HR Trends & HR Education
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On May 7, 2018, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation for the HR faculty of the University of Applied Sciences in Rotterdam. These are the slides he used.
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HR Trends & HR Education
- 1. HR Trends 7 mei 2018
- 3. 9 trend areas Short desciption From hierarchy to network / from closed to open The invasion of smart tech Globalisation/ Localisation Individualisation | More generations in the workforce Making fun is serious business Purpose before pecunia Increasing speed: fast eats slow From Big Bang change programs to small experiments From intuitive HR to evidence/ fact based HR Version 3.0 | copyright HR Trend Institute
- 4. 1. changing shapes of organizations
- 5. flatter
- 6. from individuals to teams to networks of teams
- 8. Different talent sources Internal talent pool Online Intermediary Alumni Start-ups Self employed Talent Sharing
- 9. from fixed jobs to fluid roles
- 11. the end of traditional recruitment profile recruitment selection offer onboarding start
- 12. you hire a candidate and her network
- 19. 19
- 21. 2. smart tech
- 23. 23
- 25. 25
- 26. 26
- 32. 32
- 33. 33
- 35. Joy & pride
- 42. 42
- 46. 46
- 48. A computer with a roof (“The Edge”)
- 49. Jimmy, Intel’s 3D printed robot
- 61. 4. from X to Y to Z: more generations in the workforce or: individualisation
- 62. from collective to segments to individuals
- 63. Job Profiles Personas A real individual approach
- 64. Techie Tom Director Consultant Entrepreneur Independent Demographics: • Dutch • 51 +/- 13 • Some money on the bank • Family, children are students Goals: • Make a difference • Have fun/ learn a lot • Inspire HR professionals • Become a guru Challenges: • Too many ideas • Not enough focus • New = good Fears: • Getting old • Not being able to run • Routine What he likes: • Simple solutions • To be involved • Brainstorming • Being on the stage
- 65. 5. making fun is serious business
- 66. gamification
- 67. the consumerisation of HR
- 68. from ptb to cx (ei)
- 69. 69 The Employee Experience (or Journey)/ EX
- 70. Exploration Onboarding Organization/ Teams Performance / Productivity Growth Offboarding Persona 1 Persona 2 Persona 3 Persona N Tailored Employee Journeys for each of the personas What are the moments that matter for Persona 1? What are the moments that matter for Persona 2? What are the moments that matter for persona 3? What are the moments that matter for Persona N?
- 71. gamification
- 72. 72
- 73. 73
- 74. 74
- 75. 75
- 79. 79
- 82. 82
- 84. 84
- 85. 6. purpose before pecunia
- 88. 88
- 89. At AMAZON meetings start with 30 minutes silence
- 92. Zappos HQ in downtown Las Vegas “Casual Colision”
- 94. Sitting is the new smoking Visser, Rietveld & Rietveld
- 95. 7. From slow to fast
- 96. Performance: not a Bell curve, but a Power Law distribution Performance Number of people
- 97. old • slow • top-down [manager > employee] • paternalistic • organizational driven [org > boss > employee] • ratings • complex • actionable? • connected to pay 97
- 98. what we see today yes • frequency up • use of apps • multi-rater • moving away from ratings • ”good conversations” • superficial • relying on humans • internal focus ? • granular feedback? • use of technology? • performance consulting? • transcend org boundaries? 98 Performance Consulting
- 99. Would you hire this person again?
- 100. 100
- 101. 101
- 104. Passive Active Slow Real Time Blogyourmood 2017 Overview of Employee Mood Measurement providers
- 105. 105
- 109. 8. from Big Bang change programs to small experiments
- 110. 110
- 112. 9. from intuition to evidence-based
- 113. The Vitesse example
- 117. 8 HR major trends for 2018 1. From PTB to EI 2. Renewed focus on productivity 3. Power to the people 4. The end of fixed jobs 5. Learning in real time 6. Hospitality and service 7. Shrinking HR teams 8. Letting go
- 119. Basic architecture HR HR Trend Institute 2016 CHRO Innovative HR Service Providers HR advice Designing and driving the HR agenda in the business Pool of limited number of high level HR advisors (HR generalists). Focus: HR strategy: what are the most effective interventions (organisation/ people) that will help the strategy implementation? Yes: • Strategy • Workforce planning • Staffing key positions • Succession management • Talent development No: • Employee relations/ individual advice • The go to person for all kind of HR related questions HR Operations Delivering world class HR services to management and employees Manager and employee self service portal (HRIS) HR specialists HR call center Comp & Ben, incl global mobility Recruitment Analytics Talent Training & Dev. HR Administration/ Payroll
- 120. TRENDS IN CAPABILITIES FOR HR SKILLS PERSONALITY OTHER The HR (Human Resources) Trend Institute follows, detects and encourages trends. In the people and organization domain and in related areas. Where possible, the institute is also a trend setter. hrtrendinstitute.com Independe nt Creative Loves people Team player Agile Conceptual Design Consulting Analysis Storytelling Listening Financial Internation al Multidiscipli nary Business Savy Marketing Connecting Social Statistics Proj. Man. Agile Decisive Inclusive Can Do The HR profession is changing. A new breed of HR professionals has to be educated and trained. Universities have to transform their programs. What are trends in the key capabilities for HR? What would we like to see as a checklist for an ideal HR curriculum? Keywords: multidisciplinary, data driven, design thinking, agile, people focused.
- 121. - hrtrendinstitute.com - Twitter: @tomwhaak - Flipboard: The Future of HR - Pinterest: The Future of HR 121
- 122. Trend 0 No, we are kind of ignoring the trend 1 Yes, we are doing what others do 2 We are innovating 3 We are real Trend Setters 4 We are far ahead! From hierarchy to network / from closed to open The invasion of smart tech Globalisation/ Localisation Individualisation| more generations in the workforce Making fun is serious business Purpose before pecunia Increasing speed: fast eats slow From Big Bang change programs to small experiments From intuitive HR to evidence/ fact based HR The HR Trend Scan | To what extend is your organisation using the trends? Version 3.0 | copyright HR Trend Institute
Editor's Notes
- Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.
- Bij Zappos kan je via internet schoenen kopen. Zappos heeft het hoofdkantoor neergezet in ‘downtown’ Las Vegas. Dit is een achterstandswijk, in schril contrast met he gebied waar de bekende hotels en casino’s staan. Door hun hoofdkantoor hier te plaatsen, helpt Zappos het gebied te ontwikkelen. In de buurt onstaat nieuwe activiteit: printshops, coffee shops etc.
- Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!