On August 23, 2018, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) briefed a group of executive clients of GUD company (http://gudcompany.cl) on current HR trends. These are the slides he used.

1. HR Trends
23 August 2018

2. my background

3. 1. changing shapes of organizations

4. flatter

5. from individuals to teams to networks of
teams

6. holacracy
flatarchy
wirearchy
teal
teams are the basis

7. Different talent sources
Internal talent
pool
Online
Intermediary
Alumni
Start-ups Self employed
Talent Sharing

8. from fixed jobs to fluid roles

9. job crafting
job piling
9

10. the end of traditional recruitment
profile recruitment selection
offer onboarding start

11. you hire a candidate and her network

18. 18

19. Explore your potential

20. 2. smart tech

21. man/machine
collaboration
21

22. 22

24. 24

25. 25

31. 31

32. 32

40. 40

43. 43

45. A computer with a roof (“The Edge”)

46. Jimmy, Intel’s 3D
printed robot

47. Digital Intelligent Assistants

48. Enterprise Behavioral Matching

54. algorithm aversion
54

55. 3. Globalisation/
Localisation

58. 4. from X to Y to Z:
more generations
in the workforce
or: individualisation

59. from collective to segments to individuals

60. Job Profiles Personas A real individual
approach

61. Techie Tom
Director
Consultant
Entrepreneur
Independent
Demographics:
• Dutch
• 51 +/- 13
• Some money on the bank
• Family, children are students
Goals:
• Make a difference
• Have fun/ learn a lot
• Inspire HR professionals
• Become a guru
Challenges:
• Too many ideas
• Not enough focus
• New = good
Fears:
• Getting old
• Not being able to run
• Routine
What he likes:
• Simple solutions
• To be involved
• Brainstorming
• Being on the stage

62. 5. making fun is serious business

63. gamification

64. the consumerisation of HR

65. from ptb to cx (ei)

66. 66
The Employee Experience (or Journey)/ EX

67. Exploration Onboarding
Organization/
Teams
Performance /
Productivity
Growth Offboarding
Persona
1
Persona
2
Persona
3
Persona
N
Tailored Employee Journeys for each of the personas
What are the moments that matter for Persona 1?
What are the moments that matter for Persona 2?
What are the moments that matter for persona 3?
What are the moments that matter for Persona N?

68. gamification

69. 69

70. 70

71. 71

72. 72

76. 76

79. 79

81. 81

82. 6. purpose before pecunia

83. change the
world list
(fortune)

85. 85

86. At AMAZON
meetings
start with
30 minutes
silence

88. Zappos HQ in
downtown Las Vegas
“Casual Colision”

90. Sitting is the new smoking
Visser, Rietveld
& Rietveld

91. 7. From slow to fast

92. Performance: not a Bell curve,
but a Power Law distribution
Performance
Number of people

93. old
• slow
• top-down [manager > employee]
• paternalistic
• organizational driven [org > boss > employee]
• ratings
• complex
• actionable?
• connected to pay
93

94. what we see today
yes
• frequency up
• use of apps
• multi-rater
• moving away from ratings
• ”good conversations”
• superficial
• relying on humans
• internal focus
?
• granular feedback?
• use of technology?
• performance consulting?
• transcend org boundaries?
94
Performance
Consulting

95. Would you hire this person again?

96. 96

97. 97

99. employee surveys
real time
pulse
classic
moments
that matter

100. Passive
Active
Slow Real Time
Blogyourmood
2017
Overview of
Employee Mood Measurement
providers

101. 101

102. 8. from Big Bang change programs
to small experiments

103. 103

104. Tribes/ Chapters/ Squads

105. 9. from intuition to evidence-based

106. The Vitesse example

107. Accenture Sweden: diversity

109. 8 HR major trends for 2018
1. From PTB to EI
2. Renewed focus on productivity
3. Power to the people
4. The end of fixed jobs
5. Learning in real time
6. Hospitality and service
7. Shrinking HR teams
8. Letting go

110. - hrtrendinstitute.com
- Twitter: @tomwhaak
- Flipboard: The Future of HR
- Pinterest: The Future of HR
110

111. Trend
0
No, we are kind
of ignoring the
trend
1
Yes, we are
doing what
others do
2
We are
innovating
3
We are real
Trend Setters
4
We are far
ahead!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation/ Localisation
Individualisation| more generations in the workforce
Making fun is serious business
Purpose before pecunia
Increasing speed: fast eats slow
From Big Bang change programs to small experiments
From intuitive HR to evidence/ fact based HR
The HR Trend Scan | To what extend is your organisation using the trends?
Version 3.0 | copyright HR Trend Institute