Humour at work presentation
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This document discusses the benefits of humor in the workplace. It notes that humor can have physical benefits like lowering stress hormones and boosting the immune system. Psychologically, humor releases anger and improves creative thinking. For organizations, humor establishes team spirit, increases productivity, and alleviates boredom. The document presents models for how humor works in relationships and groups. Specifically, the Wheel Model of Humor shows how positive humor events lead to positive affect, emotional displays, and contagion that strengthen workplace bonds. Factors like culture, management, and individual traits influence these humor dynamics. The document encourages using self-deprecating humor and humor to lighten tense situations.
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2. Explain the source of emotions and moods.
3. Highlight different external constrains on emotion.
4. How do our emotion and moods influence our job performance and satisfaction? This can be explained through affective event theory (AET). Describe AET and its importance.
5. How we can implement emotion and moods in selection, decision making, creativity, motivation and leadership
6. Explain followings:
i. Problem solving teams
ii. Self managed work teams
iii. Cross functional teams
iv. Virtual teams
7. How we can create effective teams?
8. Describe the role of effective communication in organization change.
9. Explain the role of leadership in organization behaviour.
10. Explain organization behaviour in global perspective.
OB chap 4.pdf
This document discusses emotions and moods in organizational behavior. It defines emotions and moods, lists basic emotions, and discusses their sources and impact in the workplace. Emotions are intense feelings directed at something, while moods are less intense undirected feelings. Positive emotions include joy, while negative emotions include anger. Emotions and moods impact work performance and can be managed by strategies like humor, appreciation, and cultural awareness of emotional norms. Understanding emotions is important for explaining workplace behaviors.
EMOTIONS AND MOODS
The document discusses various aspects of emotions and moods. It defines emotions as feelings that have a clear starting point, while moods are longer lasting feelings made up of multiple emotions. It also discusses how emotions were previously ignored in organizational behavior due to being seen as irrational, but are now known to be an important part of the workplace. Gender differences in the experience and expression of emotions are also covered.
Using Humor in HRD and Training
2009 AHE Retreat Presentation: Understanding the importance of healthy workplace humor as a tool to develop positive relationships
Measuring Emotional Engagement with FaceTrace
En el marco del evento Emoción Desnuda del IESA, John Keron compartió un nuevo enfoque metodológico de aproximación al consumidor y cómo vincularse con éste de forma emocional tiene mayor impacto que estrategias racionales.
E M O T I O N A N D M O O D S
Emotions are intense feelings directed at someone or something, while moods are less intense feelings that lack a specific stimulus. Emotions are brief while moods can last longer. Basic emotions include happiness, sadness, fear, anger, surprise and disgust. Emotions help with rational thinking and survival. Moods can be influenced by stress levels, social activities, sleep, exercise, age, gender and weather. Emotional intelligence involves self and other awareness and management of emotions. Felt emotions differ from displayed emotions required by organizations. Managing emotions can impact motivation, leadership, decision making and customer service. Cultural differences exist in how emotions are experienced, interpreted and expressed.
Emotional intelligence
The document discusses emotional intelligence and its importance in organizational behavior. It defines emotions, moods, and different models of emotional intelligence. Emotional intelligence comprises self-awareness, self-regulation, motivation, empathy, and social skills. Developing emotional intelligence in the workplace is important for relationship management, decision-making, leadership, and customer service. A lack of emotional intelligence can negatively impact relationships, decisions, and career advancement.
BA 475 Chapter 4 - Group 1
The document discusses various emotions, attitudes, and stress experienced in the workplace. It describes common workplace emotions like frustration, anger, satisfaction, isolation, and a sense of belonging. It provides tips for managing emotions in the workplace such as identifying triggers for emotional upset and communicating needs. The document also discusses concepts like cognitive dissonance, emotional dissonance, job satisfaction, organizational commitment, emotional intelligence, and stress. It provides strategies for reducing job stress through self-care, time management, communication, and cultivating a supportive work environment.
Emotional-Intelligence-Readings.pptx
This document provides information about emotional intelligence (EQ) and its importance. It discusses the 5 components of EQ: self-awareness, self-regulation, motivation, empathy, and social skills. For each component, it gives definitions and examples of skills to improve. Throughout, it emphasizes developing EQ can help with success in life and work by improving relationships, health, job performance, and more. Readers are encouraged to reflect on their own EQ and take action to strengthen areas.
Mod 8 integration nt
The document discusses concepts related to effective leadership and emotional intelligence. It emphasizes that primal leadership involves empathy, resonance, and emotional intelligence. Uncovering an organization's emotional reality and norms is the leader's task, and identifying this begins the process of change. The document also discusses self-awareness, social awareness, self-management, relationship management, situational leadership styles, coaching skills, influence strategies, transparency, neuroplasticity, creating a shared vision, attunement, and ways for a leader to be present in a company.
Happiness and productivity at work
A committment to increasing happiness at work as a tool of productivity, success and wellness is often under-valued by organisations and individuals. These slides help increase awareness of factors contributing to and subtracting from happiness and productivity at work.
Effects Of Moods And Emotions | Myth Of Rationality | Emotional Labor | Sourc...
Emotional Dissonance - Felt emotions - Displayed Emotions
Surface acting - Deep Level Acting
Work event trigger positive and negative emotional reactions.employees respond to them with greater or lesser intensity according to their personalities and moods. Emotions influence performance and satisfaction variables.
Emotional episode-series of emotional experience
Current emotions influence job satisfaction
Moods and emotions fluctuate sodoes their effect on performance.
Emotion-driven behaviors are short in duration and of high variability.
Emotions typically have negative influence on job performance
Aaa 115 lesson eq
Emotional intelligence involves managing strong feelings, self-awareness of one's emotions, handling emotions skillfully in relationships, and empathizing with others. An experiment in the 1960s found that children able to delay gratification for a larger reward later had higher SAT scores. Daniel Goldman identified four components of emotional intelligence: emotional self-management, emotional self-awareness, relationship management, and social awareness. Stress can be reduced by changing irrational beliefs and behaviors. Prioritizing tasks and creating a "next actions list" can help reduce overwhelm, a common college student stressor.
emotional-intelligence-supplemental-self-study-presentation.ppsx
- The document discusses developing emotional intelligence through four components: self-awareness, social awareness, adaptability, and resilience.
- It emphasizes recognizing one's own emotions and thoughts, understanding others' emotions through empathy, and resolving conflicts assertively while considering all perspectives.
- Developing emotional intelligence improves job performance, relationships, and the ability to manage stress and adapt to change according to research cited in the document.
"Undiscussables" & Leadership
* "Undiscussables" are collective, unconscious behaviors
*Difficult to uncover
*Aware of isolated problems
*Cannot connect the dots
*Wrong conclusions about team inefficiencies & poor performance
EQ Business Case Overview 08
This document introduces emotional intelligence (EQ) and its benefits. It discusses EQ frameworks and techniques for developing skills like self-awareness, self-management, social awareness, and relationship management. These skills can lead to personal, academic, and business success by improving motivation, focus, collaboration, health, and reducing conflict. The document promotes developing EQ through behaviors like empathy, optimism, listening, and inclusion.
Emotions and Moods.pptx organisational behavior
This document defines key concepts related to emotions and moods such as affect, emotions, and moods. It explores the relationship between these concepts and discusses basic emotions, aspects of emotions like biology and functions, and the structure of moods. Additional sections cover sources of emotions and moods, external constraints on displaying emotions, emotional labor, affective events theory, emotional intelligence, applications of emotions and moods in organizational behavior, and concludes with taking questions.
Emotional Intelligence
The document discusses emotional intelligence (EI) and its importance for career success. It notes that EI is the top reason new hires fail and that employers are increasingly looking for strong EI in candidates. The document defines EI and its five core competencies - self awareness, self regulation, motivation, empathy, and social skills. It provides strategies for developing high EI, such as developing self awareness and managing emotions. Overall, the document advocates that career seekers focus on strengthening their EI in order to improve their job search and career success.
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Effects Of Moods And Emotions | Myth Of Rationality | Emotional Labor | Sourc...
Effects Of Moods And Emotions | Myth Of Rationality | Emotional Labor | Sourc...
emotional-intelligence-supplemental-self-study-presentation.ppsx
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一比一原版(QU毕业证)皇后大学毕业证如何办理
QU本科毕业证成绩单【微信95270640】办理皇后大学毕业证原版一模一样、QU毕业证制作【Q微信95270640】《皇后大学毕业证购买流程》《QU成绩单制作》皇后大学毕业证书QU毕业证文凭皇后大学
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约克大学毕业证成绩单大学Offer代考语言证书高仿教育部认证等一切高仿或者真实可查认证服务。
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国外毕业证书学位证书办理流程：
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一比一原版(TMU毕业证)多伦多都会大学毕业证如何办理
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【本科硕士】多伦多都会大学多伦多都会大学毕业证学位证（GPA修改）；学历认证（教育部认证）；大学Offer录取通知书留信认证使馆认证；雅思语言证书等高仿类证书。
办理流程：
1客户提供办理多伦多都会大学多伦多都会大学毕业证学位证信息：姓名生日专业学位毕业时间等（如信息不确定可以咨询顾问：我们有专业老师帮你查询）；
2开始安排制作毕业证成绩单电子图；
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6快递给客户（国内顺丰国外DHLUPS等快读邮寄）
真实网上可查的证明材料
1教育部学历学位认证留服官网真实存档可查永久存档。
2留学回国人员证明（使馆认证）使馆网站真实存档可查。
我们对海外大学及学院的毕业证成绩单所使用的材料尺寸大小防伪结构（包括：多伦多都会大学多伦多都会大学毕业证学位证隐形水印阴影底纹钢印LOGO烫金烫银LOGO烫金烫银复合重叠。文字图案浮雕激光镭射紫外荧光温感复印防伪）都有原版本文凭对照。质量得到了广大海外客户群体的认可同时和海外学校留学中介做到与时俱进及时掌握各大院校的（毕业证成绩单资格证结业证录取通知书在读证明等相关材料）的版本更新信息能够在第一时间掌握最新的海外学历文凭的样版尺寸大小纸张材质防伪技术等等并在第一时间收集到原版实物以求达到客户的需求。
本公司还可以按照客户原版印刷制作且能够达到客户理想的要求。有需要办理证件的客户请联系我们在线客服中心微信：95270640 或咨询在线高楼最底屋最下面很矮很黑是很不显眼的地下室父亲的家安在别人脚底下须绕过高楼旁边的垃圾堆下八个台阶才到父亲的家很狭小除了一张单人床和一张小方桌几乎没有多余的空间山娃一下子就联想起学校的男小便处山娃很想笑却怎么也笑不出来山娃很迷惑父亲的家除了一扇小铁门连窗户也没有墓穴一般阴森森有些骇人父亲的城也便成了山娃的城父亲的家也便成了山娃的家父亲让山娃呆在屋里做作业看电视最多只能在门口透透气不能跟陌生人搭腔更家
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Jill Pizzola's tenure as Senior Talent Acquisition Partner at THOMSON REUTERS in Marlton, New Jersey, from 2018 to 2023, was marked by innovation and excellence.
一比一原版布拉德福德大学毕业证（bradford毕业证）如何办理
一模一样【微信：A575476】【布拉德福德大学毕业证（bradford毕业证）成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
一比一原版(SFU毕业证)西蒙弗雷泽大学毕业证如何办理
SFU硕士毕业证成绩单【微信95270640】《西蒙弗雷泽大学毕业证书原版制作SFU成绩单》【Q微信95270640】《仿制SFU毕业证成绩单西蒙弗雷泽大学学位证书pdf电子图》，A.为什么留学生需要操作留信认证?
留信认证全称全国留学生信息服务网认证,隶属于北京中科院。①留信认证门槛条件更低,费用更美丽,并且包过,完单周期短,效率高②留信认证虽然不能去国企,但是一般的公司都没有问题,因为国内很多公司连基本的留学生学历认证都不了解。这对于留学生来说,这就比自己光拿一个证书更有说服力,因为留学学历可以在留信网站上进行查询!
B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径，但认证只是个体行为，不是所有留学生都操作，所以没有办理认证的留学生的学历在国内也是查询不到的，他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单，就有了使用价值。
实体公司，专业可靠，办理加拿大毕业证|办美国成绩单|做德国文凭学历认证|办新西兰学位证，办澳洲文凭认证，办留信网认证（网上可查，实体公司，专业可靠）铸就十年品质！信誉！实体公司！
[留学文凭学历认证(留信认证使馆认证)西蒙弗雷泽大学毕业证成绩单毕业证证书大学Offer请假条成绩单语言证书国际回国人员证明高仿教育部认证申请学校等一切高仿或者真实可查认证服务。
多年留学服务公司,拥有海外样板无数能完美1:1还原海外各国大学degreeDiplomaTranscripts等毕业材料。海外大学毕业材料都有哪些工艺呢？工艺难度主要由：烫金.钢印.底纹.水印.防伪光标.热敏防伪等等组成。而且我们每天都在更新海外文凭的样板以求所有同学都能享受到完美的品质服务。
国外毕业证学位证成绩单办理方法：
1客户提供办理西蒙弗雷泽大学西蒙弗雷泽大学毕业证假文凭信息：姓名生日专业学位毕业时间等（如信息不确定可以咨询顾问：我们有专业老师帮你查询）；
2开始安排制作毕业证成绩单电子图；
3毕业证成绩单电子版做好以后发送给您确认；
4毕业证成绩单电子版您确认信息无误之后安排制作成品；
5成品做好拍照或者视频给您确认；
6快递给客户（国内顺丰国外DHLUPS等快读邮寄）
— — — — 我们是挂科和未毕业同学们的福音我们是实体公司精益求精的工艺！ — — — -
一真实留信认证的作用(私企外企荣誉的见证):
1：该专业认证可证明留学生真实留学身份同时对留学生所学专业等级给予评定。
2：国家专业人才认证中心颁发入库证书这个入网证书并且可以归档到地方。
3：凡是获得留信网入网的信息将会逐步更新到个人身份内将在公安部网内查询个人身份证信息后同步读取人才网入库信息。
4：个人职称评审加20分个人信誉贷款加10分。
5：在国家人才网主办的全国网络招聘大会中纳入资料供国家500强等高端企业选择人才。娃没到过没资格跟小伙伴们争论在山娃的记忆深处只有过年时父亲才会在家呆上三五天无奈相聚的时光总是太短太匆忙记得今年正月就在父亲扛起蛇皮袋将要跨出门槛的一刹那山娃突然抱紧父亲的大腿嚎啕大哭父亲吃力地掰开山娃的手哽咽道山娃好好听话好好念书到了暑假爸也接你进城爸的城好远好大好美山娃于是天天扳着手指算计着读书也格外刻苦无奈时间总过得太慢太慢每次父亲往家打电话山娃总抢着接听一个劲地提醒父亲别忘了正月说的话电涌
Job Finding Apps Everything You Need to Know in 2024
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官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
原版一模一样【微信：741003700 】【美国旧金山州立大学毕业证学位证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
原版一模一样【微信：741003700 】【加拿大萨省大学毕业证文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
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Humour at work presentation
- 1. Humour at work Óvári Virág EL66JE
- 2. What is humour? Incongruity theory Describe the humour itself Some kind of incongruity must exist Sense of humour Individual trait, style Propensity to create and appreciate humorous stimuli Social phenomenon Communication shared between individuals
- 3. Physical benefits Lowers blood pressure Lowers heart rate Reduces muscle tension Increases the activity of the immune system Reduces levels of hormones that create stress Creates a general sense of well-being
- 4. Psychological benefits Releases anger Improves ability to keep panic and anxiety under control Increases creative thinking Improves communication skills
- 5. Organizational benefits Establishes a strong team spirit Increases productivity Bring people closer to each other Alleviates some boredom Lowers employee feeling of anxiety
- 6. Different ways of using humour at work • Use humour to loosen up the atmosphere • Imagine what will your favourite comedian comment on such a situation • Try to use self-affecting humour • A touch of humour will result in a more effective work place • Lighten up a tense situation with humour • Use comics or funny stuff in the work place • Use stress-reducing devices or toys with the sense of humour • In a stressful situation, run a funny fantasy in the head to help feel the control
- 7. Cooper’s relational process model A useful framework for understanding how humour and positive affect can influence interpersonal relationships in the work place Affect reinforcement process shared humour results in positive affect and reinforces positive associations Perceived similarity process successfully shared humour resulting in positive affect increases perceived similarity Vehicle for self-disclosure humour can be used to more safely disclose personal information Salience of hierarchical differences humour can be used to either reinforce or minimize the salience
- 8. The Wheel Model of humour STATE POSITIVE AFFECT C A B POSITIVE HUMOUR EVENT HUMOUR ENVIRONMENT GROUP/DYAD POSITIVE AFFECT EMOTIONAL DISPLAY E D
- 9. Emotional contagion • Key component • Homogenous ‘collective mood’ • Non-Duchenne smiling: - no internal positive affect - little impact on contagion
- 10. Variables that moderate or influence the Humor Wheel STATE POSITIVE AFFECT C A B POSITIVE HUMOUR EVENT HUMOUR ENVIRONMENT GROUP/DYAD POSITIVE AFFECT EMOTIONAL DISPLAY E D Culture: Emotional display rules Culture: Ingroup vs. outgroup statusIndustry /management characteristics Sense of humour – Creation Positive affectivity Sense of humour – Appreciation Positive affectivity Humour type Self monitoring Emotional intelligence
- 11. Thank you for your attention!
- 12. References: • Cooper, C. (2008). Elucidating the bonds of workplace humor: A relational process model. Human Relations, 61(8), 1087- 1115. • Lee, Y. P., & Kleiner, B. H. (2005). How to use humour for stress management. Management Research News, 28(11/12), 179-186. • Robert, C., & Wilbanks, J. E. (2012). The Wheel Model of humor: Humor events and affect in organizations. Human Relations, 65(9), 1071-1099.