Business intelligence involves analyzing data to find patterns, understand problems, test solutions, and forecast results. It is important for organizations to manage resources better, drive growth by seeing what works, and understand problems. For HR business intelligence, one must understand key HR metrics like productivity, measure productivity in various ways, and interpret data to understand issues like whether members' roles are linked to goals or if they want more experiences. Tools available include the member dashboard and NPS survey, which can provide insights about members' performance and interest in new opportunities. HR business intelligence helps address both long-term growth through learning and development as well as short-term resource needs.