days)
                                                                                                      Project Quality Management
                                                                                                   Project Procurement Management
                                                                                                 Project Communication Management
                                                                                                        Professional Responsibility
                                                                                                     PMP® Preparation and Review




                                                                                                 PMP® Prep Course (12 hours / 2 days)
                                                                              For those who feel they need more training before taking the exam (optional)




    www.iil.com


8   International Institute for Learning, Inc.
Certified Associate in Project Management (CAPM®)                                    Microsoft® Office Project and Project Server 2007




                                                                                                            Project Orange Belt® 2007
                                 PM Basics™                                                      Managing Projects with Microsoft® Office Project 2007
                        (12 hours, online, on-demand)                                                            (18 hours / 3 days)
                                       or
                   Project Management Fundamentals
                              (12 hours / 2 days)
                                       or
                 Project Management for IT Professionals
                                                                                                              Project Blue Belt® 2007
                              (18 hours / 3 days)
                                                                                             Managing Projects with Microsoft® Office Project Server 2007
                                                                                                                 (18 hours / 3 days)




                                CAPM® PREP Course                                                            Project Black Belt® 2007
                                    (12 hours)                                        Managing Projects and Programs with Microsoft® Office Project Server 2007
                                                                                                                 (24 hours / 4 days)




               Six Sigma Certification Programs & Courses                                        Business Analysis Certificate Program (BACP)


                          Choose one from each stage:
                                                                                                 Business Analysis Fundamentals (12 hours / 2 days)
Executive Preparation          Management Preparation          Employee Preparation

 Lean Six Sigma for               Building Lean Six            The Fundamentals of
    Executives                    Sigma Champions                 Lean Six Sigma             Facilitation Skills for Business Analysts (18 hours / 3 days)
    (6 hrs / 1 day)                (12 hrs / 2 days)              (12 hrs / 2 days)


                                                                                       Writing and Managing Requirements Documents (12 hours / 2 days)
                          Six Sigma Project Preparation

         Lean Six Sigma
     Green Belt Certification
                                                                                                   Business Process Modeling (18 hours / 3 days)
           (48 hrs / 8 days)
                                                       Project Management for
                                                        Six Sigma Professionals
                                                           (12 hrs / 2 days)                Certified Business Analysis Professional (CBAP™) Prep Course
          Lean Six Sigma
      Black Belt Certification                                                                                     (14 hours / 2days)
                                                                                      For those who feel they need more training before taking the exam (optional)
         (48 hours / 8 days)




  Advanced Project Management Certification Program (APMC™)                                               PRINCE2TM / MSP / M_o_R®




                               Required Courses
    Achieving Project Management Excellence with Dr. Harold Kerzner (6 hours)
          Stakeholder Relationship Skills for Project Managers (12 hours)                                                         MSP (Managing Successful
                                                                                      PRINCE2™ Foundation + Exam
                                                                                                                                   Programmes) + Exams
                                                                                                (3 days)
                                                                                                                                          (4 days)



                          Elective Courses (Choose 4)
              Advanced Project Procurement Management (12 hours)
                Advanced Project Quality Management (12 hours)
                 Advanced Project Risk Management (12 hours)
                 Earned Value Management Systems (12 hours)
                     Managing Multiple Projects (12 hours)                                                                      M_o_R® (Management of Risk)
                    Project Portfolio Management (12 hours)                           PRINCE2™ Practitioner + Exam
                                                                                                                                         + Exams
                        Program Management (12 hours)                                           (2 days)
                                                                                                                                          (4 days)
                     Requirements Management (12 hours)
                  Vendor Relationship Management (12 hours)




                                                                                                                                                                     9
Project Management Fundamentals
Project Management Core Courses and Certificate Programs




                                                           How to Complete Projects on Time and Within Budget


                                                           Many projects are performed by highly competent          Selection                                              This course is offered in the formats shown below.
                                                           and effective people who have little or no project       • Project governance                                   Visit our website www.iil.com for the course schedule
                                                           management training. They perform projects like          • Roles and responsibilities of the project manager,
                                                           process improvement, marketing campaign devel-             project sponsor and team
                                                           opment, new product development, event plan-             • Initiating the project and developing the project
                                                           ning and production and other “tasks” which are            charter                                                             IIL Virtual Classroom. Training sessions are
                                                           projects. Learning project management on the job         • Linking project objectives to the project team                      live, interactive and are led by an instructor.
                                                           is an unnecessary burden in an already challenging         structure
                                                           position.
                                                                                                                    Requirements                                           #8820 / Four 3-hour sessions
                                                                                                                    • Conducting stakeholder assessments                   CEU Credits: 1.2 / PDU Credits: 12
                                                           This course provides practical skills, concepts and
                                                                                                                    • Understanding and managing resistance                Pricing
                                                           principles you can take back to the job – along
                                                                                                                    • Communicating and refining requirements              USD 850
                                                           with insights you’ll need to adapt them to specific
                                                                                                                    • Defining product/service requirements
                                                           project environments.
                                                                                                                    • Change control process                               IIL/University Pricing
                                                                                                                    • Communications                                       USD 1050
                                                           Prerequisites
                                                           None                                                     Work Breakdown Structure (WBS)                         Contact your local IIL Company for IIL and IIL/University
                                                                                                                    • The central role of the WBS                          Pricing outside the United States
                                                           Course Level                                             • Developing a usable WBS
                                                           Basic                                                    • Using the WBS to clarify product constraints and
                                                                                                                      activities                                                          Traditional Classroom Course
                                                                                                                                                                                          This course can also be delivered onsite and
                                                           Who Should Attend                                        • Using the WBS to facilitate project development                     tailored to meet your specific business needs.
                                                           This course is for people responsible for managing,      Risk Management                                                       Contact your local IIL Company or email
                                                           leading, coordinating, and working on projects                                                                                 onsite@iil.com for more information.
                                                                                                                    • Defining risk management
                                                           who have limited experience or knowledge of prac-        • Benefits of risk management in project               #8212 / 2 Days
                                                           tical, formal project management methods. Among             management                                          CEU Credits: 1.4 / PDU Credits: 14 / CPE Credits: 16
                                                           those who can benefit from this course are:              • Risk management processes and tools
                                                           • Business planning coordinators                                                                                Pricing
                                                           • Technical service, operations and support staff        Estimating                                             USD 1295
                                                           • Administrators and managers responsible for            • Defining an estimate
                                                              coordinating, facilitating or managing projects       • Specific types and methods of estimating             IIL/University Pricing
                                                              and programs                                          • The estimating process                               USD 1595
                                                           • Technical professionals and engineers moving into      • PERT                                                 Contact your local IIL Company for IIL and IIL/University
                                                              project leadership and coordination                   • Final estimate development                           Pricing outside the United States
                                                           • General managers responsible for projects and          • Validating an estimate
                                                              programs                                              Scheduling
                                                           • Marketing, training and technical writing              • Scheduling techniques
                                                              professionals                                         • Using WBS
                                                                                                                    • Critical path
                                                           What You Will Learn                                      • Risk assessment and logical schedule alternatives
                                                           You’ll learn how to:
                                                           • Describe the project management process and            Execution & Project Control
                                                             its benefits                                           • Reasons for project control
                                                           • Use project management vocabulary and                  • Elements of project control
                                                             terminology                                            • Status reporting
                                                           • Identify the characteristics of a successful project   • Change control
                                                           • Create an initial project plan                         • Earned value analysis
                                                                                                                                                                              Also Available!
                                                           • Identify and perform the major aspects of              • Variance analysis and corrective action
                                                             project initiation, project control and close-out      Project Closing                                           Project Management Fundamentals PLUS
                                                           • Identify and describe cultural change issues in        • Project closing / Project transition                    Leveraging the Power of PM Learning
                                                             implementing project management                        • Post-project evaluations
                                                                                                                    Collaboration & Organizational Change                     Designed for an organization’s trainers/facilitators to
                                                           Course Overview                                                                                                    train their internal teams and company employees,
                                                           Foundation Concepts                                      • Overview of the PM process
                                                                                                                                                                              this self-paced program delivers the practical skills,
                                                           • Project management (PM) process overview               • Teams                                                   concepts, and principles of project management.
                                                           • Focus and benefits of PM                               • Motivation and expectancy theory                        The training package includes:
                                                           • Critical PM skills                                     • Change and continuous improvement                       • Trainer/Facilitator training workbook and guide
                                                           • Concept of triple constraints                          Recap & Closing                                           • Project Management Fundamentals Student
                                                           Project Life Cycle                                                                                                   Courseware
                                                           • Project life cycle overview                                                                                      • PM Basics™
                                                           • Phases, tasks, deliverables, and steps
                                                           • Variations on the life cycle                                                                                     Contact us for more information
                                                           • Checkpoints and milestones



    10                                                     www.iil.com • 1-800-325-1533 or 212-758-0177 • All IIL courses are fully aligned with PMI® Global Standards. Visit our website for the latest course schedules.
PMP® PREP




                                                                                                                                                                               Project Management Core Courses and Certificate Programs
Get Ready to Pass the PMP® Exam


This intensive exam prep workshop will prepare             Course Overview                                    This course is offered in the formats shown below.
you to pass the Project Management Professional            Becoming a PMP®                                    Visit our website www.iil.com for the course schedule
(PMP®) examination. The workshop is kept up to             • Benefits of PMP® certification
date with the framework of knowledge outlined by           • Review of the certification process
the Project Management Institute’s PMBOK® Guide.           • Project Management IQ® Software
IIL’s instructors (PMP® certified) will use and identify
                                                           Project Management Framework                                      IIL Virtual Classroom. Training sessions are
test-taking tips and strategies and review materials                                                                         live, interactive and are led by an instructor.
                                                           • Project phases
that will assist you with passing the PMP® exam.
                                                           • Project life cycles
The course includes a comprehensive workbook
                                                           • Areas of knowledge                               #8813 / Four 3-hour sessions
and a sample examination. Each module includes                                                                CEU Credits: 1.2
                                                           • Project stakeholders
Study Tips and Topics to Know for the PMP® exam.
                                                           • Process groups                                   Pricing
Prerequisites                                              Project Integration Management                     USD 850
You should have at least 15 hours of dedicated             • Project plan development
                                                           • Project plan execution                           IIL/University Pricing
Project Management training before taking this
workshop, in addition to the standard PMI®                 • Overall change control                           USD 1050
requirements.                                              Project Scope Management                           Contact your local IIL Company for IIL and IIL/University
                                                           • Project initiation definition                    Pricing outside the United States
Course Level                                               • Work Breakdown Structure (WBS)
Intermediate                                               • Scope verification
                                                                                                                             Traditional Classroom Course
                                                           • Scope change control                                            This course can also be delivered onsite and
Who Should Attend                                                                                                            tailored to meet your specific business needs.
Individuals needing to prepare for Project                 Project Time Management                                           Contact your local IIL Company or email
Management Institute’s PMP® certification exam             • Schedule network development                                    onsite@iil.com for more information.
as quickly as possible to successfully pass the            • Resource loading and leveling                    #8624 / 2 Days*
exam. Or, for those that attended any Project              • CPM and PERT                                     CEU Credits: 1.4 / PDU Credits: 14
Management Certification program in the past and           Project Cost Management
need a “refresher” course before taking the PMP®                                                              Pricing
                                                           • Definitions and types of costs
exam.                                                                                                         USD 1295
                                                           • Economic analysis
                                                           • Cost estimating and budgeting                    IIL/University Pricing
PMP® Certification Qualifications                          • Cost control
Certification requires proving your ability to                                                                USD 1595
                                                           • Earned value
manage projects. You must meet the following                                                                  Contact your local IIL Company for IIL and IIL/University
requirements:                                              Project Quality Management                         Pricing outside the United States
                                                           • Quality planning
• Minimum of 35 hours of Project Management                • Quality assurance
  classroom and/or eLearning instruction                   • Quality control                                  * A 3 day version of this course is available in select
• Bachelor’s degree and 4,500 hours of project             • Statistical process control                        international locations. Contact us for more information.
  management experience over 3 years/36 months
• 7,500 hours of project management experience             Project Human Resource Management
  over 5 years/60 months (if NO degree)                    • Motivation and leadership
• Complete and submit the PMP® certification               • Team development
  application directly to PMI®                             Project Communication Management
• Pass the 4-hour “computer-based” 200-question            • Communications planning
  exam                                                     • Information distribution
In order to take the exam, you must apply directly         • Performance reporting
to PMI® and pay the exam fees prior to the                 Project Risk Management
examination. Go to www.pmi.org for detailed                • Risk Planning
information and forms needed for the exam.                 • Risk identification
                                                           • Qualitative and quantitative risk management
Why Become a PMP®?
                                                           • Risk response development and control
The PMP® designation is recognized worldwide as
                                                           • Monte Carlo simulation                            Special Offer!
the standard of the profession, attesting to one’s
core knowledge and understanding of critical               Project Procurement Management
Project Management concepts, principles and                • Procurement planning                              Participants receive IIL’s preparation
                                                           • Solicitation and source selection                 tool Project Management IQ® CD-
techniques. Certification sets Project Management                                                              ROM (valued at USD 549) at a 50%
Professionals (PMP®’s) apart from the crowd.               • Contract administration and close-out             discount!
                                                           Professional Responsibility
                                                                                                               This package includes Dr.. Kerzner’s
                                                           • PMI® Code of Conduct                              text, Project Management: A Systems
                                                           • Professional responsibility performance domain    Approach to Planning Scheduling,
                                                           • Legal, ethical and professional behaviors         and Controlling, the PMBOK® Guide, and Dr.
                                                           • International cultural sensitivities              Frank Anbari’s booklet on Project Management
                                                                                                               Quantitative Methods.
                                                           Final Review



www.iil.com • 1-800-325-1533 or 212-758-0177 • All IIL courses are fully aligned with PMI® Global Standards. Visit our website for the latest course schedules.                                11
Agile Development and Project Management
Project Management Core Courses and Certificate Programs




                                                           Introducing Agile Development and Relating it to Project Management


                                                           The concept of Agile Software development             Solution-focused Agile Development Practices             This course is offered in the formats shown below.
                                                           incorporates the principles and precepts of a         (Requirements, Analysis & Design)                        Visit our website www.iil.com for the course schedule
                                                           number of software development and quality            • From Agile Values to Agile Practices (translating
                                                           management methods that are based on speeding           the Manifesto into specific practices, starting
                                                           the time to market through reduced process              with those that are technical and relate to
                                                           overhead and more efficient and responsive              solving the business problem)                                         IIL Virtual Classroom. Training sessions are
                                                           practices.                                            • Agile Requirements Practices                                          live, interactive and are led by an instructor.
                                                                                                                 • Agile Analysis & Design Practices
                                                           This course presents the Agile approach and
                                                                                                                                                                          #8903 / Four 3-hour sessions
                                                           principles showing the participant how they           Product-focused Agile Development Practices              CEU Credits: 1.2 / PDU Credits: 12
                                                           differ from the traditional approach to managing      (Development, Testing & Deployment)
                                                           software development. The overall goal of the         • Agile Technical Practices Continued (introducing       Pricing
                                                           course is twofold, to:                                  the technical practices associated with building       USD 850
                                                           • Introduce the Agile software development              the SW product)
                                                                                                                                                                          IIL/University Pricing
                                                              approach’s principles and practices.               • Agile Development
                                                           • Explore how this approach could enhance             • Agile (Post-Development) Testing                       USD 1050
                                                              the more traditional development and project       • Agile Deployment                                       Contact your local IIL Company for IIL and IIL/University
                                                              management philosophies and practices.                                                                      Pricing outside the United States
                                                                                                                 Process-focused Agile Development Practices
                                                           Prerequisites                                         (Agility and Project management)
                                                           None                                                  • Managing Agile Projects (introduction to                              Traditional Classroom Course
                                                                                                                                                                                         This course can also be delivered onsite and
                                                                                                                   leadership/directional Agile practices, including                     tailored to meet your specific business needs.
                                                           Course Level                                            the debate over the concept of an Agile project                       Contact your local IIL Company or email
                                                           Basic                                                   manager and the PMI standards used as the                             onsite@iil.com for more information.
                                                                                                                   basis for comparison)                                  #5105 / 2 Days
                                                           Who Should Attend                                     • The Agile Environment (Agile analogs to PMI’s          CEU Credits: 1.4 / PDU Credits: 14 / CPE Credits: 16
                                                           This course is designed for:                            Organizational Project Management or Program
                                                           • Developers interested in learning Agile concepts      Management concerns)                                   Pricing
                                                              and practices                                      • Agile Initiating (following the PMBOK® structure       USD 1295
                                                           • IT managers who want to know what all the             to explore Agile analogs to the five PM process
                                                              fuss is about                                        groups)                                                IIL/University Pricing
                                                           • Those involved in the Agile approach who want       • Agile Planning                                         USD 1595
                                                              to refine their techniques or learn some new       • Agile Executing                                        Contact your local IIL Company for IIL and IIL/University
                                                              practices                                          • Agile Monitoring & Controlling                         Pricing outside the United States
                                                           • Project managers interested in leading their        • Agile Closing
                                                              software projects with more agility.
                                                                                                                 Implementing Agile Development
                                                           What You Will Learn                                   • Trailblazing an Agile Path (introduction to
                                                           Course participants will understand the basic Agile     alternative approaches to implementing Agile
                                                           approach and the various methods for achieving          and four major phases involved in getting there,
                                                           agility and will be able to:                            regardless of approach)
                                                           • Compare and contrast the Agile approach to          • To Be or Not to Be Agile? (criteria for
                                                              the continuum of more traditional software           determining whether Agile is a viable option
                                                              development approaches.                              given the environment or specific situation)
                                                           • Apply selected Agile practices to specific          • Implementing Agile Practices (starting from the
                                                              software development situations.                     bottom-up approach or easiest path, a few
                                                           • Explain selected Agile leadership principles          practices at a time)
                                                              that enable an Agile approach to project           • Implementing Agile Projects (exploring bottom-
                                                              management, either in or beyond the software         up option to implement an Agile method,
                                                              development environment.                             project by project)
                                                           • Define and adapt a process for transforming an      • Influencing Beyond our Reach (starting from the
                                                              existing software development methodology to         top down for an Agile method or even a more
                                                              a more Agile approach.                               agile organization, although beyond the purview
                                                                                                                   of participants in the course, what we CAN do
                                                           Course Overview                                         to influence the process for better results)
                                                           Foundation Concepts
                                                           • Software Development Environment (SDLCs)            Recap and Closing
                                                           • Agile Approach to Software Development              • Review of key concepts
                                                           • Overarching Agile Principles (Agile Manifesto &     • Feedback
                                                             its principles & key enablers)
                                                           • Applying Agile Concepts to Project Management
                                                           • Journey into Agile Territory (topic flow from
                                                             technical practices to leadership/directional
                                                             practices to implementation)


    12                                                     www.iil.com • 1-800-325-1533 or 212-758-0177 • All IIL courses are fully aligned with PMI® Global Standards. Visit our website for the latest course schedules.
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iil catalogue 2010

  • 1. International Institute for Learning, Inc. 2010 Learning Catalogue Project, Program And Portfolio Management Traditional Classroom ® Microsoft Office Project And Project Server Lean Six Sigma Virtual Classroom On-Demand Learning Solutions Business Analysis Onsite Training And Consulting Assessments INTELLIGENCE, INTEGRITY AND INNOVATION IIL is a PMI ® Chartered Registered Educational Provider and a member of the PMI ® Corporate Council and Silver Alliance Circle
  • 2. A Letter From the CEO Welcome Welcome to IIL’s 2010 Learning Catalog! dramatic. But in the midst of job cuts, bank bail-outs and debt crises, we management excellence. We know that now more than ever, you need a lot from your training provider – personalized attention, best-in-class instructors, a rich curriculum and an array of training methodologies. Intelligence, Integrity and Innovation. We pride ourselves in creating customer loyalty and building relationships with individuals and organizations that last a lifetime. You asked and we listened. In response to your needs during these challenging economic times, we have: • Expanded our virtual classroom portfolio • Added new courses, including Microsoft Project 2010, Scrum, Agile and ITIL • Enhanced our interpersonal and leadership skills curriculum IIL has 18 global operating companies in cities including New York, Toronto, London, Paris, Frankfurt, Singapore, Sydney, Beijing, Hong Kong, Madrid, Mexico City, Trinidad, Helsinki, Budapest, São Paulo, Bangalore, Dubai and Tokyo. Last year we partnered with clients in more than 200 countries to create learning experiences that were comprehensive, relevant and enduring. Our people have a unique depth and breadth of expertise across industries and geographies. This allows us to tap into a wide knowledge base of best practices when developing our - nities in the marketplace. I invite you to read through our catalog and learn more about our courses, products and services. Discover for yourself what makes us a worldwide leader in Project, Program and Portfolio Management, PRINCE2®, Business Analysis, Microsoft® Project, Project Server and Six Sigma training and consulting. Then let us help you reach your full potential. With kind regards, E. LaVerne Johnson International Institute for Learning www.iil.com 2 International Institute for Learning, Inc.
  • 3. Table of Contents Welcome: A Letter from the CEO . . . . . . . . . . . . . . . . 2 Business Analysis Certificate Program (BACP) . . . 48-49 Course Confirmation E-mailed upon receipt of registration. About IIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Certified Business Analysis Professional (CBAP™) Prep Course . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Registration Fee Includes Accreditations and Government Pricing. . . . . . . . . . . . 7 Training materials and refreshment breaks. IIL Certification Tracks . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Professional Development Units (PDUs) Microsoft® Office Project and Project Server PDU credits can be awarded for participation in most Project Management Core Courses and Certificate Microsoft® Office Project & Project Server 2007 programs. Before attending, verify acceptance with your professional board. Programs Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Project Management Fundamentals. . . . . . . . . . . . . . 10 IIL’s Microsoft® Office Project & Project Server 2007 Continuing Education Units (CEUs) CEU credits can be awarded for participation in most PMP Prep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ® Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 programs. Before attending, verify acceptance with your Project Orange Belt® 2007 . . . . . . . . . . . . . . . . . . . . . 53 professional board. Agile Development and Project Management . . . . . 12 Project Estimating and Scheduling . . . . . . . . . . . . . . . 13 Project Blue Belt® 2007. . . . . . . . . . . . . . . . . . . . . . . . 54 Continuing Professional Education Units (CPEs) CPE credits can be awarded for participation in most WBS – The Keystone of Project Management . . . . . . 14 Project Black Belt® 2007 . . . . . . . . . . . . . . . . . . . . . . . 55 programs. Before attending, verify acceptance with your Microsoft® EPM Role-Based Courses . . . . . . . . . . 56-57 professional board. Managing Project Scope. . . . . . . . . . . . . . . . . . . . . . . 15 Project JumpStart . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 ® Tax Deductible Expense Project Management for IT Professionals Treasury Regulation #1.162.5 permits deduction of all fees, Project Leadership Simulation Program . . . . . . . . . . . 17 travel, lodging, and 50% of all meal expenses, because Project Management Fundamentals for an educational program is designed to improve one’s Accounting and Finance Principles for Project employment. IT Professionals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Management Practitioners . . . . . . . . . . . . . . . . . . . . . 18 Requirements Management for IT Professionals . . . . 59 A Certificate of Completion will be awarded by a major Associate Certificate in Project Management university or by International Institute for Learning, Inc. (CAPM®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Risk Management for IT Professionals . . . . . . . . . . . . 60 Managing Multiple IT Projects . . . . . . . . . . . . . . . . . . 61 Cancellation / Refund Policy The Project Management Certificate Program: Cancellations received up to fourteen (14) business The Kerzner Approach® to PM Excellence . . . . . . 20-21 days before the course are fully refundable. After that, Lean Six Sigma and Process Excellence cancellations are subject to the entire course fee. Please Advanced Project Management Certification note that if you don’t cancel and don’t attend, you will still (APMC®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-23 Lean Six Sigma for Executives. . . . . . . . . . . . . . . . . . . 62 be responsible for payment. Substitutions may be made at any time. To make a substitution, cancel or to reschedule a PRINCE2™ / MSP™ . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Building Lean Six Sigma Champions . . . . . . . . . . . . . 63 course, contact your educational consultant directly or you Lean Six Sigma Green Belt Certification Program. . . . 64 can call +1-800-325-1533 (US) or +1-212-758-0177. Project Management Advanced Courses Lean Six Sigma Black Belt Certification Program . . . . 65 If IIL finds it necessary to cancel a course due to low Advanced Project Quality Management. . . . . . . . . . . 25 enrollment, a full refund will be made. IIL will not be The Fundamentals of Lean Six Sigma. . . . . . . . . . . . . 66 responsible for participant’s airfare and/or hotel expenses or Advanced Project Risk Management . . . . . . . . . . . . . 26 Experiencing Lean Six Sigma . . . . . . . . . . . . . . . . . . . 67 cancellation fees. Advanced Project Procurement Management . . . . . . 27 Project Management for Six Sigma Professionals. . . . 68 Dates, times and prices of all IIL courses are subject to Program Management: change. Successfully Managing a Group of Related Projects. . 28 Interpersonal and Leadership Skills for Project Program Management: Managers Preparing for the PgMPsm Certification. . . . . . . . . . . . 29 Effective Communication Skills for Project “CAPM®”, “PMI®”, “PMP®” and “PMBOK®” are registered Vendor Relationship Management: Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 marks of the Project Management Institute, Inc. Collaborating for Success . . . . . . . . . . . . . . . . . . . . . . 30 Leading Cross-Cultural Virtual Teams . . . . . . . . . . . . . 70 “APMC®”, “The Kerzner Approach®”, “Project Black Belt®”, ® ® Critical Chain Project Management . . . . . . . . . . . . . . 31 “Project Blue Belt ”, “Project Orange Belt ”, “Project White Building High-Performance Project Teams . . . . . . . . . 71 Belt®”, “Project Jumpstart®”, “Project Management IQ®” and Preventing, Recovering and Managing Troubled Conflict Resolution for Project Managers . . . . . . . . . . 72 “Unified Project Management®” are registered trademarks Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 and “PM BASICS™”, “360º PMCA™”, “UPMM™”, “Kerzner Effective Negotiating Skills for Project Managers . . . . 73 International Project Manager of the Year Award™” and Project Portfolio Management . . . . . . . . . . . . . . . . . . 33 the BACP logo are trademarks of International Institute for Effective Presentation Skills. . . . . . . . . . . . . . . . . . . . . 74 Learning, Inc. Earned Value Management Systems (EVMS) . . . . . . . 34 Stakeholder Relationship Skills for Project Managers 75 “IIBA™”, “BABOK™” and “CBAP™” are trademarks of the Requirements Management. . . . . . . . . . . . . . . . . . . . 35 International Institute of Business Analysis. Achieving Project Management Excellence Web-Based and On-Demand Products, Programs Microsoft® Office Project is a registered trademark of the with Dr. Harold Kerzner . . . . . . . . . . . . . . . . . . . . . . . 36 and Services Microsoft Corporation. Managing Multiple Projects . . . . . . . . . . . . . . . . . . . . 37 Kerzner Project Management Maturity Model. . . . . . 76 PRINCE2™ and MSP™ are Trade Marks of the Office of Organization and People Change Management . . . . 38 PM BASICS™ / PMP® PrepPac . . . . . . . . . . . . . . . . . . . 77 Government Commerce. M_o_R® is a Registered Trade Mark of the Office of Government Commerce in the United The Project Management Office (PMO) . . . . . . . . . . . 39 The Project Management Certificate Program Kingdom and other countries. Mastering Microsoft® Excel. . . . . . . . . . . . . . . . . . . . . 40 (On-Demand Version) . . . . . . . . . . . . . . . . . . . . . . 78-79 Unified Project Management® Methodology Business Analysis (UPMM™) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80-81 Visit www.iil.com to view the latest course schedules Business Analysis Fundamentals . . . . . . . . . . . . . . . . . 41 Project Management Competency Assessment Facilitation Skills for Business Analysts . . . . . . . . . . . . 42 (360° PMCA™) . . . . . . . . . . . . . . . . . . . . . . . . . . . 82-83 ©2009 International Institute for Learning, Inc. Writing and Managing Requirements Documents. . . 43 Faculty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 All rights reserved. No part of this book may be reproduced Business Process Modeling . . . . . . . . . . . . . . . . . . . . . 44 allPM.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 in any way, in any form, without the prior written permission Effecting Business Process Improvement . . . . . . . . . . 45 IIL Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 of International Institute for Learning, Inc. Developing the Business Case . . . . . . . . . . . . . . . . . . 46 Kerzner International Project Manager of the Year™ Award. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Assuring Quality Through Acceptance Testing . . . . . . 47 3
  • 4. A Valued Business Partner About IIL International Institute for Learning, Inc. (IIL) is a • IIL Virtual Classroom global leader in Project, Program and Portfolio We bring our trainers to you for convenience Management; Microsoft® Office Project and and cost-effectiveness, retaining live Project Server; Lean Six Sigma; and Business interactivity with the instructor and fellow Analysis corporate training solutions, coaching students. and consulting services. • On-demand Training As your valued business partner, we provide Learning wherever and whenever you need it. learning solutions that support your business Our self-paced virtual courses use animation, goals to help drive performance improvement streaming video, computer-aided simulations through project management excellence. Our and learning interactions that engage and results-focused, customer care approach enables involve users. you to leverage IIL’s knowledge, skills, expertise and abilities and our fundamental building • A Blended Approach blocks of skills and services include: Allowing you to ‘mix and match’ the optimum combination of learning styles • Unequalled trainers and consultants. to suit your needs and available training • Breadth of multi-level training courses, resources. productivity tools, credentialing and formal certification tracks and widely recognized Visit our website www.iil.com to view our university affiliations. constantly expanding range of offerings and to • Flexibility in both traditional and ‘test drive’ our learning tools and our many free technologically advanced training delivery webinars. methodologies. We also invite you to visit www.allPM.com, our • Worldwide reach and localization through wholly owned and free web portal that is one of 18 wholly owned and fully networked global the largest and most widely viewed web portals operating companies. dedicated to the needs of all involved in project • Corporate solutions that synergize with and program management. clients’ operational productivity improvement goals when they need more than training Corporate Solutions - alone. It All Comes Together for our Clients Organizations will find in IIL an unparalleled We offer our clients all the training approaches training and consulting partner. We pride they need to achieve excellence in the ourselves on the ability to make a measurable vital project processes at the core of their difference for our clients, and our results organizations. This ranges from acquiring hard speak for themselves – many of our clients are skills and formal credentials, working effectively multiyear repeat customers. We have worked with other team members, increasing efficiency with many of the world’s leading organizations with innovative software and knowledge to develop professional skills as well as corporate management tools, and bringing everything capabilities and processes. Speak with one of our together with an industry-leading suite of sales representatives regarding client testimonials complementary services and solutions. and case studies in your specific industry. Many Methods of Learning™ Beyond training courses, IIL provides: Beginning with global satellite broadcasts in • Assessment tools such as the Kerzner the mid-1990s, IIL has consistently been at the Project Management Maturity Model® and forefront of using technology to offer learning our 360° Project Management Competency for the convenience of our clients. (360° PMCA™). Today we deliver proven and effective learning • Needs analyses to define gaps and to at a time of your choosing and in a format, or address the organizational and process blend of formats, that is most convenient to you changes needed to fill them. and your organization. • Custom training solutions to meet the unique needs of your company. These include: • Measurement of efficiency and • Traditional Classroom Training productivity performance. This includes In addition to the public courses designed to changes in team behavior, returns on training meet the needs of individuals, IIL offers an investment and specific key performance instructional design team that is on standby yardsticks in project management, six sigma to work with you to tailor or customize and business analysis. courses designed specifically for your organization. www.iil.com 4 International Institute for Learning, Inc.
  • 5. • Group coaching sessions to assure that Worldwide Reach and Uniform Quality classroom lessons are actually put into IIL offers global reach through 18 wholly practice and key individuals are mentored owned global operating companies. Our where required. international trainers represent the elite in terms of extensive industry backgrounds as well as • Process development and improvement practical classroom experience. Our worldwide through direct, hands-on support or IIL Asia (Singapore) operations are a fully integrated network and knowledge management solutions such clients are assured of consistent quality and as our Unified Project Management® standardization of our training no matter where Methodology (UPMM™) Software Suite in the world it occurs. that supports consistency and quality in project, program, and portfolio management The IIL team is proud to offer many of its implementation. programs and solutions custom adapted to a range of international languages and cultures. Developing the Tools You Need Many of IIL’s greatest innovations in creating • In Asia, we recognize the premium placed new and focused tools, techniques and training on practical skills and our courses rely heavily have come from close working partnerships on interactive tools like case studies and with our clients. We possess the instructional exercises from students’ own projects. We design capability to develop courses or tools also select one or more instructors according from scratch or to refine existing ones to fit to each client organization’s outlook – a the needs of a specific organization. We do so IIL France recognized Western thought leader in some efficiently and effectively under real world time cases, a hands-on local trainer in others. and budget constraints by working closely with clients and focusing on our mutual goals. • From France, we serve the global Francophone community by delivering our • For instance, we worked with one of the traditional and virtual classroom to clients world’s leading software developers throughout Western Europe, North and Sub- to train 1,200 project managers in 22 Saharan Africa. Our Paris-based team adapts nations over just a few months to support IIL’s training and consulting services for local the effective rollout and adoption of their and regional industrial, cultural and linguistic state-of-art global project management specificities. methodology and to help increase their internal project management maturity. • In Mexico and Latin America, we often approach state-of-the-art topics in highly IIL México • For a large oil and gas company, we pragmatic ways to adapt learning to delivered a series of business analysis and cultures only recently evolving into broad project management training programs industrialization. which assisted their project managers to more effectively meet deliverables. • In the UK and Europe, in addition to our PMI®- and PMP®-oriented curricula, IIL now • For one Government branch, we helped offers several courses in areas like PRINCE2™ reduce defects by 76% in one of their key and Managing Successful Programmes that process areas which resulted in substantial are tailored to the required methodologies of cost savings. the Office of Government Commerce. • And for one of the world’s leading banks, we are helping to facilitate an IIL operating companies are based in 18 extensive change management process after major cities: Toronto, London, Paris, Frankfurt, IIL Canada they had implemented a major restructuring Singapore, Sydney, Beijing, Hong Kong, Madrid, and outsourcing. Mexico City, Trinidad, Helsinki, Budapest, São Paulo, Bangalore, Dubai, Tokyo, and our These are just a few recent examples where IIL corporate headquarters are based in New York successfully customized our training programs City. and business solutions to meet clients’ specific needs. We welcome the opportunity to work with you and your organization. The IIL team IIL Europe (United Kingdom) offers a combination of real-world experience and intellectual grounding that is supported by a dedication to helping clients achieve consistent and measurable results. 5
  • 6. IIL Training About IIL All IIL training begins with the understanding that learning must yield practical, quantifiable benefits to have value. Both our standard and specially designed courses focus on training approaches and exercises that students understand, assimilate and want to bring back to the workplace. In that same way, our certification pathways concentrate on building practical working knowledge that students will retain and use every day. IIL stresses working knowledge and not simply superficial test preparation. IIL clients can count on us for: • Trainers who consistently deliver measurable value. IIL program evaluations point overwhelmingly to the excellence with which our training staff communicate real world knowledge based on a multi-industry work experience. And the sense of fun and Dr. Harold Kerzner discovery they impart to their classes is also evident. We recognize – and deliver on – the need for training to have an impact on individual students so they are prepared and motivated to apply what they have learned in the workplace. Beginning with Dr. Harold Kerzner, Senior Executive Director who joined IIL at its inception, our commitment to trainer excellence extends to every one of our more than 300 educators worldwide. • Course design and customization that is truly tailored, growing both from our professionals’ ability and our client care philosophy. We recognize that no lesson is learned unless it is presented in a way that engages students in a way they want to learn. IIL Classroom Course Our instructional designers are committed to harnessing their creativity and real world knowledge to make this happen. And they recognize (along with all our people) that the reason we’re here is to help you accomplish your project and quality goals. The result of all this is a focus on total value in training, growth of the professional and organizational productivity. www.iil.com 6 International Institute for Learning, Inc.
  • 7. Accreditations Government Pricing (GSA) Member of PMI®’s Corporate Council As a member of the Project Management Institute’s Corporate Council, IIL is committed to the advancement of project management in the global community. The Corporate Council is designed to provide corporations the opportunity to support and associate with PMI® directly and to develop synergies between PMI® and senior executives at leading corporations worldwide. IIL offers special training discounts for federal government agencies and government contractors under IIL’s GSA Federal Supply PMI® Silver Alliance Circle Member Schedule (GS-23F-9834H). The PMI® Supplier Alliance Initiative provides project management suppliers a direct and efficient way to elevate brand awareness in the global project management community GSA has already negotiated the prices, services SU R through sponsorship of PMI® events and initiatives such as global congresses, professional and terms covering many of IIL’s project PPORTE awards, and education and networking initiatives. management Onsite training and project management products. This partnership allows IIL to offer quality training at a cost-efficient price. Professional Development Units (PDUs) • Groups of 15 or more being trained Onsite can The Project Management Institute has made a requirement that a PMP® must earn 60 receive up to 30% discount on our standard professional development units (PDUs) every three years in order to maintain certification. IIL course prices. has been recognized by PMI® as a Charter Global Registered Education Provider. Attending IIL courses, including our eLearning courses, is a great way to earn and maintain PDUs. Each • Individual government and government hour of scheduled classroom participation qualifies for one (1) PDU. For more information on contractor employees may also sign up for PMI®’s Professional Development Program and maintenance of PMP® certification, visit PMI®’s any of IIL’s public and/or IIL Virtual Classroom website at www.pmi.org. courses and receive a 15% discount off the published prices in this catalogue. • Groups of 5 or more signing up for our public IIBA Endorsed Education Provider courses and/or IIL Virtual Classroom courses International Institute for Learning, Inc. is an Endorsed Education Provider with the will receive a 20% discount. International Institute of Business Analysis. For details visit www.theiiba.org For more information about Onsite courses, public courses and IIL Virtual Classroom courses, contact Certificate of Course Completion and Continuing Education Units (CEUs) Lori Milhaven at +1-212-515-5121 or e-mail Lori. IIL is an Authorized CEU Sponsor Member of the International Association for Continuing Milhaven@iil.com. Education and Training (IACET). Continuing Education Units, or CEUs, are used internationally to maintain records of completion of organized post-secondary education. You may also access our catalogue online at One CEU is provided for every 10-hours of course participation. To receive a certificate of www.gsa.gov. completion and continuing education units, participants must attend the entire course. Microsoft® IIL is a Microsoft® Gold Certified Partner. University Affiliation Accreditation and formal academic recognition ACE College Credit Recommendations* is also available from a prestigious university The American Council on Education (ACE) College Credit Recommendation Service (CREDIT) and professional associations. IIL is proud to be has recommended numerous IIL courses for undergraduate and graduate ACE credits. a charter member of the Project Management Institute’s global registered education provider program (R.E.P.). IIL is also a certified education CPE Credit provider under the charter of the International International Institute for Learning, Inc. is registered with the National Association of State Institute for Business Analysis (IIBA™). Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the IIL offers academic recognition through highly acceptance of individual courses for CPE credit. Complaints regarding registered sponsors respected academic institutions — the University may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite of Chicago’s Graham School of General Studies, 700, Nashville, TN, 37219-2417. www.nasba.org and New York University School of Continuing and Professional Studies (SCPS). Women’s Business Enterprise National Council (WBENC) International Institute for Learning, Inc. has received certification from the Women’s Our strategic alliances provide a full menu of Business Enterprise National Council (WBENC). WBENC’s corporate member list includes courses and defined learning pathways leading such companies as IBM, Motorola, Bank of America, Pepsi, Sears, Johnson Controls and toward a university grade report. A joint IIL- Microsoft. university website also assures a fast and easy administrative experience for students. AFE Partnership The University of Chicago/Graham School of AFE is the largest, dedicated network in the facility, maintenance, and plant operations General Studies professions. Our members advance the field and their careers using the most complete www.iil.com/uofc range of technical information, education, best practices, and sharing of common professional experiences. Association for Facilities Engineering, 8180 Corporate Park Drive, Cincinnati, OH 45242. (513) 489-2473. www.AFE.org. * ACE/CREDIT has evaluated and made credit recommendations for thousands of college-level courses offered by hundreds of organizations, New York University School of Continuing including corporations, federal agencies, labor unions and voluntary and professional associations. A team of faculty members and administrators and Professional Studies (SCPS) from accredited colleges and universities follow stringent guidelines (established by the ACE Commission of Education Credit and Credentials) to assess the various forms of education and training that these organizations conduct. The work of the team often culminates in college credit www.iil.com/nyuscps recommendations. Go to www.iil.com to learn how to apply and download the ACE application. To be considered for an ACE credit, you must fill out the ACE application (available from www.iil.com) and submit it to IIL. Forms must be mailed to IIL, 110 East 59th Street, 31st floor, New York City, NY 10022. IIL will submit your information, including name and course history to the ACE student registry. For additional information please call 1-800-325-1533. To submit additional IIL courses you must submit, at no additional cost, each IIL course to ACE to receive credit on your official transcript. To obtain an official transcript from ACE for a university or college, contact ACE directly at (202) 939-9434. PMI®, PMP® and PMBOK® are registered marks of the Project Management Institute, Inc. 7
  • 8. IIL’s focused certification pathways include: IIL Certification Tracks • Associate (CAPM®) in Project Management for those building their fundamental knowledge • PMP® Preparation for the international stamp of project management professionalism • Advanced Project Management Certification (APMC®) for senior practitioners • PRINCE2™ for the UK-based project management methodology • Microsoft Office Project and Project Server Certifications for project management professionals seeking to quantify their proficiences in the use of these powerful tools • Lean Six Sigma ranging from the fundamentals to Black Belt • Business Analysis skills for those identifying needs, developing requirements and managing change The Project Management Certificate Program Project Management Fundamentals (12 hours / 2 days) or equivalent Session One (12 hours / 2 days) Project Integration Management / Project Scope Management Project Time Management Session Two (12 hours / 2 days) Project Cost Management Project Control / Project HR Management Project Risk Management Session Three (18 hours / 3 days) Project Quality Management Project Procurement Management Project Communication Management Professional Responsibility PMP® Preparation and Review PMP® Prep Course (12 hours / 2 days) For those who feel they need more training before taking the exam (optional) www.iil.com 8 International Institute for Learning, Inc.
  • 9. Certified Associate in Project Management (CAPM®) Microsoft® Office Project and Project Server 2007 Project Orange Belt® 2007 PM Basics™ Managing Projects with Microsoft® Office Project 2007 (12 hours, online, on-demand) (18 hours / 3 days) or Project Management Fundamentals (12 hours / 2 days) or Project Management for IT Professionals Project Blue Belt® 2007 (18 hours / 3 days) Managing Projects with Microsoft® Office Project Server 2007 (18 hours / 3 days) CAPM® PREP Course Project Black Belt® 2007 (12 hours) Managing Projects and Programs with Microsoft® Office Project Server 2007 (24 hours / 4 days) Six Sigma Certification Programs & Courses Business Analysis Certificate Program (BACP) Choose one from each stage: Business Analysis Fundamentals (12 hours / 2 days) Executive Preparation Management Preparation Employee Preparation Lean Six Sigma for Building Lean Six The Fundamentals of Executives Sigma Champions Lean Six Sigma Facilitation Skills for Business Analysts (18 hours / 3 days) (6 hrs / 1 day) (12 hrs / 2 days) (12 hrs / 2 days) Writing and Managing Requirements Documents (12 hours / 2 days) Six Sigma Project Preparation Lean Six Sigma Green Belt Certification Business Process Modeling (18 hours / 3 days) (48 hrs / 8 days) Project Management for Six Sigma Professionals (12 hrs / 2 days) Certified Business Analysis Professional (CBAP™) Prep Course Lean Six Sigma Black Belt Certification (14 hours / 2days) For those who feel they need more training before taking the exam (optional) (48 hours / 8 days) Advanced Project Management Certification Program (APMC™) PRINCE2TM / MSP / M_o_R® Required Courses Achieving Project Management Excellence with Dr. Harold Kerzner (6 hours) Stakeholder Relationship Skills for Project Managers (12 hours) MSP (Managing Successful PRINCE2™ Foundation + Exam Programmes) + Exams (3 days) (4 days) Elective Courses (Choose 4) Advanced Project Procurement Management (12 hours) Advanced Project Quality Management (12 hours) Advanced Project Risk Management (12 hours) Earned Value Management Systems (12 hours) Managing Multiple Projects (12 hours) M_o_R® (Management of Risk) Project Portfolio Management (12 hours) PRINCE2™ Practitioner + Exam + Exams Program Management (12 hours) (2 days) (4 days) Requirements Management (12 hours) Vendor Relationship Management (12 hours) 9
  • 10. Project Management Fundamentals Project Management Core Courses and Certificate Programs How to Complete Projects on Time and Within Budget Many projects are performed by highly competent Selection This course is offered in the formats shown below. and effective people who have little or no project • Project governance Visit our website www.iil.com for the course schedule management training. They perform projects like • Roles and responsibilities of the project manager, process improvement, marketing campaign devel- project sponsor and team opment, new product development, event plan- • Initiating the project and developing the project ning and production and other “tasks” which are charter IIL Virtual Classroom. Training sessions are projects. Learning project management on the job • Linking project objectives to the project team live, interactive and are led by an instructor. is an unnecessary burden in an already challenging structure position. Requirements #8820 / Four 3-hour sessions • Conducting stakeholder assessments CEU Credits: 1.2 / PDU Credits: 12 This course provides practical skills, concepts and • Understanding and managing resistance Pricing principles you can take back to the job – along • Communicating and refining requirements USD 850 with insights you’ll need to adapt them to specific • Defining product/service requirements project environments. • Change control process IIL/University Pricing • Communications USD 1050 Prerequisites None Work Breakdown Structure (WBS) Contact your local IIL Company for IIL and IIL/University • The central role of the WBS Pricing outside the United States Course Level • Developing a usable WBS Basic • Using the WBS to clarify product constraints and activities Traditional Classroom Course This course can also be delivered onsite and Who Should Attend • Using the WBS to facilitate project development tailored to meet your specific business needs. This course is for people responsible for managing, Risk Management Contact your local IIL Company or email leading, coordinating, and working on projects onsite@iil.com for more information. • Defining risk management who have limited experience or knowledge of prac- • Benefits of risk management in project #8212 / 2 Days tical, formal project management methods. Among management CEU Credits: 1.4 / PDU Credits: 14 / CPE Credits: 16 those who can benefit from this course are: • Risk management processes and tools • Business planning coordinators Pricing • Technical service, operations and support staff Estimating USD 1295 • Administrators and managers responsible for • Defining an estimate coordinating, facilitating or managing projects • Specific types and methods of estimating IIL/University Pricing and programs • The estimating process USD 1595 • Technical professionals and engineers moving into • PERT Contact your local IIL Company for IIL and IIL/University project leadership and coordination • Final estimate development Pricing outside the United States • General managers responsible for projects and • Validating an estimate programs Scheduling • Marketing, training and technical writing • Scheduling techniques professionals • Using WBS • Critical path What You Will Learn • Risk assessment and logical schedule alternatives You’ll learn how to: • Describe the project management process and Execution & Project Control its benefits • Reasons for project control • Use project management vocabulary and • Elements of project control terminology • Status reporting • Identify the characteristics of a successful project • Change control • Create an initial project plan • Earned value analysis Also Available! • Identify and perform the major aspects of • Variance analysis and corrective action project initiation, project control and close-out Project Closing Project Management Fundamentals PLUS • Identify and describe cultural change issues in • Project closing / Project transition Leveraging the Power of PM Learning implementing project management • Post-project evaluations Collaboration & Organizational Change Designed for an organization’s trainers/facilitators to Course Overview train their internal teams and company employees, Foundation Concepts • Overview of the PM process this self-paced program delivers the practical skills, • Project management (PM) process overview • Teams concepts, and principles of project management. • Focus and benefits of PM • Motivation and expectancy theory The training package includes: • Critical PM skills • Change and continuous improvement • Trainer/Facilitator training workbook and guide • Concept of triple constraints Recap & Closing • Project Management Fundamentals Student Project Life Cycle Courseware • Project life cycle overview • PM Basics™ • Phases, tasks, deliverables, and steps • Variations on the life cycle Contact us for more information • Checkpoints and milestones 10 www.iil.com • 1-800-325-1533 or 212-758-0177 • All IIL courses are fully aligned with PMI® Global Standards. Visit our website for the latest course schedules.
  • 11. PMP® PREP Project Management Core Courses and Certificate Programs Get Ready to Pass the PMP® Exam This intensive exam prep workshop will prepare Course Overview This course is offered in the formats shown below. you to pass the Project Management Professional Becoming a PMP® Visit our website www.iil.com for the course schedule (PMP®) examination. The workshop is kept up to • Benefits of PMP® certification date with the framework of knowledge outlined by • Review of the certification process the Project Management Institute’s PMBOK® Guide. • Project Management IQ® Software IIL’s instructors (PMP® certified) will use and identify Project Management Framework IIL Virtual Classroom. Training sessions are test-taking tips and strategies and review materials live, interactive and are led by an instructor. • Project phases that will assist you with passing the PMP® exam. • Project life cycles The course includes a comprehensive workbook • Areas of knowledge #8813 / Four 3-hour sessions and a sample examination. Each module includes CEU Credits: 1.2 • Project stakeholders Study Tips and Topics to Know for the PMP® exam. • Process groups Pricing Prerequisites Project Integration Management USD 850 You should have at least 15 hours of dedicated • Project plan development • Project plan execution IIL/University Pricing Project Management training before taking this workshop, in addition to the standard PMI® • Overall change control USD 1050 requirements. Project Scope Management Contact your local IIL Company for IIL and IIL/University • Project initiation definition Pricing outside the United States Course Level • Work Breakdown Structure (WBS) Intermediate • Scope verification Traditional Classroom Course • Scope change control This course can also be delivered onsite and Who Should Attend tailored to meet your specific business needs. Individuals needing to prepare for Project Project Time Management Contact your local IIL Company or email Management Institute’s PMP® certification exam • Schedule network development onsite@iil.com for more information. as quickly as possible to successfully pass the • Resource loading and leveling #8624 / 2 Days* exam. Or, for those that attended any Project • CPM and PERT CEU Credits: 1.4 / PDU Credits: 14 Management Certification program in the past and Project Cost Management need a “refresher” course before taking the PMP® Pricing • Definitions and types of costs exam. USD 1295 • Economic analysis • Cost estimating and budgeting IIL/University Pricing PMP® Certification Qualifications • Cost control Certification requires proving your ability to USD 1595 • Earned value manage projects. You must meet the following Contact your local IIL Company for IIL and IIL/University requirements: Project Quality Management Pricing outside the United States • Quality planning • Minimum of 35 hours of Project Management • Quality assurance classroom and/or eLearning instruction • Quality control * A 3 day version of this course is available in select • Bachelor’s degree and 4,500 hours of project • Statistical process control international locations. Contact us for more information. management experience over 3 years/36 months • 7,500 hours of project management experience Project Human Resource Management over 5 years/60 months (if NO degree) • Motivation and leadership • Complete and submit the PMP® certification • Team development application directly to PMI® Project Communication Management • Pass the 4-hour “computer-based” 200-question • Communications planning exam • Information distribution In order to take the exam, you must apply directly • Performance reporting to PMI® and pay the exam fees prior to the Project Risk Management examination. Go to www.pmi.org for detailed • Risk Planning information and forms needed for the exam. • Risk identification • Qualitative and quantitative risk management Why Become a PMP®? • Risk response development and control The PMP® designation is recognized worldwide as • Monte Carlo simulation Special Offer! the standard of the profession, attesting to one’s core knowledge and understanding of critical Project Procurement Management Project Management concepts, principles and • Procurement planning Participants receive IIL’s preparation • Solicitation and source selection tool Project Management IQ® CD- techniques. Certification sets Project Management ROM (valued at USD 549) at a 50% Professionals (PMP®’s) apart from the crowd. • Contract administration and close-out discount! Professional Responsibility This package includes Dr.. Kerzner’s • PMI® Code of Conduct text, Project Management: A Systems • Professional responsibility performance domain Approach to Planning Scheduling, • Legal, ethical and professional behaviors and Controlling, the PMBOK® Guide, and Dr. • International cultural sensitivities Frank Anbari’s booklet on Project Management Quantitative Methods. Final Review www.iil.com • 1-800-325-1533 or 212-758-0177 • All IIL courses are fully aligned with PMI® Global Standards. Visit our website for the latest course schedules. 11
  • 12. Agile Development and Project Management Project Management Core Courses and Certificate Programs Introducing Agile Development and Relating it to Project Management The concept of Agile Software development Solution-focused Agile Development Practices This course is offered in the formats shown below. incorporates the principles and precepts of a (Requirements, Analysis & Design) Visit our website www.iil.com for the course schedule number of software development and quality • From Agile Values to Agile Practices (translating management methods that are based on speeding the Manifesto into specific practices, starting the time to market through reduced process with those that are technical and relate to overhead and more efficient and responsive solving the business problem) IIL Virtual Classroom. Training sessions are practices. • Agile Requirements Practices live, interactive and are led by an instructor. • Agile Analysis & Design Practices This course presents the Agile approach and #8903 / Four 3-hour sessions principles showing the participant how they Product-focused Agile Development Practices CEU Credits: 1.2 / PDU Credits: 12 differ from the traditional approach to managing (Development, Testing & Deployment) software development. The overall goal of the • Agile Technical Practices Continued (introducing Pricing course is twofold, to: the technical practices associated with building USD 850 • Introduce the Agile software development the SW product) IIL/University Pricing approach’s principles and practices. • Agile Development • Explore how this approach could enhance • Agile (Post-Development) Testing USD 1050 the more traditional development and project • Agile Deployment Contact your local IIL Company for IIL and IIL/University management philosophies and practices. Pricing outside the United States Process-focused Agile Development Practices Prerequisites (Agility and Project management) None • Managing Agile Projects (introduction to Traditional Classroom Course This course can also be delivered onsite and leadership/directional Agile practices, including tailored to meet your specific business needs. Course Level the debate over the concept of an Agile project Contact your local IIL Company or email Basic manager and the PMI standards used as the onsite@iil.com for more information. basis for comparison) #5105 / 2 Days Who Should Attend • The Agile Environment (Agile analogs to PMI’s CEU Credits: 1.4 / PDU Credits: 14 / CPE Credits: 16 This course is designed for: Organizational Project Management or Program • Developers interested in learning Agile concepts Management concerns) Pricing and practices • Agile Initiating (following the PMBOK® structure USD 1295 • IT managers who want to know what all the to explore Agile analogs to the five PM process fuss is about groups) IIL/University Pricing • Those involved in the Agile approach who want • Agile Planning USD 1595 to refine their techniques or learn some new • Agile Executing Contact your local IIL Company for IIL and IIL/University practices • Agile Monitoring & Controlling Pricing outside the United States • Project managers interested in leading their • Agile Closing software projects with more agility. Implementing Agile Development What You Will Learn • Trailblazing an Agile Path (introduction to Course participants will understand the basic Agile alternative approaches to implementing Agile approach and the various methods for achieving and four major phases involved in getting there, agility and will be able to: regardless of approach) • Compare and contrast the Agile approach to • To Be or Not to Be Agile? (criteria for the continuum of more traditional software determining whether Agile is a viable option development approaches. given the environment or specific situation) • Apply selected Agile practices to specific • Implementing Agile Practices (starting from the software development situations. bottom-up approach or easiest path, a few • Explain selected Agile leadership principles practices at a time) that enable an Agile approach to project • Implementing Agile Projects (exploring bottom- management, either in or beyond the software up option to implement an Agile method, development environment. project by project) • Define and adapt a process for transforming an • Influencing Beyond our Reach (starting from the existing software development methodology to top down for an Agile method or even a more a more Agile approach. agile organization, although beyond the purview of participants in the course, what we CAN do Course Overview to influence the process for better results) Foundation Concepts • Software Development Environment (SDLCs) Recap and Closing • Agile Approach to Software Development • Review of key concepts • Overarching Agile Principles (Agile Manifesto & • Feedback its principles & key enablers) • Applying Agile Concepts to Project Management • Journey into Agile Territory (topic flow from technical practices to leadership/directional practices to implementation) 12 www.iil.com • 1-800-325-1533 or 212-758-0177 • All IIL courses are fully aligned with PMI® Global Standards. Visit our website for the latest course schedules.