VUCA Stands for Volatility, Uncertainty, Complexity and Ambiguity and often used to describe the new normal of today's business environment. The CPA Vision Project in 1998 identified many of these changes - this presentation talks about "now what"? What changes to leadership and strategy have come from this VUCA world and what are accounting and finance leaders supposed to do. Collaboration combined with new skills is the answer.

1. Tom Hood, CPA, CITP, CGMA
CEO
Leadership & Collaboration
Thriving in a VUCA World

2. www.blionline.org
If Content is King, Context is the Kingdom!

5. We
are
in
a
race…

6. Gradual then Sudden!
Exponential growth fueled by Technology (Moore’s Law)!

7. 92% of CPAs
are!
NOT
Future Ready!!
Future Ready is the
capacity to be aware,
predictive, and adaptive of
emerging challenges, tech
innovations, and trends and
changes in business,
population, and social
environment.!
Source: CPA.COM 2014 CPA of
the Future Study!

8. The Shift Change
1. Leadership!
2. Learning!
3. Technology!
4. Generations!
5. Workplace!

10. The challenge &
opportunity is to make the
shift from the first curve to
the second curve at the
right time and with the
right strategy

11. When millennials take over…
• Digital
• Clear
• Fluid
• Fast

12. • Anticipating and reacting to
the nature and speed of
change.
• Acting decisively without
always having clear
direction and certainty.
• Navigating through
complexity, chaos, and
confusion.
• Maintaining effectiveness
despite constant surprises
and a lack of predictability.
Leading in aVUCA world

13. ANTICIPATION
Strategic
Thinking
External
Awareness
Vision
Con9nuous
Learning
Innova9on
Crea9vity
Problem
Solving
Priori9za9on
Business
Acumen
Decisiveness
Influencing/Persuading
Emo9onal
Intelligence
Consensus
Building
Collabora9on
Inspira9on
Risk
Management
An9cipatory
Organiza9on:
Finance
/
Accoun9ng
Edi9on
CGMA Competency Framework

14. CO-P

16. The solution?
Management by Sticky Notes
#MBSN

17. “In order to buy-in,
people have to
weigh-in.”
- Pat Lencioni

18. “None of us us as
smart as all of us.”
-Dr. Ken Blanchard

19. The
collaboration curve
is
replacing
the
experience
curve
“The organizations that will
become the household names of
this century will be renowned for
sustained, large-scale, efficient
innovation.
The key to that capability is
neither company loyalty nor free-
agent autonomy but, rather, a
strong collaborative community.”
HBR, July-August 2011

20. Why?
“We are moving from
organizations well
managed to
networks well led.”
- Jim Collins

21. What is MBSN?
Management by Sticky Notes

22. How have we used it?

23. MBSN Principles
• Wisdom of the crowd
• Participation and engagement
• Ideas are portable (sticky
notes)
• Making your thinking visible to
others
• Buy-in from co-creation

24. www.blionline.org
Listen, Listen, Listen
Participation, Participation, Participation
• Only one idea per stickie note
• Write big and neat with markers
• Ideal group size 6 – 8 people
• Pods of 30 – 40 people
• Process
• IndividualThinking and Writing (3 – 5 minutes)
• Small Group discussion and consensus (write top 3-5
best ideas on stickies per table)
• Big Group Synthesis and Agreement
Facilitation
Wikipedia - is any activity that makes tasks for others easy

25. www.blionline.org
• Participation rule – Be absent or present but not
both!
• Share the air with each other
• Give the ideas time to live (they are fragile)
• Link and build
• Ground rules for consensus building
• Love it
• Like it
• Live with it (must have this or keep discussing or move on)
Facilitation

26. What about your introverts?

27. What about these guys?
Colleagues Against
Virtually
Everything!

28. What we believe…
Finding your competitive edge – turning the flywheel
“It is hard to plan for the long term future when
you don’t know what is going to happen five
minutes from now. Today, a competitive edge is
thin and temporary; the edge quickly becomes
the margin.
The ability to define the edge, and the ultimate
competitive advantage, is found in the smarts,
heart and ingenuity of your people - that's your
powerhouse. Tap that, train it, focus it and
mobilize it; now you've engaged your network and
inspired a sustainable shift.”

29. Tom Hood, CPA, CITP, CGMA
Tom Hood, CPA, CITP, CGMA
CEO
MACPA www.macpa.org
and
Business Learning Institute (BLI)
www.blionline.org
http://www.linkedin.com/in/tomhood/
If there is a conversation about the future of
the profession, you're bound to hear Hood's
name mentioned as one of the people
leading the way.
– Accounting Today Magazine
• Named the Second Most Influential in
Accounting by Accounting Today Magazine
2015
• Linked-In Top 150 Influencer
• Top 25 Influencers in Learning HR by HR
Examiner
• Top 25 Thought Leaders in Public Accounting
by CPA Practice Adviser
• Working on Learning Management with
AICPA/CPA2Biz, Cloud Curriculum,
Performance Management

30. Tom
Hood,
CPA.CITP
CEO
Maryland
Associa9on
of
CPAs
Business
Learning
Ins9tute
(443)
632-­‐2301
E-­‐mail
tom@macpa.org
Web
hOp://www.macpa.org
Blog
hOp://www.cpasuccess.com
Blog
hOp://www.bizlearningblog.com
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me
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