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Internal Control and
Control Self Assessment
Presented by CA Manoj Agarwal
December 30, 2012, Thane CPE Study Circle of WIRC, ICAI
Disclaimer
• All the contents of the presentation constitute the opinion of
  the speaker, and the speaker alone; they do not represent the
  views and opinions of the speaker’s employers, supervisors,
  nor do they represent the view of organizations, businesses or
  institutions the speaker is, or has been a part of.




                                                                   2
Agenda
•   Internal Control
•   Control Self Assessment
•   Case Study
•   Q&A




                              3
Definitions
Internal Auditing definition states the fundamental purpose, nature, and
scope of internal auditing.
   Internal auditing is an independent, objective assurance and consulting activity
   designed to add value and improve an organization's operations. It helps an
   organization accomplish its objectives by bringing a systematic, disciplined
   approach to evaluate and improve the effectiveness of risk management, control,
   and governance processes

 Internal control is defined by COSO (www.coso.org) as follows:
     Internal control is a process, effected by an entity’s board of directors,
     management, and other personnel, designed to provide reasonable assurance
     regarding the achievement of objectives relating to operations, reporting, and
     compliance.




                                                                                      4
Internal Control
On paraphrasing definition of Internal control, we get:
1. Geared to the achievement of objectives in one or more separate but
    overlapping categories
2. A process consisting of ongoing tasks and activities—it is a means to an
    end, not an end in itself.
3. Effected by people - it is not merely about policy and procedure manuals,
    systems, and forms, but about people and the actions they take at every
    level of an organization to effect internal control.
4. Able to provide reasonable assurance, not absolute assurance, to an
    entity’s senior management and board of directors.
5. Adaptable to the entity structure - flexible in application for the entire
    entity or for a particular subsidiary, division, operating unit, or business
    process




                                                                                   5
COSO Internal Control Framework
• Objectives of Internal Control
    – Operational Objectives - Effectiveness and efficiency of operations
    – Reporting Objective - Reliability of reporting
    – Compliance Objectives - Compliance with applicable laws and regulations
• Process
    – Policies (Management Statement what should be done)
    – Procedures (Actions that implement policies)
• Process is managed through Planning, Executing (doing), Checking,
  amending (Planning Do Check Act)
 PDCA    5 Components of Internal Control
 Plan    Control Environment
         Risk Assessment
 Do      Control Activities
 Check   Information &Communication
 Act     Monitoring Activities

                                                                                6
Principles of Internal Controls




                                  7
Principles of Internal Controls-1
Components    Principles
Control       1. The organization demonstrates a commitment to integrity and ethical
environment      values.
              2. The board of directors demonstrates independence of management
                 and exercises oversight for the development and performance of
                 internal control
              3. Management establishes, with board oversight, structures, reporting
                 lines, and appropriate authorities and responsibilities in the pursuit of
                 objectives.
              4. The Organization demonstrates a commitment to attract, develop, and
                 retain competent individual in alignment with objectives.
              5. The organization holds individuals accountable for their internal control
                 responsibilities in the pursuit of objectives.




                                                                                       8
Principles of Internal Controls-2
Components Principles
Risk         6. The organization specifies objectives with sufficient clarity to enable
Assessment      identification and assessment of risks relating to objectives
             7. The organization identifies risks to achievement of its objectives across
                the entity and analyses risks as a basis for determining how the risks
                should be managed.
             8. The organization considers the potential of fraud in assessing risks to
                achievement of objectives.
             9. The organization identifies and assesses changes that could significantly
                impact the system of internal control.
Control      10.Select and develops control activities that contribute to the mitigation
Activities      of risks to the achievement of objectives to acceptable levels.
             11.Select and develops general control activities over technology to
                support the achievement of objectives.
             12.Deploy control activities as manifested in policies that establish what is
                expected and in relevant procedures to effect the policies.




                                                                                       9
Principles of Internal Controls-3
Components        Principles
Information and   13.The organization obtains or generates and uses relevant, quality
Communication       information to support the functioning of other components of
                    internal control
                  14.The organization internally communicates information, including
                    objectives and responsibilities for internal control, necessary to
                    support the functioning of other component of internal control.
                  15.The organization communicates to external parties regarding
                    matters affecting the functioning of other components of internal
                    control
Monitoring        16.The organization selects, develops and performs ongoing and/or
Activities          separate evaluations to ascertain whether the components of
                    internal controls are present and functioning.
                  17.The organization evaluates and communicates internal control
                    deficiencies in a timely manner to those parties responsible for
                    taking corrective action, including senior management and the board
                    of directors, as appropriate.



                                                                                   10
Principle Evaluation Template..1
Principle Evaluation Template — Control Environnent
Control Environment Principles                                                             Summary of    Deficiencies/Notes/Other
                                                                                           Controls      Considerations
                                                                                                         (also record deficiencies in log
                                                                                                         below)
1. Demonstrates Commitment to Integrity and Ethical Values—The organization demonstrates a commitment to integrity and ethical values.
Sets the Tone at the Top—How do the board of directors and management at all levels
of the entity demonstrate through their directives, actions, and behavior the importance
of integrity and ethical values to support the functioning of the system of internal
control?
Establishes Standards of Conduct—How are the expectations of the board of directors
and senior management concerning integrity and ethical values defined in the entity’s
standards of conduct and understood at all levels of the organization and by outsourced
service providers and business partners?
Evaluates Adherence to Standards of Conduct— What processes are in place to evaluate
the performance of individuals and teams against the entity’s expected standards of
conduct?
Addresses Deviations in a Timely Manner—How are deviations of the entity’s expected
standards of conduct identified and remedied in a timely and consistent manner?
(Other entity specific points of focus, if any)




                                                                                                                                       11
Principle Evaluation Template..2
Principle Evaluation Template — Control Environnent
Deficiencies Applicable to the Principle
Identificat Internal control deficiency            Possible Impact on           Evaluate preliminary deficiency            List internal control
ion No.       description                          Principle                    severity:                                  deficiencies related to
                                                                                (Consider whether other controls to        another principle that
                                                                                effect this principle compensate for the   may impact this
                                                                                internal control deficiency.)              internal
                                                                                                                           control deficiency
                                                   Present?        Functionin   Preliminary              Comments/
                                                   (Y/N)           g?           Severity—                Compensating
                                                                   (Y/N)        Is internal control      Controls
                                                                                deficiency a major
                                                                                deficiency? (Y/N)




Evaluate deficiencies within the principle:*       <Explanation>
Evaluate if any internal control deficiencies or
combination of internal control deficiencies,
when considered within the principle,
represent a major deficiency.**
<Update Summary of Deficiencies Template as
required>
Evaluate the principle using judgment.**           Y/N                          Explanation/Conclusion
Is the principle present?
Is the principle functioning?

* Note: Record deficiencies in Summary of Deficiencies Template.
** If it is determined that there is a major deficiency, then management must conclude that the component is not present and functioning
and the overall system of internal control is not effective.

                                                                                                                                             12
Controls Objectives
  Objectives             Input                          Process                          Output
Authorization   Is the source authorized? Are the procedures approved?       What was approved?

Recording       Is it accurate and       Who does it?                        Is it accurate and complete?
                complete?                When?                               Is there an audit trail?
                Is it timely?            Are procedures followed?            Is management review adequate?
                Is it documented?        Is it recoverable?                  Does it balance?
                                         Is management review adequate?

Safeguarding/ Who should control?        Who can access it?                  Is it confidential?
Security      Are duties separated?      Are duties separated?               Who should have it?

Verification    Are sources proper?      Are procedures followed complete?   Are differences properly
                                         Are investigation and review of     resolved?
                                         differences adequate?               Is management review adequate?


Existence/      Do policies and          Are there procedures to create a    Is the residual risk acceptable
Placement       procedures define the    control?                            according to the company's risk
                adequate level of        Are controls adequate?              tolerance?
                controls?                Are controls placed in the most
                                         efficient part of the process?



                                                                                                         13
Controls Objectives-Payroll - 1
   Objectives             Input           Questions to be asked
Authorization   Is the source authorized? Is the persons sending the inputs for payroll are authorized

Recording       Is it accurate and        Is person sends the correct and Complete Inputs?
                complete?
                Is it timely?             Is inputs are send in a timely manner to ensure processing happens as per
                                          plan?
                Is it documented?         Is there is evidence that inputs have been actually received from person
                                          specified?
Safeguarding/   Who should control?       Who should receive the inputs?
Security
                Are duties separated?     Is the person receiving the inputs is the person who process the payroll?


Verification    Are sources proper?       How does we know that the person has actually taken information from
                                          correct source?
Existence/      Do policies and           Does all this is documented? Does the responsibility has been
Placement       procedures define the     documented?
                adequate level of
                controls?




                                                                                                               14
Controls Objectives – Payroll -2
  Objectives               Process                                       Question to be asked
Authorization Are the procedures approved?      Is the process / method to process payroll is approved?
Recording     Who does it?                      Does it can be established who has actually performed which job?
              When?                             Is there any audit trail which can establish that procedures are actually
                                                followed?
              Are procedures followed?          Is it repeatable?
              Is it recoverable?
              Is management review adequate? Does some one has review the processing and is there an evidence
                                               which can confirm that review has been actually been performed?
Safeguarding/ Who can access it?               Who can access the location/ system/ office processing the
Security                                       information?
              Are duties separated?            Is there SOD in place?
Verification  Are procedures followed          Who verify that the process has been actually been followed?
              complete?
              Are investigation and review of  In case of any exception has been observed , then whether the same
              differences adequate?            has been taken to its logical conclusion and the same is documented.
Existence/    Are there procedures to create a Is someone is responsible to ensure that process has been actually
Placement     control?                         completed as specified?
              Are controls adequate?           Is any controls have been put in place to ensure that process is
                                               happening as specified?
                                               Are these adequate?
              Are controls placed in the most Is control has been put in place to ensure optimum cost and benefit?
              efficient part of the process?


                                                                                                                 15
Controls Objectives – Payroll - 3
   Objectives            Output            Question to be asked
Authorization   What was approved?         Is there an evidence that output of the process is authorized and
                                           accountability of person authorizing can be established?
Recording       Is it accurate and         How is it ensures that output is accurate and complete?
                complete?
                Is there an audit trail?   Is there an audit trail of process of ensuring the completeness of output?
                Is management review       Is there adequate management review?
                adequate?
                Does it balance?           Does output matches with input to ensure that output is proper?
Safeguarding/   Is it confidential?        Is there any guideline defined regarding who should have access the
Security        Who should have it?        output and to what extent?
Verification    Are differences properly In case of any differences observed in management review or a question
                resolved?                raised in review, the same has been resolved properly with audit trail?
                Is management review
                adequate?
Existence/      Is the residual risk       What is the risk observed and not (insured/controlled) and is that
Placement       acceptable according to    acceptable to company? Is there any document evidencing acceptance?
                the company's risk
                tolerance?


                                                                                                                 16
Control Types
•   Preventative Controls: are installed to stop                   •       Segregation of duties to prevent
    undesirable outcomes before they can occur. These                      intentional wrongdoing,
    types of controls are typically the most cost-effective        •       Proper authorization to prevent
    controls because they avoid the cost of                                improper use of organizational
    correction. E.g.                                                       resources,
                                                                   •       Adequate documentation and
•   Detective Controls: are necessary to measure the                       records to deter improper
    effectiveness of the preventive controls. While some                   transactions,
    errors cannot be effectively controlled through                •       Physical control over assets to
    preventative controls, they must be detected as they                   prevent their improper
    occur. E.g.                                                            conversion or use.
•   Corrective Controls: are necessary, for they correct               •   Reviews and comparisons of
    the identified deficiency and therefore deter it from                  records,
    occurring again. Documentation and reporting                       •   Independent check on
    systems are developed to identify undesirable                          performance,
                                                                       •   Bank reconciliations,
    outcomes and keep problems under management’s
                                                                           confirmation of bank
    purview until they can be solved or the defect can be                  balances, cash counts,
    corrected.                                                         •   Computerized techniques
    Ref: Marks on Governance (http://normanmarks.wordpress.com/)           such as transaction limits and
    http://www.theiia.org/blogs/marks/index.cfm?postid=396                 passwords.

                                                                                                    17
What is CSA?
Control Self Assessment
• A set of techniques used to assess risk, control strength,
  and control weaknesses utilizing a control framework.
  The 'self' refers to the involvement of management and staff
  in the assessment process often facilitated by internal
  auditors

• to analyze, within a chosen control framework, the obstacles
  and strengths which affect their ability to achieve their key
  business objectives, and
• to decide upon appropriate action.




                                                                  18
CSA Rationale
• Responsibility for controlling risk belongs to management and
  all employees
• People are the most important control factor
• Most employees are honest, competent, and want their
  organization to succeed
• People are far more likely to embrace needed changes if they
  are involved
  in the assessment process
• Helps employees understand control




                                                                  19
When do you want to use CSA?
• New work processes/projects
• New organizations
   – to identify the risk exposures and required controls

• Reorganizations
• Management / Employee turnover
   –   to identify where risks are
   –   to create understanding for business objectives
   –   to assess how risks are changing
   –   to put emphasis on highest priority
       risks and controls

• Processes that cross over into other work groups
   –   to get to the root cause of problems
   –   helps bring groups together
   –   participants learn how their activities interrelate
   –   collaborative problem solving

                                                             20
CSA - GOALS & OBJECTIVES
• Provide a forum for participants (stakeholders) to:
   –   Conduct an assessment of risks and controls.
   –   Develop recommendations for improvement.
   –   Enhance their ability to achieve objectives.
   –   Increase communication with the Unit.
   –   Improve the efficiency and effectiveness of operations.




                                                                 21
Benefits of CSA
• Honest feedback on control environment communication and
  monitoring
• Ability to discuss and explore areas of concern to determine
  reasons and root causes of concern
• Ability to obtain an understanding of the degree of concern
  among participants
• Development of recommendations by employees in the Unit
• Buy-in/Ownership of Recommendations




                                                                 22
COSO Framework - Control Components

CSA                              Traditional
                                 Auditing/Testing
               MONITORING



            CONTROL ACTIVITIES



            RISK ASSESSMENT


         CONTROL ENVIRONMENT

                                               23
Case Study

 Case Study




              24
Q&A




Manoj Agarwal
manojbagarwal@gmail.com
9820392252


                          25

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internal control and control self assessment

  • 1. Internal Control and Control Self Assessment Presented by CA Manoj Agarwal December 30, 2012, Thane CPE Study Circle of WIRC, ICAI
  • 2. Disclaimer • All the contents of the presentation constitute the opinion of the speaker, and the speaker alone; they do not represent the views and opinions of the speaker’s employers, supervisors, nor do they represent the view of organizations, businesses or institutions the speaker is, or has been a part of. 2
  • 3. Agenda • Internal Control • Control Self Assessment • Case Study • Q&A 3
  • 4. Definitions Internal Auditing definition states the fundamental purpose, nature, and scope of internal auditing. Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes Internal control is defined by COSO (www.coso.org) as follows: Internal control is a process, effected by an entity’s board of directors, management, and other personnel, designed to provide reasonable assurance regarding the achievement of objectives relating to operations, reporting, and compliance. 4
  • 5. Internal Control On paraphrasing definition of Internal control, we get: 1. Geared to the achievement of objectives in one or more separate but overlapping categories 2. A process consisting of ongoing tasks and activities—it is a means to an end, not an end in itself. 3. Effected by people - it is not merely about policy and procedure manuals, systems, and forms, but about people and the actions they take at every level of an organization to effect internal control. 4. Able to provide reasonable assurance, not absolute assurance, to an entity’s senior management and board of directors. 5. Adaptable to the entity structure - flexible in application for the entire entity or for a particular subsidiary, division, operating unit, or business process 5
  • 6. COSO Internal Control Framework • Objectives of Internal Control – Operational Objectives - Effectiveness and efficiency of operations – Reporting Objective - Reliability of reporting – Compliance Objectives - Compliance with applicable laws and regulations • Process – Policies (Management Statement what should be done) – Procedures (Actions that implement policies) • Process is managed through Planning, Executing (doing), Checking, amending (Planning Do Check Act) PDCA 5 Components of Internal Control Plan Control Environment Risk Assessment Do Control Activities Check Information &Communication Act Monitoring Activities 6
  • 8. Principles of Internal Controls-1 Components Principles Control 1. The organization demonstrates a commitment to integrity and ethical environment values. 2. The board of directors demonstrates independence of management and exercises oversight for the development and performance of internal control 3. Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives. 4. The Organization demonstrates a commitment to attract, develop, and retain competent individual in alignment with objectives. 5. The organization holds individuals accountable for their internal control responsibilities in the pursuit of objectives. 8
  • 9. Principles of Internal Controls-2 Components Principles Risk 6. The organization specifies objectives with sufficient clarity to enable Assessment identification and assessment of risks relating to objectives 7. The organization identifies risks to achievement of its objectives across the entity and analyses risks as a basis for determining how the risks should be managed. 8. The organization considers the potential of fraud in assessing risks to achievement of objectives. 9. The organization identifies and assesses changes that could significantly impact the system of internal control. Control 10.Select and develops control activities that contribute to the mitigation Activities of risks to the achievement of objectives to acceptable levels. 11.Select and develops general control activities over technology to support the achievement of objectives. 12.Deploy control activities as manifested in policies that establish what is expected and in relevant procedures to effect the policies. 9
  • 10. Principles of Internal Controls-3 Components Principles Information and 13.The organization obtains or generates and uses relevant, quality Communication information to support the functioning of other components of internal control 14.The organization internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of other component of internal control. 15.The organization communicates to external parties regarding matters affecting the functioning of other components of internal control Monitoring 16.The organization selects, develops and performs ongoing and/or Activities separate evaluations to ascertain whether the components of internal controls are present and functioning. 17.The organization evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate. 10
  • 11. Principle Evaluation Template..1 Principle Evaluation Template — Control Environnent Control Environment Principles Summary of Deficiencies/Notes/Other Controls Considerations (also record deficiencies in log below) 1. Demonstrates Commitment to Integrity and Ethical Values—The organization demonstrates a commitment to integrity and ethical values. Sets the Tone at the Top—How do the board of directors and management at all levels of the entity demonstrate through their directives, actions, and behavior the importance of integrity and ethical values to support the functioning of the system of internal control? Establishes Standards of Conduct—How are the expectations of the board of directors and senior management concerning integrity and ethical values defined in the entity’s standards of conduct and understood at all levels of the organization and by outsourced service providers and business partners? Evaluates Adherence to Standards of Conduct— What processes are in place to evaluate the performance of individuals and teams against the entity’s expected standards of conduct? Addresses Deviations in a Timely Manner—How are deviations of the entity’s expected standards of conduct identified and remedied in a timely and consistent manner? (Other entity specific points of focus, if any) 11
  • 12. Principle Evaluation Template..2 Principle Evaluation Template — Control Environnent Deficiencies Applicable to the Principle Identificat Internal control deficiency Possible Impact on Evaluate preliminary deficiency List internal control ion No. description Principle severity: deficiencies related to (Consider whether other controls to another principle that effect this principle compensate for the may impact this internal control deficiency.) internal control deficiency Present? Functionin Preliminary Comments/ (Y/N) g? Severity— Compensating (Y/N) Is internal control Controls deficiency a major deficiency? (Y/N) Evaluate deficiencies within the principle:* <Explanation> Evaluate if any internal control deficiencies or combination of internal control deficiencies, when considered within the principle, represent a major deficiency.** <Update Summary of Deficiencies Template as required> Evaluate the principle using judgment.** Y/N Explanation/Conclusion Is the principle present? Is the principle functioning? * Note: Record deficiencies in Summary of Deficiencies Template. ** If it is determined that there is a major deficiency, then management must conclude that the component is not present and functioning and the overall system of internal control is not effective. 12
  • 13. Controls Objectives Objectives Input Process Output Authorization Is the source authorized? Are the procedures approved? What was approved? Recording Is it accurate and Who does it? Is it accurate and complete? complete? When? Is there an audit trail? Is it timely? Are procedures followed? Is management review adequate? Is it documented? Is it recoverable? Does it balance? Is management review adequate? Safeguarding/ Who should control? Who can access it? Is it confidential? Security Are duties separated? Are duties separated? Who should have it? Verification Are sources proper? Are procedures followed complete? Are differences properly Are investigation and review of resolved? differences adequate? Is management review adequate? Existence/ Do policies and Are there procedures to create a Is the residual risk acceptable Placement procedures define the control? according to the company's risk adequate level of Are controls adequate? tolerance? controls? Are controls placed in the most efficient part of the process? 13
  • 14. Controls Objectives-Payroll - 1 Objectives Input Questions to be asked Authorization Is the source authorized? Is the persons sending the inputs for payroll are authorized Recording Is it accurate and Is person sends the correct and Complete Inputs? complete? Is it timely? Is inputs are send in a timely manner to ensure processing happens as per plan? Is it documented? Is there is evidence that inputs have been actually received from person specified? Safeguarding/ Who should control? Who should receive the inputs? Security Are duties separated? Is the person receiving the inputs is the person who process the payroll? Verification Are sources proper? How does we know that the person has actually taken information from correct source? Existence/ Do policies and Does all this is documented? Does the responsibility has been Placement procedures define the documented? adequate level of controls? 14
  • 15. Controls Objectives – Payroll -2 Objectives Process Question to be asked Authorization Are the procedures approved? Is the process / method to process payroll is approved? Recording Who does it? Does it can be established who has actually performed which job? When? Is there any audit trail which can establish that procedures are actually followed? Are procedures followed? Is it repeatable? Is it recoverable? Is management review adequate? Does some one has review the processing and is there an evidence which can confirm that review has been actually been performed? Safeguarding/ Who can access it? Who can access the location/ system/ office processing the Security information? Are duties separated? Is there SOD in place? Verification Are procedures followed Who verify that the process has been actually been followed? complete? Are investigation and review of In case of any exception has been observed , then whether the same differences adequate? has been taken to its logical conclusion and the same is documented. Existence/ Are there procedures to create a Is someone is responsible to ensure that process has been actually Placement control? completed as specified? Are controls adequate? Is any controls have been put in place to ensure that process is happening as specified? Are these adequate? Are controls placed in the most Is control has been put in place to ensure optimum cost and benefit? efficient part of the process? 15
  • 16. Controls Objectives – Payroll - 3 Objectives Output Question to be asked Authorization What was approved? Is there an evidence that output of the process is authorized and accountability of person authorizing can be established? Recording Is it accurate and How is it ensures that output is accurate and complete? complete? Is there an audit trail? Is there an audit trail of process of ensuring the completeness of output? Is management review Is there adequate management review? adequate? Does it balance? Does output matches with input to ensure that output is proper? Safeguarding/ Is it confidential? Is there any guideline defined regarding who should have access the Security Who should have it? output and to what extent? Verification Are differences properly In case of any differences observed in management review or a question resolved? raised in review, the same has been resolved properly with audit trail? Is management review adequate? Existence/ Is the residual risk What is the risk observed and not (insured/controlled) and is that Placement acceptable according to acceptable to company? Is there any document evidencing acceptance? the company's risk tolerance? 16
  • 17. Control Types • Preventative Controls: are installed to stop • Segregation of duties to prevent undesirable outcomes before they can occur. These intentional wrongdoing, types of controls are typically the most cost-effective • Proper authorization to prevent controls because they avoid the cost of improper use of organizational correction. E.g. resources, • Adequate documentation and • Detective Controls: are necessary to measure the records to deter improper effectiveness of the preventive controls. While some transactions, errors cannot be effectively controlled through • Physical control over assets to preventative controls, they must be detected as they prevent their improper occur. E.g. conversion or use. • Corrective Controls: are necessary, for they correct • Reviews and comparisons of the identified deficiency and therefore deter it from records, occurring again. Documentation and reporting • Independent check on systems are developed to identify undesirable performance, • Bank reconciliations, outcomes and keep problems under management’s confirmation of bank purview until they can be solved or the defect can be balances, cash counts, corrected. • Computerized techniques Ref: Marks on Governance (http://normanmarks.wordpress.com/) such as transaction limits and http://www.theiia.org/blogs/marks/index.cfm?postid=396 passwords. 17
  • 18. What is CSA? Control Self Assessment • A set of techniques used to assess risk, control strength, and control weaknesses utilizing a control framework. The 'self' refers to the involvement of management and staff in the assessment process often facilitated by internal auditors • to analyze, within a chosen control framework, the obstacles and strengths which affect their ability to achieve their key business objectives, and • to decide upon appropriate action. 18
  • 19. CSA Rationale • Responsibility for controlling risk belongs to management and all employees • People are the most important control factor • Most employees are honest, competent, and want their organization to succeed • People are far more likely to embrace needed changes if they are involved in the assessment process • Helps employees understand control 19
  • 20. When do you want to use CSA? • New work processes/projects • New organizations – to identify the risk exposures and required controls • Reorganizations • Management / Employee turnover – to identify where risks are – to create understanding for business objectives – to assess how risks are changing – to put emphasis on highest priority risks and controls • Processes that cross over into other work groups – to get to the root cause of problems – helps bring groups together – participants learn how their activities interrelate – collaborative problem solving 20
  • 21. CSA - GOALS & OBJECTIVES • Provide a forum for participants (stakeholders) to: – Conduct an assessment of risks and controls. – Develop recommendations for improvement. – Enhance their ability to achieve objectives. – Increase communication with the Unit. – Improve the efficiency and effectiveness of operations. 21
  • 22. Benefits of CSA • Honest feedback on control environment communication and monitoring • Ability to discuss and explore areas of concern to determine reasons and root causes of concern • Ability to obtain an understanding of the degree of concern among participants • Development of recommendations by employees in the Unit • Buy-in/Ownership of Recommendations 22
  • 23. COSO Framework - Control Components CSA Traditional Auditing/Testing MONITORING CONTROL ACTIVITIES RISK ASSESSMENT CONTROL ENVIRONMENT 23
  • 24. Case Study Case Study 24

Editor's Notes

  1. The basic control objectives have been divided into the business cycle format for ease of implementation, reference, and subsequent evaluation. The control matrix shown below provides a general guideline for the processing of all transactions consistent with fundamental control criteria.
  2. These control questions are segmented by purpose of control. Some controls are installed to prevent undesirable outcomes before they can happen.  Others are created to identify undesirable events as they happen and still others make sure that action is taken to undo the undesirable outcome or to see that they do not recur.  The following text defines three classes of controls.